PRINSIP - PRINSIP TQM

PRINSIP-PRINSIP TQM

Ferlinda Putri Agustin (08)

Inda Purnama Sari (11)

Apa itu TQM?

TQM merupakan seperangkat prinsip manajemen

yang memfokuskan pada peningkatan kualitas

sebagai kekuatan pendorong dalam semua bidang

fungsional pada seluruh tingkat organisasi.

Mears (2005)

Ross (2005)

Santosa (2003)

TQM menurut beberapa ahli:

TQM yaitu sesuatu sistem yang dilaksanakan dalam jangka panjang dan terus menerus untuk

memuaskan konsumen dengan meningkatkan kualitas produk

perusahaan.

TQM merupakan integrasi seluruh fungsi dan proses organisasi agar tercapai tujuan dari peningkatan kualitas produk yaitu kepuasan pelanggan.

TQM merupakan strategi usaha dan berorientasi pada kepuasan pelanggan dengan melibatkan

seluruh anggota organisasi.

● Fokus pada konsumen.

● Top manajemen harus mengembangkan kepemimpinan untuk kualitas.

● Kualitas adalah isu strategis.

● Kualitas adalah tanggung jawab seluruh karyawan pada semua tingkatan prganisasi.

● Semua fungsi organisasi harus memfokuskan pada peningkatan kualitas secara terus-menerus untuk mencapai tujuan strategis

● Masalah kualitas dipecahkan melalui kerjasama antara karyawan dan manajemen.

● Peningkatan kualitas yang terus-menerus (Continuous Improvement)

● Latihan dan Pendidikan bagi semua karyawan merupakan dasar untuk meningkatkan kualitas yang terus-menerus.

PRINSIP-PRINSIP TQM:

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TABLE OF CONTENTS

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CONTENTS OF THIS TEMPLATE

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NAME OF THE SECTION

01

DO YOU NEED A LONGER TEXT?

Mercury is the closest planet to the Sun and the smallest one in the entire Solar System. This planet's name has nothing to do with the liquid metal, since Mercury was named after the Roman messenger god. Despite being closer to the Sun than Venus, its temperatures aren't as terribly hot as that planet's. Its surface is quite similar to

that of Earth's Moon, which means there are a lot of craters and plains

Speaking of craters, many of them were named after artists or authors who made significant contributions to their respective fields. Mercury takes a little more than 58

days to complete its rotation, so try to imagine how long days must be there! Since the temperatures are so extreme and the solar radiation is so high, Mercury has

sadly been considered to be non-habitable for humans

Mercury is the closest planet to the Sun and the smallest one in the Solar System—it’s only a bit larger than the Moon. The planet’s name has nothing to do with the liquid metal, since Mercury was named after the Roman messenger god

YOU CAN DIVIDE THE CONTENT

MERCURY

VENUS

Venus has a beautiful name and is the second planet from the Sun.

It’s terribly hot—even hotter than Mercury—and its atmosphere is extremely poisonous. It’s the second-brightest natural object in the night sky after the Moon

VENUS

Venus has a beautiful name and is the second planet from the Sun. It’s terribly hot, even hotter than Mercury. It has a toxic atmosphere

Saturn is a gas giant and has

several rings. It's composed mostly of hydrogen and helium. It’s the sixth planet from the Sun

DIVIDE THE CONTENT

JUPITER

Jupiter is a gas giant and the biggest planet in the Solar System.

It's the fourth-brightest object in the night sky and named after a Roman God

Despite being red, Mars is actually a cold planet. It's full of iron oxide dust, which gives the planet its reddish cast, and it’s made of basalt

SATURN

MARS

NAME OF THE

SECTION

02

MARS

Venus has a beautiful name and is the second planet from the Sun. It’s terribly hot, even hotter than Mercury

Earth is the third planet from the Sun and the

only one in the Solar System that harbors life.

This is where we all live Despite being red, Mars

is actually a cold planet.

It's full of iron oxide dust, which gives the planet its reddish cast

VENUS

REVIEWING CONCEPTS

NEPTUNE SATURN

Neptune is the farthest planet from the Sun. It's

also the fourth-largest planet by diameter in the

Solar System

Saturn is a gas giant and has rings. It's composed mostly of hydrogen and helium. It’s the sixth planet from the Sun

Jupiter is a gas giant and the biggest planet in the Solar System. It's the fourth-brightest object in the night sky

EARTH JUPITER

MANAGEMENT APPROACH

JAN MAR JUN AUG

Despite being red, Mars is actually a cold

planet

Jupiter is the biggest planet of

them all

Saturn is a gas giant and has

several rings Venus is the

second planet from the Sun

VENUS

MARS

SATURN

JUPITER

AWESOME

WORDS

—Someone Famous

“This is a quote, words full of wisdom that someone

important said and that can

inspire the reader”

A PICTURE IS WORTH A THOUSAND WORDS

A PICTURE ALWAYS

REINFORCES THE CONCEPT

Images reveal large amounts of data, so remember: use an image instead of a long text. Your audience will appreciate it

Big numbers catch your audience’s attention

98,300,000

9h 55m 23s

Jupiter's rotation period

333,000

The Sun’s mass compared to Earth’s

386,000 km

Distance between Earth and the Moon

LET’S USE SOME PERCENTAGES

MERCURY VENUS

Venus has a beautiful name and is the second planet

from the Sun

Despite being red, Mars is actually a cold place. It’s

full of iron oxide dust

Mercury is the closest planet to the Sun and the

smallest one of them all

MARS

25% 35% 40%

BUSINESS GROWTH

SUN MERCURY

YEAR

^{20xx 20xx 20xx 20xx 20xx 20xx 20xx 20xx 20xx}

PLUTO

MARS

^{Xx Xx Xx Xx Xx Xx Xx Xx Xx}

CERES

^{Xx Xx Xx Xx Xx Xx Xx Xx Xx}

SATURN

^{Xx Xx Xx Xx Xx Xx Xx Xx Xx}

NEPTUNE

^{Xx Xx Xx Xx Xx Xx Xx Xx Xx}

VENUS

^{Xx Xx Xx Xx Xx Xx Xx Xx Xx}

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THIS IS A MAP

Follow the link in the graph to modify its data and then paste the new one here. For more info, click here

Neptune

Neptune is big

MERCURY

Mercury is small

MARS

Mars is very cold

A TIMELINE ALWAYS WORKS WELL

STEP 1

Neptune is big

STEP 2

Mercury is very small

STEP 3

Mars is made of basalt

STEP 6

Saturn has rings

STEP 5

Jupiter is huge

STEP 4

Earth harbors life

INFOGRAPHICS ARE USEFUL

B

G H

A MARS

SOLAR SYSTEM

CERES

VENUS

PLUTO CERES

EARTH

SUN MOON C

E

D

F

USE TABLES TO REPRESENT DATA

TEAM

A TEAM B TEAM C TEAM D TEAM E TEAM F

MERCURY

^{XX XX XX XX XX XX}

MARS

^{XX XX XX XX XX XX}

SATURN

^{XX XX XX XX XX XX}

VENUS

^{XX XX XX XX XX XX}

JUPITER

^{XX XX XX XX XX XX}

EARTH

^{XX XX XX XX XX XX}

MOON

^{XX XX XX XX XX XX}

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TEAM 1 TEAM 2 TEAM 3 TEAM 4

HOW TO IMPROVE QUALITY

Mercury is the closest

1

planet to the Sun

Jupiter is the biggest

2

planet of them all

Venus is the second

3

planet from the Sun

4

Saturn is composed of hydrogen and helium

5

Despite being red, Mars is a very cold planet

6

Neptune is the farthest planet from the Sun

COMPANY LOGO

HERE BUSINESS

2XXX

KEY DRIVERS

DESCRIPTION ITEM

MARS

You need to provide a neutral description with facts that you know your audience will agree on

Our company has been selling its products in the us for 10 years, with an annual profit growth above 10%

VENUS

The complication is a desired change of the current situation

With a market share already above 40%, profit growth will be limited in the United States

SATURN

The question that implicitly results

from the complication Should we enter the European market right now?

STRATEGIC PLANNING

VENUS

Venus has a beautiful name and is the second planet from the Sun. It’s terribly hot, even hotter than Mercury. It has a toxic

atmosphere

Despite being red, Mars is actually a cold place. It's full of iron oxide dust, which gives the planet its reddish cast, and it’s made of basalt

Saturn is a gas giant and has several rings.

It's composed mostly of hydrogen and helium.

It’s the sixth planet from the Sun

MARS

SATURN

OUTLINE OF BUSINESS GROWTH

Mercury is the closest planet to the Sun and the smallest one of

them all

Select non-core functions Evaluate cost and service level of potential partners

Choose one partner for each function

Design current processes

Compare current process to best-in-class

Adopt best practices based on benchmarks

Select and review current supplier costs

Evaluate cost of potential alternative suppliers

DESPITE BEING RED, MARS IS A COLD PLANET

JUPITER IS THE BIGGEST PLANET OF THEM ALL

VENUS IS THE SECOND PLANET FROM THE SUN

Negotiate supplier

contracts/choose options

OUR TEAM

TIMMY JIMMY

JENNA DOE

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You can speak a bit about this person here

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