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Australia • Brazil • Canada • Mexico • Singapore • Spain • United Kingdom • United States

Introduction to Psychology

G AT E WAY S T O M I N D A N D B E H AV I O R TWELFTH EDITION

Dennis Coon John O. Mitterer

Brock University

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ALL RIGHTS RESERVED. No part of this work covered by the copyright herein may be reproduced, transmitted, stored, or used in any form or by any means, graphic, electronic, or mechanical, including but not limited to photocopying, recording, scanning, digitizing, taping, Web distribution, information networks, or information storage and retrieval systems, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without the prior written permission of the publisher.

Library of Congress Control Number: 2008938253

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and Behavior, Twelfth Edition Dennis Coon / John O. Mitterer Senior Publisher: Linda Schreiber Senior Editors: Jane Potter, Jaime Perkins Managing Development Editor: Jeremy Judson Assistant Editors: Trina Tom, Ileana Shevlin Editorial Assistant: Nicolas Albert Associate Media Editor: Rachel Guzman Executive Marketing Manager: Kim Russell Marketing Manager: Tierra Morgan Executive Marketing Communications Manager: Talia Wise

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about the authors

iii After earning a doctorate in psychology from the University of Arizona, Dennis Coon taught for 22 years at Santa Barbara City College, California. Throughout his career, Dr. Coon has especially enjoyed the challenge of teaching introductory psychology. He and his wife, Sevren, have returned to Tucson, where he continues to teach, write, edit, and consult.

Dr. Coon is the author of Introduction to Psychology and Psychology: A Journey, as well as Psychology: Modules for Active Learning. Together, these texts have been used by more than 2 million students. Dr. Coon frequently serves as a reviewer and consultant to publishers, and he edited the best-selling trade book Choices. He also helped design modules for PsychNow!, Wadsworth’s interactive CD-ROM.

In his leisure hours, Dr. Coon enjoys hiking, photography, painting, woodworking, and music. He also designs, builds, and plays classical and steel string acoustic guitars. He has pub- lished articles on guitar design and occasionally offers lectures on this topic, in addition to his more frequent presentations on psychology.

John O. Mitterer was awarded his Ph.D. in cognitive psychology from McMaster University.

Currently, Dr. Mitterer teaches at Brock University, where he has taught more than 20,000 intro- ductory psychology students. He is the recipient of the 2003 Brock University Distinguished Teaching Award, a 2003 Ontario Confederation of University Faculty Associations (OCUFA) Teaching Award, a 2004 National 3M Teaching Fellowship, and the 2005 Canadian Psychological Association Award for Distinguished Contributions to Education and Training in Psychology.

Dr. Mitterer’s primary research focus is on basic cognitive processes in learning and teaching.

He consulted for a variety of companies, such as Bell Northern Research, Unisys Corporation, IBM Canada, and computer-game developer Silicon Knights. His professional focus, however, is on applying cognitive principles to the improvement of undergraduate education. In support of his introductory psychology course, he has been involved in the production of textbooks and ancillary materials such as CD-ROMs and websites for both students and instructors. Dr.

Mitterer has published and lectured on undergraduate instruction throughout Canada and the United States.

In his spare time, Dr. Mitterer strives to become a better golfer and to attain his life goal of seeing all the bird species in the world. To this end he recently traveled to Papua New Guinea, Brazil, Australia, and South Africa.

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brief contents

Introduction: The Psychology of Studying

1

1 Introduction to Psychology and Research Methods

11

Psychology in Action: Psychology in the Media — Separating Fact from Fiction 43

2 Brain and Behavior

47

Psychology in Action: Handedness — Are You Dexterous or Sinister? 73

3 Human Development

78

Psychology in Action: Effective Parenting — Raising Healthy Children 112

4 Sensation and Reality

118

Psychology in Action: Controlling Pain — This Won’t Hurt a Bit 145

5 Perceiving the World

149

Psychology in Action: Perception and Objectivity — Believing Is Seeing 176

6 States of Consciousness

181

Psychology in Action: Exploring and Using Dreams 212

7 Conditioning and Learning

218

Psychology in Action: Behavioral Self-Management — A Rewarding Project 247

8 Memory

251

Psychology in Action: Mnemonics — Memory Magic 279

9 Cognition, Language, Creativity, and Intelligence

283

Psychology in Action: Culture, Race, IQ, and You 314

10 Motivation and Emotion

319

Psychology in Action: Emotional Intelligence — The Fine Art of Self-Control 353

v

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11 Gender and Sexuality

357

Psychology in Action: When Pleasure Fades — Sexual Problems 381

12 Personality

388

Psychology in Action: Barriers and Bridges — Understanding Shyness 420

13 Health, Stress, and Coping

425

Psychology in Action: Stress Management 453

14 Psychological Disorders

459

Psychology in Action: Suicide — Lives on the Brink 490

15 Therapies

495

Psychology in Action: Self-Management and Finding Professional Help 522

16 Social Thinking and Social Influence

529

Psychology in Action: Assertiveness Training — Standing Up for Your Rights 551

17 Prosocial and Antisocial Behavior

556

Psychology in Action: Multiculturalism — Living with Diversity 579

18 Applied Psychology

584

Psychology in Action: Human Factors Psychology — Who’s the Boss Here? 607

Appendix: Behavioral Statistics 612

Glossary G-1

References R-1

Name Index N-1

Subject Index S-1

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contents

Introduction: The Psychology of Studying

1

The SQ4R Method — How to Tame a Textbook 2 How to Use Introduction to Psychology: Gateways to Mind and Behavior 3

Effective Note-Taking — Good Students, Take Note! 3

Using and Reviewing Your Notes 4

Study Strategies — Making a Habit of Success 4 Self-Regulated Learning — Academic All-Stars 5 Procrastination — Avoiding the Last-Minute Blues 6

Time Management 6 Goal Setting 6

Make Learning an Adventure 7

Taking Tests — Are You “Test Wise”? 7 General Test-Taking Skills 7

Using Digital Media — Netting New Knowledge 8 Digital Gateways 8

The Book Companion Website 8 CengageNOW 9

Wadsworth’s Psychology Resource Center 9 Psychology Websites 9

A Final Word 10 WEB RESOURCES 10 INTERACTIVE LEARNING 10

1 Introduction to Psychology and Research Methods

11

Preview: Wondering About Human Behavior 12

Psychology — The ABCs of Behavior 12 Seeking Empirical Evidence 12

Psychological Research 14 Research Specialties 14 Psychology’s Goals 15

Critical Thinking — Take It With a Grain of Salt 16 Thinking About Behavior 16

Pseudopsychologies — Palms, Planets, and Personality 17

Problems in the Stars 18

Scientific Research — How to Think Like a Psychologist 19

The Scientific Method 19

A Brief History of Psychology — Psychology’s Family Album 22

Structuralism 22 Functionalism 22 Behaviorism 23 Gestalt Psychology 24 Psychoanalytic Psychology 24 Humanistic Psychology 25

The Role of Women in Psychology’s Early Days 26 Psychology Today — Three Complementary Perspectives on Behavior 26

The Biological Perspective 27 The Psychological Perspective 27 The Sociocultural Perspective 28

Psychologists — Guaranteed Not to Shrink 29 Other Mental Health Professionals 31

The Profession of Psychology 31 Specialties in Psychology 32

The Psychology Experiment — Where Cause Meets Effect 32

Variables and Groups 33 Evaluating Results 34

Double Blind — On Placebos and Self-Fulfilling Prophecies 35

Research Participant Bias 35 Researcher Bias 36

Nonexperimental Research Methods — Different Strokes 37

Naturalistic Observation 37 Correlational Studies 38

The Clinical Method — One Case At A Time 40 Survey Method — Here, Have a Sample 40 PSYCHOLOGY IN ACTION:

Psychology in the Media — Separating Fact from Fiction 43

CHAPTER IN REVIEW 45 WEB RESOURCES 46 INTERACTIVE LEARNING 46 FEATURE BOXES (HIGHLIGHTS)

• CRITICAL THINKING: Testing Common-Sense Beliefs 13

• DISCOVERING PSYCHOLOGY: Is a Career in Psychology Right for You? 31

• CRITICAL THINKING: That’s Interesting, but Is It Ethical? 34

• HUMAN DIVERSITY: Is There a Gender Bias in Psychological Research? 42

vii

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2 Brain and Behavior

47

Preview: Finding Music in Walnut Grapefruit Tofu 48

Neurons — Building a “Biocomputer” 48 Parts of a Neuron 48

The Nerve Impulse 48

Synapses and Neurotransmitters 51 Neural Networks 52

The Nervous System — Wired for Action 53 Research Methods — Charting the Brain’s Inner Realms 56

Mapping Brain Structure 56 Exploring Brain Function 57

The Cerebral Cortex — My, What a Big Brain You Have! 59

Cerebral Hemispheres 60 Hemispheric Specialization 60 Lobes of the Cerebral Cortex 63

The Subcortex — At the Core of the (Brain) Matter 67

The Hindbrain 67 The Forebrain 68 The Magnificent Brain 70

The Endocrine System — My Hormones Made Me Do It 70

PSYCHOLOGY IN ACTION:

Handedness — Are You Dexterous or Sinister? 73 CHAPTER IN REVIEW 76

WEB RESOURCES 77 INTERACTIVE LEARNING 77 FEATURE BOXES (HIGHLIGHTS)

• CRITICAL THINKING: You Can Change Your Mind, but Can You Change Your Brain? 53

• CRITICAL THINKING: Repairing Your Brain 56

• THE CLINICAL FILE: A Stroke of Bad Luck 61

• CRITICAL THINKING: Mirror, Mirror in the Brain 65

• HUMAN DIVERSITY: His and Hers Brains? 66

3 Human Development

78

Preview: It’s A Girl! 79

Nature and Nurture — It Takes Two to Tango 79 Heredity 79

Environment 81 Reaction Range 84

The Newborn — More Than Meets the Eye 85 Perceptual and Cognitive Development 85

Motor Development 87 Emotional Development 87

Social Development — Baby, I’m Stuck on You 89 Attachment 89

Day Care 90

Attachment and Affectional Needs 91

Parental Influences — Life with Mom and Dad 91 Parenting Styles 91

Maternal and Paternal Influences 92

Ethnic Differences: Four Flavors of Parenting 93

Language Development — Fast-Talking Babies 94 Language and the Terrible Twos 94

The Roots of Language 95

Cognitive Development — Think Like a Child 97 Piaget’s Theory of Cognitive Development 97

Piaget Today 99

Vygotsky’s Sociocultural Theory 101

Adolescence and Young Adulthood — The Best of Times, the Worst of Times 102

Puberty 102

The Search for Identity 103 The Transition to Adulthood 104

Moral Development — Growing a Conscience 104 Levels of Moral Development 105

The Story of a Lifetime — Rocky Road or Garden Path? 106

Erikson’s Psychosocial Theory 106

Later Adulthood: Will You Still Need Me When I’m 64? 108

A Midlife Crisis? 108 Old Age 109

Death and Dying — The Final Challenge 110 Reactions to Impending Death 111

PSYCHOLOGY IN ACTION:

Effective Parenting — Raising Healthy Children 112 CHAPTER IN REVIEW 115

WEB RESOURCES 117 INTERACTIVE LEARNING 117 FEATURE BOXES (HIGHLIGHTS)

• DISCOVERING PSYCHOLOGY: What’s Your Attachment Style? 91

• HUMAN DIVERSITY: Ethnic Diversity and Identity 103

• CRITICAL THINKING: The Twixters 104

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4 Sensation and Reality

118

Preview: Can’t You Hear the Bats? 119 Psychophysics — The Limits of Sensibility 119

Transduction 119 Absolute Thresholds 119 Difference Thresholds 120 Sensory Analysis and Coding 121 Vision — Catching Some Rays 123

Structure of the Eye 124 Rods and Cones 125

Color Vision — There’s More to It Than Meets the Eye 127

Color Theories 128

Color Blindness and Color Weakness 129 Dark Adaptation — Let There Be Light! 131 Hearing — Good Vibrations 132

How We Hear Sounds 133

Smell and Taste — The Nose Knows When the Tongue Can’t Tell 135

The Sense of Smell 136 Taste and Flavors 137

The Somesthetic Senses — Flying by the Seat of Your Pants 138

The Skin Senses 139 The Vestibular System 140

Adaptation, Attention, and Gating — Tuning In and Tuning Out 142

Sensory Adaptation 142 Selective Attention 142 Sensory Gating 143 PSYCHOLOGY IN ACTION:

Controlling Pain — This Won’t Hurt a Bit 145 CHAPTER IN REVIEW 147

WEB RESOURCES 148 INTERACTIVE LEARNING 148 FEATURE BOXES (HIGHLIGHTS)

• CRITICAL THINKING: Subliminal Seduction or Subliminal Myth? 121

• BRAINWAVES: Blindsight: The “What” and the “Where”

of Vision 127

• DISCOVERING PSYCHOLOGY: Are You Color- Blind? 130

• DISCOVERING PSYCHOLOGY: Going Biosonar 132

• BRAINWAVES: The Matrix: Do Phantoms Live Here? 145

5 Perceiving the World

149

Preview: Murder! 150

Perception: That Extra Step 150 Bottom-Up and Top-Down Processing 151

Perception and Attention — May I Have Your . . . Attention! 151

Inattentional Blindness 153 Habituation 153

Motives, Emotions, and Perception 153 Perceptual Organization — Getting It All Together 154

Gestalt Principles 154

Perceptual Constancies — Taming an Unruly World 157

Depth Perception — What If the World Were Flat? 159

Binocular Depth Cues 160 Monocular Depth Cues 162

Perceptual Learning — What If the World Were Upside Down? 165

Perceptual Habits 166 The Context of Perception 168 Illusions 168

Perceptual Expectancies — On Your Mark, Get Set 171

Extrasensory Perception — Do You Believe in Magic? 172

An Appraisal of ESP 173 Stage ESP 174

PSYCHOLOGY IN ACTION:

Perception and Objectivity — Believing Is Seeing 176 CHAPTER IN REVIEW 178

WEB RESOURCES 179 INTERACTIVE LEARNING 180 FEATURE BOXES (HIGHLIGHTS)

• THE CLINICAL FILE: Pay Attention! 152

• CRITICAL THINKING: The “Boiled Frog Syndrome” 154

• CRITICAL THINKING: A Bird’s-Eye View 158

• HUMAN DIVERSITY: Do They See What We See? 167

• THE CLINICAL FILE: Staying in Touch with Reality 169

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6 States of Consciousness

181

Preview: A Visit to Several States (of Consciousness) 182

States of Consciousness — The Many Faces of Awareness 182

Altered States of Consciousness 182 Sleep — A Nice Place to Visit 182

The Need for Sleep 183 Sleep Patterns 184

Stages of Sleep — The Nightly Roller-Coaster 185 Sleep Stages 186

The Dual Process Hypothesis of Sleep 186

Sleep Disturbances — Showing Nightly: Sleep Wars! 189

Insomnia 189

Sleepwalking, Sleeptalking, and Sleepsex 190 Nightmares and Night Terrors 190

Sleep Apnea 191 Narcolepsy 192

Dreams — A Separate Reality? 192 REM Sleep Revisited 192

Dream Theories 192 Dream Worlds 193

Hypnosis — Look into My Eyes 194 Theories of Hypnosis 194

The Reality of Hypnosis 195 Stage Hypnosis 196

Meditation and Sensory Deprivation — Chilling, the Healthy Way 197

Meditation 197 Sensory Deprivation 198

Positive Psychology: Mindfulness and Well-Being 199 Drug-Altered Consciousness — the High and Low of It 199

Drug Dependence 200 Patterns of Abuse 200

Uppers — Amphetamines, Cocaine, MDMA, Caffeine, Nicotine 201

Cocaine 203

MDMA (“Ecstasy”) 204 Caffeine 204 Nicotine 205

Downers — Sedatives, Tranquilizers, and Alcohol 206

Barbiturates 206 GHB 206 Tranquilizers 207 Alcohol 207

Hallucinogens — Tripping the Light Fantastic 210 LSD and PCP 210

Marijuana 210

PSYCHOLOGY IN ACTION:

Exploring and Using Dreams 212 CHAPTER IN REVIEW 215 WEB RESOURCES 216 INTERACTIVE LEARNING 217 FEATURE BOXES (HIGHLIGHTS)

• CRITICAL THINKING: What Is It Like To Be a Bat? 183

• HUMAN DIVERSITY: Consciousness and Culture 184

• CRITICAL THINKING: They Came from Outer Space? 188

• DISCOVERING PSYCHOLOGY: Swinging Suggestions 195

• BRAINWAVES: How Psychoactive Drugs Affect the Brain 201

7 Conditioning and Learning

218

Preview: Rats! 219

What Is Learning — Does Practice Make Perfect? 219

Types of Learning 219

Classical Conditioning — Does the Name Pavlov Ring a Bell? 220

Pavlov’s Experiment 220

Principles of Classical Conditioning — Here’s Johnny 222

Acquisition 222 Expectancies 222

Extinction and Spontaneous Recovery 223 Generalization 223

Discrimination 224

Classical Conditioning in Humans — An Emotional Topic 224

Conditioned Emotional Responses 224 Vicarious, or Secondhand, Conditioning 225

Operant Conditioning — Can Pigeons Play Ping- Pong? 226

Positive Reinforcement 226 Acquiring an Operant Response 226 The Timing of Reinforcement 227 Shaping 228

Operant Extinction 228 Negative Reinforcement 229 Punishment 229

Operant Reinforcers — What’s Your Pleasure? 230 Primary Reinforcers 230

Secondary Reinforcers 230 Feedback 232

Learning Aids 232

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Partial Reinforcement — Las Vegas, a Human Skinner Box? 234

Schedules of Partial Reinforcement 235

Stimulus Control — Red Light, Green Light 236 Punishment — Putting the Brakes on

Behavior 238

Variables Affecting Punishment 238 The Downside of Punishment 239 Using Punishment Wisely 240

Cognitive Learning — Beyond Conditioning 241 Cognitive Maps 242

Latent Learning 242

Modeling — Do as I Do, Not as I Say 243 Observational Learning 243

Modeling and the Media 244 PSYCHOLOGY IN ACTION:

Behavioral Self-Management — A Rewarding Project 247 CHAPTER IN REVIEW 249

WEB RESOURCES 250 INTERACTIVE LEARNING 250 FEATURE BOXES (HIGHLIGHTS)

• THE CLINICAL FILE: Coping with Chemo 221

• BRAINWAVES: Tickling Your Own Fancy 230

• DISCOVERING PSYCHOLOGY: Learning and Conservation 233

• CRITICAL THINKING: Are Animals Stuck in Time? 236

• CRITICAL THINKING: You Mean Video Games Might Be Bad for Me? 245

8 Memory

251

Preview: “What the Hell’s Going on Here?” 252 Stages of Memory — Do You Have a Mind Like a Steel Trap? Or a Sieve? 252

Sensory Memory 252 Short-Term Memory 253 Long-Term Memory 253

Short-Term Memory — Do You Know the Magic Number? 255

Chunking 255

Rehearsing Information 255

Long-Term Memory — Where the Past Lives 256 Constructing Memories 256

Organizing Memories 259 Skill Memory and Fact Memory 260

Measuring Memory — The Answer Is on the Tip of My Tongue 261

Recalling Information 262 Recognizing Information 262 Relearning Information 263 Implicit and Explicit Memories 263

Forgetting in LTM — Why We, uh, Let’s See; Why We, uh . . . Forget! 264

When Encoding Fails 265 When Memory Storage Fails 266 When Retrieval Fails 266

Memory and the Brain — Some “Shocking”

Findings 270 Consolidation 270

Long-Term Memory and the Brain 272

Exceptional Memory — Wizards of Recall 273 Eidetic Imagery 273

A Case of Photographic Memory 274 Memory Champions 275

Improving Memory — Keys to the Memory Bank 275

Encoding Strategies 276 Retrieval Strategies 277 A Look Ahead 278 PSYCHOLOGY IN ACTION:

Mnemonics — Memory Magic 279 CHAPTER IN REVIEW 281 WEB RESOURCES 282 INTERACTIVE LEARNING 282 FEATURE BOXES (HIGHLIGHTS)

• HUMAN DIVERSITY: Cows, Memories, and Culture 254

• CRITICAL THINKING: Do You Like Jam with Your Memory? 257

• CRITICAL THINKING: Telling Wrong from Right in Forensic Memory 258

• DISCOVERING PSYCHOLOGY: Card Magic! 265

• THE CLINICAL FILE: The Recovered Memory/False Memory Debate 269

• BRAINWAVES: The Long-Term Potential of a Memory Pill 273

9 Cognition, Language, Creativity, and Intelligence

283

Preview: Homo Sapiens 284

What Is Thinking? — Brains over Brawn 284 Some Basic Units of Thought 284

Mental Imagery — Does a Frog Have Lips? 284 The Nature of Mental Images 285

Concepts — I’m Positive, It’s a Whatchamacallit 286

Forming Concepts 286 Types of Concepts 287

Language — Don’t Leave Home without It 288 The Structure of Language 290

The Animal Language Debate 291

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Problem Solving — Getting an Answer in Sight 293

Mechanical Solutions 293 Solutions by Understanding 293 Heuristics 293

Insightful Solutions 294

Common Barriers to Problem Solving 297 Creative Thinking — Down Roads Less Traveled 297

Tests of Creativity 298 Stages of Creative Thought 299

Positive Psychology: The Creative Personality 300 Living More Creatively 301

Intuitive Thought — Mental Shortcut? Or Dangerous Detour? 301

Intuition 301 Framing 303 Wisdom 303

Human Intelligence — The IQ and You 304 Defining Intelligence 304

Intelligence Tests 305 Intelligence Quotients 305 The Wechsler Tests 307 Group Tests 307

Variations in Intelligence — Curved Like a Bell 308

The Mentally Gifted 308 Intellectual Disability 309

Questioning Intelligence — How Intelligent Are Intelligence Tests? 310

Multiple Intelligences 310

Artificial Intelligence: I Compute, Therefore I Am 311 Heredity, Environment, and Intelligence 312 PSYCHOLOGY IN ACTION:

Culture, Race, IQ, and You 314 CHAPTER IN REVIEW 317 WEB RESOURCES 318 INTERACTIVE LEARNING 318 FEATURE BOXES (HIGHLIGHTS)

• HUMAN DIVERSITY: Bilingualism — Si o No, Oui ou Non, Yes or No? 289

• HUMAN DIVERSITY: How to Weigh an Elephant 296

• CRITICAL THINKING: Have You Ever Thin Sliced Your Teacher? 302

• HUMAN DIVERSITY: Intelligence — How Would a Fool Do It? 304

• THE CLINICAL FILE: Meet the Rain Man 309

• CRITICAL THINKING: You Mean Video Games Might Be Good for Me? 313

10 Motivation and Emotion

319

Preview: Moved by the Music of Life 320 Motivation — Forces That Push and Pull 320

A Model of Motivation 320

Biological Motives and Homeostasis 321 Circadian Rhythms 322

Hunger — Pardon Me, My Hypothalamus Is Growling 324

Internal Factors in Hunger 324 Brain Mechanisms 324

External Factors in Hunger and Obesity 326 Dieting 328

Eating Disorders 328

Culture, Ethnicity, and Dieting 331

Biological Motives Revisited — Thirst, Sex, and Pain 331

Thirst 331 Pain 331 The Sex Drive 332

Stimulus Drives — Skydiving, Horror Movies, and the Fun Zone 333

Arousal Theory 333 Levels of Arousal 334 Coping with Test Anxiety 335

Learned Motives — The Pursuit of Excellence 336 Opponent-Process Theory 336

Social Motives 336

The Need for Achievement 336 The Key to Success? 337

Motives in Perspective — A View from the Pyramid 338

Intrinsic and Extrinsic Motivation 339 Turning Play into Work 339

Inside an Emotion — How Do You Feel? 341 Primary Emotions 341

Emotion and the Brain 342

Physiology and Emotion — Arousal, Sudden Death, and Lying 343

Fight or Flight 343 Lie Detectors 344

Expressing Emotions — Making Faces and Talking Bodies 346

Facial Expressions 346

Theories of Emotion — Several Ways to Fear a Bear 348

The James-Lange Theory 348 The Cannon-Bard Theory 349

Schachter’s Cognitive Theory of Emotion 349 Emotional Appraisal 350

The Facial Feedback Hypothesis 350 A Contemporary Model of Emotion 352

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PSYCHOLOGY IN ACTION:

Emotional Intelligence — The Fine Art of Self-Control 353 CHAPTER IN REVIEW 355

WEB RESOURCES 356 INTERACTIVE LEARNING 356 FEATURE BOXES (HIGHLIGHTS)

• BRAINWAVES: Your Brain’s “Fat Point” 326

• DISCOVERING PSYCHOLOGY: What’s Your BMI?

(We’ve Got Your Number) 327

• DISCOVERING PSYCHOLOGY: Behavioral Dieting 329

• HUMAN DIVERSITY: Xtreme! 334

• CRITICAL THINKING: To Catch a Terrorist 345

• CRITICAL THINKING: Crow’s-Feet and Smiles Sweet 347

• THE CLINICAL FILE: Suppressing Emotion — Don’t Turn Off the Music 351

11 Gender and Sexuality

357

Preview: Pink and Blue 358

Sexual Development — Circle One: XX or XY? 358 Dimensions of Sex 358

Sexual Orientation — Who Do You Love? 361 Homosexuality 361

Gender Development — Circle One: Masculine or Feminine 363

Gender Identity 364 Gender Roles 364

Gender Role Socialization 366

Androgyny — Are You Masculine, Feminine, or Androgynous? 367

Psychological Androgyny 367

Sexual Behavior — Mapping the Erogenous Zones 369

Sexual Arousal 369

Human Sexual Response — Sexual Interactions 371

Comparing Male and Female Responses 372

Atypical Sexual Behavior — Trench Coats, Whips, Leathers, and Lace 373

Paraphilias 373

Attitudes and Sexual Behavior — The Changing Sexual Landscape 374

Is the Revolution Over? 375 The Crime of Rape 377

STDs and Safer Sex — Choice, Risk, and Responsibility 378

HIV/AIDS 379

Behavioral Risk Factors 379 Risk and Responsibility 380 PSYCHOLOGY IN ACTION:

When Pleasure Fades — Sexual Problems 381 CHAPTER IN REVIEW 386

WEB RESOURCES 387 INTERACTIVE LEARNING 387 FEATURE BOXES (HIGHLIGHTS)

• THE CLINICAL FILE: Bruce or Brenda — Can Sex Be Assigned? 360

• BRAINWAVES: Genes, the Brain, and Sexual Orientation 362

• HUMAN DIVERSITY: High Test 365

• CRITICAL THINKING: Are We Oversexualizing Young Girls? 376

• CRITICAL THINKING: Gender Role Stereotyping and Rape 377

12 Personality

388

Preview: The Hidden Essence 389

The Psychology of Personality — Do You Have Personality? 389

Traits 390

Do We Inherit Personality? 390 Types 391

Self-Concept 392 Personality Theories 393

The Trait Approach — Describe Yourself in 18,000 Words or Less 394

Predicting Behavior 394 Describing People 394 Classifying Traits 394 The Big Five 396

Traits, Consistency, and Situations 397

Psychoanalytic Theory — Id Came to Me in a Dream 398

The Structure of Personality 398 The Dynamics of Personality 399 Personality Development 400 The Neo-Freudians 402

Learning Theories of Personality — Habit I Seen You Before? 404

How Situations Affect Behavior 405 Personality  Behavior 405 Social Learning Theory 406

Behavioristic View of Development 407

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Humanistic Theory — Peak Experiences and Personal Growth 408

Maslow and Self-Actualization 409

Positive Psychology: Positive Personality Traits 410 Carl Rogers’ Self Theory 410

Humanistic View of Development 412 Personality Theories — Overview and Comparison 413

Personality Assessment — Psychological Yardsticks 414

The Interview 414

Direct Observation and Rating Scales 415 Personality Questionnaires 416

Projective Tests of Personality — Inkblots and Hidden Plots 418

Sudden Murderers — A Research Example 419 PSYCHOLOGY IN ACTION:

Barriers and Bridges — Understanding Shyness 420 CHAPTER IN REVIEW 422

WEB RESOURCES 423 INTERACTIVE LEARNING 424 FEATURE BOXES (HIGHLIGHTS)

• CRITICAL THINKING: The Amazing Twins 391

• HUMAN DIVERSITY: Self-Esteem and Culture — Hotshot or Team Player? 393

• DISCOVERING PSYCHOLOGY: What’s Your Musical Personality? 395

• THE CLINICAL FILE: Perfectly Miserable 397

• THE CLINICAL FILE: Telling Stories About Ourselves 412

13 Health, Stress, and Coping

425

Preview: Jennifer’s Amazing Race 426 Health Psychology — Here’s to Your Good Health 426

Behavioral Risk Factors 426 Health-Promoting Behaviors 427 Early Prevention 429

Community Health 430

Positive Psychology: Wellness 430 Stress — Thrill or Threat? 430

General Adaptation Syndrome 431 Stress, Illness, and Your Immune System 431 When Is Stress a Strain? 432

Appraising Stressors 433 Coping with Threat 434

Frustration — Blind Alleys and Lead Balloons 435 Reactions to Frustration 436

Coping with Frustration 437

Conflict — Yes, No, Yes, No, Yes, No, Well, Maybe 438

Managing Conflicts 439

Psychological Defense — Mental Karate? 440 Learned Helplessness — Is There Hope? 442

Depression 443

Depression: Why Students Get the Blues 444 Coping with Depression 445

Stress and Health — Unmasking a Hidden Killer 445

Life Events and Stress 446 Psychosomatic Disorders 447 Biofeedback 448

The Cardiac Personality 450 Hardy Personality 451

Positive Psychology: Hardiness, Optimism, and Happiness 452

The Value of Social Support 452 PSYCHOLOGY IN ACTION:

Stress Management 453 CHAPTER IN REVIEW 457 WEB RESOURCES 458 INTERACTIVE LEARNING 458 FEATURE BOXES (HIGHLIGHTS)

• DISCOVERING PSYCHOLOGY: Unhealthy Birds of a Feather 429

• THE CLINICAL FILE: Burnout — The High Cost of Caring 433

• THE CLINICAL FILE: Coping with Traumatic Stress 435

• HUMAN DIVERSITY: Acculturative Stress — Stranger in a Strange Land 448

• CRITICAL THINKING: It’s All in Your Mind 449

• DISCOVERING PSYCHOLOGY: Feeling Stressed?

You’ve Got a Friend 452

14 Psychological Disorders

459

Preview: Beware the Helicopters 460 Normality — What’s Normal? 460

Core Features of Disordered Behavior 462 Insanity 462

Classifying Mental Disorders — Problems by the Book 463

An Overview of Psychological Disorders 464 General Risk Factors 466

Psychotic Disorders — The Dark Side of the Moon 467

The Nature of Psychosis 468

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Delusional Disorders — An Enemy Behind Every Tree 470

Paranoid Psychosis 470

Schizophrenia — Shattered Reality 470 Disorganized Schizophrenia 471

Catatonic Schizophrenia 471 Paranoid Schizophrenia 472 Undifferentiated Schizophrenia 472 The Causes of Schizophrenia 472 Implications 476

Mood Disorders — Peaks and Valleys 476 Major Mood Disorders 477

What Causes Mood Disorders? 478

Anxiety-Based Disorders — When Anxiety Rules 480

Adjustment Disorders 480 Anxiety Disorders 481

Obsessive-Compulsive Disorder 482 Stress Disorders 483

Dissociative Disorders 484 Somatoform Disorders 484

Anxiety and Disorder — Four Pathways to Trouble 486

Psychodynamic Approach 486 Humanistic-Existential Approaches 486 Behavioral Approach 486

Cognitive Approach 487

Personality Disorders — Blueprints for Maladjustment 487

Maladaptive Personality Patterns 487 Antisocial Personality 487

Disorders in Perspective — Psychiatric Labeling 489

Social Stigma 489 A Look Ahead 490 PSYCHOLOGY IN ACTION:

Suicide — Lives on the Brink 490 CHAPTER IN REVIEW 493 WEB RESOURCES 494 INTERACTIVE LEARNING 494 FEATURE BOXES (HIGHLIGHTS)

• DISCOVERING PSYCHOLOGY: Crazy for a Day 461

• HUMAN DIVERSITY: Running Amok with Cultural Maladies 466

• CRITICAL THINKING: Are the Mentally Ill Prone to Violence? 473

• BRAINWAVES: The Schizophrenic Brain 475

• THE CLINICAL FILE: Sick of Being Sick 484

• CRITICAL THINKING: A Disease Called Freedom 489

15 Therapies

495

Preview: The Duck Syndrome 496 Psychotherapy — The Talking Cure 496

Dimensions of Therapy 496

Origins of Therapy — Bored Out of Your Skull 497 Psychoanalysis — Expedition into the

Unconscious 498 Psychoanalysis Today 499

Humanistic Therapies — Restoring Human Potential 500

Client-Centered Therapy 500 Existential Therapy 501 Gestalt Therapy 501

Therapy at a Distance — Psych Jockeys and Cybertherapy 502

Media Psychologists 502 Telephone Therapists 502 Internet Therapy 503

Behavior Therapy — Healing by Learning 503 Aversion Therapy 504

Desensitization 505

Operant Therapies — All the World Is a Skinner Box? 508

Nonreinforcement and Extinction 508 Reinforcement and Token Economies 509 Cognitive Therapy — Think Positive! 510

Cognitive Therapy for Depression 510 Rational-Emotive Behavior Therapy 510

Group Therapy — People Who Need People 512 Psychodrama 512

Family and Couples Therapy 513 Group Awareness Training 513 Psychotherapy — An Overview 514

Core Features of Psychotherapy 514 The Future of Psychotherapy 515 Basic Counseling Skills 516

Medical Therapies — Psychiatric Care 518 Drug Therapies 518

Electrical Stimulation Therapy 519 Psychosurgery 519

Hospitalization 520

Community Mental Health Programs 521 PSYCHOLOGY IN ACTION:

Self-Management and Finding Professional Help 522 CHAPTER IN REVIEW 526

WEB RESOURCES 528 INTERACTIVE LEARNING 528

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FEATURE BOXES (HIGHLIGHTS)

• DISCOVERING PSYCHOLOGY: Feeling a Little Tense?

Relax! 506

• DISCOVERING PSYCHOLOGY: Ten Irrational Beliefs — Which Do You Hold? 511

• THE CLINICAL FILE: Overcoming the Gambler’s Fallacy 512

• CRITICAL THINKING: How Do We Know Therapy Actually Works? 514

• HUMAN DIVERSITY: Therapy and Culture — A Bad Case of “Ifufunyane” 517

16 Social Thinking

and Social Influence

529

Preview: Six Degrees of Separation 530 Humans in a Social Context — People, People, Everywhere 530

Roles 530

Group Structure and Cohesion 531

Social Cognition — Behind the Mask 533 Attribution Theory 533

Actor and Observer 534

Attitudes — Belief  Emotion  Action 535 Forming Attitudes 536

Attitudes and Behavior 536 Attitude Measurement 537

Attitude Change — Why the Seekers Went Public 537

Persuasion 538

Cognitive Dissonance Theory 538

Social Influence — Follow the Leader 540 Social Power 540

Mere Presence — Just Because You Are There 541

Social Facilitation and Loafing 541 Personal Space 541

Spatial Norms 542

Conformity — Don’t Stand Out 542 The Asch Experiment 543

Group Factors in Conformity 544

Compliance — A Foot in the Door 544 Passive Compliance 545

Obedience — Would You Electrocute a Stranger? 547

Milgram’s Obedience Studies 547

Coercion — Brainwashing and Cults 549 Brainwashing 549

Cults 549

PSYCHOLOGY IN ACTION:

Assertiveness Training — Standing Up for Your Rights 551 CHAPTER IN REVIEW 553

WEB RESOURCES 555 INTERACTIVE LEARNING 555 FEATURE BOXES (HIGHLIGHTS)

• CRITICAL THINKING: Touch and Status 532

• THE CLINICAL FILE: Self-Handicapping — Smoke Screen for Failure 534

• CRITICAL THINKING: Groupthink — Agreement at Any Cost 543

• CRITICAL THINKING: How to Drive a Hard Bargain 546

• DISCOVERING PSYCHOLOGY: Quack Like a Duck 548

17 Prosocial and Antisocial Behavior

556

Preview: Love and Hate 557

The Need for Affiliation — Come Together 557 Social Comparison Theory 557

Interpersonal Attraction — Social Magnetism? 558 Physical Proximity 558

Physical Attractiveness 559 Competence 559

Similarity 559 Self-Disclosure 560 Social Exchange Theory 560

Liking and Loving — Dating, Rating, Mating 561 Love and Attachment 562

Evolution and Mate Selection 562

Helping Others — The Good Samaritan 564 Bystander Intervention 564

Who Will Help Whom? 565

Positive Psychology: Everyday Heroes 566 Aggression — The World’s Most Dangerous Animal 566

Instincts 567 Biology 567 Frustration 567 Social Learning 568

The World According to TV 568 Preventing Aggression 570

Prejudice — Attitudes That Injure 571 Becoming Prejudiced 572

The Prejudiced Personality 573

Intergroup Conflict — The Roots of Prejudice 573 Experiments in Prejudice 576

PSYCHOLOGY IN ACTION:

Multiculturalism — Living with Diversity 579

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CHAPTER IN REVIEW 581 WEB RESOURCES 582 INTERACTIVE LEARNING 583 FEATURE BOXES (HIGHLIGHTS)

• CRITICAL THINKING: Pornography and Aggression Against Women — Is There a Link? 569

• DISCOVERING PSYCHOLOGY: I’m Not Prejudiced, Right? 572

• HUMAN DIVERSITY: Choking on Stereotypes 574

• CRITICAL THINKING: Terrorists, Enemies, and Infidels 575

• HUMAN DIVERSITY: Is America Purple? 576

18 Applied Psychology

584

Preview: Insanely Great 585 Industrial/Organizational

Psychology — Psychology at Work 585 Theories of Leadership 585

Theory X and Theory Y Leadership 586 Job Satisfaction 588

Job Enrichment 589 Organizational Culture 589 Personnel Psychology 590 Job Analysis 590

Selection Procedures 590

Environmental Psychology — Life on Spaceship Earth 593

Environmental Influences 595 Stressful Environments 595 Toxic Environments 597 Sustainable Lifestyles 597 Social Dilemmas 598

Environmental Problem Solving 600 Conclusion 600

Educational Psychology — An Instructive Topic 601

Elements of a Teaching Strategy 601

Psychology and Law — Judging Juries 602 Jury Behavior 602

Jury Selection 603

Sports Psychology — The Athletic Mind 604 Motor Skills 606

Positive Psychology: Peak Performance 606

PSYCHOLOGY IN ACTION:

Human Factors Psychology — Who’s the Boss Here? 607 CHAPTER IN REVIEW 610

WEB RESOURCES 611 INTERACTIVE LEARNING 611 FEATURE BOXES (HIGHLIGHTS)

• CRITICAL THINKING: From Glass Ceiling to Labyrinth 587

• THE CLINICAL FILE: Desk Rage and Healthy Organizations 590

• DISCOVERING PSYCHOLOGY: Surviving Your Job Interview 591

• CRITICAL THINKING: Territoriality 594

• DISCOVERING PSYCHOLOGY: Reuse and Recycle 599

• HUMAN DIVERSITY: Peanut Butter for the Mind:

Designing Education for Everyone 602

• CRITICAL THINKING: Death-Qualified Juries 604

Appendix: Behavioral Statistics

612

Preview: Statistics from “Heads” to

“Tails” 613

Descriptive Statistics — Psychology by the Numbers 613

Graphical Statistics 613

Measures of Central Tendency 614 Measures of Variability 615 Standard Scores 616 The Normal Curve 616

Correlation — Rating Relationships 618 Relationships 618

The Correlation Coefficient 618

Inferential Statistics — Significant Numbers 620 Samples and Populations 621

Significant Differences 621 APPENDIX IN REVIEW 622 WEB RESOURCES 622 INTERACTIVE LEARNING 622

Glossary G-1

References R-1

Name Index N-1

Subject Index S-1

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(20)

An Invitation to the Student

Greetings from your authors. We are delighted to be your guides as you explore the exciting field of psychology. We hope you will find that psychology is at once familiar, exotic, surprising, and chal- lenging. What, really, could be more intriguing than our evolving understanding of human behavior?

Psychology is about each of us. It invites us to adopt a reflec- tive attitude as we ask, “How can we step outside ourselves to look objectively at how we live, think, feel, and act?” Psychologists believe the answer is through intelligent thought, observation, and inquiry. As simple as that might seem, careful reflection takes practice to develop. It is the guiding light for all that follows.

Reading Gateways to Mind and Behavior

We trust you will find much that interests you in this book. To make your reading enjoyable, we tried to write as if we were talking with you. And to add to your interest, we will often invite you to relate psychology to your own experiences. But make no mistake, Gateways to Mind and Behavior is a sophisticated textbook that offers you an up-to-date introduction to psychology.

At the beginning of each chapter you will find a list of Gateway Questions to guide your reading. As you read a chapter, try to see if you can discover the answers to these questions. Then compare your answers with the ones listed in the chapter summary. The answers are what we think of as Gateway concepts. In other words, they open intellectual pathways and summarize psychology’s “big ideas.” Although you don’t need to memorize the Gateway con- cepts, you can use them to review the most important points in each chapter. Ultimately, the Gateway concepts will provide a good summary of what you learned in this course. If you remember most of them 10 years after you finish reading this book, you will make us very happy, indeed.

Studying Gateways to Mind and Behavior

None of us likes to start a new adventure by reading a manual. We want to get right into a new computer game, step off the airplane and begin our vacation, or just start using our new camera or cell phone. You might be similarly tempted to just start reading this textbook.

Please be patient. Successfully learning psychology depends on how you study this book, as well as how you read it. Gateways to Mind and Behavior is your passport to an active adventure in learning, not just passive reading. To help you get off to a good start, we strongly encourage you to read our short Introduction, which precedes Chapter 1. The Introduction describes study skills, including the SQ4R method, that you can use to get the most out of this text and your psychology course. It also tells how you can

xix explore psychology through the Internet, electronic databases, and interactive CDs.

Each chapter of this book will take you into a different realm of psychology, such as personality, abnormal behavior, memory, con- sciousness, and human development. Each realm is complex and fascinating in its own right. Gateways to Mind and Behavior is your passport to an adventure in learning. In a very real sense, we wrote it about you, for you, and to you.

An Invitation to the Instructor

Thank you for choosing this book for your students and your course. Marcel Proust wrote, “The real voyage of discovery con- sists not in seeing new landscapes but in having new eyes.” It is in this spirit that we encourage you to use this book’s special fea- tures to help change the way your students see human behavior.

Accordingly, we have written this book to promote an interest in human behavior, including an appreciation of the practical appli- cations of psychology, the richness of human diversity, and the field of positive psychology. At the same time, we have structured this book to help students learn efficiently and apply critical- thinking skills. Without such skills, students cannot easily go, as Jerome Bruner put it, “beyond the information given” (Bruner, 1973).

To help students read more effectively, we open every chapter with a list of Gateway Questions that students can use as powerful advance organizers for digesting new information (e.g., Ausubel, 1978). These questions are addressed throughout the chapter and are explicitly answered in the chapter summaries. Featured in these summaries are psychology’s Gateway concepts — the “take home”

ideas every student should remember 10 years after reading this text. As a whole, they are capable of transforming the way students view human behavior.

Now widely emulated, earlier editions of Gateways to Mind and Behavior revolutionized textbooks by using psychology to help students learn more effectively. We continue that tradition of innovation in this edition. We have again updated our presenta- tion of the SQ4R method to better promote active learning, long- term retention of ideas, and the reflective attitude that lies at the heart of critical thinking.

In the previous edition we replaced the “Relate” step of the SQ4R method with “Reflect,” so that SQ4R now refers to Survey, Question, Read, Recite, Reflect, and Review. In every chapter, we have refined the Reflect step of the SQ4R method to strengthen connections among learning, elaborative processing, and critical thinking (Gadzella, 1995). For example, we have redesigned the chapter pedagogy to make it even clearer to students why it is valu- able to engage in reflection while reading.

preface to the twelfth edition

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Readability and Narrative Emphasis

Selecting a textbook is half the battle in teaching a successful course. When a book overwhelms students or cools their interest, teaching and learning suffer. A good text does much of the work of imparting information to your students. This frees class time for your discussion, extra topics, or media presentations. It also leaves students asking for more.

Many introductory psychology students are reluctant readers.

No matter how interesting a text may be, its value is lost if stu- dents fail to read it. That’s why we’ve worked hard to make this a clear, readable, and engaging text. We want students to read this book with genuine interest and enthusiasm, not merely as an obligation.

To encourage students to read, we made a special effort to weave narrative threads through every chapter. Everyone loves a good story, and the story of psychology is among the most compelling to be told. Throughout Gateways to Mind and Behavior, we have used intriguing anecdotes and examples to propel reading and sus- tain interest. As students explore concepts, they are encouraged to think about ideas and relate them to current events and their own experiences.

Practical Applications

Gateways to Mind and Behavior is designed to give students a clear grasp of major concepts without burying them in details. At the same time, it offers a broad overview that reflects psychology’s rich heritage of ideas. We think students will find this book informa- tive and intellectually stimulating. Moreover, we have emphasized the many ways that psychology relates to practical problems in daily life.

A major feature of this book is the Psychology in Action section found at the end of each chapter. These high-interest discussions bridge the gap between theory and practical application. We believe it is fair for students to ask, “Does this mean anything to me? Can I use it? Why should I learn it if I can’t?” The Psychology in Action features show students how to solve problems and manage their own behavior. This allows them to see the benefits of adopting new ideas, and it breathes life into psychology’s concepts.

An Integrated Study Guide

The chapters of this text are divided into short segments by spe- cial sections called Knowledge Builders. These “mini study guides”

challenge students to relate concepts to their own experiences, to quiz themselves, and to think critically about the principles they are learning. For this edition, we have reorganized the Knowledge Builders into Recite and Reflect sections, to better mirror the SQ4R method. Recite questions are somewhat easier than in- class test questions and are designed provide immediate feedback to students. Reflect questions come in two “flavors.” Critical Thinking questions encourage critical reflection and come with answers. Relate questions are open-ended invitations to students to elaborate on just-read material by relating it to their personal experiences.

If students would like even more feedback and practice, Chapter Quizzes are available in a free booklet, Gateways to Mind and Behavior: Concept Maps and Concept Reviews; a traditional Study Guide is available; and students can use a web-based course-man- agement tool called WebTutor™ to take online quizzes or to prac- tice with electronic flash cards. Gateways to Mind and Behavior:

Concept Maps and Concept Reviews accompanies every new copy of the text and also includes Gateway concepts for every chapter, concept maps of key concepts, and concept reviews (consisting of a 30-item multiple-choice quiz for each chapter). This useful book- let is available to qualified adopters; please consult your local sales representative for details.

Electronic Resources

To encourage further exploration, students will find a section called Web Resources at the end of each chapter. The websites described there offer a wealth of information on topics related to psychol- ogy. All chapters include a list of relevant modules in PsychNow!

2.0. This excellent CD-ROM from Wadsworth provides students with a rich assortment of interactive learning experiences, anima- tions, and simulations.

On the web, students can visit this text’s Book Companion Website, where they will find quizzes, a final exam, chapter-by- chapter web links, flash cards, an audio glossary, and more (www.

cengage.com/psychology/coon).

Students can also make use of CengageNOW for Coon and Mitterer’s Introduction to Psychology: Gateways to Mind and Behavior, Twelfth Edition, a web-based, personalized study sys- tem that provides a pretest and a posttest for each chapter and separate chapter quizzes. CengageNOW for Coon and Mitterer’s Introduction to Psychology, Twelfth Edition, can also create per- sonalized study plans — which include rich media such as videos, animations, and learning modules — that point students to areas in the text that will help them master course content. An addi- tional set of integrative questions helps students pull all the mate- rial together.

Human Diversity

Today’s students reflect the multicultural, multifaceted nature of contemporary society. In Gateways to Mind and Behavior, students will find numerous discussions of human diversity, including differ- ences in race, ethnicity, culture, gender, abilities, sexual orientation, and age. Too often, such differences needlessly divide people into opposing groups. Our aim throughout this text is to discourage ste- reotyping, prejudice, discrimination, and intolerance. We’ve tried to make this book gender neutral and sensitive to diversity issues.

All pronouns and examples involving females and males are equally divided by gender. In artwork, photographs, and examples, we have tried to portray the rich diversity of humanity. In addition, a boxed feature, Human Diversity, appears throughout the book, providing students with examples of how to be more reflective about human diversity. In short, many topics and examples in this book encour- age students to appreciate social, physical, and cultural differences and to accept them as a natural part of being human.

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