Abstract
Green Enterprise Resource Planning (ERP) is one of the method which is
made to improve organizations or companies in exploiting resources to work
on productions. The goals of this green ERP are to maintain environmental
stability, to avoid harmful green house effect caused by carbon footprints.
With the concern of every environmentalist and forceful government
regulation, every company, especially manufacturing will have to specify the
way of their consumption of resources and management of waste to make
them aligned. Several other modules are also adjusted to this green ERP
system such as Customer Relationship Management in case of greening
management customer satisfactory and Supply Chain Management as the
procurement and greening distribution system.
Abstraksi
Green Enterprise Resource Planning (ERP) adalah salah satu metode yang
mana dibuat untuk meningkatkan suatu perusahaan dalam memanfaatkan
suatu sumber daya untuk menghasilkan suatu produk. Tujuan dari green
ERP adalah untuk mempertahankan kestabilan alam, untuk menghindari efek
rumah kaca yang sangat membahayakan yang disebabkan oleh gas carbon
dioksida. Dengan dorongan para ahli lingkungan dan hokum pemerintah yang
mengikat, setiap perusahaan, pada khususnya pabrik diharuskan
memperhatikan konsumsi sumber daya dan menyesuaikan manajemen
limbah. Beberapa modul green ERP lainnya seperti Customer Relationship
Management yang menangani kepuasan konsumen dengan konsep green
dan Supply Chain Management yang mengatur pengadaan barang dan
distribusi turut disesuaikan terhadap konsep green.
Table of Content
LEMBAR PENGESAHAN TUGAS AKHIR ... 1
LEMBAR PERNYATAAN PERSETUJUAN PUBLIKASI LAPORAN TUGAS AKHIR UNTUK KEPERLUAN AKADEMIS ... 2
SURAT PERNYATAAN ORISINALITAS KARYA ... 3
Preface ... 4
Chapter II: Green Background ... 14
II.1. Enterprise Resource Planning (ERP) ... 15
II. 2. Supply Chain Management (SCM) ... 16
II. 3. Customer Relationship Management (CRM) ... 18
Chapter III: Implementation ... 21
III. 1. Green Business ... 22
III. 2. Energy Conservation ... 22
Table of Picture
Picture 1. Supply Chain Management Scheme………...…...14
Chapter I: Introduction
Global warming, nowadays this term keeps being mentioned
everywhere to make people realize and think about the consequence of its
existence on earth. People keep on living with using all the resources that
earth has provided for daily needs such as food, shelter, transportation, and
entertainment. The never ending life cycle of living beings on earth makes
people keep taking advantage and using resources of the earth, combustible
substance, chemical elements, crops, and many other things.
With the touch of technology, people process raw materials into
something useful for daily needs called products. However to create one type
of products it is necessary to process the raw materials. Many things are
required just to process one raw material into finished products, burned with
fire using fuel, froze using nitrogen, temper, blend, arrange using machines
that needs electricity, and lots of other processing methods to create
products. Manufacturing purpose is to create more value in each of the item
so people can use it for greater purposes. The goals of the production is
basically to supply demand and gain profits, nothing does really matter as
long as one organization or company gains profits from what it produces and
sells. There are 2 types of basic product that enterprises offer to sell,
concrete products, and service products. Resources are necessary no matter
what the product type is. However just because one company gets good
profits usually they are satisfied with their current process without knowing
that there is something more important than just gaining profits, it is the
environment.
ERP as the one major involvement in a business nowadays, provides
decreasing costs and increase profits. However, in the first impression of
ERP technology, nothing is shown that this kind of technology is actually
caring about environment directly; this report will show how is this system
contributes to nature and society by greening the enterprise.
I. 1. Problems Occurred
Global warming as the current issue nowadays involves all living
being, especially humans as the main entity who always needs environment
for supporting life. Poisonous chemical substances are thrown out to the air,
land and water from daily activity destroying nature’s life itself. Carbon
footprint is the most obvious cause for increasing temperature of the earth.
Industries, organizations, and companies are some of the largest impact on
producing this harmful gas. Even all their objectives are to satisfy the
customers and gain profits; it was included in the output that everything
should go into process and the result is products and waste.
Environmental scientist has made this matter clear that carbon
footprint and the release of dangerous chemical substances need to be
pushed down every year to come; otherwise deadly consequences are
waiting for every living thing on earth. Government, environmental scientist
and large number of people insist that people need to start act green, means
conserve every resources. Industries were also included in this program
without doubt. Main concern that needs to be taken care is waste
I. 2. Goals
minimize pollution output and manage it into more environmental friendly.
Green Customer Relationship Management (GCRM) will help
customer to get information as much as they want about the products, not to
mention GCRM will act greener because less paper usage, but also customer
satisfaction will increase gradually because of the fast response from the
company.
Green Supply Chain Management (GSCM) will be more adjusted
mainly on the distribution and packaging, because from that point, GSCM will
be able to track the carbon footprint output and more efficient on using the
resource for the packaging itself. Given that GSCM will surely able to
decrease emission since there will be less error happen on every order and
delivery.
The expected goals from this report and implementation of the systems:
• Efficiency in handling the resources,
• Better work process,
• Integrated system,
• Waste management,
I. 3. Report Boundaries
This report was made for academic purpose of fulfilling the task that
given to the author as a student at Bond University. Author did not actually
experience using of the ERP software, nor do actual work and survey relating
to green activity results. This report is considered as research paper which
made by doing a research for information mainly through internet and
websites as references, and author’s knowledge.
Although this report was made, there are still some boundaries
available to the fact which the author explained:
- This report explains and describes how ERP, SCM, and CRM
contribute in helping people to reduce the carbon footprint.
- Although ERP, SCM, and CRM were implemented in a company, it is
not guaranteed one company will act greener than it used to be.
- Green ERP will not solve the problem green house effect entirely
which is caused by carbon footprint, its all depends on the people.
- Not every company who wants to be green has to implement ERP
Chapter IV: Conclusion
Nowadays business is not just thinking about getting profits anymore,
society, government, and environment are asking for process that is
‘eco-friendly’. Global warming is the main concern about this matter because too
much CO2 emission in the air that resulting green house affect which is very
harmful to all living being. With the drive to being more environmentally
responsible, corporate management is setting initiatives to reduce carbon
emissions.
• Most important thing is efficient
By being green, companies are conserve energy usage and saving the
environment by using nature’s product efficiently. ERP, SCM, and CRM are
the major part in almost all business also contributes methods that are green.
Green ERP helps companies to know exactly what to do to reduce the carbon
footprint which is inefficient workload on shipping department. Green SCM
emphasize all efficiency on supply and distribution of the products to the
customer such as less packaging, correct amount of products which is need
to be delivered. Green CRM is how the company please the customer directly
With better performance of the ERP, SCM, and CRM in the
companies, it is expected that the future of the environment is getting better
References
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