INTERNATIONAL UNDERGRADUATE PROGRAM BINA NUSANTARA UNIVERSITY
Major Computer Science Sarjana Komputer Thesis Semester [Even] year 2005
IP TELEPHONY
Hansel Gideon Gunawan (0500549366)
ABSTRACT
The objective of the thesis is to analyze IP Telephony technology and why such good technology is not popular in Indonesia, and hopefully by the end of this paper solutions and recommendations to solve this issue can be given. The main discussion will be mainly about the comparison between the IP Telephony and the traditional system (PSTN) in the context of wartel. The question that the thesis tries to answer is “Why the such advanced technology like the IP Telephony is not implemented in Indonesia? What is the barrier? Why this technology cannot replace the existing traditional system (PSTN)?”
In order to complete the objective of this thesis, I did some research in some wartel and with the data gathered, I can simulate the scenario if the IP Telephony is implemented instead of PSTN.
PREFACE
I would like to thank everyone that has been so helpful throughout the creation of this thesis. I will never able to complete this thesis without the help and support from all the involved party. I get such amazing experience in the last 5 months and hopefully what I’ve created can be used as additional knowledge in the IT world. I would also like to show gratitude towards Mr. Minaldi Loeis for the guidance, Cisco System for the given
opportunity and support, Mr. Bedjo from TELKOM for the information given, all the wartel that have participated in the survey, and other important party that I cannot mention one by one.
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ABSTRACT V
PREFACE VI
LIST OF FIGURES XI
LIST OF TABLES XII
CHAPTER 1 INTRODUCTION ERROR! BOOKMARK NOT DEFINED.
1.1 BACKGROUND ERROR! BOOKMARK NOT DEFINED. 1.2 PERCEIVED PROBLEM ERROR! BOOKMARK NOT DEFINED. 1.3 PROPOSED APPROACH ERROR! BOOKMARK NOT DEFINED.
1.4 SCOPE OF PROBLEM ERROR! BOOKMARK NOT DEFINED. 1.5 AIMED BENEFITS ERROR! BOOKMARK NOT DEFINED. 1.6 ESTIMATED REQUIRED RESOURCES ERROR! BOOKMARK NOT DEFINED.
1.7 STRUCTURES ERROR! BOOKMARK NOT DEFINED.
CHAPTER 2 THEORETICAL FOUNDATION ERROR! BOOKMARK NOT
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2.1 COMMUNICATION MODEL ERROR! BOOKMARK NOT DEFINED. 2.2 TELEPHONE ERROR! BOOKMARK NOT DEFINED. 2.2.1 DEFINITION ERROR! BOOKMARK NOT DEFINED.
2.2.2 HISTORY ERROR! BOOKMARK NOT DEFINED.
2.4.2 PROTOCOL ERROR! BOOKMARK NOT DEFINED.
2.4.2.1 Definition Error! Bookmark not defined. 2.4.2.2 Characteristic Error! Bookmark not defined. 2.4.2.3 Internet Protocol (IP) Error! Bookmark not defined. 2.4.2.4 Transmission Control Protocol (TCP) Error! Bookmark not defined. 2.4.2.5 User Datagram Protocol (UDP) Error! Bookmark not defined. 2.4.2.6 Hypertext Transfer Protocol (HTTP) Error! Bookmark not defined. 2.5 NETWORK ERROR! BOOKMARK NOT DEFINED.
2.5.1 LOCAL AREA NETWORK (LAN) ERROR! BOOKMARK NOT DEFINED.
2.5.2 WIDE AREA NETWORK (WAN) ERROR! BOOKMARK NOT DEFINED. 2.6 IP TELEPHONY ERROR! BOOKMARK NOT DEFINED.
2.6.1 IP TELEPHONY DEFINITION ERROR! BOOKMARK NOT DEFINED.
2.6.2 HISTORY OF IP TELEPHONY ERROR! BOOKMARK NOT DEFINED. 2.6.3 BENEFITS OF IP TELEPHONY ERROR! BOOKMARK NOT DEFINED.
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2.6.5.2 Session Initiation Protocol (SIP) Error! Bookmark not defined. 2.6.5.3 Skinny Client Control Protocol (SCCP) Error! Bookmark not defined. CHAPTER 3 PROBLEM ANALYSIS ERROR! BOOKMARK NOT DEFINED.
3.1 INTRODUCTION ERROR! BOOKMARK NOT DEFINED. 3.2 WARUNG TELEKOMUNIKASI (WARTEL) ERROR! BOOKMARK NOT DEFINED. 3.3 WHY IT SHOULD IP TELEPHONY ERROR! BOOKMARK NOT DEFINED.
3.4 INFORMATION GATHERING ERROR! BOOKMARK NOT DEFINED. 3.5 TEMPORARY CONCLUSION ERROR! BOOKMARK NOT DEFINED. 3.6 ANALYSIS ERROR! BOOKMARK NOT DEFINED.
3.6.1 SURVEY SHEET ERROR! BOOKMARK NOT DEFINED.
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3.6.2.3 Summary Error! Bookmark not defined.
CHAPTER 4 SYSTEM DESIGN ERROR! BOOKMARK NOT DEFINED.
4.1 COMPONENTS ERROR! BOOKMARK NOT DEFINED. 4.1.1 TRADITIONAL WARTEL ERROR! BOOKMARK NOT DEFINED.
4.1.1.1 Card & Display Error! Bookmark not defined. 4.1.1.2 Master Terminal & Interface Error! Bookmark not defined. 4.1.1.3 Computer Error! Bookmark not defined.
4.1.1.4 Handset Error! Bookmark not defined.
4.1.1.5 Cable Error! Bookmark not defined.
4.1.1.7 Fax machine Error! Bookmark not defined.
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4.1.2 IP TELEPHONY WARTEL ERROR! BOOKMARK NOT DEFINED. 4.1.2.1 Call control software Error! Bookmark not defined. 4.1.2.2 Computer Error! Bookmark not defined. 4.1.2.3 Voice-enabled Router Error! Bookmark not defined. 4.1.2.4 Internet connection Error! Bookmark not defined.
4.1.2.5 Modem Error! Bookmark not defined.
4.1.2.6 Handset Error! Bookmark not defined.
4.1.2.7 Cable Error! Bookmark not defined.
4.1.2.8 Billing System Error! Bookmark not defined. 4.1.2.9 Fax machine Error! Bookmark not defined. 4.1.2.10 Printer Error! Bookmark not defined. 4.2 DESIGN ERROR! BOOKMARK NOT DEFINED.
4.2.1 PSTN ERROR! BOOKMARK NOT DEFINED.
4.2.2 IP TELEPHONY ERROR! BOOKMARK NOT DEFINED.
CHAPTER 5 SYSTEM IMPLEMENTATION ERROR! BOOKMARK NOT
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5.1 SYSTEM IMPLEMENTATION ERROR! BOOKMARK NOT DEFINED.
5.1.1 PSTN ERROR! BOOKMARK NOT DEFINED.
5.1.2 IP TELEPHONY ERROR! BOOKMARK NOT DEFINED.
5.1.2.1 Call control software Error! Bookmark not defined. 5.1.2.2 Computer Error! Bookmark not defined. 5.1.2.3 Voice-enabled router Error! Bookmark not defined. 5.1.2.4 Internet Connection Error! Bookmark not defined.
5.1.2.5 Modem Error! Bookmark not defined.
5.1.2.6 Handset Error! Bookmark not defined.
5.1.2.7 Cable Error! Bookmark not defined.
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5.1.2.9 Printer Error! Bookmark not defined.
5.1.2.10 Fax machine Error! Bookmark not defined. 5.2 SCENARIO ERROR! BOOKMARK NOT DEFINED. 5.2.1 WARTEL TO LOCAL AND LONG DISTANCE PSTN ERROR! BOOKMARK NOT DEFINED.
5.2.2 WARTEL TO PSTN USING VOIP (LONG DISTANCE AND INTERNATIONAL) ERROR! BOOKMARK NOT DEFINED.
6.1.2 PAYBACK PERIOD ERROR! BOOKMARK NOT DEFINED.
6.2 DISCUSSION ERROR! BOOKMARK NOT DEFINED.
6.3 POSSIBLE EXPLANATION ERROR! BOOKMARK NOT DEFINED.
CHAPTER 7 CONCLUSION AND RECOMMENDATION ERROR!
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7.1 CONCLUSION ERROR! BOOKMARK NOT DEFINED. 7.2 RECOMMENDATION ERROR! BOOKMARK NOT DEFINED.
REFERENCES ERROR! BOOKMARK NOT DEFINED.
CURRICULUM VITTAE ERROR! BOOKMARK NOT DEFINED.
APPENDICES ERROR! BOOKMARK NOT DEFINED.
A. VENDOR ERROR! BOOKMARK NOT DEFINED.
A.1 CISCO SYSTEMS, INC. ERROR! BOOKMARK NOT DEFINED. A.1.1 Company Overview Error! Bookmark not defined. A.1.2 IP Telephony related product Error! Bookmark not defined. A.1.3 Organizational Structure Error! Bookmark not defined.
A.2 TELKOM ERROR! BOOKMARK NOT DEFINED.
A.2.1 Brief History of Telkom Error! Bookmark not defined. A.2.2 Organizational Structure Error! Bookmark not defined.
List of Figures
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Figure 2.1 Communication between workstation and server
Figure 2.2 Communication between two phone using PSTN ...Error! Bookmark not defined.
Figure 2.2 Simple model of communication...Error! Bookmark not defined. Figure 2.3 Internetworking Protocols in context ...Error! Bookmark not defined. Figure 2.4 H.323 network architecture ...Error! Bookmark not defined. Figure 2.5 The H.323 protocol stack
Figure 2.6 SIP protocol architecture ...Error! Bookmark not defined. Figure 3.1 Average amount of visitors...Error! Bookmark not defined. Figure 3.2 Amount of telephone set...Error! Bookmark not defined. Figure 3.3 Duration of local call ...Error! Bookmark not defined. Figure 3.4 Duration of Long Distance call...Error! Bookmark not defined. Figure 3.5 Duration of International call ...Error! Bookmark not defined. Figure 3.6 International access number ...Error! Bookmark not defined. Figure 3.7 Satisfaction rate of Telkom service ...Error! Bookmark not defined. Figure 4.1 Traditional Wartel...Error! Bookmark not defined. Figure 4.2 IP Telephony Wartel...Error! Bookmark not defined. Figure 5.1 Call to PSTN (local and long distance) ...Error! Bookmark not defined. Figure 5.2 Call to PSTN using VoIP (Long Distance and International) ...Error!
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List of Tables
Table 2.1 History of Telephone ...Error! Bookmark not defined. Table 3.1 Result Overview...Error! Bookmark not defined. Table 3.2 Average amount of visitors ...Error! Bookmark not defined. Table 3.2 Amount of telephone set ...Error! Bookmark not defined. Table 3.3 Duration of local call ...Error! Bookmark not defined. Table 3.4 Duration of Long Distance call...Error! Bookmark not defined. Table 3.5 Duration of International call...Error! Bookmark not defined. Table 3.6 International access number...Error! Bookmark not defined. Table 3.7 Satisfaction rate of Telkom service...Error! Bookmark not defined. Table 5.1 Computer specifications...Error! Bookmark not defined. Table 6.1 Traditional wartel feasibility study ...Error! Bookmark not defined. Table 6.2 IP Telephony wartel feasibility study ...Error! Bookmark not defined. Table 7.2 VoIP Wartel + Warnet feasibility study...Error! Bookmark not defined. Table A.2 Telkom company history...Error! Bookmark not defined.
