PERINGKAT IJAZAH SARJANA MUDA (LEPASAN STPMASASIMATRIKULASIDIPLOMA IPT LAIN) (LEPASAN PENERAPAN UITMDIPLOMA UITM) PENERAPAN ELEMEN KEMAHIRAN INSANIAH

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Modul

5

PEMBANGUNAN KERJAYA 2

(EDISI JUN 2013)

PERINGKAT IJAZAH SARJANA MUDA

(LEPASAN STPM/ASASI/MATRIKULASI/DIPLOMA IPT LAIN)

(LEPASAN PENERAPAN UITM/DIPLOMA UITM)

PENERAPAN ELEMEN KEMAHIRAN INSANIAH



KOMUNIKASI



KEMAHIRAN KERJA BERPASUKAN



ETIKA DAN MORAL PROFESIONAL



PEMIKIRAN KRITIS DAN KEMAHIRAN MENYELESAIKAN

MASALAH

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MODUL 5 : PEMBANGUNAN KERJAYA

PENGENALAN

Modul Pembangunan Kerjaya ( Finishing School ) disediakan sebagai panduan dalam

mengendalikan latihan kepada pelajar UiTM pringkat ijazah untuk mempersiapkan diri

mereka dengan persediaan dunia kerjaya. Modul ini menggarap tajuk-tajuk seperti

‘Rebranding and Employer’s expectation on graduates’, ‘Knowing Yourself’, ‘Branding

Yourself’, ‘Resume and Cover Letter’ dan ‘Job Interview’. Isu-isu ini sangat asas dan perlu

dikuasai bagi bakal graduan dalam proses mencari pekerjaan terutama dalam situasi

persaingan yang amat kompetetif.

Walaupun tajuk-tajuk ini pernah disentuh semasa peringkat modul diploma, namun bagi

bakal graduan yang akan menamatkan pengajian peringkat ijazah, mereka perlu

menyemak dan memperbaharui semula segala aspek berkaitan dengan tajuk-tajuk

tersebut. Bahkan mereka perlu menyediakan ‘resume’ dan ‘cover letter’ yang baru

dengan mengemaskini maklumat tambahan sesuai dengan kelayakan akademik yang

baru, pengalaman latihan praktikal di peringkat ijazah serta pembangunan personaliti

yang lebih matang.

Sebelum bakal graduan menghadapi temu duga pekerjaan yang sebenar adalah lebih

baik mereka didedahkan semula dengan segala aspek persediaan ke alam pekerjaan

dan diharapkan mereka benar-benar bersedia dari segi kemahiran kebolehpasaran serta

menunjukkan keyakinan yang lebih tinggi dan membuka peluang yang lebih cerah untuk

berjaya dalam temu duga pekerjaan. Tambah pula dunia industri berkembang dengan

pesat dan kehendak majikan berubah mengikut tuntutan semasa.

Modul ini dikendalikan dengan satu sesi ceramah oleh pihak industri dan Latihan Dalam

Kumpulan (LDK) bagi membolehkan penyertaan optima oleh peserta agar pendekatan

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MATLAMAT:

Untuk membantu peserta memahami pentingnya penjenamaan semula diri dan

kehendak/harapan majikan atau pihak industri terhadap graduan dan pasaran kerja

semasa.

OBJEKTIF

 Untuk memahami kehendak majikan/industri terhadap graduan pada masa kini.

 Mengenalpasti pasaran kerja semasa dalam semua sektor

 Meningkatkan kompetensi dan kemahiran diri dalam proses mendapatkan

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KANDUNGAN DAN JADUAL PERLAKSANAAN

UNIT KAEDAH

PELAKSANAAN

KETERANGAN BAHAN/PERALATAN TEMPOH

1 UNIT 1 :

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4 UNIT 4 :

 Semua mahasiswa Peringkat Ijazah Sarjana Muda (Pelajar Lepasan Diploma UiTM

Dan Yang Setaraf)

PRA- SYARAT UNTUK MENGIKUTI MODUL PEMBANGUNAN KERJAYA

 Tiada pra-syarat kerana para pelajar telahpun mengikuti modul-modul yang telah

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UNIT 1 : CERAMAH

TAJUK CERAMAH : PENJENAMAAN SEMULA DAN EKPEKTASI

MAJIKAN TERHADAP GRADUAN

(Rebranding Yourself and Employer’s

Expectation On Graduates)

PENCERAMAH : Wakil Industri /Syarikat

TEMPOH MASA : 2 JAM

OBJEKTIF :

 Untuk membantu peserta memahami pentingnya penjenamaan semula diri dan

kehendak/harapan majikan atau pihak industri terhadap graduan dan pasaran

kerja semasa.

 Untuk memahami kehendak majikan/industri terhadap graduan pada masa kini.

 Memahami kepentingan membuat penjenamaan semua diri mengikut keperluan

semasa.

 Mengenalpasti pasaran kerja semasa dalam semua sektor

 Meningkatkan kompetensi dan kemahiran diri dalam proses mendapatkan

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NOTA CERAMAH UNIT 1

EKPEKTASI MAJIKAN TERHADAP GRADUAN

(Rebranding and Employer’s Expectation On Graduates)

1.0Branding Yourself

 A personal brand is a unique set of attributes or characteristics that

differentiate you from others

 _{These characteristics can be ‘functional’ (like having a particular degree or}

proficiency in typing) or ‘perceived’ (like being a go-getter or thought leader)

 _{Remember, ‘unique’ means that there aren’t lots more like you!}

 The public expression and projection of an individual's identity, personality,

values, skills, and abilities. The idea of personal branding has evolved by

applying the concept of a product brand or a corporate brand to an individual

person. The creation of a personal brand can be used as a tool for personal

development as described by Thomas Gad and Anette Rozencreutz in their

book, Managing Brand Me (Momentum, 2002).

2.0Why Personal Branding Important

 Making sure you stand out from the crowd

 _{Personal brands are ‘shortcuts’ to help employers see hiring you as ‘the right}

decision’

 Allow you to tie your experience, education and interests together in a

coherent package

 More than ever, you are in control of your own career - and life goals

 Everyone is busy - employers don’t have time to ‘figure you out’

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3.0Why You Need To Rebrand Yourself

 _{As you grow, mature and accelerate in your career, everything you’ve} created

has to be updated so that it accurately represent the current “brand you”.

 Attend training and re-skilling program to enhance your skills and

competency especially in those area that you are still lacking or you might

want to become multi-skill and multi-tasking.

 Once you gain some new skills or add-value to the current skills, you need to

do rebranding process.

4.0Employer’s Expectation

 Employers worldwide want well-rounded graduates who possess ( Work-ready

graduates );

1. Discipline-specific knowledge and skills (hard skills)

2. Desired soft skills

3. Relevant work experiences

(typically attained through internships or part time job)

 Based upon analysis of over 500 graduates recruitment advertisement in The

Star and New Straits Time by Ranjit Sigh for the period June – December 2006,

the most highly-valued soft skills were;

1. Oral and written communication skills

2. Interpersonal skills

3. Ability to work in a team

4. Problem solving & decision making

5. Leadership

6. Achievement orientation

7. Proactive(initiative)

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9. Self-confidence

10.Independent with minimal supervision

11.Perform well under pressure

 MacLeod (2000) identifies the following as softy skills: ability to communicate

effectively, creativity, analytical thinking, problem -solving skills, leadership

skills, team-building skills, listening skills, diplomacy, flexibility,

change-readiness and self-awareness.

 The lack of soft skills has contributed greatly to graduates unemployment,

besides factors such as ;

1. Low proficiency in English,

2. Lack of relevance of university majors to job available.

3. Lack of work experiences (Hariati, 2007 )

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 The inability to converse in English, a lack of experience and being choosy are

among the reasons many fresh graduates are unemployed. Young graduates also

demanded high salaries and rejected job offers that did not match their

qualifications. Career opportunities were abundant in the country with many

industries and sectors looking for young talent. Our aim is to produce a

world-class work force that can bring the country to a greater heights. (Datuk Maznah

Mazlan Deputy Human Resource Minister” Graduan Aspire 2011” KLCC16 July 2011 )

5.0Eight key Employability skills

 Communication skills

 Team work skills

 Problem Solving

 Initiative & Enterprise skills

 Planning & Organizing skills

 Self Management skills

 Learning skills

 Technology Skills

6.0Expected Personal Attributes

 Punctuality

 Dependability

 Loyalty

 Commitment

 Honesty & Integrity

 Enthusiasm

 Reliability

 Personal Presentation

 Common sense

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 Sense of humor

 Balanced attitude to Work & Home life

 Ability to deal with pressure

7.0Why Soft Skills Important ?

 Survey conducted locally by Ranjit Sigh & A. Wahab in 2007 involving 336

Human Resource and Hiring managers indicated that 41.1 % of the

respondents ranked soft skills as the most important criterion in hiring fresh

university graduates followed by academic background, proficiency in

English, interview performance, graduate’s fit with company culture and

internship/relevant experience .

 A study conducted by the Standard Research Institute and Carnegie Mellon

Foundation involving 500 CEOs found that 75 % of long-term job success

depended on people skills and only 25 % on technical knowledge.

 Soft skills enable graduate employees to optimize their personality and

personal productivity.

 _{Soft skills contribute towards enhancing graduates’ moral intelligence}

 _{In today’s world, knowledge is often out}-of-date in 3 to 4 years and graduates

need to be prepared adequately for an unknowable future

8.0How can these skills be obtained?

 Studies

 University Activities/ Clubs/ Societies

 Extracurricular activities – hobbies & leisure interests

 Community involvement

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9.0Changes in the world of work

 _{Career moves are not always upward, zigzags are often required in today’s}

flat organizations

• The individual needs to take responsibility for their career development, not

organizations

• There is less emphasis on a set list of job duties, and more emphasis on the

package of transferable skills and competencies a person has to offer

10.0 Comments by previous company interviewing UiTM students/graduates:

“Mempunyai kelayakan CGPA yang baik. Penggunaan Bahasa Inggeris memuaskan.

Tetapi calon kurang pengetahuan am/khusus pada industri. Perlu lebih prihatin

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UNIT 2 : LATIHAN DALAM KUMPULAN 1 (LDK 1)

NAMA LDK : KNOWING YOURSELF (KENALI DIRI ANDA )

BILANGAN AKTIVITI : 05

OBJEKTIF LDK :

 Untuk membantu peserta mengenali kekuatan ,kemahiran, minat, nilai dan

kualiti bagi peningkatan dan perkembangan kerjaya.

 Untuk memahami dan menganalisis kekuatan dan kemahiran-kemahiran

diri

 Mengenalpasti minat,nilai, kemahiran dan personaliti.

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LDK1

 Menyenaraikan kekuatan diri yang berkaitan dengan kebolehpasaran yang ada

pada diri peserta.

ARAHAN:

1. Fasilitator menjelaskan tentang kepentingan kekuatan diri (kemahiran-kemahiran) yang ada pada diri dan hubungannya dengan kebolehpasaran.

2. Fasilitator mengedarkan dan menjelaskan kandungan bahan edaran 1 (SWOT Analysis) kepada peserta.

3. Peserta mengisi bahan edaran 1 dan menyenaraikan kekuatan diri dari segi kemahiran, nilai, minat dan tret personaliti atau kualiti diri dalam petak 1 dan mengisi petak 2, 3 dan 4.

4. Peserta diminta membentangkan hasil kerja masing-masing.

5. Peserta lain digalakkan untuk memberikan pandangan.

6. Fasilitator membuat kesimpulan bagi aktiviti yang dijalankan

RUMUSAN:

 Setiap peserta perlu mengenalpasti kekuatan diri (kemahiran utama) yang

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Edaran 1

EXERCISE 1 : SWOT ANALYSIS

This is a useful key to gain success to knowledge, remembering, and

self-the demons and dragons guarding self-the door to your inner attic. By bringing self-them

to conscious awareness you can begin to slay them.

3) Proceed by listing all the Opportunities you see available to you for using your

strengths

4) Finally, write down all the Threats or obstacles that are currently blocking you

or that you think you will encounter along the way to achieving your dreams.

I

OPPORTUNITIES IN YOUR CAREER

FIELD

THREATS IN YOUR CAREER FIELD

( Skills) (Value)

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LDK 1

AKTIVITI : 02 (RUMUSAN)

NAMA AKTIVITI : MENYEDIAKAN PENYATAAN DIRI

PERALATAN : EDARAN 2

BILANGAN PESERTA : 20 – 30 0RANG

ANGGARAN MASA : 30 MINIT

TUJUAN :

 Menyenaraikan satu pernyataan diri yang ada pada diri peserta.

ARAHAN:

1. Fasilitator menjelaskan tentang kepentingan pernyataan diri dan hubungannya

dengan pembangunan kerjaya.

2. Fasilitator mengedarkan bahan edaran 2 kepada peserta.

3. Peserta mengisi ruang kosong dalam bahan edaran 2 yang menggambarkan kemahiran, nilai, tret personaliti dan minat ( berdasarkan maklumat daripada aktiviti 1 ) dan membina satu (atau lebih) penyataan diri.

4. Peserta diminta membentangkan penyataan diri yang disenaraikan tadi.

6. Fasilitator membuat kesimpulan bagi aktiviti yang dijalankan

RUMUSAN:

 Setiap peserta perlu membina penyataan diri yang mencerminkan kekuatan

dan keistimewaan diri sebagai asas untuk membina penjenamaan diri yang

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Edaran 2

Exercise 2 : Writing Your Personal Statement

Based on the previous exercise, now write down your own personal statement.

Example:

YOUR PERSONAL STATEMENT

SKILLS VALUE PERSONALITY INTEREST SLOGAN

Communicating Confident Energetic Helping People

Personal Statement:

I am energetic, confident and have a good communication skills

in dealing with people

Personal Statement:

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NAMA LDK : ‘BRANDING YOURSELF’ (PENJENAMAAN DIRI)

OBJEKTIF LDK :

 Untuk menghasilkan penjenamaan diri (personal branding) bagi peningkatan

kerjaya.

 Untuk memahami kepentingan penjenamaan diri.

 Memahami langkah-langkah dalam pembentukan penjenamaan diri (DCCM).

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LDK 2

AKTIVITI : 01

NAMA AKTIVITI : PENJENAMAAN DIRI

TUJUAN :

 Menghasilkan satu penjenamaan diri (Personal Branding)

ARAHAN:

1. Fasilitator menjelaskan tentang langkah-langkah penjenamaan diri (DCCM).

2. Fasilitator mengedarkan bahan edaran 1 kepada peserta.

3. Peserta mengisi kenyataan diri dan kenyataan penjenamaan diri.

4. Peserta diminta membentangkan kenyataan penjenamaan diri.

5. Peserta-peserta lain juga digalakkan untuk memberikan pandangan.

6. Fasilitator membuat kesimpulan bagi aktiviti yang dijalankan.

RUMUSAN:

 Setiap peserta perlu membina penjenamaan diri yang ampuh bagi tujuan

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Edaran 1

Exercise 1 : Building Your Personal Branding

DISCOVER

(Know Yourself)

( Form your personal statement )

I am energetic, confident and have a good communication skills in dealing with people

Use inventory,

( Form your personal brand statement )

Energetic, confident and empowering others

You may also have your slogan and logo

Be the Best

COMMUNICATE Communicate your brand through resume, cover letter, CD Portfolio, during interview, websites, blog, facebook, twitter, linkedln, business card etc.

Add your

MAINTAIN  Attend training and re-skilling program

 Rebranding

Focus on your weak area

A graduate’s personal attributes and capabilities have a

greater influence on success in the workplace than a

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NAMA LDK : “RESUME AND COVER LETTER (PENULISAN

RESUME DAN SURAT IRINGAN)

OBJEKTIF LDK :

 Untuk menghasilkan satu surat iringan kepada majikan dan penyediaan

resume.

 Untuk memahami format surat iringan yang betul.

 Memahami elemen utama dalam penulisan resume dan surat iringan.

 Meningkatkan kemahiran komunikasi bertulis dalam penyediaan resume dan

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LDK 3

AKTIVITI : 01

NAMA AKTIVITI : PENYEDIAAN RESUME

PERALATAN : BAHAN EDARAN 1

TUJUAN :

Menghasilkan satu resume yang standard.

ARAHAN:

1. Fasilitator menjelaskan kepentingan penulisan resume dalam proses pencarian

kerja.

2. Fasilitator mengedarkan kertas A4 kepada setiap peserta dan meminta peserta

menyenaraikan elemen utama dalam penulisan resume.

3. Peserta diminta menyatakan elemen penulisan resume.

4. Fasilitator menjelaskan tentang format penulisan resume dan kandungan

penulisan yang standard.

5. Fasilitator memberi panduan cara penulisan objektif kerjaya (career objective)

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6. Peserta diminta menghasilkan satu resume yang sebenar untuk diri

masing-masing berdasarkan format yang standard. ( Resume Template )

7. Sekiranya peserta telah membawa resume yang sudah siap, mereka

dikehendaki mencari rakan yang belum menyiapkan resume dan berkongsi

maklumat.

8. Peserta diminta membentangkan resume sebenar yang telah dihasilkan.

RUMUSAN:

 Setiap peserta perlu menghasilkan resume yang mantap dan komprehensif

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Edaran 1

Exercise 1 : Writing Resume’s Career Objective Statement

You can stand out from the others if you just write your objective from the

employer's point of view, instead of your own.

The key: To write an objective that answers this question: "What's in it for me?" ,

which is on every employer's mind as he or she reads your resume.

To get you started, here is an example:

OBJECTIVE

Management position in procurement where over 10 years of experience will

add value to operations.

Avoid such cliche phrases as: "seeking a chance for advancement," or "where my

skills will be utilized," or "where I can further my career."

So, to keep your objective from being objectionable, put the focus where it belongs --

on the employer and their needs.

CAREER OBJECTIVE

Seeking a position as … ( the type of role) ..in ( explain, if relevant, the industry or

niche where you want to work)…

where my … ( describe two, perhaps three of your strongest assets - skills,

knowledge, attitude, experiences ) .. will contribute to…( key words which relate to

what is important to the employer- for example words like – profitability,

productivity, efficiency, image, reputation, service quality, safety, cost effectiveness

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Career objective statement – An example:

Seeking a position as a Training Consultant in a service based industry where

my well develop instructional design and facilitation skills in Quality Service

Management can be utilised to assist the organization achieve a reputation for

delivering service excellence.

With that in mind, try to create your resume objective statement:

_________________________________________________________________________________________________

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RESUME TEMPLATE GUIDE

A short summary of your profile and your career goals

EDUCATION

YEAR : Name of Learning Institution

Academic qualification

Result

Final Year Thesis - Title (if applicable)

Summary Description

YEAR : Name of Learning Institution

Academic qualification

Result

Year, Organization/Society/Club/, Post, Venue

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SKILLS

Point out all the skills that are related to the profession

e.g. Computer Skills, Languages Skills

AWARDS/ACHIEVEMENTS

Year : Name of award

2008 : 1st_{runner up, Inter-Varsity Football Tournament}

PERSONAL CHARACTERISTICS/TALENTS

Sell yourself by making a list of your special talents, or positive personality traits. Avoid

self-flattering terms such as "highly skilled, outstanding, or excellent unless you are one.

e.g. An enthusiastic self-starter with strong leadership and communications skills,

extrovert personality and a good team player.

REFERENCES

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MOHD SYAFIQ RAMADHAN

PT 1234, Jalan Aman 8, Desa Seri Bayu, 32600 Bota,Perak, Malaysia

Email : syafiq12345@yahoo.com Phone : (Home) 05-40007000 / (H/P) 012-3456789

OBJECTIVE

 To obtain a position that will enable me to use my strong technical and soft skills,

educational background and ability to work well with people to propel the

organization achieving its goals and objectives.

EDUCATION

2007 – 2010 : Nagasaki University

B.Eng (Hons) Electrical Engineering ( Electronic )

CGPA 3.72

Major Courses: Electronics I and II, Circuit Analysis, Linear System, Digital Electronics,

Microprocessor, Control & Instrumentation, Robotic Systems, Electronic Devices,

Magnetic Theory, Linear Algebra, Engineering Mathematics, Physics, Computer Systems

& Applications.

Final Year Thesis - Design of a non-linear control system for a nuclear reactor.

The objective of the individual project is to control a system for a nuclearl reactor in

such a way that the rate of chemical reaction in the reactor can be controlled by varying

the temperature of the reactor. Simulation is done using Matlab 10.4 and PSpice

software.

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2003 – 2006 : Diploma in Electrical Engineering CGPA 3.48

1996 – 2002 : Sekolah Menengah Sains Teluk Intan

Sijil Pelajaran Malaysia (SPM) – 9 As

WORKING EXPERIENCE

2010 : Nagasaki University Help Desk, Student Lab Consultant,

Nagasaki, Japan.

Managed the University Library Lab, served as consultant to

computer usage issues and troubleshooting system errors.

2006 : Motorola Corp. Shah Alam, Selangor, Malaysia.

Project Management Intern, managed and lead CCC Group in

digital and analog circuit design and simulation software.

EXTRACURRICULAR ACTIVITIES

International Student Committee, Secretary, Nagasaki University, 2008-2010

Vice President, Student Representative Council, UiTM, 2005

Secretary, Electrical Engineering Society, UiTM, 2004

Student Committee, Delima Campus , UiTM, 2003

Deputy Head Prefect, Sekolah Menengah Sains Teluk Intan, 2001

Represented Sekolah Menengah Sains in Football, Badminton and Tennis, 1999 -2001

SKILLS

Computer Skills

Competency in digital and analog circuit design and simulation software e.g. PSpice,

Matlab, Altera Max II and Intel Microprocessor.

Advanced skills in database systems including MS Access, Excel and Lotus Notes

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Languages Skills

Fluent in written and spoken English, Malay and Japanese

AWARDS/ACHIEVEMENTS

2007 -2008 : Awarded Dean Awards for semester 3, 4 and 5

2008 : 1st_{runner up, Inter-Varsity Football Tournament}

2006 : Most Outstanding Student in Leadership Award

2002 : District Champions, Football under-18, Sek. Menengah Sains

PERSONAL CHARACTERISTICS

An enthusiastic self-starter with strong leadership and communications skills. Highly

motivated, extrovert personality, hardworking and a good team player.

REFERENCES

Sodera Ramada, Professor of Electrical Engineering, Nagasaki University, Japan

Phone: 1-960-265-9987, Email: sodera@yahoo.com

Hantura Watashiwa, Human Resource Manager , Motorola Corp., Shah Alam, Selangor,

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LDK 3

AKTIVITI : 02

NAMA AKTIVITI : PENYEDIAAN SURAT IRINGAN

TEMPOH MASA : 40 MINIT

TUJUAN :

 Menghasilkan satu surat iringan yang standard untuk tujuan permohonan

pekerjaan.

ARAHAN:

1. Fasilitator menjelaskan kepentingan penulisan surat iringan dalam proses

pencarian kerja.

2. Fasilitator mengedarkan kertas A4 kepada setiap peserta dan meminta peserta

menyenaraikan elemen utama dalam penulisan surat iringan.

3. Peserta diminta membuat pembentangan elemen utama yang perlu ada dalam

penulisan surat iringan.

4. Fasilitator menjelaskan tentang format penulisan surat iringan dan kandungan

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5. Fasilitator memberi panduan cara penulisan surat iringan mengikut objektif

kerjaya (career objektif) dan lain-lain elemen utama yang penting.

6. Peserta diminta menghasilkan satu surat iringan yang sebenar untuk diri

masing-masing.

7. Peserta diminta membentangkan surat iringan sebenar yang telah dihasilkan.

RUMUSAN:

Setiap peserta perlu menghasilkan surat iringan yang lengkap dan standard bagi

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Edaran 2

COVER LETTER TEMPLATE GUIDE

The first section of your cover letter should include information on how the employer

can contact you. If you have contact information for the employer, include that.

Otherwise, just list your information.

Your Contact Information

Your Name

Your Address

Your Phone Number

Your Email Address

Date

The body of your cover letter lets the employer know what position you are applying for,

why the employer should select you for an interview, and how you will follow-up.

First Paragraph:

The first paragraph of your letter should include information on why you are writing.

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have one. Be clear and concise regarding your request. Convince the reader that they

should grant the interview or appointment you requested in the first paragraph.

Middle Paragraphs:

The next section of your cover letter should describe what you have to offer the

employer. Make strong connections between your abilities and their needs. Mention

specifically how your skills and experience match the job you are applying for.

Remember, you are interpreting your resume, not repeating it. Try to support each

statement you make with a piece of evidence. Use several shorter paragraphs or bullets

rather than one large block of text.

Final Paragraph:

Conclude your cover letter by thanking the employer for considering you for the

position. Include information on how you will follow-up. State that you will do so and

indicate when (one week's time is typical). You may want to reduce the time between

sending out your resume and follow up if you fax or e-mail it.

Complimentary Close:

Respectfully yours,

Signature:

Handwritten Signature (for a mailed letter)

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Sample Cover Letter

305-A Jalan Sultan Mizan

Kg Paya Lima,

21200 Kuala Terengganu, Terengganu

2nd_{August 2012}

Manager,

Group Human Resource,

Malaysia Airlines

2nd_{Floor, Admin Building 4, MAS Complex B,}

Sultan Abdul Aziz Shah Airport,

47200 Subang, Selangor

Dear Sir/Madam,

APPLICATION FOR THE POST OF HUMAN RESOURCE EXECUTIVE

I am pleased to submit herewith my application for the post of Human Resource

Executive in your company. I believe that my qualification and working experience

enable me to meet the expectations and demands of the said position.

I graduated from Universiti Teknologi MARA in Degree of Human Resource (Hons.) with

a First Class. I am currently attached with Terengganu Gas as a Junior Human Resource

Executive.

My academic records as well as my involvements in co-curriculum activities has

prepared me for this job and taught me the important of interpersonal skills. As an

active person in various activities, I have the opportunities to lead, initiate and manage

as well as developing the ability to work with people with different level and social

(36)

The resume enclosed will provide you with more details of my qualification and

experience. I would be very please to discuss to you further on my current duties and

achievements as well as the expectation of your current available position in your

organization.

If you are favorably impressed with my qualifications and experience, I would very

much appreciate if you could contact me in advance to set up a meeting to discuss a

mutually favorable prospect. You can contact me at the above address or reach me by

phoning the number on my resume attached. I could come to your office at any time

convenient to you.

Yours faithfully,

(37)

NAMA LDK : JOB INTERVIEW (TEMU DUGA PEKERJAAN)

OBJEKTIF LDK :

 Untuk mendedahkan peserta tentang persediaan menghadapi temu duga

pekerjaan.

 Memahami tujuan utama temu duga pekerjaan.

 Membuat persiapan sebelum menghadiri temu duga.

 Meningkatkan kemahiran komunikasi semasa proses temu duga berlangsung.

KAEDAH/

AKTIVITI 2 LATIHAN MENJAWAB

SOALAN TEMU DUGA

AKTIVITI 3 MOCK INTERVIEW Bahan edaran

aktiviti 3, marker,

kertas mahjong dan

tape perekat

(38)

LDK 4

AKTIVITI : 01

NAMA AKTIVITI : PERSEDIAAN MENGHADAPI TEMU DUGA

PERALATAN : EDARAN 1 (SENARAI SEMAK PERSEDIAAN

TEMU DUGA)

TEMPOH MASA : 20 MINIT

TUJUAN :

 Memahami dan mengenalpasti perkara-perkara yang perlu sebelum menghadiri

temu duga.

ARAHAN:

1. Fasilitator menjelaskan kepentingan persediaan dan proses dalam temu duga

pekerjaan.

2. Fasilitator membahagikan peserta kepada tiga (3) kumpulan seperti berikut;

a. Persediaan sebelum temu duga

b. Persediaan semasa temu duga

c. Persediaan selepas temu duga mengikut tahap kefahaman mereka.

(39)

4. Fasilitator menjelaskan tentang panduan menghadapi temu duga

pekerjaan.(Bahan Edaran 1)

RUMUSAN:

Setiap peserta perlu memahami panduan persediaan sebelum,semasa dan selepas

temu duga pekerjaan.

(40)

Edaran I

Job Interview Preparation Checklist

Please tick ( / ) where appropriate

Preparation: A few days before the interview

Researched the organization and absolutely sure of pertinent facts

Found out latest developments in the related industry and leading competitors

Have a clear understanding of the position applied for

Know why I want to work for the company

Determined the fit between my credentials with that of job’s requirement

Researched salary information

Updated my resume

Prepared answers to common interview questions

Practiced at least one mock interview

Prepared insightful questions to ask the interviewer

Reconfirmed the date, time, place, length and type of interview

Know exactly interview location and know how long it takes to get there

(41)

The Day of the Interview

Bring along a few copies of my resume, letters of recommendation, list of

questions to ask the interviewer, notepad and a pen.

Dress appropriately for the interview

Arrive at least 5-10 minutes early

Visit the restroom and check my appearance

Smile and be friendly with everyone I meet

Introduce myself to the receptionist and confirm appointment

Maintain a positive frame of mind

During the Interview

Put your mobile phone on silent mode

Greet interviewer/interviewers by name/names and the salutation

where appropriate.

Maintain good posture and eye-contact throughout the interview

Maintain a positive attitude; never bad-mouth past employers or bosses

Speak clearly, confidently and at a reasonable pace

(42)

“Sell” myself in a truthful and non-arrogant manner

Answer questions directly and concisely

Provide specific examples of my accomplishments

Do not initiate salary or benefits conversation until offered the job

Closing the Interview

Ask intelligent and insightful job-related questions

Re-highlight my credentials as related to the job

Ask interviewer when I can expect to hear from the company

Thank the interviewer for his/her time

Shake hand if appropriate and say goodbye

After the Interview

Write a brief thank-you letter or email within 48 hours of the job interview

reasserting my credentials and interest in the job

Follow up after two weeks with HR Department

Review my performance. What aspects of the interview went well? What went

(43)

LDK 4

AKTIVITI : 02

NAMA AKTIVITI : LATIHAN MENJAWAB SOALAN TEMU DUGA

PERALATAN : EDARAN II

TUJUAN :

 Memahami jenis-jenis soalan yang biasa ditanya semasa temu duga dan cara

menjawab soalan dengan betul.

ARAHAN:

1. Fasilitator meminta peserta untuk membahagikan kepada kumpulan kecil

(setiap kumpulan mempunyai lima (5) peserta).

2. Setiap kumpulan diberikan contoh beberapa soalan yang biasa ditanya semasa

temu duga.

3. Peserta diminta untuk menyediakan jawapan yang baik dan sesuai bagi setiap

soalan yang diberikan.

4. Peserta diminta untuk membuat persembahan tentang apa yang dibincangkan

(44)

RUMUSAN:

 Setiap peserta perlu memahami soalan-soalan lazim yang sering ditanya

(45)

Edaran II

Take time to experience the interview process by doing role play with your partner.

Take turn to become both the interviewer and interviewee. Use the sample questions

below.

SAMPLES OF INTERVIEW QUESTIONS

1. TELL US A LITTLE ABOUT YOURSELF ?

Your response should cover your education, work history, relevant skills and

experiences. Focus on top job-related skills, traits and experiences. The

interviewer is not interested in your life story. Avoid talking about your childhood

or hobbies.

2. WHAT DO YOU KNOW ABOUT OUR ORGANIZATION ?

Your level of preparedness and initiative can be checked by stating your

company’s products and services, management style or corporate culture.

3. WHAT IS YOUR GREATEST WEAKNESS ?

State a true weakness that is not too critical for the job and what steps you are

taking to overcome it.

4. WHY SHOULD WE HIRE YOU ?

State your major accomplishment. You should also indicate your interest in the

company. Never say what you hope to gain from the job. Instead, mention how you

(46)

5. WHERE DO YOU SEE YOURSELF IN 5 YEARS ?

Emphasize commitment to your chosen field.

6. WHAT ARE YOUR GREATEST STRENGTH ?

State your personal attributes and skills with memorable example that are directly

related to the responsibilities.

7. WHAT WOULD YOU SAY ABOUT YOUR TIME MANAGEMENT?

Always set goal, and prioritize your tasks and spend an appropriate amount of

time to accomplish each task.

8. HOW HAS YOUR EDUCATION PREPARED YOU FOR THIS JOB ?

Highlight the relevant knowledge, skills and personal attributes as related to the

job that you are acquired and developed while pursuing your degree.

9. WHAT IS YOUR GREATEST ACCOMPLISHMENT ?

State your accomplishment from your campus activities, part-time jobs, internship

or extra-curricular activities.

10. WHAT TYPES OF PEOPLE DO YOU FIND HARD TO GET ALONG WITH?

Avoid giving a direct opinion. Provide an answer with reason that you find that

(47)

11. IF I WERE TO CALL YOUR COMPANY, WHAT DO YOU THINK YOUR BOSS

SHOULD DESCRIBE YOU?

You should describe yourself as a responsible person, able to work independently

while good at team work.

12. WHAT IS THE LAST BOOK YOU READ?

Mention that you choose books or materials that generally try to improve your

knowledge and skills.

13. WHAT TYPE OF SALARY DO YOU HAVE IN MIND ?

Postpone responding to this question until you receive a firm job offer.

14. ARE YOU APPLYING FOR OTHER JOBS?

Be honest but do not spend a lot of time in this area. Keep the focus on this job and

what you can do for this organization. Anything else is a distraction.

15. ARE YOU WILLING TO WORK OVERTIME? NIGHTS? WEEKENDS?

This is up to you. Be totally honest.

16. EXPLAIN HOW YOU WOULD BE AN ASSET TO THIS ORGANIZATION

You should be anxious for this question. It gives you a chance to highlight your best

points as they relate to the position being discussed. Give a little advance thought

to this relationship.

17. DO YOU HAVE ANY QUESTIONS ?

Don’t say “No”. It will tell the interviewer that you are lacking interest in the job.

(48)

LDK 4

AKTIVITI : 03

NAMA AKTIVITI : SIMULASI TEMU DUGA (MOCK INTERVIEW)

TUJUAN :

 Melatih peserta mengalami situasi temu duga pekerjaan sebenar.

ARAHAN:

1. Fasilitator meminta peserta untuk membahagikan kepada kumpulan kecil

(setiap kumpulan terdiri daripada empat (4) orang peserta di mana seorang

(1) calon temu duga dan 3 orang akan menjadi panel temu duga). (Fasilitator

juga boleh menjadi panel temu duga)

2. Fasilitator meminta kumpulan pertama untuk tampil ke depan dan

menjalankan simulasi temu duga berdasarkan pada soalan yang dibekalkan

pada setiap kumpulan.

3. Peserta lain diminta membuat penilaian simulasi temu duga dengan

(49)

4. Fasilitator meminta peserta yang membuat penilaian untuk membuat ulasan

tentang simulasi temu duga.

5. Fasilitator memberi ulasan tentang simulasi temu duga tersebut

6. Fasilitator meminta kumpulan seterusnya untuk menjalankan simulasi

temuduga hinggalah kepada kumpulan yang terakhir.

8. Fasilitator membuat ulasan dan kesimpulan bagi aktiviti yang dijalankan.

RUMUSAN:

Setiap peserta perlu mempunyai persediaan kemahiran dan keyakinan diri yang

(50)

Edaran III

Interview Assessment Form

Use this form to evaluate your partner during mock interview exercise.

CRITERIA POOR FAIR PROFICIENT VERY GOOD EXCELLENT

Appearance & deportment

Self-confidence

Knowledgeable

Leadership skill

Rational

Ability to deliver ideas

Fluency in English

Analytical

Attitude

Maturity

Independence

Vision

Interpersonal

Overall, the candidate fulfill

the company’s requirement

Overall comments on the