Prevent the Spread of the Coronavirus Disease 2019
3.6. The areas accountable for Buntharik District's satisfaction with the COVID-19 Control
Measure
One hundred eighty-two sample groups at the Ban Somphonrat Health Promoting Hospital in the Nong Sano Subdistrict, Buntharik District, and Ubon Ratchathani Province were limited because the target population size was three hundred and thirty-five people who received work from the operation, but only 54.3% of the total sample could be employed, according to the quantitative findings from the data analysis of the service users. The analysis of the study found that the majority of the service users (54.4%) were female and that 96.2% of them were familiar with the COVID-19 control measure. The level of satisfaction with the results of the implementation of the measures in the five areas is used to gauge how well the aforementioned control measure is
Table 1. The level of satisfaction of service users, by mean and standard deviation
Satisfaction Mean SD. Interpretation
Quality of care according to the measures 4.1 0.6 very satisfied
Support, advice and guidance from staff. 4.8 0.5 very satisfied Health can be improved by practicing
control measures.
3.9 0.5 moderately
Keep the control measures in place in order to feel better.
4.1 0.3 very satisfied
Distress is lessened with controlled care. 3.7 0.5 moderately Paying attention to control measures might enhance
happiness.
3.8 0.6 moderately
Cost savings from control measures and parity in care 4.6 0.6 very satisfied
Receive equal care as other people. 4.8 0.5 very satisfied
It helps you save money. 4.4 0.3 very satisfied
Ease of care in accordance with control measures 4.4 0.8 very satisfied You sense more comfort in the presence of control
measures.
4.9 0.3 very satisfied
There is no need for you to wait around in the hospital.
3.8 0.7 moderately
Control measures affect willingness to provide care 4.4 0.6 very satisfied
Made to receive kind treatment. 4.8 0.4 very satisfied
Helping to receive care voluntarily. 4.7 0.5 very satisfied
You can easily contact the staff. 4.2 0.6 very satisfied
You feel confident sharing your problem with the staff members.
4.0 0.6 very satisfied
Encouraging the potential of family and self-reliance 4.7 0.6 very satisfied Control measures provide self-care direction. 4.7 0.7 very satisfied Control measures support instruction in family
caregiving.
4.7 0.5 very satisfied
Overview of satisfaction 4.3 0.6 very satisfied
working. The target population who received the work expressed very satisfaction with the aforementioned measure (mean = 4.3, SD = 0.6), including: 1) encouraging the potential of family and self-reliance (mean = 4.7, SD = 0.6). 2) Cost savings from control measures and parity in care (mean = 4.6, SD = 0.6) 3) ease of care in accordance with control measures (mean = 4.4, SD = 0.8), 4) control measures affect willingness to provide care (mean = 4.4, SD = 0.6), and 5) quality of care according to the measures (mean
= 4.1, SD = 0.6) as indicated in Table 1.
The target population size of sixty-five people who worked on the measures showed the satisfaction of the service providers was moderate (mean = 3.5, SD = 0.5) in kind, including acceptance of the control measure and its objectives (mean = 3.8, SD = 0.5), 2) the control measure's
objectives and requirements (mean = 3.7, SD = 0.5), 3) inter-organizational communication under control measures (mean = 3.5, SD = 0.5). 4) Policy/Plan and Control Measure Administration (mean = 3.4, SD = 0.6), and 5) Resources to promote the implementation of control measures (mean = 3.0, SD = 0.8).
4. Discussion
The Buntharik district's personnel's recognition of COVID-19 control measures has improved after six months, but this only serves to show the requirement for further information and training in the procedures. This is in accordance with the subdistrict hospital policy evaluation from the 2009 pilot program, which indicated that the policy's comprehension and communication still needed improvement. The policy is known to
most public health sectors. The groups that perform this function outside of public health are still in the closet, though [7]. Public health professionals may be better knowledgeable about COVID-19 control measures since they must act immediately. Because executives at all levels frequently promoted and reinforced the measures through various channels, local practitioners were able to understand and accept the benefits of the measures. Additionally, the network will recognize and comprehend its degree of acceptance by the health care unit, its participation in COVID-19 control measures, its knowledge potential, ability, and work experience in the field that positively affect network collaboration, as well as the capability and preparedness of the community sector [8].
The work of the COVID-19 control team has enabled new, realistic control of the region. This sets the study's target area apart from its surroundings. Considering its limited resources, the COVID-19 control team must plan. It turned out that the measures were put in place in a variety of places and ways. It shows the region's efforts to put the policies into action while maintaining their fundamental ideas and tailoring them to local conditions. Many places can operate continuously due to the advantages of using such techniques.
Particularly at the subdistrict and village levels, public health volunteers were important to the Buntharik District's COVID-19 control efforts. The community's dedicated and volunteer-spirited public health volunteers are a crucial component of success. There is cooperation among network partners and in the community, according to a study about learning lessons from surveillance operations and preventing and controlling COVID-19 in a community of health volunteers in northeastern Thailand [9]. Buntharik District's COVID-19 pandemic crisis has been controlled by focusing on setting up locations for travelers returning from other areas and utilizing thorough screening to separate people in order to stop the infection's spread there. This correlates with research by Leerapan et al. [10], the Muang Tia Subdistrict
Administrative Organization, Lan District, Pattani Province [11], and the community area along the Rim klong Hua Mak Noi, Bangkapi District, Bangkok [12].
Overall and in each area, operational outcomes that were directly evaluated by service users revealed a range of satisfaction levels from moderately satisfied to very satisfied. At the first observation, it appears that the services provided by the Buntharik District COVID-19 control team can satisfy the expected requirements of the target population. However, the control measure operator team discovered after evaluating the performance that overall satisfaction was only moderate and that the resources supporting in its operation were not well received. However, it is a problem that should be investigated further and followed up on after the satisfaction survey. The sample size for service users was three hundred thirty-five, but only one hundred eighty-two respondents, or 54.3% of the total sample, could be used for the analysis, which represents a limitation of the study.
5. Conclusion
Workers from a variety of disciplines are needed in order to carry out the COVID-19 control measures in the Buntharik District, Ubon Ratchathani Province, according to the central operations. However, operating expenses still have an impact on operators. Despite the COVID-19 control measures' performance, there was a lack of information regarding perceptions of the measures and specifics of work activities in the region's first three months. The region depends on the support, encourages, and clear direction given by management at all levels for the implementation of control measures and to ensure continuity.
Recommendations
1. The findings are used to develop regional control measures that will provide the intended outcomes in the research region.
2. Conclusions from the study can be applied in various fields to implement COVID-19 management measures sustainably.
Acknowledgements
A special thanks to all of the study subjects for their cooperation, as well as to all of the staff members at Buntharik Hospital for their help and support during the data collection.
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