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DAFTAR PUSTAKA. Ajzen, I. (1988). Attitudes, personality, and behavior. Bristol: Open University Press

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DAFTAR PUSTAKA

Aaker, T. (2011).Tahun ini Standard Chartered Bank targetkan pertumbuhan 25%. Diakses dari http://swa.co.id/listed-articles/tahun-ini-standard-chartered-bank-targetkan-pertumbuhan-25 pada tanggal 13 Februari 2013

Ajzen, I. (1988). Attitudes, personality, and behavior. Bristol: Open University Press

Ali, N., Azam, M., Alam, F., & Baloch, Q.B. (2010). Measuring the level of job satisfaction, commitment and turnover intentions of private sector universities' teachers of NWFP. Interdisciplinary Journal of Contemporary Research in Busiess. Pakistan Vol. 2, No. 6: 129-142

Ali, N., & Baloch, Q. B. (2010). Job satisfaction and employee turnover intention (Case study of NWFP Pakistan based banking sector). Interdicilinary Journal of Contemporary Research Business. Vol. 2, No.5: 39-66

Almalki, M. J., FitzGerald, G., & Clark, M. (2012). The relationship between quality of work life and turnover intention of primary helath care in Saudi Arabia. BMC Health Services Research. 12:314

Anderson, M. A. & Brooks, B. A,. (2005). Defining quality of nursing work life. Nursing Economics. Vol. 23 (6), Nov - Dec. 319 – 326

Anitha, B & Rao, P. S. (1998). Quality of work life in commercial banks. New Delhi: Discovery Publishing House

APIndonesia.com. Daftar nama kantor pusat bank di Indonesia. http://apindonesia.com/company/daftarbank.html Diakses pada tanggal 30 April 2013

As’ad, M. (2004). Psikologi industri dan organisasi. Cetakan Kesembilan. Yogyakarta: Liberty

Aydogdu, S. & Asikgil, B. 2011. An empirical study of the relationship among job satisfaction, organizational commitment and turnover intention. International Review of Management and Marketing, Vol. 1, No. 3, pp. 43-53

Azwar, S. (1999). Dasar-dasar psikometri. Yogyakarta: Pustaka Pelajar

(2)

Bank Indonesia. (2012). Statistik perbankan bank Indonesia. Diunduh dari http://www.bi.go.id/web/id/Statistik/Statistik+Perbankan/Statistik+Credit+B ureau/Jumlah+Pelapor/ pada tanggal 17 Oktober 2012

Berry, M. L. (2010). Predicting turnover intent: Examining the effects of employee engagement, compensation fairness, job satisfaction, and age. Trace: Tennessee research and Creative Exchange. Doctoral Dissertation. University of Tennessee, Knoxville

Blum, M. l. (1956). Industrial psychology and its social foundations. New York: Harper & Row, Publishers

Bratadharma. (2012). Regulasi dan kelangkaan SDM dinilai hambat pertumbuhan perbankan. Tersedia di http://www.infobanknews.com/2012/04/regulasi-dan-kelangkaan-sdm-dinilai-hambat-pertumbuhan-perbankan/ diunduh pada tanggal 3 April 2013

Chan, K. W., & Wyatt, T. (2007). Quality of work life: A study of employees in Shanghai, China. Asia Pacific Business Review, Vol.13, No. 4, 501-517

Davis, K. (1981). Human behavior at work human relations, and organizational behavior. New York: McGraw-Hill, Inc

Davis, K & Newstrom, J. W. (1989). Human behavior at work. New York: McGraw Hill Book Company

Griffeth, R. W., Hom, P. W., & Gaertner, S. (2000). A beta-analysis of antecedents and correlates of employee turnover: Update, moderator tests, and research implications for the next millennium. Journal of Management 2000, Vol. 26, No. 3, 463-488

Gunawan, H. (2012). Karyawan bobol BRI ratusan juta. Diakses dari http://www.tribunnews.com/regional/2012/05/07/karyawan-bobol-bri-ratusan-juta pada tanggal 2 Februari 2013

Halim. (2013). Kelangkaan SDM picu kenaikan gaji. Tersedia di http://www.infobanknews.com/2013/01/kelangkaan-sdm-picu-kenaikan-gaji/ diakses pada tanggal 3 April 2013

Hadi, S. (1977). Metodologi research. Yogyakarta: Yayasan penerbitan Fakultas Psikologi UGM

Herzberg, F., Mausner, B., & Synderman, B.B. (1959). The motivation to work. New York: John Wiley & Sons, Inc

Huang, T. C., Lawler, J., & Lei, C. Y. (2007). The effects of quality of work life on commitment and turnover intention. Social behavior and personality. Vol. 35, No. 6, pp.735-750

(3)

Hwang, I., & Kuo,J. (2006). Effects of job satisfaction and perceived alternative employment opportunities on turnover intention-an examination of public sector organizations. Journal of American Academy of Business, Cambridge. Mar, 2006, 8, 2, pp. 254

Ivancevich, J. M. Konopaske, R. & Matteson, M. T. (2008). Organizational behavior and management. New York: McGraw Hill

Johan, R. (2012). Dilema gaji bankir. Diunduh dari http://www.infobanknews.com/2012/08/dilema-gaji-bankir/ diakses pada tanggal 18 Oktober 2012

Kumar, R., Ramendran, C., & Yacob, P. (2012). A study on turnover intention in fast food industry: Employees’ fit to the organizational culture and the important of their commitment,. International Journal of Academic Research in Business and Social Sciences. Vol. 2, No. 5 pp 9-42

Locke, E. A. (1976). What is job satisfaction? Organizational behavior and human performance, 4 (4), 309-336

Luthans, F. (1985). Organizational behavior, 4th edition. New York: McGraw-Hill, Inc

Luthans, F. (1998). Organizational behavior, 8th edition. New York: McGraw-Hill Book Company

Mahapatra, U. C. (2011). Human resource management (HRM) and quality of work life. Social Science International, Vol. 27, No. 2 (2011), pp 327-338

May, B., Lau, R. & Johnson, S. K. (1999). A longitudinal study of quality of work life and business performance. South Dakota Business Review, 58, pp. 1–7

Meyer, J. P & Tett, R. P. (1993). Job satisfaction, organizational commitment, turnover intention, and turnover: Path analysis based on meta-analytic findings. Personnel Psychology, 46, pp 259-293

Mbah, S. E. & Ikemefuna,C. O. (2012). Job satisfaction and employees’ turnover intentions in total Nigeria plc. in Lagos State. International Journal of Humanities and Social Science Vol. 2, No. 14, pp 275-287

Mobley, W.H. (1977). Intermediate linkages in the relationship between job satisfaction and employee turnover. Journal of Applied Psychology 62, 237-240

Mobley, W. H., Horner, S. O., & Hollingsworth, A. T. (1978). An evaluation of precursors of hospital employee turnover. Journal of Applied Psychology, Vol. 63, No. 4, 408-414

(4)

Mosadeghrad, A. M., Ferlie, E., & Rosenberg, D. (2011). A study of relationship between job stress, quality of working life and turnover intention among hospital employees. Health Services Management Research 2011; 24: 170–181

Muftah, H. A., & Lafi, H. (2011). Impact of QWL on employee satisfaction case of oil and gas industry in Qatar. Advances in Management & Applied Economics, vol.1, no.2, 2011, 107-134.

Park, J. S., & Kim, T. H. (2009). Do types of organizational culture matter in nurse job satisfaction and turnover intention? Leadership in Health Services, Vol.22, No.1, pp. 20-38

Price, J. (2001). Reflections on the determinants of voluntary turnover. International Journal of Manpower 22, 600-624

PwC Indonesia. (2012). Indonesian Banking Survey Report 2012

Quinn, R. P. & Staines, G. L. (1979). The 1977 Quality of employment survey: Descriptive statistics with comparative data from the 1969-70 and the 1972-73 surveys. Ann Arbor, Mich: Institute for Social Research, The University of Michigan

Randhawa, G. (2007). Relationship between job satisfaction and turnover intentions : An empirical analysis. Indian Management Studies Journal. 11, 149-159

Razali, M.Z. (2004). Quality of work life concept. Gadjah Mada International Journal of Business, Vol. 6, No. 3, pp 326

Ribash, J. W., Roodin, P. A., & Santrock, J. W. (1985). Adult development and aging. Dubuque: Wim. C. Brown Publishers

Ridlo, I. A. (2012). Turnover karyawan "kajian literatur". Surabaya: PHMovement Publication.

Riyono, B. (1991). Peranan orientasi nilai budaya dalam kepuasan kerja pada karyawan PT. Stanvac Indonesia. Skripsi. (Tidak Diterbitkan). Fakultas Psikologi Universitas Gadjah Mada

Riyono, B. (2012). Laporan hasil assesment QWL. Fakultas Psikologi Universitas Gadjah Mada, Yogyakarta

Robbins, S. P. (2005). Organizational behavior, 11st Edition. New Jersey: Pearson Prentice Hall

Samad, S. (2006). The contribution of demographic variables: Job characteristic and job satisfaction on turnover intention. Journal of International Management Studies, Vol. 1, No. 1, pp. 1-12

(5)

Sang, K. J., Ison, S. G., & Dainty, A. R. (2008). The job satisfaction of UK architects and relationships with work-life balance and turnover intentions. Engineering, Construction and Architectural Management, Vol. 16 No. 3, 2009 pp. 288-300

Sari, L. M., Judge, T. A. (2004). Employee attitude and job satisfaction. Human Resources Management, Vol. 43, No. 4, pp. 395-407

Schwab, D. P. (2005). Research methods for organizational studies. London: Lawrence Erlbaum Associates, Publishers

Setiadi, E. (2012). Bank syariah butuh banyak pegawai. Diakses dari http://keuangan.kontan.co.id/xml/bank-syariah-butuh-banyak-pegawai pada tanggal 13 Februari 2013

Setionegoro, I. (2011). Tetap bijak saat pegawai dibajak. Diunduh dari ://www.tempo.co/read/news/2011/09/25/174358095/Tetap-Bijak-Saat-Pegawai-Dibajak pada tanggal 23 November 2012

Setyawati, I. (2013). Pengaruh antara kualitas kehidupan kerja, hardiness, dan persepsi mengenai peluang alternatif pekerjaan terhadap intensi turnover. Tesis. (Tidak Diterbitkan). Yogyakarta :Fakultas Psikologi Universitas Gadjah Mada,

Spector, P. E. (2012). Industrial and organizational psychology: Research and practice 6th Ed. New Jersey : John Wiley & Sons, Inc

Sree, S., & Kamalanabhan, T. J. (2010). A three dimensional analysis of turnover intention among employees of ITES/BPO sector . South Asian Journal of Management; Jul-Sep 2010; 17, 3; pg. 85

Staffelbach, B. (2008). Turnover intent. Diploma Thesis. Strategie-und Unternehmensökonomik University of Zurich

Suwono, L. (2011). Gaji karyawan BCA naik sekitar 9,5%. Diakses dari http://swa.co.id/listed-articles/gaji-karyawan-bca-naik-sekitar-95 pada tanggal 13 Februari 2013

Tampi, M. R. (2010). Kerja di bank, untung besar, stres level tinggi. http://female.kompas.com/read/2010/10/16/16302384/Kerja.di.Bank..Untu ng.Besar..Stres.Level.Tinggi diakses pada tanggal 17 Oktober 2012

Tarmizi, A. N. (2008). Quality of work life and turnover intention- the mediating effects of career and organizational commitment. Research report

Taylor, S. J. (2002). The employee retention handbook. London: Chartered Institute of Personel and Development, CIPD House

(6)

Valentine, S., Godkin, L., Fleischman, G. M., & Kidwell, R. (2011). Corporate ethical values, group creativity, job satisfaction and turnover tntention: The impact of work context on work response. Journal of Business Ethics, 98, pp. 353-372

Wexley, K. N., & Yukl, G. A. (1977). Organizational behaviorand personnel psychology. Home Wood, Illionis: Richard D Irwin

Widharti, M. Y. (2010). Hubungan kualitas kehidupan kerja dan komitmen karir dengan intensi turnover pada karyawan TB. Gramedia. Tesis. (Tidak Diterbitkan). Yogyakarta: Fakultas Psikologi Universitas Gadjah Mada

Wright, T. A. & Bonett, D. G. (2007). Job satisfaction and psychological well-being as nonadditive predictors of workplace turnover. Journal of Management, Vol. 33, No. 2, pp.141-160

Wulandari, P. (2008). Turnover tidak akan menjadi masalah kembali bagi

perusahaan. Tersedia di

http://managedaily.co.id/journal/index/category/human_resources/131/65 0 diakses pada tanggal 3 April 2013

Yucel, I. (2012). Examining the relationships among job satisfaction, organizational commitment, and turnover intention: An empirical study. International Journal of Business and Management; Vol. 7, No. 20; pp. 44-58

(7)

DAFTAR PUSTAKA

Aaker, T. (2011).Tahun ini Standard Chartered Bank targetkan pertumbuhan 25%. Diakses dari http://swa.co.id/listed-articles/tahun-ini-standard-chartered-bank-targetkan-pertumbuhan-25 pada tanggal 13 Februari 2013

Ajzen, I. (1988). Attitudes, personality, and behavior. Bristol: Open University Press

Ali, N., Azam, M., Alam, F., & Baloch, Q.B. (2010). Measuring the level of job satisfaction, commitment and turnover intentions of private sector universities' teachers of NWFP. Interdisciplinary Journal of Contemporary Research in Busiess. Pakistan Vol. 2, No. 6: 129-142

Ali, N., & Baloch, Q. B. (2010). Job satisfaction and employee turnover intention (Case study of NWFP Pakistan based banking sector). Interdicilinary Journal of Contemporary Research Business. Vol. 2, No.5: 39-66

Almalki, M. J., FitzGerald, G., & Clark, M. (2012). The relationship between quality of work life and turnover intention of primary helath care in Saudi Arabia. BMC Health Services Research. 12:314

Anderson, M. A. & Brooks, B. A,. (2005). Defining quality of nursing work life. Nursing Economics. Vol. 23 (6), Nov - Dec. 319 – 326

Anitha, B & Rao, P. S. (1998). Quality of work life in commercial banks. New Delhi: Discovery Publishing House

APIndonesia.com. Daftar nama kantor pusat bank di Indonesia. http://apindonesia.com/company/daftarbank.html Diakses pada tanggal 30 April 2013

As’ad, M. (2004). Psikologi industri dan organisasi. Cetakan Kesembilan. Yogyakarta: Liberty

Aydogdu, S. & Asikgil, B. 2011. An empirical study of the relationship among job satisfaction, organizational commitment and turnover intention. International Review of Management and Marketing, Vol. 1, No. 3, pp. 43-53

Azwar, S. (1999). Dasar-dasar psikometri. Yogyakarta: Pustaka Pelajar

(8)

Bank Indonesia. (2012). Statistik perbankan bank Indonesia. Diunduh dari http://www.bi.go.id/web/id/Statistik/Statistik+Perbankan/Statistik+Credit+B ureau/Jumlah+Pelapor/ pada tanggal 17 Oktober 2012

Berry, M. L. (2010). Predicting turnover intent: Examining the effects of employee engagement, compensation fairness, job satisfaction, and age. Trace: Tennessee research and Creative Exchange. Doctoral Dissertation. University of Tennessee, Knoxville

Blum, M. l. (1956). Industrial psychology and its social foundations. New York: Harper & Row, Publishers

Bratadharma. (2012). Regulasi dan kelangkaan SDM dinilai hambat pertumbuhan perbankan. Tersedia di http://www.infobanknews.com/2012/04/regulasi-dan-kelangkaan-sdm-dinilai-hambat-pertumbuhan-perbankan/ diunduh pada tanggal 3 April 2013

Chan, K. W., & Wyatt, T. (2007). Quality of work life: A study of employees in Shanghai, China. Asia Pacific Business Review, Vol.13, No. 4, 501-517

Davis, K. (1981). Human behavior at work human relations, and organizational behavior. New York: McGraw-Hill, Inc

Davis, K & Newstrom, J. W. (1989). Human behavior at work. New York: McGraw Hill Book Company

Griffeth, R. W., Hom, P. W., & Gaertner, S. (2000). A beta-analysis of antecedents and correlates of employee turnover: Update, moderator tests, and research implications for the next millennium. Journal of Management 2000, Vol. 26, No. 3, 463-488

Gunawan, H. (2012). Karyawan bobol BRI ratusan juta. Diakses dari http://www.tribunnews.com/regional/2012/05/07/karyawan-bobol-bri-ratusan-juta pada tanggal 2 Februari 2013

Halim. (2013). Kelangkaan SDM picu kenaikan gaji. Tersedia di http://www.infobanknews.com/2013/01/kelangkaan-sdm-picu-kenaikan-gaji/ diakses pada tanggal 3 April 2013

Hadi, S. (1977). Metodologi research. Yogyakarta: Yayasan penerbitan Fakultas Psikologi UGM

Herzberg, F., Mausner, B., & Synderman, B.B. (1959). The motivation to work. New York: John Wiley & Sons, Inc

Huang, T. C., Lawler, J., & Lei, C. Y. (2007). The effects of quality of work life on commitment and turnover intention. Social behavior and personality. Vol. 35, No. 6, pp.735-750

(9)

Hwang, I., & Kuo,J. (2006). Effects of job satisfaction and perceived alternative employment opportunities on turnover intention-an examination of public sector organizations. Journal of American Academy of Business, Cambridge. Mar, 2006, 8, 2, pp. 254

Ivancevich, J. M. Konopaske, R. & Matteson, M. T. (2008). Organizational behavior and management. New York: McGraw Hill

Johan, R. (2012). Dilema gaji bankir. Diunduh dari http://www.infobanknews.com/2012/08/dilema-gaji-bankir/ diakses pada tanggal 18 Oktober 2012

Kumar, R., Ramendran, C., & Yacob, P. (2012). A study on turnover intention in fast food industry: Employees’ fit to the organizational culture and the important of their commitment,. International Journal of Academic Research in Business and Social Sciences. Vol. 2, No. 5 pp 9-42

Locke, E. A. (1976). What is job satisfaction? Organizational behavior and human performance, 4 (4), 309-336

Luthans, F. (1985). Organizational behavior, 4th edition. New York: McGraw-Hill, Inc

Luthans, F. (1998). Organizational behavior, 8th edition. New York: McGraw-Hill Book Company

Mahapatra, U. C. (2011). Human resource management (HRM) and quality of work life. Social Science International, Vol. 27, No. 2 (2011), pp 327-338

May, B., Lau, R. & Johnson, S. K. (1999). A longitudinal study of quality of work life and business performance. South Dakota Business Review, 58, pp. 1–7

Meyer, J. P & Tett, R. P. (1993). Job satisfaction, organizational commitment, turnover intention, and turnover: Path analysis based on meta-analytic findings. Personnel Psychology, 46, pp 259-293

Mbah, S. E. & Ikemefuna,C. O. (2012). Job satisfaction and employees’ turnover intentions in total Nigeria plc. in Lagos State. International Journal of Humanities and Social Science Vol. 2, No. 14, pp 275-287

Mobley, W.H. (1977). Intermediate linkages in the relationship between job satisfaction and employee turnover. Journal of Applied Psychology 62, 237-240

Mobley, W. H., Horner, S. O., & Hollingsworth, A. T. (1978). An evaluation of precursors of hospital employee turnover. Journal of Applied Psychology, Vol. 63, No. 4, 408-414

(10)

Mosadeghrad, A. M., Ferlie, E., & Rosenberg, D. (2011). A study of relationship between job stress, quality of working life and turnover intention among hospital employees. Health Services Management Research 2011; 24: 170–181

Muftah, H. A., & Lafi, H. (2011). Impact of QWL on employee satisfaction case of oil and gas industry in Qatar. Advances in Management & Applied Economics, vol.1, no.2, 2011, 107-134.

Park, J. S., & Kim, T. H. (2009). Do types of organizational culture matter in nurse job satisfaction and turnover intention? Leadership in Health Services, Vol.22, No.1, pp. 20-38

Price, J. (2001). Reflections on the determinants of voluntary turnover. International Journal of Manpower 22, 600-624

PwC Indonesia. (2012). Indonesian Banking Survey Report 2012

Quinn, R. P. & Staines, G. L. (1979). The 1977 Quality of employment survey: Descriptive statistics with comparative data from the 1969-70 and the 1972-73 surveys. Ann Arbor, Mich: Institute for Social Research, The University of Michigan

Randhawa, G. (2007). Relationship between job satisfaction and turnover intentions : An empirical analysis. Indian Management Studies Journal. 11, 149-159

Razali, M.Z. (2004). Quality of work life concept. Gadjah Mada International Journal of Business, Vol. 6, No. 3, pp 326

Ribash, J. W., Roodin, P. A., & Santrock, J. W. (1985). Adult development and aging. Dubuque: Wim. C. Brown Publishers

Ridlo, I. A. (2012). Turnover karyawan "kajian literatur". Surabaya: PHMovement Publication.

Riyono, B. (1991). Peranan orientasi nilai budaya dalam kepuasan kerja pada karyawan PT. Stanvac Indonesia. Skripsi. (Tidak Diterbitkan). Fakultas Psikologi Universitas Gadjah Mada

Riyono, B. (2012). Laporan hasil assesment QWL. Fakultas Psikologi Universitas Gadjah Mada, Yogyakarta

Robbins, S. P. (2005). Organizational behavior, 11st Edition. New Jersey: Pearson Prentice Hall

Samad, S. (2006). The contribution of demographic variables: Job characteristic and job satisfaction on turnover intention. Journal of International Management Studies, Vol. 1, No. 1, pp. 1-12

(11)

Sang, K. J., Ison, S. G., & Dainty, A. R. (2008). The job satisfaction of UK architects and relationships with work-life balance and turnover intentions. Engineering, Construction and Architectural Management, Vol. 16 No. 3, 2009 pp. 288-300

Sari, L. M., Judge, T. A. (2004). Employee attitude and job satisfaction. Human Resources Management, Vol. 43, No. 4, pp. 395-407

Schwab, D. P. (2005). Research methods for organizational studies. London: Lawrence Erlbaum Associates, Publishers

Setiadi, E. (2012). Bank syariah butuh banyak pegawai. Diakses dari http://keuangan.kontan.co.id/xml/bank-syariah-butuh-banyak-pegawai pada tanggal 13 Februari 2013

Setionegoro, I. (2011). Tetap bijak saat pegawai dibajak. Diunduh dari ://www.tempo.co/read/news/2011/09/25/174358095/Tetap-Bijak-Saat-Pegawai-Dibajak pada tanggal 23 November 2012

Setyawati, I. (2013). Pengaruh antara kualitas kehidupan kerja, hardiness, dan persepsi mengenai peluang alternatif pekerjaan terhadap intensi turnover. Tesis. (Tidak Diterbitkan). Yogyakarta :Fakultas Psikologi Universitas Gadjah Mada,

Spector, P. E. (2012). Industrial and organizational psychology: Research and practice 6th Ed. New Jersey : John Wiley & Sons, Inc

Sree, S., & Kamalanabhan, T. J. (2010). A three dimensional analysis of turnover intention among employees of ITES/BPO sector . South Asian Journal of Management; Jul-Sep 2010; 17, 3; pg. 85

Staffelbach, B. (2008). Turnover intent. Diploma Thesis. Strategie-und Unternehmensökonomik University of Zurich

Suwono, L. (2011). Gaji karyawan BCA naik sekitar 9,5%. Diakses dari http://swa.co.id/listed-articles/gaji-karyawan-bca-naik-sekitar-95 pada tanggal 13 Februari 2013

Tampi, M. R. (2010). Kerja di bank, untung besar, stres level tinggi. http://female.kompas.com/read/2010/10/16/16302384/Kerja.di.Bank..Untu ng.Besar..Stres.Level.Tinggi diakses pada tanggal 17 Oktober 2012

Tarmizi, A. N. (2008). Quality of work life and turnover intention- the mediating effects of career and organizational commitment. Research report

Taylor, S. J. (2002). The employee retention handbook. London: Chartered Institute of Personel and Development, CIPD House

(12)

Valentine, S., Godkin, L., Fleischman, G. M., & Kidwell, R. (2011). Corporate ethical values, group creativity, job satisfaction and turnover tntention: The impact of work context on work response. Journal of Business Ethics, 98, pp. 353-372

Wexley, K. N., & Yukl, G. A. (1977). Organizational behaviorand personnel psychology. Home Wood, Illionis: Richard D Irwin

Widharti, M. Y. (2010). Hubungan kualitas kehidupan kerja dan komitmen karir dengan intensi turnover pada karyawan TB. Gramedia. Tesis. (Tidak Diterbitkan). Yogyakarta: Fakultas Psikologi Universitas Gadjah Mada

Wright, T. A. & Bonett, D. G. (2007). Job satisfaction and psychological well-being as nonadditive predictors of workplace turnover. Journal of Management, Vol. 33, No. 2, pp.141-160

Wulandari, P. (2008). Turnover tidak akan menjadi masalah kembali bagi

perusahaan. Tersedia di

http://managedaily.co.id/journal/index/category/human_resources/131/65 0 diakses pada tanggal 3 April 2013

Yucel, I. (2012). Examining the relationships among job satisfaction, organizational commitment, and turnover intention: An empirical study. International Journal of Business and Management; Vol. 7, No. 20; pp. 44-58

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