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TABLL OF CONTENTS
(A STUDY OF MANL]IACTURINC F]RMS IN INDONESIAJ
THE EFFECT OF FINANCIAL RATIOS
'IO
STOCK PRICE IN SEVERAL COMPAN]ESL]S'IED
IN
SRIKEII{TI
GROIJP IN INDONESIA STOCK EXCHANGERo,errJrie SLrriJ i \to.oprJtirn.
HIERARCHICAL TNNOVATION MODEI- DEVELOPMENT lN ]NDONESIAN PHAR]IIACEUT1CAL INDUSTRI
S\ruh1dJ SJ fiJr
PLACEMENT ET'FECTI\ENESS
OF
AUTOMA'IIC
TELLER MACHINE ON INDONESIAN PRIVATE BANKINGvicror wianto. Agus Zarnul Arilin
FACTORS INFLIJE^.CING TT{E SUPPLY CHAIN PERFoRMANCE TABLE OF CONTI]NTS
OF' RELAT]ONSHIP BETWEEN ROLE
AND
SALES PERFORMANCF, IN1O.h UBAYA INTERNATIONAL ANNUAL SYMPOSIUM ON MANAGEMENT
EFFECT
OF
COMPETENCE. TRAINING, MOTTVATIONEMPLOYEE
PERFORMANCEAGAINST
PI
]'TTIESS CONTR{CTORS INDONESIA AT BALIKPAPANDidik Hadiyotno, Misnx Aiani
POLICY
INTEGR{TION
FOR
HOUSEHOLD
WASTEMANAGEMENT THROUGH ESTABLISHMENT OF WASTE BANK Lu)
ss,rl.s"ri.
Sri UrxnxTTIE ROLE OF EVENT SPONSORSHIP]N PROMOTINC TOURIST ENTHUSIASM (STUD]ES IN SEMARANGGREAT SALE EVENT)
Y
rli
t,lrmx,i,.,.JAin.J
lleWrJhJn-DEVELOPING A CONCEPTUAL MODEL OF HOTEL'S NETWORK OF BUSINESS RELATIONSHIPS IN Tm HOTEL INDUSTRY: TtlE CASE OF HOTELS IN BALI, INDONESIA
Nyomrn Indnh Kusuma Dewi
fHE
EXISTING MODEL ]DENTIFICATION OF CUCURA|IA Jp (YELLOW PUMPKIN) AGRO INDUSTRY SUPPLY CHAIN MANAGEMENTIN
GETASAN SUB.DISTRIC'T. SEMARANG REGENCYAgusrinc
E!r
Maria So€kesi, Mcniek Srining Prapti. lnneke Hanroro, Alh.rr. Rika PrariwiTHE ANALYSIS OF INTERNAL AND EXTERNAL FACTORS IN FORMULATINC COMPETITIVE STRATEGIES ON SKULL.CAP
AND
TAN{BOURINE INDUSTRIESIN
BLI}IGAH VILLAGE . GRESIKSI Scrlo lri-n . \'lonrkJ IrJ.rrs"ri
MOTIVATIONAL FACTORS. ENTREPRENETJRSHIP. ETHNICITY, AND PARENTAL BACKGROL]I.]D. EVIDENCE FROM TTIE BLOK M SQUARE ELECTRONIC CENTER. JAI'q.RTA, INDONESIA Agung Wah)! Handaru, widyr Parimita. lnru Hadza Sabila
THE INFLUENCE OF TOTAL QUALITY MANAGEMEN'T (IQM) APP],ICATIONS TO SAI-ES RAISINC AT P-T KERETA AP]
lOIh UBAYA INTERNATlONAL ANNUAL SYMPOSlUI!1 ON MANAGEMENT
FOREWORD
5 2.
3 t
I
t0
lt
t2
tl
l4
15.
l0
l3
ll
CONSUMbR BEHAVIOR AND INDONESIAN VALUES SCALE: VALIDATTON AND SHORT.FORM SCALE DEVELOPMENT Sabrin! O Srhombing
CONI'RASTING REFLECTIVE AND FORI,IATIVE MODgLS ON E SERVICE QUALITY: AN EMPIRICAL STUDY
Jclsicr Adelaide Gusri, Sabrnra O Sihomhing
l5
THE PRED]C]'IVE MODEL STRESS. PERSONALITY. SERVICES MARKETING Vcrnra
H
Sccaprarnan:rISBN: 978-979-9936s 7'8 ISBN: 978 979-99365-7-8
2A 22. 23 18 16 29 30 20 33 26 27
t9.
38 29. 30. 24 lOth UBAYA INTERNATIONAL ANNUAL SYMPOSIUM ON MANAGEMENTINDONESIA (PERSERO) BANDTJNG TIIE 2ND OPERATIONS AREA R. Ail No\alianr. Ponddn8... ...
INFLIJENCE OF PARTNERSHIP SRATEGIC TO PERFORMANCE
OF PRIVATE COLLEGE IN BANDIJNG Dini Arwati. Dini Verdania
1OtT. UBAYA INTERNATIONAL ANNUAL SYMPOSIUM ON MANAGEMENT
T}IE EFFECT OF ECONOMIC GROWTH ON TIIE NT]MBER OF
POOR PEOPLE IN INDONESTA. PERIOD 1994-2010 Sugiardningsih
CLUSTER BUSINESS DEVELOPMENT AT TI{E MICRO, SMALL
19 AND MEDITJM ENTERPRISES
Wasifah Hanim 17
21
EFFECT
OF
RET-ATIONAL QUALITYAND
ENTREPRENEUR ORIENTATION TOWARD FRANCHISEE PERFORMANCE ININDONESIA
I im Sann)...
TNFLIJENCE OF TRUST IN SUPPLIER AND TRUST IN BRAND ON THE PURCHASE AND ATTITUDINAL LOYALTY FOR RETAILER
24. PRODUCT QUALITY CONTROL CENTRE
Agustine Eva Maria Soekesi
PROFILE
ON
LASEM 8,471,(18
AT PI STNAR SOSRO IN SURABAYA Christina Esti Susanri
BETTER INVESTMENT CHOICE tN CRISIS AND AFTER CRISISI STOCK VERSUS GOLD
Eka Darmadi Lim, Lrlrana lngrrir wrjayd...
CAN INNOVATION OF TIME DRIVEN ABC SYSTEM REPLACE CONVENTIONAL ABC SYSTEM?
Tdn MinS Kuan8
COST EFFECTIVENESS ANALYSIS OF DIURETICS TIIERAPY FOR ASCITES
IN
}IEPATIC CIRRHOSIS PATIENTSAT
ADIHUSADA TJNDAAN WETAN HOSPITAL IN ST]RABAYA Doddy de Queljoe, Amelia Lorensia, Indri pumama Puri
EXAMINING
VIRTUAL
RECRTJITTNG ENVIRONMENTFEATIJRES OF INDONESIA CORPORATE WEB SITE Yenny Purwad, Rosaly Franksiska,
E
stia Lidia ParamitaTHE EFFECTS OF INTERPERSONAL COMMUMCATION AND MOTIVATION TO PRODUCTIVITY OF EMPLOYEES AT HOTEL
MULIA JAKARTA I Gede Adrputra
TtlE SURVIVAL OF SMALL RESTAURANTS: MICRO ANALYSIS
OF NON CLASSIFIED RESTATJRANTS IN KTJTA SELATAN, BALI lda Bagu. Made Wiyasha. Ni Luh Sua.ruu
..
...
..L5
32
EFFECT CAPITAL ADEQUANCY
RATIO (CAR)
AND
NONPERFORMING LOAN (NPL)
ON
RETURNON
ASSET (ROA)BANK]NG TN INDONESIA (ST]RVEY ON INDONESIA STOCK EXCHANGE
[DX)
Rrma Rachmawari, Pri\ka Amelia. ...
CASE
STUDY:
A
PROJECToF
IMPROVEMENTON
TIIE DESTGN OF JOBS/WORKS FOR PROFESSIONAL WORKERS ATPT, BTJKIT BATTJBARA
TBK
T}IE \GAR OF 20112012 WITHRECOMMENDATION. IMPLEMENTATION OF A CONTRIBLTTOR
MODEL
IN
CAREER MANACEMENT FOR PROFESSTONAL 2t 23 20 14 28 36 WORKERS T. SoemannanTMPACT
OF
INTELLECTUALCAPITAL
ON
THE
FIRM'SMARKET
VALLIE:
TITE MEDIATION ROLE OF FINANCIALPERFORMANCE (EMPIRICAL STIJDY FROM T}IE INDONESIAN BANKING COMPAMES STNCE 2OO7,2OI I)
Sri [+nyani. Bagu\ Nurcahyo. Renny
Nur'aini ...
lsBN: 97 A-97 9.99365 -7.8
26
ISBN: 978-979-99365-7-8
1Od UBAYA INTERNATIONAL ANNUAL SYMPOSIUM ON MANAGEMENT 1O'h UBAYA INTERNATIONAL ANNUAL SYMPOSIUM ON MANAGEMENT
31
SUPPLY CHAIN MANAGEMENT: STRATEGY ININFORMATION
39.
FOREIGN DIRECT TNVESTMEMIN
ASEAN, 1994-2010: DOESTECHNOLOGY TO REDUCE
COST
THE CHINA EFFECI EXIST?Melrhi, Riki Manusa
..
..
.... ..
40
yulius pratomo...32,
EVALUATING T}TE FINANCIAL PERFORMANCE USINCTI]E
40.
THE RELATIONSHIP BETWEEN TTIE LEVEL OF THE USE OFGROWTH OFEPS, CFO, AND EVA AND TT{EIR IMPACT TO
T}IE
ERP
SYSTEM, SCM,STRATEGIC ALIGNMENT,AND FIRMSTOCK RETURN
OF
LISTED
TELECOMMT]MCATION
PERFORMANCE US1NG BALANCED SCORECARD APPROACHINDUSTRY lN
BEI
Weli lmbri..Suskim Riantani. Harry Setyo Negoro, Alfiah
Hasanah
4l
41.
1NTERNAL
AUDIT
QUALITY
ROLE
IN
IMPROVING33.
EFFECT OF
APPLTCATION CORPORATE
SOCIAL
EFFECTIVENESS OF QUALITY MANAGEMENT SYSTEM ISORESPONSIBILITY
ON
IMAGE
PI
ANTAM UMT
9001:2000 (Case Srudy PI INTI Bandung)48
49
PASCATAMBANG
KIJANG
Chnsdne Dwi K S., Sondang M R, Adr;ana OktarinaSembiring
50Sulama Wisnu D, Budi Astuti...--.
...
4242,
THE
IMPACTOF
RELATED PARTIES' TRANSACTIONS TO34,
LEADERSHIP AND FIVE STAGE MODEL OFORGANIZATION
MARKET VALUATION OF FIRMSGROWTH AT IJD'RAMA
JAYA"
Niki Jayanthi, Felizia AmiRuaLawami
52May Eka Saputri, Liliana Inggrir
Wijaya
4343
TRANSITION OF TFRS TN INDONESIA: FINANCIAL POSITION,35,
VALLIE CHAIN CoNCEPToN
STRATEGIC CSR PROCRAMIA
FINANCIAL
PERFORMANCEAND KEY
FINANCIALCASE STIJDY OF MARTIIA TILAAR
GROL'P
TNDICATORS EFFECTSDianne Frisko. . . . .
. -.-.
44
Srcphanie Susrlo. Felizia AmrRudiawarni
...
5336.
DEFINE THE CRITERIA TO IDENTIFY CORE ANDNON-CORE
44.
INFLIJENCE OF JOB MOTIVATION AND JOB SATISFACTION ONACTIVITIES
TO
LEVERAGE
TIIE COMPANY'S
EMPLOYEE PERFORMANCEIN
ASURANSI JTWA BERSAMACOMPETIITIVENESS
AND
STRENCTHEMNG
TTIE
(AJB) BUMIPT]TERA 1912 ST]RABAYA REGIONAL OFFICEPARTNERSHIP WITH
OTIIERS
Agus Frianto, A}1l Seplirini... ....
55Alain
Widjanarka
4545.
INNOVATIoN SUCCESSIN
SMALL BUSINESS CONTEXTT AN37
DETERMINANTSOF THE
DECISIONTO
BT]Y
AND
SELL
EMPIRICAL EVIDENT FROM INDONESIAMtflUAL
FUNDS ININDONESIA
Aluisius Hery katono, SuFnto..
56IreneRiniDemiPangesturi... --
---
..
4646
FACTORS INFLT]ENCE INDONESIAN YOUNG CONSTJMERS'38,
A
COMPARATIVE STUDYON
RETURN STOCKSBETWEEN
ONUNE PURCHASE TNTENTION IN SOCIAL MEDTA \ryEBSITESVALIJE STOCKS AND GROWTH STOCKS IN TIIE GO
PUBLIC
t evina RolandaTjn, ChristinaR Honandra...
..
51COMPAMES
AT
THE
INDONESIAN STOCK EXCHANGE(PERIOD OF
2006.2010)
47.
CAREER DEVELOPMENT OF CREATIVITY REVIEWED, ANDPanji Aditya Eundo, Nadia Asandimitra Haryono.
...
47
COURAGE IN BUSINESSINNOVATM
MIJ'LTI'LEVELlx
1oth UBAYA INTERNAT]ONAL ANNUAL SYMPOSIUM ON MANAGEMENT
MARKETING (MLM) DISTRIBUTOR ORIFLAME DENPASAR
l-Dh Kadek Budi Marrini
1O'h UBAYA INTERNATIONAL ANNUAL SYMPOSIUM ON MANAGEMENT
67
54
55
58
48. ANALYSIS OF T}IE MACRO ECONOMIC INFLT]ENCE FACTORS FINANCIAL
AND
PERFORMANCE COMPANYTO
BIJILD AMODEL
PREDICTION BANKRUPTCY (STUDYAT
LISTEDcoMPANlts
iNiDx toR YfAR
tqoq-20t0-M. Sienly veronrca
EARNINGS MANACEMENT TREND TOWARD COAL COMPANY
LISTED
IN
TIIE
INDONESIA STOCK EXCTIANGE WHICH EXPECTED TO BANKRLTPTCY BY USE T}TE ALTMAN Z.SCORE MODEL. SPRINGATE MODEL AND ZMIWISKY MODEL TNPERTOD 2009-2011
Sucral) Debora Ridwan. \4.Srenl)
Veronrca
.FIRM
CIIARACTERISTICS, INTELLECTUAL CAPITAL. AND ENVIRONMENTAL PERFORMANCE (EMPIRICAL EVIDENCE FROM LISTED COMPAMES IN INDONESIA)Ni Wryrn Rustiarinr ...
THE
ROLE OF POWERAND
CONFLICT RESOLT]TION IN SIJPPLY CHAIN RELATTONSHIPS' SMALL AND MEDITJM SIZED ENTERPRISES CONTEXTAmak Mohamad Yaqoub, Indri Apriani Rahma f'atarna .
TTIE
INFL1JENCEOF
PROSPECTORAND
DEFENDERSTRATEGIES
ON
PERFORMANCEWITH
DTMENSIONS OF SOCIAL CAPITAL AS MODERATING VARIABLESBambang Suko Priyono
ACTIVITY
PERFORMANCE ANALYSISOF
SUPPLY CHAINPERFORMANCE OF ACTIVITY MODEL APPROACH STUDY AT UKM KRIPIK BUAH KEBONSARI
Chorrum Rindah lsriqdroh. Sard'wau Budr Ulamj....
TI{E
INFLIJENCEOF
FINANCIAL
PERFORMANCE {EPS(EARMNG PER SHARE), PER (PRICE
EQUTY)
AND
ROAGETURN ON ASSETS)} TO SHARE PRICE INDEX EARMNG RATIO), DPR (DEVIDENT PAYOT-II RATIO), ROE (RETLIRN ON
EOLIITY) AND ROA (RETI]RN ON ASSETS)] TO S}IARE PRICE INDEX
Dheo Rimbano, Sardiyo, Maulana- --
-59
6l
49.
56
50
5t IMPROVING COMPANY'S COMPETITIVE ADVANTAGES BY IDENTIFYING WASTE
IN
THE PRODUCTION PROCESS CASESTUDY
AT
WATOETOELIS SUGAR MANUFACTURER TNS]DOARIO
5',7.
58
T}IE
RELEVANCYOF USING
WEBSITE FOR PROMOTING TIEALTH CARE PRODUCT AND SERVICESEdo Sri Harsanto, Naafilah Larlaurrohmah
EMOTIONAL ATTACHMENT
AS
A
MEDIATOR OFRELATIONSHIP
BETWEEN SERVICE
QUALITY EMOTIONAL BRANDRendy May Fandi, Efendi 14
69
13
'71
Tuwanku Aria Aulian.lri 63
62 65 THE AND 59 60 52 53
CAUGINC T}IE FINANCIAL PERFORMANCE
OF
BANKINGUSINC CAMEL MODEL. THE PROSPECT OF ISLAMIC BANK TN
INDONESIA ACCORDING TO PUBLIC TRUST COMPARED WITH
CONVENTIONAL BANK
Yohanna Handjaja, Deddy Marcrano, Uliana Inggrit Wijaya
TIIE
INFLT]ENCEOF
MANAGEMENT PERFORMANCE AND INTELLECTUAL CAPITAL TOWARD T}IE FIRM VALUEAgus Wahyrdi Salasa Gama, Ni Wayan Eka Milarirni
MALMI AND BRO\ryN'S MANAGEMENT CONTROL SYSTEM IN
PRODUCTION AREA: A CASE STUDY IN PT DS ST]RABAYA
Fandy San Kartaudjaja, Fidelis Aras(yo Andono
THE EFFECT OF FINANCIAL CONDITION. THE FAILLIRE OF
DF,BT RATIO FIRM SIZE AND PTJBLIC ACCOTJNTING
6l
ISBN: 97a-979 9935S-7'A
66
ISBN: 978-979-99365-7-8
lOth UBAYA INTERNATIONAL ANNUAL SYMPOSIUM ON MANAGEMENT lOth UBAYA INTERNATIONAL ANNUAL SYMPOSIUM ON MANAGEMENT
REPLITATION ON ACCEPTANCE OF CIOING CONCERN OPINION Hendro Lukman, Stevanus Adree Cipto Setiawan
EFFECT
OF
TN\,TSTMENT OPPORTT]NITYSET ON
CASH DTVIDEN'D POLICY WITH AVERAGE OF SALES GROWTH ON EVERY LIFE CYCT-E AS A MODERATING VARIABLE (STT]DIESON
MANUFACTURING COMPAMESIN
INDONESIA STOCK EXCTIANGE)I Dewa Made Endirna... ..
THE EFFECT
OF
AGE. LEVEL OF EDUCATION, AT]DITORS WORK EX?ERIENCE AND TYPE OF BUSINESS CLIENT ON THE AUD1T DELAY PUBLIC ACCOUNTANT IN BALII Cede Crhyadi Putra...
GOOGLE SEARCH TRAFFIC AND IT'S INFLLIENCE ON RETIJRN, LIOIJIDITY AND VOLATIUTY OF STOCK RETIJRN EMPIRICAL STLIDY: MANUFACTURING FIRMS
IN
INDONESIA STOCK EXCTIANGEBerlo Usmrn, Eduardus Imdelil,n
PENETRATING INDONESTAN
BANK
ASSURANCE MARKET:STRA]ECIC
MANAGEMENT.PI
ASIJRANST CIGNA69
TOTAL
QUALITY MANAGEMENT PROSPECTTVESTRATECY
FOR INSTITIJTIONRarna widiastuti
SERVICE QUALITY ABSTRACT
IN
EDUCATION (TQME):HIGMR
EDUCATION62 63. 6'7. 64 65 16 11 '79 80 8l 84 85 86 18 90 9l
THE
ROLE
OF
ENYIRONMENTAL IJNCERTAINTY ANDTMPLEMENTATION
SUPPLYCHAIN FOR
INCREASINGCOMPETITIVE ADVAI.{TAGE MANT]FACTURING INDUSTRIES IN EAST JAVA
Sahnar Ubud...
INCREASING WHOLESALE CENTERS ROLE
AS
PART OF SI]PPLY CHAIN MANAGEMENT OF SMESKabul
wallu
Utomo, Ludwlna Harahap, l-ely Dahha72,
COLLECTIVE
ENTREPRENEURSTtrPPARADIGM
ASPATTERNSFOR
COOPERATIVE
DEVELOPMENT KULONPROGO REGENCY, 2OI 3Lf,ly Dahlia 70 '71 11 74 75 76. IN 87
INDONESIA STYLE
Suresh Kumar, Randy Prase0 o
66.
COLT-ABORATION STRATEGY ON INDUSTRIAL CLUSTER GHENEW STRATECY OF THE NEW ERA) Novral) f'resna Darmd'eriawan...
T}IE EVALUATION OF USING IMPORTANCE PERFORMANCE
ANALYSIS (IPA) TO DESIGN SERVICE EXCELENCE PROGRAM Mudjantono, Rizal Hari Magnadi
...
89IMPROVEMENT BANK
CUSTOMER SATISFACTION wlTHFISH DISTRIB I]TTON SYSTEM AUCTION PI-ACE STDOARJO)
Verani Hartati, Wiwik Sulistiyowari
SELF.CONCEPT
AND
SETtr.EMCACY FOR BTJILDING AN ACADEMIC PERFORMANCE: SISTEMATIC REVIEW APPROACHJun Surjanri. Dsrarko Nusroho,eno. Sanaji
STRATEGIES TO IMPLEMENT TIIE CHANGES TN TTIE CASH TRANSFER FROM
A
HOUSEHOLD-BASE TO A BASE:THE CASE OF PffJ IN INDONESTAMuhammad Nashihin..
CORPORATE GO\ERNANCE, SUSTAINABILITY. AND BANKING PERFORMANCE
Rohmawdri Kusumaning
BASIS OF
DESIGN rCASE STUDY: FISH
ISI,AMIC
68
ISBN : 97 8-9 79-99 3 55-7-8
83
IsBN: 978-979-9S355-7-8
88 78 '79. 80. 77.
8l
83.1Od UBAYA INTERNATIONAL ANNUAL SYMPOSIUM ON MANAGEMENT lOth UBAYA INTERNATIONAL ANNUAL SYMPOSIUM ON MANAGEMENT
T}IE ROLE OF INSURANCE AGREEMENT AS PART OF RISK
MANAGEMENT IN INDONESIAN BUSINESS ACTIVITY
Aris Armuninggdr...
...
93THE IMPACT
OF
T}IE
USEOF OI]TSOURCING
EMPLOYEEAGAINST
PRODUCTIVITY
COMPANIEStN
PI.PINDADBANDUNG
Sri WiludJeng S P, Muhammad Madyosa
Ibrahim...
94SUSTAINABLE BUSINESS
INNOVATION
TO wIN
T}IECOMPETITION A CASE STUDY OF I}INOVATION BY WAYAN IN
BULLFROG FARMINC TN BALI
Liliana Inggynwidjaya, Dudi Anandya,
Fiti
NovikaWrjaya
95INDONESIAN READERS' MOTIVATIONS
AND
ATTITUDETOWARDS DIGITAL PRESS
Christinn Rahardja Honantha, Dudi Anandya,
In&rini
101MANAGEMENT STYLE OF CHINESE O\tsRSEAS COMPANIES
AND INDONESIA COMPANIES
Yie Ke
Feliana...
102IMPLEMENTATION
OF
VALIJEC}IAIN
ANALYSISIN
T}IEBROILER SUPPLY CIIAIN AGRIBUSSINESS
Rini Oktaver4 Erna
Andjani
..
103IMPACT
OF DIVERGENCE BETWEEN VOTING
AND
CASHFLOW RIGIITS ON PEROMANCET ULTIMATE OWNERSHIP IN
INDONESIA
I Putu Sugiariha
Sanjaya
105ACTIVITY
COMPLAIIVI Tf,ANDLTNGTHE
ENGINEERING DEPARTMENT NOVOTEL ST]RABAYA HOTEL & STJITESAnita Woneso, Fitri Novika
Widjaja
...
...
106IMPLEMENTATION OF FIVE FORCES ANALYSIS IN BUSINESS
START UP. CASE STUDY OF HERY FARM
Maria Assumpta Evi
Marlina.. ...
107IMPACT OF ACQUISITTON OF PT. INDOSIAR KARYA MEDIA,
TBK BY PT. ELANG MAHKOTA TEKNOLOCI, TBK
Kazia
l,atulette...
108TITE INFLT,IENCE
OF
MONETARY POUCY (BT RATE) ONPROFITABILITY OF COMMERCIAL BANKS IN INDONESIA
Lr6 Analiawiari, Edi
W,n
110OT]TSOTJRCING
OR INSOURCING?
EMPIRICALII'WESTIGATION
FOR
CATERING OPERATTONAT
'NHAQIQA}I' BUSINESS FIRM, SURABAYA
H
JohnyRusdiyanto
1\2u5 ri6 l{7 lt9.
9l
g3 82 84.SYSTEMATIC RISK AS MODERATOR OR MEDIATOR OF TTIE
INFLTJENCE BETWEEN MACROECONOMIC FLINDAMENTAL
FACTORS AND STOCK RETIJRN
Yeye
Susilowati
...
96MANAGING GLOBAL BUSINESS BY MINIMIZING THE EFFECTS OF RLTPIAH'S VOLATILITY
Chnstina Yanita
Setyawati...
...-..
91THE
PERCEFITONOF
ADOPTING
AN
INFORMATIONTECHNOLOCY INNOVATION ON THE RURAL BANKS
OWNF,D RY I-OCAI, GOVF,RNMF,NT Elen Pu.prE.ar, Ceacilra Srmindafli ..
MODEL APPLTCATION SERVICE LEVEL WITH SERVICE IJMTS
PER DEMANDED TYPE ON GRESIK CEMENT AND TONASA
CEMENT STOCKS IN UD "TJ' DALUNG-DENPASAR-BALI Pertiwi Surya Negara, Juliani Dyah Tresnawari,
Budhiman Sel)awrn
THE EFFECTIVENESS OF INDEPENDENT COMMISSIONER IN IMPLEMENTING
GOOD
CORPORATE GOVERNANCE ATINDONESIAN STATE.OWNED ENTERPRISES
SynrhiaA Sari
...
90
92 98
99
ISBN: 97a-979-99365-7-8
100
1O.h UBAYA lNTERNATIONAL ANNUAL SYMPOSIUM ON MANAGEMENT lOth UBAYA INTERNATIONAL ANNUAL SYMPOSIUM ON MANACEMENT
94.
,)5.
91
9ti
gg
T}IE APPLICATION OF PAMA AND FRENCH THREE FACTORS
MODEL
AND
CAPITAL ASSET
PR]CING
MODEL
ATINDONESIAN STOCK EXCTL{NGE Mr,dti UIdrn"
TT{E
EFFECTSOF
LOC]STICS SERVICEQUALITY
AND CUSTOMER SATISFACTIONTO
CUSTOMERLOYALTY
OF DELIVERY ODER SERVICE IN FAST FOOD RESTAURANTS IN SURABAYAJuliani D),,rh Trisnawrti, Veny lvlcgawatr. hita
Alt
KL,umrs
,ll Jn)THE STUDY OF DYNAMIC TRADE.OFI' CAPITAL STRUCTLIRE EXISTENCE
TO
THE
NONFINANCIAL BUSINESS ENTITIES LISTED ON INDONESIA STOCK EXCIIANGE DURINC PEzuOD 2007 201IFACTORS
THAT
INFLUENCED
SYNDICATED DECISIONS IN TTIE ASEAN OVER THE PERIOD 2006 20IOAnrhon! Ke!rn BJl,lono. DeJd) \4.,r..urru
UTILITIES. AND TRANSPORTATION LISTED ON INDONESIA STOCK EXCTIANGE DUzuNC PERIOD 2006 20IO
Julius Irianro Gunawan. Endang Ernawori
IO2,
ANAI-YSIS EFFECT OF INCENTIVE AND COMPETENCY TOTHE WORKING PERFORMANCE OF EMPLOYEES
AT
SMARTMANACEMENT CONSULTANT PALEMBANG Maulana. Sardivo
I03
ANALYSISOF
FAC'TORS THAT
INFLLIENCE CAPITALSTRUCTURE AND TEST DIFFERENT CAP]TAL STRUCTURE ]N FINANCIALLY CONSTRAINED (FC) AND NON FINANCIALLY CONSTRAINED
(NFC) (CASE STUDY
MANUFACTUruNGCOMPANY IN TTIE STOCK EXC}LANGE ON TT{E PERIOD FROM
200? To 2009)
\iri
Pur ),,rJ,,n:. D.si\4Jld.3r.I05
EFFECTIVENESS OF IT GO\ERNANCE IN BANKING SECTOR Scmuei David Lee. Pandam Rukmi WulrndM. Aric Budi106 TIIE
ROLE
OF
LEVERAGEIN
THE
EFFECTOF
GOODCORPORATE GOVERNENCE ON CORPOR{TE PERFORMANCE
,^ndrea Widianti Mafls, Samuel Dnvid Lee. Renny Nur'rin)
I07
COMPETITIVE
BUSINESS ENVIRONMENT.
MARKETORIENTATION.
STRATEGIC ORIENTAT]ON
ANDPERFORMANCE OF SMES (EMPIR]CAL STUDY ON SMALL AND MEDI1JM INDTISTRIES PEKANBARU CITY)
Susi Hendrianr. Machasin. Budi Trianro
122
t24
l2l
IO,1
REVEALINGTTIE
PREFERENCESIN
CONVEYING PzuCE INFORMATIONBudhi Pur$andaya Eko
Kusmurtanlo
125LOANS
113
I t.1
lt9
Endang Eflueari. werner R MurhadiSCALE DEVELOPMENT AND VALIDATION OI'' PROCEDURAL JUSTICE CLIMATE
Joseph
L
Eko NugrohoLOGISTIC SERVICE
QUALITY
IN
PT
N4ENTARI SEJATI PERKASA (MSP) SURABAYASiti RahN),u, Fitri Novika, Anthorry Soenardi
Sudarun
118IOO
PERCEIYTION OF ACCEPTANCE KOMMUIER TRAIN SIDOARJOSURABAYA
ROI]IE TO
WORK PLACEAS
ALTERNATIVE CHOICEON
PUBI-IC TRANSPORTATIONWITH
PLANNED BEHAVIOR THEORYMoh Rofik, Nnrdria Untarini, Ycss)r A.ranti
IOI
TTIE
FACTORS AFFECTINGTHE
COMPANIES CAPITAL STRUCTUREIN
THE
SECTOROF
INFRASTRUCTURE.121
l2u
IO8
TTIE EFFECT OF MACRO ECONOMIC TOWARD THE CHANGESOF STOCK PR]CE INDEX IN JAKARTA ISLAMIC INDEX
t-ely Fera
l
rian i , Ettl, Puji Lestafl
I 30 126lOIh UBAYA INTERNATIONAL ANNUAL SYMPOSIUM ON MANAGEMENT
109,
DETERMINANTS
OF
INVESTMENT
IN
INDONESI (MACROECONOMIC ASSESSMENT WITH VAR MODEL)Etty Puji I-ertari, l,ely FeIa
Tria_ni...
131IIO.
COMMTJMCATION EFFECTIVENESSIN
PI,
SALIM BROT}IERS PERI(ASA, SIDOARIOElsye TaDdeuin. C'hristjna 112
10'h IIBAYA
tNliRNA',
ONAl. AN NlJAt. SYN11'OSItJM ON MANAC lt[4 tiNl
SUPPI,Y
CHAIN
NIANAGI'MEN'I:
STITATBGY IN
INIOItN'I
TION'I'IICI{NOI,OGY
TO
RI]DUCI'
COST
\lc\1hir r,
ltil(i
N,ltlrlusnr)N,lllsrer ol Ar.orLntir)S.
Frrullt
ol Ilcollori\rcs. Nllr.LnirllrirCI)llslIrrrtJili!cr\iri
Jl
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No (r5 ]lirrrdung.40l6,1t'hone: (012)
20l2lli6
exr
l525.Fllx: (021)2017625Abslrncl
Supply Chain Mirrrirge'nrerr ls lhe inle-sftrtion ol key husiDess prcce\scs tiorn end user lo
the
origirlll
supplic,rhill
pro!idcs producrr. sel.\ices. xnd inli)nnrtion lhal enhancecusroncrs
irrd
orhcr\rxk.lxrl(lcrs
!lluc
Thc su.ccsslirl prncllec\ol
Supply ChainMirnlgc lcrrr l)cSrrs N,rrh rhr \clecri()r
ol
kc) \ufplicrs rn(l lhcll (lc\clol) n rclltiorrshipol
rn!luiL1lru\r
iIr(l
nruluillbcnclil
lhsrd
onol
inlbrmrlion lcchrlology dcvclopnrentnow drys. rhc relnlio ship bcL\rccrr Lhc pirlies in thc chrirr
ol
busilesstctivilic\
couklbe devebped into
l
nnnc ope .lrrnspflcrl.
irDd sool) wilh the helpol
hurdware rndconrplrter
sofi\\1lrc
lnlbrm li(nr (eehnologyis
oIc
ol
lhc
rnlegr.llcd SLrpply ChainManxgcnrcrrl
Intinnlllliorr
lechrrok)gycxrl rcrull
ir
clcrr
cornrrrunication chiLnnelbcl\\ccr)
.irclr
illLi,rnrlrri()n (li\LrihrLrloLrllcli\il!
rn(l
nlrl$ork
lhiit
rcLrlcdlo
lhcpcrIelri
ors
ol
.rL(h illlijrnrirljor)
'\,\rerrs
Culrcf(
dc\ek)pnrcnlsirl
irllirnulion
lcchnok)g) rfrLl(c rl eir.r.r li)r
llr.
)irrri!'s corccr rrcl in rh. busincss chrill sufl)l) chrirr rcslrenglhcn.
rnrinllir. rr(l
er)hrLrrr Llr.r
rrlirlrorlshrPs irl or(lcr lo crr\urc corrtinuill olopcrirlions ol- cilch co0rpilny
Allhorgh infi)rDnlioI
lechnology rcquires cnofl]rousiDvcsrnrclll.
inlirlruio
lechnology urlliTation\!ill
providesiSnilicrnl
long lernrl)enelil\
by
re(lucc on op.rirrillgco\r\
iI
procc\\irrglhc
darirl
(l
i|rpro!e
(lccisionnrill( ins
l(c\ rt(,r(ls: Sul)pl\
(
lrlill
IliLllirS.I)crr
IrrIi)rrrIrIi()rrl.rl)rr)log!
rLr(L(i\lSr\irrSs.
I.
IiDSI'^ItCII
IiACKGROTJNI)llcccfrl)-
llrc dc\'clopnrcnlol
iniiJrnrrlion lcchnolog\ (l-l_) lfclLr(linS ljlcclronic DllrrlntcrchrL)gc (EDl) nrxl
iIlellrcr
\n llrc
worl(l w](lc
\vcb(\\'u$)cruse
lhe conceplo'
SupplI Chnlrr l\4rLlrscnrcfr (StlN4)lr(
hcconrcx
po|uLU opcrnlills P.rn(ligrrr 'lhecorn|lc\ilic\
ol S( \1hrs
c(tur.(l (oIrPiLrrrcs to u\!'olllirc.onrrrrLri(irlions)ncIrs
lbr
exrnrple. lhe inlerncr cilD ill.rrirsc c\ccllcr)ce in conlrnuniciltior lhrough inter- clivily
lrclwcen clrlcrpriscs ilnd
cu(omerr lnothcr
\\'ords.lTcx
reduccco\l or] trans
clions bclwccnbu)cr\ iuxl
supplicrs.lhell
creuler
coopcrrlionlln(l
rnirirllirinlhe
good ruLrli()Lr\hrp h0t$,j. i thr \L pt)licr bu\cr hc closcrD.\clr)pIr.rl
ol
S( \.1ciLI
rorl)!
\cL)crirrc(l lrollrll
/\d\tln.c' ill
l-l'hlls blrtrr crcirr.(l\uppl\
chiril prif!iple\-
0lnrcl\
llusillcs\lo
IlusiLrcss(lllll).
llLsrrc\s (o Cuslomcr(B2C) Il'Coll\nicrcc nn(] Suppl\r (lhirirr
ll
conr rerce companiesc
n pcrlirrrrl SCM withexcellcnt One pronccr is il]rrlzon conr. \\,hlch is il conrprlnv lhrll \ells books. CD\. loy\.
in(l
so or) LlrorLgh lheilltcrncl
lhi\
conrIIrll
(loc\ rrol hiL!c irIh\\icrrl
\\'iurhou\c or hooL\lorcflr(l
c\(I
ll)(
rnlrrhcr(ji
ir\.rrlorics
urcv!r)
lr$'
bo()k\
/\rnllTorr corn llrssorrrcoi rl)c lxrgc\r
(ljnLihul(nsirllrrllrrlcdSlrllcs
aorr(unrcrsol Ar)rlzorl corrr \Preld10'h tJtJAYA tN',l tiRNA', ONAt, AN Nr.JAl,SYMPOSLI]M ON MANAC I'[4IJN'I'
Iround
lhc
workl
Lrrlrlrx)\!
li!crr
iir ln
zonconr. rpplicnlrorrol-SCNI
reqtrirescoruplex nr
nllserrclll
Ihc
proccss lionr collect and seruch order, geDerrte products.packaged flnd
delivcr
lo
cus(onrcr then collectprynent
Applicationol
SCM
incompirny ciln
lulfillthe
consumer's need ilnd generate onrzet aPPoxirnlrlely hundredsol
rrillions ol dollnr r circh !ciLr
lJu\irrcss conr)elili()n
is
cullcllllt'\lnr\!iIg
tlle
prcscrrceol
cus()rner\ irs users oll)roducl\
or
scr\ic.\
.rrc rrrI
position to ilirlu(cllrc
lbrrlr.(lcli\cr).
trnil priccol Lllc
producl
or
scr\icc
rreelle(l (Spl]rlSiuxl
Sweeting.2(X)l)
CorrliSuring rrtr dilionll
rranul.rcturing bu\iness which irlcludc\ producl design.
crrpbycc
\kills.
productronproces\es. nId
lk
(lcli!crr_olprr
ucrsordclircryolser!icesloco\lonlcl\hrschrlnged
ro\\riftl\ eorlr rLrous lrirpro\cruenl onrirrc ol
(lcli\cri
l!)(l
scrriec. rLrlcsllc\ibilit).
ndcosl
\r\,iIgs
lhrt tlirrs l() nclfc\ciIr
i
creirse iLr!
luc l(l(lc(lKIo$lcdgc
ol
ho\!
ll
corfplclc
r)cl\\ork opcrirlcs urr(lwllirl
irs
clrPrrbilrlics. l.ugevlnirbility
is irvail.rt)lc. nll lhe numbcrolplrlics
rhrl nr.ly be involvcd. nowis
cri(icnlconrpetilivc
rd\llIlrSc.
bolhlbr
lhc cu\l()rncr ll5$cll
ir\ lbr
cnd u\crs cornpetitors(SfrlngxD(l
S\\eflil!
l00l)
li!le\crrgingllrckno\v1c(lgcollhcLrcl\lorkisdcvcbfing
r
Suppll (
lrilr
l\'lirnirgcnrcnr (S(ll\1)$lrich ls
irrr irrlesrrrrc(lrrr'o irtlorr
rle(work bcrwccrr rhc prLrlics i r\ ()1\ c(l rr llrc hu(i rcss chlinlhis prpcr xirn\ lo outlinc lhe SCNI ns il \lrrlegy
l'l lo
reduce cosl Sys['mrtics writirlg bcsins by oullinillg kcy t() succe\slirl SCM pruclices. ti)llo\\,ed byl
cliscussion in SCMirs
r
slrrlcgyll
()
rcduce co\l. rnd eId wilh lhc corrchrsi( ol-lhis Pufcr:.
LIl
titt,\'lLllll,l
l.U,lvl l.l\\'I(cY k) Srccrsslirl Suppl)
Chlir
\llnlrg(rlllcrl l)rn(litc
Accor(linq
rc
lhorrpson lln(l Slrickl.rn(l (1996)in
cllrr\ing
oul
lhc
ilclivitiesol
ilsoperrli()ns. lhc corrp.rny
ca
nol escnfc rhe Prcsence ol-otherPrulic\
Uoth tmdinscomprnics.
rnrnulilcllring
conrpanic's.nrxl \cr\'icc
conrpanics reqtrire \trpPliers loIroyi(lc nrcr(hrn(lr\. li)] srrlc oL
rlu
rrlrlcrrirls lo bc tr\c(l irr lhc Pro(luclrorl Process lnd eqripfr(rrl roprr)\irl.
\.r\rrcs
II
ir(l(liliorr lrree l!l)esol
.orrrpilrllcs illso require thilt corr\rLrrrcr\\
rll bu\
rLrxl Llsellr.
Iro(lrLUl\ or \cr\ ices lhcv ProduccIl
the consurrer blr!,\ lhe prodLrct or serYice xnd then process ilb
ck in ordcr ro produce flno(hcr producllhll
hil\ ir highcr\nhe lhlrl
rhc lllLrcollhe
fl1xiucl or service beibre.thell Lhcsc busincs\ ncLr\llie\ li)r rr
r
rhrir
cnllcd Lhe\lhrc
clririrrA
comPrlrrysv
luechlln
incIrrlcslh!
rirtor
rcti\,ilic\
lhul
crcirteulue
lirr
ctrstonrcr'bollt
irrsidc tlIdorLr\i(lc ll)c
roI)|rI\
lirLr)c\orkol
\rrIrc.hui])
is n rttcll)o(l lt) \orl otrl lhe cllrrrn llo nrI$
rratcrirrls inro cnLl uscr euslorucr [rirsc ilrlo rclc\unl uclivi(ics slrltcgiclly
in ordcrlo undersrrnll the trehllvior ol
lilriou\
co\t\ irnd viir ious sources ol difterentiation (Shrnk rn(l Covin(Lriri
r
1992)lI
firli.Lrlir
rhr\rlre
rlr.fI
iIe
u(lu\\i\
n
ir
llcli\ilics.
Iflrrclt]
cqrli)rnenl Purclrl\c\ irr(l lo!islics inLrorLrxl. ot)erirtion\.l()!i\lic\
ot rLrourxl \nlc\ irrr(l nrtrrktlins. sLr!icc- irn(lfrollr
Il.lrSrr\ (llx)np\orr
rrrll Slrcklillr(1. 1996)\\'irh
thc lrtLrrrr$orlol
lhc conrInrr)cnrr Llercfrlile thc choicc
ol
r
chrirrolclenls lh
l
will
Lrc lhc br'rsinessobjecl
ll
lhecomplny hirs llllritalions thnt Prcvcrrt
irlLrclirilies
in lhc vrlluc chi|
c
n be conlrolleilt0'r, IJBAYA tN',t'titiNA't't0NAt. ANN lJAt. sYM POS IN4 0N MANACIitvl liN',l'
hff!(ll.
llu
(oIrp.Ir\
r..(l\
t()fifrtirrr
r.
irtr()r: \Lllrthc rLll.(l
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N].inlcnflrce
ol
thc rcLr(Lonship crn l)c doncb)
0usllnd
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thenrlir
ir
lonsrlfrc
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srrpplicrs Lrsrrlllr'ifrporlir)l only tbr
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lhr
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l'o inrplemeDlilI
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r(lLhilrl\ Lr Lrrr\.s
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liorr
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c|rtrlrrL cLl Irir
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oi
lru\Lifl(l
LlruluiLltrcllclit
WiLh rhe ([\el(Jt)nreIloi
ll
ll\
ir hrd hnpferr!](xln).
lhe reLrtionshif h.l$,ccI(hc
piulici in
t1llr(hriI ol
[rusircs\ncli\rlrc\
crI
bc (lc!c]opc(lIrlo
il
rrrorc opcrltrllr\pllLcnr.
r
(l nn)n \\ ir r lhc hclIoi
rrr(l\lnr
rLn(l ronr|ulcr soirNtlre.1.
r)rscusstoN
SUpph
(ll'r'ir \lxrr,.lurrnl
xsn
SlrIl(A\ ol lrlornr:rlion'l(rhrologt
to
ltedUC(Cosl
'lhcrr)lcol rlollIirtolIrS(\lrsirllr(t.(l
h\
lfuu\roi ll
l-l-plilISrn rn)tollflrl
rol(,Ir\r
rrLnln!Llr.
r.
orrr)ur.rr)llr.S(\1
lhccorrr)lol S('\l
i\
i
\cpflntrlelrolr
I )!(lr\eL(JpLrcLrl
r)l
ll li\.I
tI(lgfS
lrorr
ri\Lor\. i1gi\.\
Lisclo
rcrI rok)Sicrl nd\iurcc\rhr
hr\]f l)fI(r|1.\ ol
S(Il
lrr'
uLsortir
qLr Lt'sirttplr.
i\
thlll
Lree\\cnrc
olinlrgrtllr)g thc \xrrt)tl\
l,rorc\'.\
tlrxlhusn.\\ $rlil .s Ir
lhr (lorrr
oi SCNI ls ll)\h
rcrhc illli)ifiLLron Lhirr
i\
o$rrcrlrI(L
prodrerdby
thr \ruiou\ pllrtr.s
Collrpuler indI t)Lh UIIAYA
lN', itiNA',
ONAt. AN NUAt. SYMt'0SIJM ON MANACIiMIiN',t'telecorumuniclltions lechnology
is
r
pi(lly
evolving
to
nlllke
ihe
creation anddissernin.rthn ol inlornralion heconles illster, che per.lndbetlerqrality.
Accor{i
g to B[Lrrl)rr(l (]001)SC-N] r\ n Ilirrrxgc )cIr collcepl lhrough lhei
tegrxlionol
pro(luco()Ireti\ilic\
lornrc(lhel\ccn
supplier. t)ro(lucer-mllnulllcture. (lislributor\\'rLrehouse. ru)!l relnil cr\lor)rcrs.
iI
orderlo
ohlllin1
|lll(cr)
ol
(lislribulionoi
rlreproducr by the number.
bc
lion, .ud time so rs lo reduce cosls while inlproving serlrcelo custonrcrs Wilh the r.rpid use
ol
lT
lhe cnrrcnl SCM crn he S,ouped inlo a neNccolrolric
pilrldi!nr
irstirllo\\\:
(l)
rilrc b
sed conrpcliriorr.(2)
the crelion
ol
lhesynchroniz:rrioI lirrreliorr\ ol rhc conrl)ilIy (:]) ser\ iccs lirik)rcd lo thc needs ol supplers
rr1(1 uscr\ ln(l (.1)
iI.rcl\cd
corr\oli(hliof lrnons supplicl.i lrxl cornDrnicsi\ccorLliDg
to lndrLrlit
fl1(l DtoLol)rllrolo (2001) llrc rolcol I-l Ir
SCM c.rn be \,ieweoIionr lwo perspecri\es. nirnrely
l.'l'echnic.rl Pcll\l)ccliYc
Iu(lgrog lroLr
llr(
rcclrrrlcillsi(l(
rhcrc irrcl$o
lirrclior)\ol
l'l'tl)
l
mIsl
be nrel.,r
('r.xliotr lru rx lir)n\As|ccrs
tlrl
Lru\l bc (lorcl)\
II
irc
r\
lirllo$s:ll
nrusr hc irblc ro bc ir 0rerns 1orller
Lhc ltlclsor
e!enls irre encoLrntcredclrily in lhe compllnys brsiness into qu
n(i(rli!c
dall
loflnal
There are twoeonrnron $/l)s urc conrllonlv uss(1. rlilnrcl! rr)nrruillirnd iurlonr lic
-
l'l
I)usl L)cllhl!
lolrurslorll
rllcrn\
(lxtll collccl,J(l irrto irrlormation rclevantlo slrkclx)l(lcrs. (hc rnarlrgrnrent. stall. custorncr\. busincss pirlners. bu\iness
o$Icr,
flr(l
orhcr pnrtrcs collccrncdIior
llre rrrirnirscrrrcrlrlrrd slirll
ol
thccoDrpr
). i
li)rIll(ioI
is
proce\\eddirlil is
lhe rx\,r' d:lla neededlo
m.rkc dccisionssrllegicillly
irnd lilcl ically-
'ihe
rcsul(sol
rhe deeisn)n-mllLing lvi1lpro!ide
r
!xricry
ol
direcl arrdIxl r(r(r
IrlpiLcr ()Lr l)u\nc\\
p.rlirrrrNn0col
lhc conrl)irr!
Inlbrrruti()ngcllcllrlc(l lroLr rhc
(Lrllt,(lrll
proccs\iIg eqLriptc(l\\ilh
lhc cxPcricncc aDd irrlcllccrol
llrc
([risioll
Lnllkcrs$il]
c\crlurlLv
hecollrcrl
kIo\vlcdge orLrx)\\,lc(lgc lor lhc co ccrrlc(l Ircc(lb;lck ol lhc
rc\llr\ i\ \cr)
good (lecision lo he kno\\,n by rvrrirly ol
srrkclnlder\ in lheconrprny lhe results
ol
gooddcci\ion
r
aki0! \houldbe
n exrnrple tbr olhers in lhe comprny. while poorrc\!Llr\ hx\,c
Il\o
lcl rcd rhrl
not hrppening llgllin in thclirlurc lTisthcncrl
lrL\k.ro
proccs.iiniirr
rltiorr
ol)rLinedb)
\lnlous crirlir)S
orgrnizrtiorrirl c()rrlc\r ir knos,lc(lg( rhirr cirr he ircccs{c(l h! tlll purlics $ ilhin tfu conrpnrrvlrirrirll\
r
uollccliorrol
krx)\\ lc(lgr otrlirir)cd rLrnl sllLdic(]lbr
llrc coI)l)iury opcrtltcs \\,illbeI
pro!ision ol \\'isdonr $hich is pricelcss wrs(lonr girinedi\
the result
olrn
lcnrninsorgnnizlllron whrch rs lhc idel]lityol
the company inlhc
tllure
wi\(lo0r
i\
errb!'ddcdin
eirch individul
ollender elerydrybu\ilrcs\
llc(i\ilic\
tlr.
!\pcdc(l
to
Illlkc
Lhc collrplllr\/ relirlcdlo
ar]orgrurizrLlroll
lhll
r\ rLl$r)\
rr)crcrl\rrrS pLirlirIlrlilrcc l-lilrr\lbrrrr k0o\\,ledgrir)lo \\ isdorn is lhc Irsl
I'l
tohiI
rhccrerli\c
proecs\Ilrs
nrany applicatiortsrn lhc
crl.gor)
ol illU
rcrl
irnclligclrcc iur(lcrpcrr
\yslcmshr!c
bcr irrplclrcnrcdif
\iliiou\
rrulrinirlioDrl conrprnics to rcpl ce hurrnn Iirncliorrsin
nlking cr iticnl dccisions intrusrness1 0,, tillAYA
lN'l'lillNA'll0NAl,
ANNUAL SYMP0SIU14 0N N4ANACI;MllNlb
Funclion Dcplolnr.nrlo
thc enlilrcs lirels. (Lrlu. lrrl;rrr)ill;on. kno\1'ledSe. arlcl \\'isdonr.lhe
l'l
hustUrrctions rel ling lo irspec(s ol the dcploynrenl s fbllows:
-
Cuther inglT
rlruslhil!e lacilille\
llrll
iIc
ble lo collcct enlities rrnd PUIil
in
digitillr,
r.'g.
r"rlrrrrrr 51,,'i,." ,rnl1 .. r,r,r{ l\'..1,1(r''
(.'.rl..rr :r r:rrr,:tt.'t
rrrri'lttr ch rrc(cllnrcs ol entil]-rululc(lenli(ies, $'lrich is rcPrcsen(c(l r11 \'.lrious mullirnc(lir. trclr rs lLj\l- tru(lio. inrrrsc !idco. rrn(lothcrs
-
OrganisiugTo ticililllte
the scLrch li)r cn(ilics ilt nrcchrnisln ibr org niTing lhe slorageconecPl\
ol
(lirlrr \lruelrrLcs- (lllrrhrrse. scrcrrcc lhirl is ollcrr usc(l iLl rollllcclion-
Sc['cLingN hrer
(l;rlr
IT
lnust have a standardofenriries on the stori8e nredilrm The
tul(l
lilc \v\tcIr
rlrc thch
src\ ol-lhc \\,il h l his rc(luiNr)rcnlAl
lhc \IrioU\
plrtressirhirr
lhe crrlrtic\ corlrprrnies rc(luireil. l-l
rrrrslprovide lircilities
lo
lrcililille
the se rch ilnd seleclion Portal technology is onew
)
ol bcrrrg til\o1e(l by lhc colnprny in sol!ing lhis Problem-
S !nlhc\i7 inSOlicI
llr.
(le.i\iorr rrtxIcr(
rrct(l Lrrorc lhirrr onetrrlil\
lir
eornhirlrrlion ol'\c\'cr
lc
rlrlics)lr) rrrilli. il crrsicr lo \ec lhc co nfrrrly\ btrsirrL's\ sirurtioo-
DrstrihrrtingIinrlly
ll'
musl hrl\ c lhc irrlrrrstrtrclure lo (lislribuls lhc v.lrious enlilics ol lhc crrtilie\|re
kcpl k) rho\c \\'lx) rrccdil
Iheproccs\ol dePloying
lhese entitiesrrusl
l\o
pl) rrllcrrliorl
lo
lhcle!cl
ol
nced. such as spccdol
access. theiI)forl|llrc(
ol Lhc
crr(il!
un(l\o
linlh
To bc ilhle to drslribulc nulli'nre(lircnlit!.
lir
crifrrPle.
rr.c(lc(lir
lrrlnsnris\ion rncdilrnr\\'i(llh
ribhon (hrSIl t)iln(l\\ i(llh) so lhill lhc p.rii)rrrrxncc cil bc ellecliYcly sPrcil(l2. Mlnr.rgcr iill I'er\pectiYc
ln leflns
ol
|rrnrgerirl
busrne!\. plrliculxrly in rellliolr to SCN4. there lre lbur roles expected by thc conrP rrJ ol rul cllcctive inrPlerncllrltionol
IT. ntlnlely:a.
MinifrizcIti\k\
Ilvcr)
hLL\ircss hn\rl\
rl\k\.
csp.crnlly lllo\c rL\v)crrrlr,(l\'llh
ilrLLncirll lircrors In gerrcriLl- lhe risk rorrrc\ llorrr lhe urrccrl irli irr
\ariotrs $'rrys irnd ollrcr crlernrrl irspc!r\ thlll rLrc tr.)orxl Lhr rorrlrol ol lhc eoLIl)llrr\'ll
Prcsencc irr ilddilion lo bclrblc lo help llrc cornpirn! lo rc(hrcc Lhe risk ol lln cxislirrg busrrlcr's, it should xlso bc ir rrrern\ lo nssisl irr nritnirgirlg risks Iilced everydly
b. Cosr S
viIg\
Anollrci bid is
ollcril
1l cllicicn!!
inrpro\crncrrrs rrn(l oplinrizltionol
business proccsser irl lhc conrPxn)' l'llcrr irre li)trr wny\ loollcr
l'l
lo re(ltrce cosls thirl il,c oftcrrrcur.(l
li)r rLclr\illc\
oL arrilt'ot).rrLlion\ rrrrnrtl)':lli
nittrLlr()rr l'roccsshrplerncrnllion
ol
vllriousII
col]rponen(\ nrc irblclo
renrove or elilninrlenon'vnluc.lddcd proccssc\ n n cxrrnrPle is lhc Prolision
of
AIM
ro Ieducecrslonrcr quc!rcs irl elch trunk lcllcr or crrll cerller lo rcplirce lhe
llnction of
cll\rolrllr
sur\icc iLrdcrlillg$ilh
cu\lomrr eo ntlrrrrrlsSirrpliliexlrol
l'rocl\sVtll iorLs l)rocc\\ci
lrc
lrrrglll\
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b)
irnpleruentrrrg\,llrioIrs
ll
corrrponer\
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rrrdpplrcilllons
lbr
exrl|rPle) C
ll
rl
il
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to
rPProvll usullly
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ro
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