Lampiran 1 NO. NAMA MEKANIK

Lampiran 1

NO. NAMA

MEKANIK

Faktor Penyabab masalah

1 2 3 4 5

1 Andri

4 2 1 1 5

2 Denny

4 4 1 4 5

3 Eko

5 3 4 1 4

4 Fahrul

4 4 1 3 5

5 Handi

5 3 3 1 4

6 Hery

4 3 3 1 5

7 Mujilan

4 3 3 1 5

8 Montes

4 4 1 4 5

9 Nanang

4 3 1 1 5

10 Patikwan

4 4 1 2 5

11 Ridwan

4 3 2 2 5

12 Supri

4 4 1 3 5

13 Sandy

4 3 4 1 5

jumlah

54 43 26 24 63

KET : >> Penyebab

1. Mekanik menunggu spare part.

2. Peralatan kerja yang kurang atau rusak. 3. Waktu membersihkan stall.

4. Pengetahuan eknisi yang kurang Proses.

5.

Proses peminjaman SST/equipment yang lama .

>> Nilai = skala 1 s/d 5

NO Penyebab

Jumlah

penilaian

1 Mekanik

menunggu

spare part

54

2

Peralatan kerja yang kurang atau rusak

43

3 Waktu

membersihkan

stall

26

4

Pengetahuan eknisi yang kurang

24

5

Proses peminjaman SST/equipment yang lama

63

Tabel. Hasil penilaian dari kuisioner yang di berikan kepada mekanik Astrido bekasi

untuk mencari faktor penyebab masalah.

Lampiran 2

DARTAR POSISI SST DAN EQUIPMENT

NO. Kode SST Nama

Lokasi Qty

STEERING (N SERIES)

1 5-8840-2052-0 STEERING LOCK NUT WRENCH

A-1 1

2 5-8840-2053-0 STEERING ADJ. SCREW WRENCH

A-2 1

3 5-8840-2017-0 -PITMAN ARM REMOVER

A-3 1

-TIE ROD END REMOVER (DRIVE SIDE)

4 5-8840-2051-0 DROP ARM REMOVER

A-4 1

5 5-8840-2018-0 TIE ROD END REMOVER

A-5 1

SUSPENSION (N SERIES)

6 4-8840-2048-1

LEAF SPRING BUSING REM. & INST. FOR RUBER

BUSHING

A-6 1

PROPELER SHAFT (N SERIES)

7 9-8529-2101-0 DRIVE PINION FLANGE BRACKET

A-7 1

8 9-8522-0033-0 -CENTER BEARING INSTAKKER

A-8 1

-CRANKSHAFT GEAR INSTALLER

REAR AXLE (N SERIES)

9 5-8840-2329-0 AXLE SHAFT BEARING NUT REM. & INST.

A-9 1

10 9-8522-1268-0 AXLE SHAFT BEARING OUTER RACE INST.

A-10 1

11 5-8840-2047-0 - DRIVE PINION OIL SEAL INSTALLER

A-11 1

-OIL SEAL INSTALLER

12 9-8522-1807-0 DRIVE PINION & REAR HUB OIL SEAL INST.

A-12 1

13 9-8521-1772-0 AXLE SHAFT BEARING OUTER RACE INST.

A-13 2

14 9-8522-1194-0 REAR HUB INNER BEARING OUTER RACE INST.

A-14 2

15 9-8522-1196-0

DRIVE PINION INNER BEARING OUTER RACE

INST.

A-15 2

16 9-8522-1197-0

DRIVE PINION OUTER BEARING OUTER RACE

INST.

A-16 2

17 5-8840-2027-0 -UNIVERSAL PULLER

A-17 2

BALL BEARING PULLER

18 5-8840-2031-0 -DIFFERENTIAL SIDE BEARING REM. ADAPTER

A-18 2

- SIDE BEARING ADAPTER

19 9-8521-2701-0 -DIFFERENTIAL SIDE BEARING REM. ADAPTER

A-19 1

20 9-8522-1614-0 DIFFERENTIAL SIDE BEARING INSTALLER

A-20 1

22 9-8521-0061-0 -DIFFERENTIAL SIDE BEARING REMOVER

A-22 3

-SIDE BEARING REMOVER

23 9-8511-1507-0 DRIVE PINION FLANGE HOLDING WRENCH

A-23 3

24 9-8522-1188-0 REAR HUB BEARING NUT WRENCH

A-24 1

25 9-8522-0018-0 -DRIVE PINION INNER RACE INSTALLER

A-25 1

-DRIVE PINION INNER BEARING INSTALLER

FRONT AXLE (N SERIES)

26 5-8840-2023-0 FRONT HUB INNER BEARING OUTER RACE INST.

A-26 1

27 5-8840-2024-0 FRONT HUB INNER BEARING OUTER RACE INST.

A-27 1

28 5-8840-2026-0 FRONT HUB INNER BEARING OUTER RACE INST.

A-28 2

29 5-8840-2235-0 FRONT HUB OIL SEAL INSTALLER

A-29 2

30 5-8340-2015-0 HUB NUT WRENCH

A-30 3

31 9-8521-0115-0 FRONT HUB REMOVER (5 STUDS)

A-31 1

32 5-8840-2016-0 FRONT HUB REMOVER (5 STUDS)

A-32 1

33 5-8840-2021-0 KINGPIN REMOVER

A-33 1

34 5-8840-2019-0 TIE ROD ARM & KNUCKLE ARM REMOVER

A-34 1

35 5-8840-2020-0 KINGPIN KEY BOLT REMOVER

A-35 1

36 5-8840-2022-0 KINGPIN REMOVER

A-36 2

BRAKE (N SERIES)

37 5-8840-2043-0 -WRENCH (FOR SERVO UNIT)

A-37 1

-MAINSHAFT FLANGE HANDLE

ENGINE (N SERIES)

38 5-8840-0200-0 OIL FILTER WRENCH

A-38 6

39 5-8840-0203-0 OIL FILTER WRENCH

A-39 3

40 1-8522-1087-0 OIL FILTER WRENCH

A-40 1

41 5-8840-2094-0 OIL FILTER WRENCH

A-41 2

42 8-9439-6858-0 SLINGER PULLER

A-42 1

43 9-8523-1426-0 VALVE SPRING COMPRESSOR

A-43 2

44 5-8840-2228-0 VALVE SPRING COMPRESSOR

A-44 1

45 5-8840-2099-0 VALVE GUIDE REMOVER & INSTALLER

A-45 1

46 5-8840-2227-0 VALVE GUIDE REPLACER

A-46 1

47 9-8522-0034-0 CRANKSHAFT FRONT OIL SEAL INSTALLER

A-47 1

48 9-8522-1254-0 CRANKSHAFT REAR OIL SEAL INSTALLER

A-48 2

49 8-9439-6816-0 CRANKSHAFT GEAR INSTALLER

A-49 2

50 8-9439-6815-0 VALVE GUIDE SEAL INSTALLER

A-50 1

51 1-8522-1005-0 VALVE STEM OIL SEAL INSTALLER

A-51 1

52 9-8523-2554-0 CYLINDER LINER INSTALLER

A-52 1

53 5-8840-2219-0 CYLINDER LINER INSTALLER

A-53 2

54 9-8523-1818-0 CAMSHAFT BEARING REMOVER & INSTALLER

A-54 1

55 9-8523-1169-0 CYLINDER LINER REMOVER

A-55 3

56 5-8840-2220-0 CYLINDER LINER REMOVER ANKLE

A-56 2

57 9-8523-2557-0 CYLINDER LINER REMOVER ANKLE

A-57 3

58 5-8531-7002-0 COMPRESSION GAUGE ADAPTER

A-58 1

59 5-8840-2360-0 REAR OIL SEAL REMOVER

A-59 1

60 8-9439-6818-0 CRANKSHAFT GEAR REMOVER

A-60 1

MANUAL TRANSMISSION (N SERIES)

61 5-8840-2112-0 COUNTERSHAFT BEARING REMOVER

A-61 1

62 9-8529-2201-0 SPRING PIN REMOVER

A-62 1

63 5-8840-2045-0 ANTI LASH PLATE INSTALLER

A-63 1

64 5-8840-2342-0 MAIN SHAFT BEAREING REMOVER

A-64 1

65 5-8840-2242-0 REAR COVER OIL SEAL INSTALLER

A-65 1

66 5-8840-2344-0 BOLT & NUT

A-66 2

67 5-8840-2343-0 BEARING REMOVER

A-67 1

CLUTCH (N SERIES)

68 5-8840-2240-0 CLUTCH PILOT ALIGNER

A-68 1

69 5-8840-0256-0 UPPER LINK BUSHING REMOVER & INST.

B-1 1

POWER STEERING PUMP OIL SEAL INST.

BRAKE (TBR 54-541)

70 5-8840-2003-0 AXLE SHAFT BEARING NUT REMOVER & INST.

B-2 1

REAR AXLE (TBR 54-541)

71 9-8522-1164-0 SIDE BEARING INSTALLER

B-3 1

72 9-8522-1272-0 AXLE CASE OIL SEAL INSTALLER

B-4 1

73 5-8840-0015-0 SEPARATOR

B-5 1

BEARING REMOVER INSTALLER

FRONT AXLE (TBR 54-541)

74 9-8522-1141-0 OUTER BEARING OUTER RACE INSTALLER

B-6 1

75 9-8522-1274-0 INNER BEARING OUTER RACE INSTALLER

B-7 1

MANUAL TRANSMISSION (TBR 54-541)

76 5-8840-0353-0 MAIN SHAFT NUT WRENCH

B-8 1

ENGINE (TBR 54-541)

78 5-8840-0086-0 CRANKSHAFT TIMING PULLEY REMOVER

B-10 1

79 5-8840-2035-0 CRANKSHAFT & INJ.PUMP GEAR REMOVER

B-11 1

80 5-8840-0201-0 OIL FILTER WRENCH (EURO 2)

B-12 3

81 5-8840-2000-0 PILOT BEARING REMOVER

B-13 2

CRANKSHAFT PILOT BEARING REMOVER

82 5-8840-2040-0 CYLINDER LINER INSTALLER

B-14 1

83 9-8523-1423-0 VALVE SPRING COMPRESSOR

B-15 2

84 9-8523-1212-0 VALVE GUIDE REPLACER

B-16 1

85 5-8522-0024-0 CRANKSHAFT TIMING PULLEY INSTALLER

B-17 1

CRANKSHAFT PILOT BEARING INSTALLER

86 5-8840-9018-0 PISTON RING REMOVER

B-18 1

AUTOMATIC TRANSMISSION (TBR 54-541)

87 5-8840-0091-0 HOLDING FIXTURE

B-19 1

88 5-8840-0123-0 OIL PUMP OIL SEAL INSTALLER

B-20 1

89 5-8840-0254-0 SPRING COMPRESSOR (SNAP RING)

B-21 1

90 5-8840-0092-0 PUMP ASSEMBLY

B-22 1

91 5-8840-0352-0 MANUAL VALVE SHAFT OIL SEAL INSTALLER

B-23 1

92 5-8840-0350-0 OIL PUMP ALIGNMENT TOOL

B-24 1

93 5-8840-0351-0 O/D CASE GUIDE BOLT

B-25 1

94 5-8840-2168-0

ONE WAY CLUTCH TESTING TOOLS TORQUE

CONVERTER

B-26 1

95 NPN NEUTRAL START SWITCH SETTING GUIDE

B-27 1

96 NPN OIL PRESSURE ADAPTER

B-28 1

97 5-8522-0050-0 OIL SEAL INSTALLER

B-29 1

98 9-9523-1818-0 CAMSHAFT BEARING REMOVER &INSTALLER

B-30 2

99 9-8840-2041-0 CYLINDER LINER REMOVER ANKLE

B-31 2

100 9-8523-1169-0 CYLINDER LINER REMOVER ANKLE

B-32 2

101 5-8840-2047-0 DRIVE PINION OIL SEAL INSTALLER

B-33 1

102 9-8522-1269-0 BEARING HOLDER SEAL INSTALLER

B-34 1

103 - WATER SEPARATOR WRENCH

B-35 1

104 9-8521-2504-0 TIMING PULLEY HOUSING OIL SEAL INST.

B-36 1

106 9-8521-0074-0 CRANKSHAFT TIMING GEAR REMOVER

B-38 1

107 9-8522-1606-0 GRIP

B-39 1

108 9-8522-1148-0 GRIP

B-40 1

109 5-8840-2019-0 TIE ROD ARM AND KNUCKLE INST.

B-41 1

110 9-8522-1607-0

DRIVE PINION AND REAR HUB OIL SEAL

INSTALLER

B-42 1

111 9-8522-1609-0

REAR HUB INNER BEARING OUTER RACE

INSTALLER

B-43 1

112 9-8522-1613-0

FINAL PINION LINER BEARING OUTER RACE

INSTALLER

B-44 1

113 9-8522-0002-0 VALUE GUIGE REPLACER

B-45 1

114 9-8522-0035-0 VALUE GUIGE REPLACER

B-46 1

115 5-8840-2042-0 BEARING REMOVER ASM.

B-47 1

116 9-8522-1615-0 MAINSHAFT REAR BEARING INSTALLER

B-48 2

117 BETA UNIVERSAL PULER / BEARING REMOVER

B-49 1

118 9-8511-1106-0 AXLE SHAFT BEARING NUT WRENCH

B-50 1

119 5-8840-0266-0 ANGLE GAUGE

B-51 1

120 9-8522-1603-0 DUMMY PINION SHAFT

B-52 1

121 9-8521-2110-0 DRIVE PINION HOLDING WRENCH

B-53 1

122 9-8524-1607-0

DRIVE PINION AND REAR HUB OIL SEAL

INSTALLER

B-54 1

123 105101 SPRING SKILL

B-55 4

124 105102 OBENG MAGNET

B-56 4

125 105103 OIL FILTER WRENCH (52)

B-57 3

126 105104 SHOCK 36 BESAR

B-58 1

127 105105 SHOCK 38 BESAR

B-59 1

128 105106 SHOCK 41 BESAR

B-60 1

129 105107 SHOCK 46 BESAR

B-61 1

130 105108 SHOCK 50 BESAR

B-62 1

131 105109 SHOCK 54 BESAR

B-63 1

132 105110 SHOCK 55 BESAR

B-64 1

133 105111 SHOCK 60 BESAR

B-65 1

134 105112 SHOCK 63 BESAR

B-66 1

135 105113 SHOCK 21 KECIL

B-67 1

136 105114 SHOCK 23 KECIL

B-68 2

137 105115 SHOCK 23 BESAR

B-69 1

138 105116 SHOCK 24 BESAR

B-70 1

139 105117 SHOCK 17 PANJANG

B-71 1

140 105118 SHOCK 19 PANJANG

B-72 1

141 105119 SHOCK 21 PANJANG

B-73 1

142 105120 SHOCK 30 KECIL

B-74 1

143 105121 SHOCK 32 KECIL

B-75 2

144 105122 TORSI KECIL

B-76 1

145 105123 TORSI SEDANG

B-77 2

146 105124 SLIDING HAMER KECIL

B-78 1

147 105125 KUNCI PIPA KECIL

B-79 1

148 105126 KUNCI PIPA SEDANG

B-80 1

149 105127 KUNCI RING 30-32

B-81 2

150 105128 KUNCI PAS RING 32

B-82 1

151 105129 KUNCI PAS RING 30

B-83 2

152 5-8840-0161-0 CRANKSHAFT TIMING PULLEY FIXING WRENCH

B-84 1

153 1-8522-1025-0 RING PISTON EXPANDER

B-85 2

154 105139 AIR GUN

B-86 5

155 1105-910 RADIATOR CUP TESTER

B-87 2

156 5-8840-2225-0 OIL SEAL TOOL KIT

B-88 4

157 5-8840-2359-0 CRANKSHAFT OIL SEAL INSTALLER

B-89 1

158 5-8840-2357-0 CRANKSHAFT OIL SEAL INSTALLER

B-90 2

159 1-8522-0053-0 CRANKSHAFT OIL SEAL INSTALLER

B-91 1

160 8-9425-0889-0 CYLINDER LINER INSTALLER

B-92 2

161 9-8522-2554-0 CYLINDER LINER INSTALLER

B-93 2

162 SLIDING HAMER BESAR

B-94 1

163 105140 VERNIER CALIPER

C1-1 2

164 105141 MICROMETER

C1-2 6

165 105142 MICROMETER HEAD

C1-3 2

166 105143 DIAL INDICATOR STAND

C1-4 3

167 105144 DIAL INDICATOR

C1-5 4

168 105145 TERMOMETER

C1-6 1

169 105146 WATER PAS

C1-7 1

170 105147 HAIR DRYER

C1-8 1

171 105148 GLUE GUN

C1-9 1

172 105149 SCREW PLAT SET

C1-10 1

173 105150 CYLINDER BORE GAUGE

C1-11 1

174 105151 AVO METER

C1-12 2

175 105152 STEMPING ANGKA & HURUF

C1-13 1

176 105153 SIKAT KAWAT

C2-1 5

178 105155 GERINDA TANGAN ANGIN

C2-3 1

179 105156 BOR TRANGAN ANGIN

C2-4 1

180 105157 MATA BOR (1 SET)

C2-5 1

181 105158 PAHAT

C2-6 4

182 105159 KIKIR

C2-7 10

183 105160 OBENG + PANJANG

C3-1 1

184 105161 KUNCI “L” BINTANG (1 SET)

C3-2 1

185 105161 SOLDER

C3-3 2

186 105162 HYDROMETER

C3-4 1

187 105163 CENTER CLUTCH

C3-5 3

188 105164 PEMOTONG KABEL

C3-6 1

189 105165 GUNTING SENG

C3-6 1

190 105166 KUNCI INGGRIS

C3-7 1

191 105167 ADAPTOR SHOCK

C3-7 3

192 105168 IMPACT

C4-1 1

193 105168 IMPACT

C4-2 1

194 105168 IMPACT

C4-3 1

195 105168 IMPACT

C4-4 1

196 105168 IMPACT

C4-5 3

197 105169 IMPACT TIMING GEAR

C4-6 1

198 105170 BOR TANGAN LISTRIK

C4-7 1

199 105171 COMPRESSION TESTER

C5-1 6

200 105172 GERINDA TANGAN LISTRIK

C5-2 1

201 105173 KABEL JUMPER

C5-3 1

202 - SARUNG TANGAN (APD)

C5-4 2

Lampiran 3

Tabel. data survei kuisioner kepuasan mekanik terhadap perubahan yang terjadi.

0 2 4 6 8 10 12 14 Tidak puas Kurang puas Puas Sangat puas Jumlah Jumlah

Grafik 5.1 Kepuasan mekanik terhadap perubahan yang terjadi

Penilaian

Jumlah

%

Tidak puas

0

0 %

Kurang puas

0

0 %

Puas 13

100

%

Jumlah 4 6 8 10 12 14 Jumlah 0 2 Tidak puas Kurang puas Puas Sangat puas

4 Fahrul 4 4 1 3 5 5 Handi 5 3 3 1 4 6 Hery 4 3 3 1 5 7 Mujilan 4 3 3 1 5 8 Montes 4 4 1 4 5 9 Nanang 4 3 1 1 5 10 Patikwan 4 4 1 2 5 11 Ridwan 4 3 2 2 5 12 Supri 4 4 1 3 5 13 Sandy 4 3 4 1 5 jumlah 54 43 26 24 63