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IIT Kharagpur
CURRICULUM VITAE
Name : Sandip Ghosh Hazra
Date of Birth : 31st May, 1969
Address for Correspondence : Lal Bunglow, Malancha Road, Hira Lodge, Kharagpur-721304 Email: [email protected]
Contact No.: 8908347656
Educational Qualification:
Master of Corporate Management (Specialization Marketing) from Lucknow University.
Working Experience:
Assistant Professor, Srusti Academy of Management, Bhubaneswar.
Publications:
Ghosh Hazra, S & Srivastava, K.B.L. (2010). Impact of Service Quality on Customer Satisfaction, Loyalty, and Commitment in the Indian Banking Sector. Indian Journal of Marketing, 40 (5), 23-35.
Ghosh Hazra, S & Srivastava, K.B.L. (2009). Impact of Service Quality on Customer Loyalty, Commitment and Trust in the Indian Banking Sector. The ICFAI University Journal of Marketing Management, 8(3/4), 74-95.
