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Except as permitted under the Copyright Act of 1976 and the right to store and retrieve one copy of the work, you may not decompile, disassemble, reverse engineer, reproduce, modify, create derivative works. You may use the work for your own non-commercial and personal use; any other use of the work is strictly prohibited. McGraw-Hill and its licensors do not warrant or guarantee that the functions contained in the work will meet your requirements or that their operation will be uninterrupted or error-free.

McGraw-Hill has no responsibility for the content of information accessed through the work. Under no circumstances will McGraw-Hill and/or its licensors be liable for any indirect, incidental, special, punitive, consequential or similar damages arising out of the use or inability to use the work, even if any of them has been advised of the possibility of such damages. Colonial was one of the few major homegrown companies in Columbia, South Carolina, when it was acquired by UNUM, the Maine-based disability insurance company.

At first there was little evidence of a takeover, as UNUM kept its distance from the people at Colonial. One of the results of their search was the idea of ​​creating a new leadership development program for all managers in the company.

LEADING CHANGE AS A MANAGER;

MANAGING CHANGE AS A

The influence of the "psychographic" diversity of the group (eg lifestyle, personality traits and family dynamics). Optimism in the face of failure is one of the specific practices identified in their work. The key difference between the autocratic style and arrogance centers on whose needs are being met - the leader's or the organization's.

As Alfred North Whitehead wrote, "The art of progress is to preserve order in the midst of change, and change in the midst of order." And in what was a truly telling "state of the industry" event, Duke Power merged with Enron of Texas - the mega natural gas company. The rest of the school struggled with complacency, and the university as a whole was stuck in the past.

It is clear that the company wants to be a major player in the cable and broadband sector of the telecommunications industry and has the resources to do so. Negotiations were underway to "sell" the hospital (not the medical school) to Columbia HCA. One of the most critical challenges for a managerial leader is learning to be a change agent in the midst of an organization that does not really want to change.

People will abuse and take power. • The more people feel power and benefit from the organization, the greater their satisfaction.

DEVELOPING YOUR ASSOCIATES

We helped the working group members look at competencies from a more behavioral perspective—. In addition to the completion of tasks, individual development should be a factor when deciding on the work and project tasks of your colleagues. By identifying managerial competencies, we can use the second approach more systematically and effectively.

Occasionally, I was able to get his approval to allow a group of executives to watch one of the team's closed practices. Each assistant coach had a role to play in the teaching phases of the practice sessions. Smith was also one of the leading proponents of integration in Chapel Hill at the time of desegre.

In business, the importance of the coaching role of managers is a relatively new phenomenon. Much of the research in this area has focused more on the relationship between satisfaction and motivation - the hypothesis being that the more satisfied the employee is, the higher his or her motivation. Therefore, you must be aware of perceived fairness in the way you treat your individual employees.

This was one of the main issues at The Home Depot as it passed its twentieth year of operation. This item is implied in the descriptors by the principals, particularly in relation to the ability to adapt the teaching style to meet the needs of individual learners. Openness and motivation to learn is primarily driven by teaching effectiveness.

You can begin a learning process in any of the four phases of the learning cycle. An effective mentor keeps the relationship focused solely on the protégé's needs, not on any of his or her own personal agendas. The use of the funds each year was determined by the board of directors - the top managers had little influence on the decisions.

The only proviso was that the funds had to be used for the benefit of the employees in ways other than monetary rewards. If no one in the company has any experience with 360° feedback instruments, contact local chapters of the Human Resource Planning Society (HRPS), the American Society for Training and Development (ASTD), or the Society for Human Resource Management (SHRM) ) for referrals .

MANAGERIAL LEADERSHIP IN

The first, and most important, step is to make the com

If you can really commit to the ride, there are many ways to move forward from that point. Again, I'm giving you a guideline set of instructions, but there are many other approaches to putting your plan into action in a way that is most comfortable and meaningful to you.

Remember to carefully consider your current situa

Collect some data on how others perceive your lead

Draw upon the resources available to you within your organization. Suggestions of a few places to look include the com-

What are the skills, abilities, or knowledge you possess that contribute most to the skills, or knowledge you possess that contribute most to your leadership effectiveness. Understanding how your best behaviors were developed will help you learn how to change your less effective behaviors.

Determine the areas in which there are major differ

Create your development action plan by identifying two to three areas for improvement initially. There may be more

In identifying these developmental areas, visualize the new behaviors you will exhibit when you are successful. Capture

Go public with your action plan. You are much more likely to keep working on your leadership skills if you have told

This also gives you an opportunity to ask for some clarification on their feedback if there were any issues that were difficult to analyze. Hold a meeting with each of the relevant groups to outline your development action plan and seek their support. If you've identified "training subordinates" as an area you need to improve, then talk about it in an open meeting with your staff.

If you were a better coach to your subordinates, what would they expect you to do differently? If your peer group is the focus of one of your development points, make sure you talk to some of them just as you would your subordinates.

Keep your action plan alive. I have worked with many managers who were quite serious about enhancing their leadership

Here are five tricks of the trade that can help you avoid the evaporation effect. If you put the action plan in a file folder that is then placed in a filing cabinet, it will have a very short half-life. Just choose someone you trust who will help remind you of your commitment to the action plan.

Instead of adding more tasks, reframe your current activities to include the items in your action plan. One of UNUM's managers told me that this was a very important concept for him. Delegation and openness to new ideas were two of the topics he addressed in his leadership development plan.

Reward yourself for the progress you make and don't be too hard on yourself when you go back to old patterns of behavior. One of the ticket agents was talking light-heartedly to his colleagues about the "Leo Letter" he had just received, congratulating him on his many years of service at Delta. The agent's colleagues made fun of him by saying that Leo's signature at the bottom of the letter was a stamp, not an original.

I don't want to exaggerate my importance to the people I work with, but I don't want to underestimate it either. Be the best managerial leader you can be—for your own sake, for the sake of your colleagues and associates, and for the betterment of your organization. Identify organizational and personal resources you can use to help you achieve your goals.

Identify the organizational obstacles that will make it more difficult for you to follow your action plan. Identify personal obstacles or distractions that are making it harder for you to follow your action plan. Once you get to your current position, map out your desired path for the next 5 years, the next 10 years.

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