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(2)

After reading this chapter, you should be

able to:

1. Define human resource management and explain how managers plan for their organization’s human resource needs.

2. Identify the tasks in staffing a company and discuss ways in which organizations select new employees.

3. Describe how managers develop the workforce in their organization through training and performance appraisal.

4. Describe the main components of a compensation system and describe some of the key legal issues involved in hiring, compensating, and managing workers in today’s workplace.

(3)

After reading this chapter, you should be

able to:

5.

Discuss the legal context of human resource

management and identify the contemporary

legal issues.

6.

Discuss workforce diversity, the

management of knowledge workers, and the

use of a contingent workforce as important

changes in the contemporary workplace.

7.

Explain why workers organize into labor

unions.

8.

Describe the collective bargaining process.

(4)

The Foundations of Human

Resource Management

Human resource management

(HRM)

the set of organizational activities

directed at attracting, developing, and

maintaining an effective workforce.

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