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It is my great pleasure to submit the internship report on “Credit management of Mercantile Bank Limited” as a condition of BBA program in Department of Business Administration for your attention. This report is based on the knowledge and experience I have gained during my internship at Mercantile Bank Limited. It must be further stated that without your advice and assistance it would not be possible for me to complete this report.

This is confirmation that Ryhan Hossain, ID BBA(Accounting), is a student at the Department of Business Administration, Faculty of Business and Entrepreneurship, Daffodil International University. I truly state that the report titled “Credit Management System of Mercantile Bank Limited”, Dhanmondi Branch is submitted for the completion of the degree of Bachelor of Business Administration at Daffodil International University. It is my pleasure to be under the guidance of Madam Shahana Kabir, Assistant Professor, Department of Business Administration, Daffodil International University.

An Internship Report on Credit Management at Mercantile Bank Limited in Dhanmondi Branch under my Honorable Supervisor Ms. The aim of the study is to analyze the credit management of Mercantile Bank Limited, find out the problems and areas for improvement and provide some essential suggestions to overcome the problems of Mercantile Bank Limited.

Doctor's credit scheme

Rural Development scheme

Consumers credit scheme

Any purpose Loan scheme

Mercantile Bank Limited education loan can be available by any student of Bangladesh national with excellent educational record to provide assistance for further educational financial purposes like study abroad or within the country. Applicant must be enrolled as a student in a public, private university to pursue higher studies at home for undergraduate and graduate program. The age of the applicant must be between 18 and 30 years at the time of disbursement of the loan.

Obtain excellent results in SSC/HSC/O level/A or equivalent from any recognized educational institution at home or abroad for pursuing undergraduate course at home. Loans and advances: Mercantile Bank Limited loan and advances situation from five years at a glance. Credit Deposit Ratio: Total credit deposit of Mercantile Bank Limited has a five year at a glance.

Mortgage credit facilities are considered more secured and less risky than other credit facilities in the financial market. The tendency to be classified or bad credit is proportionally lower as borrowers have to keep their property under mortgage to get and avail various credit facilities. Mortgage loan facilities help financial institutions, especially banks to keep minimum or less provisions against loans and advances, where banks have to keep high provisions if they make unsecured loans to borrowers.

To take loan facilities under mortgage, more formalities and procedures have to be followed, which are time consuming than the other loan facilities. Accepting a third party mortgage is more risky as the property owner may not be fully aware of the terms and conditions regarding the loan facilities. Without notifying the owners of the property, the borrower can mortgage their property to the bank through fraud and forgery.

Sometimes it has been determined that the collateral retained by the borrower is biased-over than its original value. The loan that the bank provides for the business object can be used for personal determinations by the customers. Here the bank is faced with the problem of receiving installments from the customer at a specific time.

Account Holders Identification: If

A bank often faces the forces of various political and social individuals to obtain payment in making a loan to the person it approves. Although a character asking for a loan may refuse to meet the requirements in some circumstances, for example the collateral does not match the requested loan amount (undervalued).

Wrong Address

Source of Income

Since the title of mortgaged properties has complexity, a complete and accurate assessment of the property is necessary and mandatory in all credit programs of the bank. No plan can be put into place unless a complete, accurate evaluation of the property has been discovered. So the bank should distribute property valuation responsibility to that kind of positive party who strictly follow the terms and conditions to estimate and confidently support the exact value of the quality, assets.

A number of organizations recommended by the bank are required to carry out the valuation of properties and accurately assess the quality and superiority of the proposed security. To achieve a good valuation, the bank must maintain a pleasant relationship with the appraiser. The loan must be used for the intended purpose for which it was approved.

In addition, the bank must ensure that the disbursed funds are not used for selective purposes without their knowledge. Mercantile Bank Limited is a commercial bank that organized its operations in 1999. She has now developed goodwill among her consumers by having her executives assisted by various divisions. This progress has come from the dedication and compelling governance between the organizations over the years.

Due to its limited ability to focus on the season of its activities, the bank itself has been a dynamic and successful money-related association in the country. He has chosen such a space in the management part of the account that the people who created it and continue to create and continue to create nations are largely dependent on this help. The credit department of Mercantile Bank Limited has a truly sufficient and dedicated crowd of officers and staff who constantly strive to display magnificent customer service.

Before sanctioning the advance, you need to examine whether the advance will be profitable and whether the client is sufficiently expansive to recover the advance in the given period of time. The favorable key position that MBL has that it has web-based management of an account where other nearby commercial banks in any case cannot understand that advantage. By showing advance administrations as well as utilizing essential features in closets by fighting seriously in the mechanical progression.

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Shahbub Alam, Lecturer, Faculty of Business Administration, Sonargaon University SU hereby certify that the Thesis work entitled as “Credit Risk Management: A Study on Mercantile Bank

Range Frequency Highly satisfied 18 Satisfied 23 Uncertain 34 Dissatisfied 20 Highly dissatisfied 30 Total 200 The analyzed data for this question is shown below with a pie