Study of Customer Satisfaction and Service Quality in Post
Merger Acqusition Situation in a Global Food Ingredient
Company Located in Indonesia with Combined Product
Portfolio Benefit as a Moderatin
by Melinda Malau
Submission date: 11-Jan-2023 02:26PM (UTC+0700) Submission ID: 1991130176
File name: Mario,_Prof_Roy,_Melinda.pdf (1.01M) Word count: 10663
Character count: 64027
3
4
5
5
5
5
5 5
8
8
8
9
9
4
4 4
4 6 6
6
1
1
1 4
7
7
7
7
12
12
1
1 4
4 6
6
2
1
1 4
12
1
1
1
1 4
12 12
1
1
1
1
1
12
12
10
11
3
13
3
3
10
13 13
13
13
3
11
3
10
11
3
10
10
10
3
3
3
3
3
3
11
%SIMILARITY INDEX
12
%INTERNET SOURCES
6
%PUBLICATIONS
5
%STUDENT PAPERS
1
2
%2
1
%3
1
%4
1
%5
1
%6
1
%Study of Customer Satisfaction and Service Quality in Post Merger Acqusition Situation in a Global Food Ingredient Company Located in Indonesia with Combined Product Portfolio Benefit as a Moderatin
ORIGINALITY REPORT
PRIMARY SOURCES
congress.eab.org.tr
Internet Source
Submitted to Mugla University
Student Paper
avesis.kocaeli.edu.tr
Internet Source
congress2.ceocongress.org
Internet Source
Faïçal Larachi, Alain Garnier. " Preface of the 66 Canadian Chemical Engineering
Conference: “Sustainability and Prosperity” ", The Canadian Journal of Chemical
Engineering, 2017
Publication
congress3.ceocongress.org
Internet Source
ekonomskiinstitut.com
7
1
%8
1
%9
1
%10
1
%11
1
%12
1
%13
1
%Exclude quotes On Exclude bibliography On
Exclude matches < 1%
Internet Source
westminsterresearch.westminster.ac.uk
Internet Source
portal.dpu.edu.tr
Internet Source
www.apacchrie.org
Internet Source
elibrary.tucl.edu.np
Internet Source
tojdel.net
Internet Source
Nita Umashankar, S. Cem Bahadir, Sundar Bharadwaj. "Despite Efficiencies, Mergers and Acquisitions Reduce Firm Value by Hurting Customer Satisfaction", Journal of Marketing, 2021Publication