A S T U D Y O N T H E C O M P E T E N C IE S A N D P E R S O N A L T R A IT S O F S T U D E N T S T O B E C O M E K N O W L E D G E W O R K E R S :
A M O N G F IN A L Y E A R B A C H E L O R IN FO R M A TIO N S T U D IE S O F U ITM K E D A H
N O R B A ITI BIN TI A L IN G 2009227512
IN P A R TIA L F U L F IL L M E N T O F T H E R E Q U IR E M E N T F O R B A C H E L O R IN FO R M A TIO N S T U D IE S (H O N S .) IN L IB R A R Y A N D IN FO R M A TIO N
M A N A G E M E N T
F A C U L T Y O F IN FO R M A TIO N M A N A G E M E N T U N IV ER SITI T E K N O L O G I M A R A (U iTM ) K E D A H
J A N . 2011 - AP R . 2011
A U T H E N T IC A T IO N
I herby declared that all piece of works provided for this research came from my own effort without any kind of plagiarism. A n y other external literatures, which I had used, have been included with its primary sources.
Date: 25 April 2011 N O R B A ITI B IN T IA L IN G
ID No: 2009227512
T A B L E O C O N T E N T S
C O N T E N T P A G E
A U T H E N T I C A T I O N i
A C K N O W L E D G E M E N T ii
T A B L E O F C O N T E N T S iii-viii
L IS T O F D IA G R A M S / F IG U R E S ix-x
L IS T O F T A B L E S xi-xii
L IS T O F A B B R E V IA T IO N S xiii
A B S T R A C T xiv
C H A T P E R 1 IN T R O D U C T IO N
1. 1 Background of the Topic 1
1.1.1 Background of the study 1
1.1.2 Background of the student 2
1.2 T h e problems statement 3
1.3 Rational of the research 4
1.4 Research Question
1.4.1 W hat are the competencies (skills and knowledge) of 4 students needed to become knowledge workers?
1.4.2 W hat are the personal traits of students (innovative, 4 leadership and openness to experience) required becoming
knowledge workers?
1.5 Significant of the research 5
1.6 Objective of the study 6
1.6.1 General objective 6
1.6.2 Specific objective
1.6.2.1 T o determine the competencies of student to become 6 a knowledge workers.
IHl
1.6.2.2 T o determine the personal traits of students to
6
become a knowledge workers.1.7 Theoretical framework 7
1.8 Definition of term used 8
1.8.1 Knowledge worker 8
1.8.2 Competencies 8
1.8.3 Skills 8
1.8.4 Knowledge 8
1.8.5 Personal Traits 9
1.8.6 Innovative behavior 9
1.8.7 Leadership 9
1.8.8 Openness to Experience 9
1.8.9 U iTM 9
1.8.10 IM220 10
1.8.11 Final year student 10
1.9 Scope 10
1.10 Limitation 11
1.11 Chapter Sum m ary 11
C H A P T E R 2
L IT E R A T U R E R E V IE W
2.1 Introduction 12
2.2 Dependent variable 13
2.2.1 Knowledge workers 13-15
2.3 Independent variables 15
2.3.1 Competencies 16
2.3.1.1 Skills 16-17
2.3.1.2 Knowledge 17-19
2.3.2 Personal traits 19
2.3.2.1 Innovative 19-20
2.3.2.2 Leadership 20-21
2.3.2.3 Openness to experience 21
2.4 Chapter summary 22
I lv
AB STR ACT
Knowledge workers in today's workforce are individuals who are valued for their ability to interpret information within a specific subject area. Knowledge work is that it is an activity that either requires specialized knowledge j x skills, or creates new knowledge. In contrast to physical labor, knowledge work focuses primarily on creating or applying information or knowledge to create value. Knowledge workers may be found across a variety of information technology roles, but also among professionals like teachers, lawyers, architects, physicians, nurses, engineers and scientists. This study is tending to determine the competencies and personal traits of students to become knowledge worker among Final Ye ar Degree Students of Bachelor in Information Studies. BIS students are chosen as a sample because they have been equipped with element of knowledge workers in certain subject. It will cover the competencies includes skills and knowledge of students needed to become knowledge workers. Besides that, it also used to examine whether the students have a good personal traits pertaining innovative, leadership and openness of experience to become a knowledge workers.
Keywords: Know ledge workers, competencies, personal traits, skills, knowledge, innovative, leadership and openness o f experience, B IS students.
