This study uses a case study of 3 Public Organizations, which are, Ban Phaeo Hospital (Public Organization), Geo-Informatics and Space Technology Development Agency (Public Organization) and Designated Areas for Sustainable Tourism Administration (Organization Public). Regarding the performance of Public Organizations in Thailand, the overall performance of OP is empirical, due to its specialized public service and responsive management style, which is able to handle rapidly changing situations and the needs of customers.
LIST OF FIGURE
INTRODUCTION
- Statement and Significance of the Problem
- Research Objectives
- Scope of the Study
- Limitations of the Study
- Benefits of the Study
- Term Definitions
- Organization of the Study
The idea of Public Organization (PO) in Thailand began with the Public Sector Reform Plan of the B.E. Moreover, it will be useful if we can examine the key factors that influence the performance of public organizations?.
THE CONCEPT OF PUBLIC ORGANIZATIONS IN THAILAND
The Public Sector Reform: Rationale of a Public Organization
Under Prime Minister Chavalit Yongchaiyudh's administration, the public sector reform master plan was drawn up. Prime Minister Chuan also froze public sector hiring and mandated government agencies to cut the number of programs on a large scale.
The Concept, Criteria and Category of Public Organizations
- Concepts and Principles of Public Organizations
- The Basic Criteria for Establishing a Public Organization
- The Category of Public Organization
In addition, a public organization's investment is approved by the state or the cabinet. Type Name List of Public Organization Year Established 1) Development and 1) Thailand Convention and Exhibition 2002 Implementation of Bureau.
Organizational Structure and Management of Public Organizations
- The Relation and Regulation of Public Organizations .1 The Relation with Ministers
- Organizational Structure of Public Organization
- Management of Public Organizations .1 Board of Director
- The Budgeting System of Public Organization
- The Performance Agreement of Public Organization
- The Efficiency of Monitoring System and Performance Evaluation To provide basic information about the operation and implementation of a
In the second case, the strategic planning of a public organization must be included in the relevant ministries' strategic plan and action plan. The results of the performance agreement will be published to the public and on the website of the OPCD and the website of each public organization.
The Differences of the Bureaucratic Organization, State Enterprise and Public Organizations
Moreover, some dimensions of public organization are like a state enterprise, such as regulation, top management and model of human behavior. In addition, a public organization has more responsibility to provide specific service delivery as mentioned in the Public Organization Act.
The Rise of Public Organizations in Thailand
First, public organizations achieved their goals and mandates as stated in the royal decree. The fourth level, seven public organizations that entered the performance appraisal agreement system for a maximum of three years.
Because the appointment of the chairman and board members by the prime minister and cabinet. The quality and development of a POs performance depends on the quality of the board and CEO, if these staff are not qualified, POs will be unsuccessful.
International Experiences of Agencification and Executive Agencies
- The United Kingdom-Executive Agencies
- The United State of America-Performance-Based Organizations In March 1996, Vice-President Gore announced a new initiative that would
- Netherland - Zelfstandige Bestuursorganen (ZBOs)
- Belgium - Flemish Agencies
- Japan - Independent Administrative Institutions (IAIs)
- The United Republic of Tanzania - Executive Agenices
- The Republic of Turkey - Independent Regulatory Agencies (IRAs) There were important reasons for the creation of Independent Regulatory
- Other Countries
In the conditions above, Van Thiel and Van der Wal (2010) investigated "the effect of organizational value congruence on the relationship between ministries and quangos". Moreover, he also mentioned that "Tanzanian government has continued to manage public agencies mainly on the basis of the Weberian model (inputs and processes) than the expected results-based control." (Sulle, 2011, p. 504).
Related Research
- The Study of 15 Public Agencies under the Specialized Act
- Autonomy and Performance of Agentification: Cases of Nine Independent Agencies in Thailand (Lorsuwannarat, 2014)
The findings found that the agency process made the organizational structure of the ministry more complicated. On the contrary, it appears that agentification serves as a tool to expand the boundary of ministry.
Chapter Summary
The evaluation of the institutions' performance is presented through the criteria of efficiency, VFM and impact on the industry. Experts are satisfied with the policy proposals, training, testing and data services of the institutions, and they are only moderately satisfied with the research and development and advisory services of the institutions.
LITERATURE REVIEW AND CONCEPTUAL FRAMEWORK
Theoretical Review
- New Public Management
- Results Based Management
- Good Governance
- Public Service Delivery
- Policy Implementation
- Efficiency and Effectiveness
- Principal-Agent Theory
- Leadership
The other perspectives and approaches to the characteristics of NPM as discussed by scholars are listed in the following table. The themes of the Thai Public Sector Development Strategic Plan focus on developing a civil service that is flexible, adaptive and responsive to the needs of citizens. It also includes the Bureau of the Budget's (BOB) implementation of Strategic Performance Based Budgeting (SPBB), including the Performance Assessment Rating Tool (PART).
Kofi Annan in his role as Secretary General of the UN said about good governance that. The establishment of public organizations was one of the important criteria of the reform policy in Thailand. Therefore, in the investigation of the achievement of their goals, we must understand and apply the policy implementation as the tools to analyze success or failure of the creation and implementation of public organization.
Here, it is the points of difference, or discrepancy, that are made the links to describe the success of the implementation process. In particular, government agencies are primarily concerned with the statutory purposes, maintenance and survival of the organization. All these assumptions are often present in most contracts to ease the principal.
Conceptual Framework of the Study
- New Public Management Doctrines
- Management Autonomy
- Regulation
- Organization Conditions
The most important is the performance of the public organization as mentioned in the royal degree of each agency. And measuring the effectiveness of the management process to produce public service delivery for each public organization. And in the performance contract, the director of the public organization must explain results-based management and the organization's performance.
These factors are interrelated with the performance of a public organization that considers the use of human resources to be efficient. The criterion directly related to the autonomy of a public organization is the regulation of the government and the parent ministry. The parent department is involved in the public organization through the strategic plan and budget preparation for the public organization.
Furthermore, an important actor is a central governmental organization, e.g. the budget bureau, which is responsible for the budget allocation of a public organization. Also OPDC, which is responsible for the performance assessment of the public organization. The context of regulation and control of a public organization also includes trust, which will be affected by the implementation of this agency. Other important variables will be the performance conditions of a public organization that will focus on the organization's resources (personnel and budget) and the nature of the public organization.
Chapter Summary
RESEARCH METHODOLOGY
- Research Paradigms
- Research Design
- Unit of Analysis
- Research Procedure
- Methodology for Case Studies
- The Quality of Research Design: The Case Study
- Multiple Case Studies
- Selection of Case Studies
- Data Collection Methods
- Documentary Review
- Observation
- Participants
- Data Analysis
- Data Display
- Drawing and Verification of Conclusions
- Triangulation for the Validity of Data
- Ethics in Research
There are multiple realities to examine the reality of public organizations' performance in multiple realities and social construction. The focus is to achieve a rich and intensive understanding of the phenomena. The researcher tries to pursue an in-depth understanding of the environment based on these phenomena, which have a multifaceted nature in social situations. The main purpose of this study is to examine the performance of the establishment of public organizations (PO) and to explore the key factors that influence the performance of public organizations in Thailand.
A case study is then used to provide a comprehensive description and explanation of the performance of its objective. In this design, the data collection method focuses on document review, observations, and also in-depth interviews based on a phenomenological orientation in order to achieve a deep understanding of the public organization's functioning. Therefore, we believe that the case study as a method will explore an in-depth understanding of the achievements of establishing public organizations in Thailand.
The document review in this research will start from a document review of a public organization in Thailand and specifically review the secondary data of three cases of public organizations. It will seek knowledge in the context of the public organization leading to the exploration of the successes, failures and performance of the creation of a public organization. In the research process, the relationship with the participants will respect human dignity and integrity. The basic principle of conducting case study research is not to damage it when developing a trusting relationship with the participants over time.
DESCRIPTION 0F THREE SELECTED CASES OF PUBLIC ORGANIZATIONS
Ban Phaeo Hospital (Public Organization)
- Basic Information
- Established Objectives
- Organizational Structure and Human Resources .1 Organizational Structure
- Strategy and Tactics
- Policy Directions and Operation Framework of Ban Phaeo Hospital To comply with established objectives, government policy and cabinet
- Major Performance
- Evaluation Based on Performance Agreement
Development of a roadmap and establishment of Ban Phaeo Hospital is narrated by a two-term Director General of Ban Phaeo Hospital. -Chalermprakiat Princess Srinagarindra Samutsakorn School under the patronage of HRH Princess Chakri Sinidhorn) and the Director General of Ban Phaeo Hospital. As director and secretary is currently Dr. since October 2015), formerly of the Eye and Cataract Excellence Center at Ban Phaeo Hospital, who replaced Dr.
In addition, there is an Extended OPD for cases outside the Ban Phaeo Hospital service area with doctors on duty and for urgent or critical cases; patients will be referred to Ban. They are 1,160 staff at Ban Phaeo- Samutsakorn Hospital, 25 staff at Chaeng Wattana branch, 42 staff for CAPD, 158 staff for. Ban Phaeo Hospital is a public organization that has income from its operations and can use it for management.
Ban Phaeo Hospital has prepared its four-year strategic plan with the following key information (Ban Phaeo Hospital (Public Organization), 2016c). The hospital also proactively engages in community involvement, such as donations to support the construction of the center and donations to support the construction of the Ban Phaeo Hospital Medical Center and the purchase of necessary medical equipment and donations for the construction of the “Ban Phaeo Ophthalmology Hospital”, the first ophthalmology hospital in Thailand that people founded together. Ban Phaeo Hospital has also added remote services such as mobile health checks.
Sector 2 Sector 3 Sector 4 Total
- Geo-Informatics and Space Technology Development Agency (Public Organization)
- Basic Information
- Establishing Objective
- Organizational Structure and Staffing .1 Organizational Structure
- Strategic and Tactical Issues
- Policy Direction and Operational Framework
- GISTDA Products and Services
- GISTDA Major Performances
- Cooperation and Alliances of GISTDA
- Evaluation by the Geo-Informatics and Space Technology Development Agency Agency (Public Organization)
- Designated Areas for Sustainable Tourism Administration (Public Organization)
- Basic Information
- Establishing Objectives
- Organizational Structure and Staffing .1 Current Organization Structure
- Strategic and Tactic Issues
- Management Policy and Performance of DASTA
- Evaluation Based on Performance Testimonials
The roles and missions mentioned above are a continuation of the need and emergence of GISTDA in 2000. From the interpretation of data analysis, we will create a satellite (public organization, personal communication, January 28, 2015). To check the route plan according to GISTDA policy and service needs.
In particular, it is the main line staff (geoinformatics engineers) consisting of academics and researchers who lead the company's mission with up to 121 employees (GISTDA, 2015a). It also includes research and innovation development in collaboration with the private sector and the industrial sector of the country. Executive Committee of the Designated Areas Authority for Sustainable Tourism for the fiscal year B.E.
GVH) of people in the community, such as income, quality of life, society and culture, and the environment of the tourist attraction. In the tourism sector, DASTA promotes and supports the tourism sector of the village, subdistrict and municipality. The purpose of the organization is to generate income for people in tourism.
In addition, in 2015, DASTA completed a Gross Village Happiness survey of people in designated areas. According to local administrative organizations in 11 designated areas, a sample of residents in a designated area was DASTA.
