Pengaruh Persepsi Mutu Pelayanan Kesehatan Terhadap Kepuasan Pasien
di Puskesmas Simpang Limun Tahun 2017
Bapak/ibu/saudara yang terhormat,
Saya adalah mahasiswa Fakultas Kesehatan Masyarakat Universitas Sumatera
Utara. Saat ini saya sedang menyelesaikan tugas akhir Sarjana Kesehatan
Masyarakat.
Dalam rangka mengumpulkan data, saya memohon atas kesediaan serta bantuan
bapak/ibu/saudara dapat meluangkan waktu untuk pengisian kuesioner ini. Hasil
dari kuesioner ini sepenuhnya akan digunakan untuk kepentingan penelitian saya
yaitu tentang Pengaruh Persepsi Mutu Pelayanan Kesehatan Terhadap Kepuasan
Pasien di Puskesmas Simpang Limun Tahun 2017 dan saya menjamin kerahasiaan
dari jawaban kuesioner ini.
Mengingat keberhasilan penelitian ini akan sangat bergantung pada kelengkapan
jawaban, dimohon dengan sangat agar kiranya jawaban dapat diberikan selengkap
mungkin. Kejujuran serta kesungguhan bapak/ibu/saudara dalam mengisi
kuesioner ini akan sangat berarti dan akan sangat saya hargai.
Atas kesediaan serta kerja sama bapak/ibu/saudara saya ucapkan banyak terima
kasih.
Hormat saya
KUESIONER PENELITIAN
Pengaruh Persepsi Mutu Pelayanan Kesehatan Terhadap Kepuasan Pasien
di Puskesmas Simpang Limun Tahun 2017
Tanggal Wawancara :
Nomor Kuesioner
:
Karakteristik Responden
Nama
:
Jenis Kelamin
:
Umur
:
Pendidikan Terakhir :
Pekerjaan
:
Berilah tanda centang (√) untuk setiap pertanyaan yang sesuai dengan kenyataan
yang diterima dalam pelayanan.
S : Setuju
TS : Tidak Setuju
KS : Kurang Setuju
I.
Kepuasan Pasien
NO
PERNYATAAN
JAWABAN
S
KS
TS
1
Kecepatan pendaftaran (Prosedur penerimaan
pasien) dilayani secara cepat dan tidak
berbelit-belit
2
Kesiapan dokter melayani pasien
3
Perawat memperhatikan dan menanggapi keluhan
anda
4
Kecepatan dokter dalam menanggapi keluhan anda
5
Kejelasan informasi tentang tindakan yang
dilakukan perawat dan dokter
6
Dokter memberikan kesempatan bertanya kepada
anda
7
Pasien
dapat
berbicara
pribadi
mengenai
penyakitnya
8
Memiliki peralatan/alat medis yang cukup untuk
pemeriksaan atau mengobati pasien
9
Kelengkapan obat
II.
Mutu Pelayanan Kesehatan
No
PERNYATAAN
JAWABAN
S
KS
TS
A
Tangibles/Bukti Langsung
1
Ruang pendaftaran dalam keadaan bersih
2
Ruang tunggu dalam keadaan bersih
3
Ruang pemeriksaan dokter dalam keadaan bersih
4
Jumlah tempat duduk di ruang tunggu mencukupi
5
Petugas kesehatan berpenampilan bersih dan rapi
B
REABILITY/KEHANDALAN
6
Petugas kesehatan menjelaskan penyakit yang diderita
pasien dengan baik/jelas
7
Petugas kesehatan memberitahu cra perawatan penyakit
pasien
8
Petugas
kesehatan
terampil
dalam
memberikan
pelayanan
C
RESPONSIVENESS/KETANGGAPAN
9
Bagian pendaftran melayani dengan cepat
10
Petugas kesehatan mendengarkan keluhan pasien
dengan seksama
11
Petugas kesehatan tanggap dalam membantu pasien
yang datang
D
ASSURANCE/JAMINAN
12
Petugas kesehatan mempunyai kemampuan dalam
menetapkan diagnose penyakit dan mengobati dengan
baik, sehingga mampu menimbulkan rasa keyakinan
untuk sembuh
13
Petugas kesehatan memberikan kesempatan kepada
pasien dan keluarganya untuk bertanya
14
Terciptanya suasana aman dan tentram di lingkungan
puskesmas
15
Terciptanya suasana kekeluargaan antara petugas
kesehatan dengan pasien
E
EMPHATY/EMPATI
16
Petugas kesehatan selalu bersifat ramah dan sopan
dalam melayani pasien
17
Petugas kesehatan memberi pelayanan terhadap pasien
tanpa pilih-pilih
19
Petugas kesehatan menggunakan bahasa yang mudah
dimengerti oleh pasien pada saat berkomunikasi
FREQUENCIES VARIABLES=T1 T2 T3 T4 T5 R1 R2 R3 RS1 RS2 RS3 A1 A2 A3 A4 E1 E2 E3 E4
E5 KP1 KP2 KP3 KP4 KP5 KP6 KP7 KP8 KP9 KP10
/ORDER=ANALYSIS.
Frequencies
Notes
Output Created 26-Apr-2017 19:57:44
Comments
Input Data C:\Users\hp\Documents\ester.sav
Active Dataset DataSet1
Filter <none>
Weight <none>
Split File <none>
N of Rows in Working Data
File 96
Missing Value Handling Definition of Missing User-defined missing values are
treated as missing.
Cases Used Statistics are based on all cases with
valid data.
Syntax FREQUENCIES VARIABLES=T1 T2
T3 T4 T5 R1 R2 R3 RS1 RS2 RS3 A1 A2 A3 A4 E1 E2 E3 E4 E5 KP1 KP2 KP3 KP4 KP5 KP6 KP7 KP8 KP9 KP10
/ORDER=ANALYSIS.
Resources Processor Time 00:00:00,015
Elapsed Time 00:00:00,011
Statistics
T1 T2 T3 T4 T5 R1 R2
N Valid 96 96 96 96 96 96 96
Statistics
R3 RS1 RS2 RS3 A1 A2 A3
N Valid 96 96 96 96 96 96 96
Missing 0 0 0 0 0 0 0
Statistics
A4 E1 E2 E3 E4 E5 KP1
N Valid 96 96 96 96 96 96 96
Missing 0 0 0 0 0 0 0
Statistics
KP2 KP3 KP4 KP5 KP6 KP7 KP8
N Valid 96 96 96 96 96 96 96
Missing 0 0 0 0 0 0 0
Statistics
KP9 KP10
N Valid 96 96
Frequency Table
T1
Frequency Percent Valid Percent
Cumulative
Percent
Valid 2 1 1,0 1,0 1,0
3 95 99,0 99,0 100,0
Total 96 100,0 100,0
T2
Frequency Percent Valid Percent
Cumulative
Percent
Valid 2 2 2,1 2,1 2,1
3 94 97,9 97,9 100,0
Total 96 100,0 100,0
T3
Frequency Percent Valid Percent
Cumulative
Percent
Valid 2 1 1,0 1,0 1,0
3 95 99,0 99,0 100,0
T4
Frequency Percent Valid Percent
Cumulative
Percent
Valid 2 2 2,1 2,1 2,1
3 94 97,9 97,9 100,0
Total 96 100,0 100,0
T5
Frequency Percent Valid Percent
Cumulative
Percent
Valid 2 1 1,0 1,0 1,0
3 95 99,0 99,0 100,0
Total 96 100,0 100,0
R1
Frequency Percent Valid Percent
Cumulative
Percent
Valid 1 1 1,0 1,0 1,0
2 19 19,8 19,8 20,8
3 76 79,2 79,2 100,0
R2
Frequency Percent Valid Percent
Cumulative
Percent
Valid 1 3 3,1 3,1 3,1
2 26 27,1 27,1 30,2
3 67 69,8 69,8 100,0
Total 96 100,0 100,0
R3
Frequency Percent Valid Percent
Cumulative
Percent
Valid 1 2 2,1 2,1 2,1
2 11 11,5 11,5 13,5
3 83 86,5 86,5 100,0
Total 96 100,0 100,0
RS1
Frequency Percent Valid Percent
Cumulative
Percent
Valid 1 8 8,3 8,3 8,3
2 8 8,3 8,3 16,7
3 80 83,3 83,3 100,0
RS2
Frequency Percent Valid Percent
Cumulative
Percent
Valid 1 1 1,0 1,0 1,0
2 25 26,0 26,0 27,1
3 70 72,9 72,9 100,0
Total 96 100,0 100,0
RS3
Frequency Percent Valid Percent
Cumulative
Percent
Valid 1 3 3,1 3,1 3,1
2 12 12,5 12,5 15,6
3 81 84,4 84,4 100,0
Total 96 100,0 100,0
A1
Frequency Percent Valid Percent
Cumulative
Percent
Valid 1 2 2,1 2,1 2,1
2 15 15,6 15,6 17,7
3 79 82,3 82,3 100,0
A2
Frequency Percent Valid Percent
Cumulative
Percent
Valid 1 1 1,0 1,0 1,0
2 14 14,6 14,6 15,6
3 81 84,4 84,4 100,0
Total 96 100,0 100,0
A3
Frequency Percent Valid Percent
Cumulative
Percent
Valid 2 2 2,1 2,1 2,1
3 94 97,9 97,9 100,0
Total 96 100,0 100,0
A4
Frequency Percent Valid Percent
Cumulative
Percent
Valid 1 7 7,3 7,3 7,3
2 22 22,9 22,9 30,2
3 67 69,8 69,8 100,0
E1
Frequency Percent Valid Percent
Cumulative
Percent
Valid 1 1 1,0 1,0 1,0
2 11 11,5 11,5 12,5
3 84 87,5 87,5 100,0
Total 96 100,0 100,0
E2
Frequency Percent Valid Percent
Cumulative
Percent
Valid 1 4 4,2 4,2 4,2
2 8 8,3 8,3 12,5
3 84 87,5 87,5 100,0
Total 96 100,0 100,0
E3
Frequency Percent Valid Percent
Cumulative
Percent
Valid 1 26 27,1 27,1 27,1
2 23 24,0 24,0 51,0
3 47 49,0 49,0 100,0
E4
Frequency Percent Valid Percent
Cumulative
Percent
Valid 2 6 6,3 6,3 6,3
3 90 93,8 93,8 100,0
Total 96 100,0 100,0
E5
Frequency Percent Valid Percent
Cumulative
Percent
Valid 1 5 5,2 5,2 5,2
2 16 16,7 16,7 21,9
3 75 78,1 78,1 100,0
Total 96 100,0 100,0
KP1
Frequency Percent Valid Percent
Cumulative
Percent
Valid 2 5 5,2 5,2 5,2
3 91 94,8 94,8 100,0
KP2
Frequency Percent Valid Percent
Cumulative
Percent
Valid 1 4 4,2 4,2 4,2
2 10 10,4 10,4 14,6
3 82 85,4 85,4 100,0
Total 96 100,0 100,0
KP3
Frequency Percent Valid Percent
Cumulative
Percent
Valid 1 3 3,1 3,1 3,1
2 17 17,7 17,7 20,8
3 76 79,2 79,2 100,0
Total 96 100,0 100,0
KP4
Frequency Percent Valid Percent
Cumulative
Percent
Valid 1 5 5,2 5,2 5,2
2 15 15,6 15,6 20,8
3 76 79,2 79,2 100,0
KP5
Frequency Percent Valid Percent
Cumulative
Frequency Percent Valid Percent
Cumulative
Frequency Percent Valid Percent
KP8
Frequency Percent Valid Percent
Cumulative
Percent
Valid 1 18 18,8 18,8 18,8
2 51 53,1 53,1 71,9
3 27 28,1 28,1 100,0
Total 96 100,0 100,0
KP9
Frequency Percent Valid Percent
Cumulative
Percent
Valid 1 5 5,2 5,2 5,2
2 24 25,0 25,0 30,2
3 67 69,8 69,8 100,0
Total 96 100,0 100,0
KP10
Frequency Percent Valid Percent
Cumulative
Percent
Valid 1 5 5,2 5,2 5,2
2 9 9,4 9,4 14,6
FREQUENCIES VARIABLES=katT katR katRS katA katE katKP
/ORDER=ANALYSIS.
Frequencies
Notes
Output Created 26-Apr-2017 19:57:58
Comments
Input Data C:\Users\hp\Documents\ester.sav
Active Dataset DataSet1
Filter <none>
Weight <none>
Split File <none>
N of Rows in Working Data
File 96
Missing Value Handling Definition of Missing User-defined missing values are
treated as missing.
Cases Used Statistics are based on all cases with
valid data.
Syntax FREQUENCIES VARIABLES=katT
katR katRS katA katE katKP
/ORDER=ANALYSIS.
Resources Processor Time 00:00:00,000
Statistics
katT katR katRS katA katE katKP
N Valid 96 96 96 96 96 96
Missing 0 0 0 0 0 0
Frequency Table
katT
Frequency Percent Valid Percent
Cumulative
Percent
Valid 0 1 1,0 1,0 1,0
1 95 99,0 99,0 100,0
Total 96 100,0 100,0
katR
Frequency Percent Valid Percent
Cumulative
Percent
Valid 0 8 8,3 8,3 8,3
1 88 91,7 91,7 100,0
Total 96 100,0 100,0
katRS
Frequency Percent Valid Percent
Cumulative
1 89 92,7 92,7 100,0
Total 96 100,0 100,0
katA
Frequency Percent Valid Percent
Cumulative
Percent
Valid 0 4 4,2 4,2 4,2
1 92 95,8 95,8 100,0
Total 96 100,0 100,0
katE
Frequency Percent Valid Percent
Cumulative
Percent
Valid 0 4 4,2 4,2 4,2
1 92 95,8 95,8 100,0
Total 96 100,0 100,0
katKP
Frequency Percent Valid Percent
Cumulative
Percent
Valid 0 4 4,2 4,2 4,2
1 92 95,8 95,8 100,0
COMPUTE katT=0.
EXECUTE.
IF (totalt >= 15) katT=1.
EXECUTE.
COMPUTE katR=0.
EXECUTE.
IF (totalr >= 9) katR=1.
EXECUTE.
COMPUTE katRS=0.
EXECUTE.
IF (totalrs >= 9) katRS=1.
EXECUTE.
COMPUTE katA=0.
EXECUTE.
IF (totalA >= 12) katA=1.
EXECUTE.
COMPUTE katE=0.
EXECUTE.
IF (totalE >= 15) katE=1.
EXECUTE.
COMPUTE katKP=0.
EXECUTE.
IF (katKP >= 30) katKP=1.
EXECUTE.
Frequencies
Notes
Output Created 01-Mei-2017 14:56:37
Comments
Input Data E:\ester cepat kau sempro\data.sav
Active Dataset DataSet1
Filter <none>
Weight <none>
Split File <none>
N of Rows in Working Data
File 96
Missing Value Handling Definition of Missing User-defined missing values are
treated as missing.
Cases Used Statistics are based on all cases with
valid data.
Syntax FREQUENCIES VARIABLES=katT
katR katRS katA katE katKP
/ORDER=ANALYSIS.
Resources Processor Time 00:00:00,000
Elapsed Time 00:00:00,000
Statistics
katT katR katRS katA katE katKP
N Valid 96 96 96 96 96 96
Frequency Table
katT
Frequency Percent Valid Percent
Cumulative
Frequency Percent Valid Percent
Cumulative
Frequency Percent Valid Percent
Cumulative
Frequency Percent Valid Percent
Cumulative
Percent
Valid 0 46 47,9 47,9 47,9
Total 96 100,0 100,0
katE
Frequency Percent Valid Percent
Cumulative
Frequency Percent Valid Percent
Cumulative
Percent
Valid 0 96 100,0 100,0 100,0
NPAR TESTS
/K-S(NORMAL)=totalt totalr totalrs totalA totalE totalKp
/MISSING ANALYSIS.
NPar Tests
Notes
Output Created 01-Mei-2017 14:56:55
Comments
Input Data E:\ester cepat kau sempro\data.sav
Active Dataset DataSet1
Filter <none>
Weight <none>
N of Rows in Working Data
File 96
Missing Value Handling Definition of Missing User-defined missing values are
treated as missing.
Cases Used Statistics for each test are based on all
cases with valid data for the variable(s)
used in that test.
Syntax NPAR TESTS
/K-S(NORMAL)=totalt totalr totalrs
totalA totalE totalKp
/MISSING ANALYSIS.
Resources Processor Timea 00:00:00,000
Elapsed Time 00:00:00,011
Number of Cases Allowed 87381
a.Based on availability of workspace memory.
One-Sample Kolmogorov-Smirnov Test
totalt totalr totalrs totalA
N 96 96 96 96
Most Extreme Differences Absolute ,532 ,345 ,315 ,287
Positive ,447 ,269 ,237 ,234
Negative -,532 -,345 -,315 -,287
Kolmogorov-Smirnov Z 5,214 3,385 3,090 2,810
Asymp. Sig. (2-tailed) ,000 ,000 ,000 ,000
One-Sample Kolmogorov-Smirnov Test
totalE totalKp
N 96 96
Normal Parametersa Mean 13,58 26,03
Std. Deviation 1,554 3,692
Most Extreme Differences Absolute ,267 ,175
Positive ,181 ,141
Negative -,267 -,175
Kolmogorov-Smirnov Z 2,616 1,712
Asymp. Sig. (2-tailed) ,000 ,006
a. Test distribution is Normal.
b. Calculated from data.
NONPAR CORR
/PRINT=SPEARMAN TWOTAIL NOSIG
/MISSING=PAIRWISE.
Nonparametric Correlations
Notes
Output Created 01-Mei-2017 14:57:19
Comments
Input Data E:\ester cepat kau sempro\data.sav
Active Dataset DataSet1
Filter <none>
Weight <none>
Split File <none>
N of Rows in Working Data
File 96
Missing Value Handling Definition of Missing User-defined missing values are
treated as missing.
Cases Used Statistics for each pair of variables are
based on all the cases with valid data
for that pair.
Syntax NONPAR CORR
/VARIABLES=totalt totalr totalrs
totalA totalE totalKp
/PRINT=SPEARMAN TWOTAIL
NOSIG
Resources Processor Time 00:00:00,000
Elapsed Time 00:00:00,007
Number of Cases Allowed 92521 casesa
a.Based on availability of workspace memory
Correlations
totalt totalr totalrs totalA
Spearman's rho totalt Correlation Coefficient 1,000 ,191 ,087 ,140
Sig. (2-tailed) . ,062 ,399 ,173
N 96 96 96 96
totalr Correlation Coefficient ,191 1,000 ,626** ,530**
Sig. (2-tailed) ,062 . ,000 ,000
N 96 96 96 96
totalrs Correlation Coefficient ,087 ,626** 1,000 ,660**
Sig. (2-tailed) ,399 ,000 . ,000
N 96 96 96 96
totalA Correlation Coefficient ,140 ,530** ,660** 1,000
Sig. (2-tailed) ,173 ,000 ,000 .
N 96 96 96 96
totalE Correlation Coefficient ,172 ,514** ,620** ,606**
Sig. (2-tailed) ,093 ,000 ,000 ,000
totalKp Correlation Coefficient ,069 ,485** ,734** ,657**
Sig. (2-tailed) ,503 ,000 ,000 ,000
N 96 96 96 96
Correlations
totalE totalKp
Spearman's rho totalt Correlation Coefficient ,172 ,069
Sig. (2-tailed) ,093 ,503
N 96 96
totalr Correlation Coefficient ,514** ,485**
Sig. (2-tailed) ,000 ,000
N 96 96
totalrs Correlation Coefficient ,620** ,734**
Sig. (2-tailed) ,000 ,000
N 96 96
totalA Correlation Coefficient ,606** ,657**
Sig. (2-tailed) ,000 ,000
N 96 96
totalE Correlation Coefficient 1,000 ,705**
Sig. (2-tailed) . ,000
N 96 96
N 96 96
**. Correlation is significant at the 0.01 level (2-tailed).
REGRESSION
/MISSING LISTWISE
/STATISTICS COEFF OUTS R ANOVA
/CRITERIA=PIN(.05) POUT(.10)
/NOORIGIN
/DEPENDENT totalKp
/METHOD=ENTER totalr totalrs totalA totalE.
Regression
Notes
Output Created 01-Mei-2017 14:58:07
Comments
Input Data E:\ester cepat kau sempro\data.sav
Active Dataset DataSet1
Filter <none>
Split File <none>
N of Rows in Working Data
File 96
Missing Value Handling Definition of Missing User-defined missing values are
treated as missing.
Cases Used Statistics are based on cases with no
missing values for any variable used.
Syntax REGRESSION
/MISSING LISTWISE
/STATISTICS COEFF OUTS R
ANOVA
/CRITERIA=PIN(.05) POUT(.10)
/NOORIGIN
/DEPENDENT totalKp
/METHOD=ENTER totalr totalrs
totalA totalE.
Resources Processor Time 00:00:00,187
Elapsed Time 00:00:00,199
Memory Required 3204 bytes
Additional Memory Required
for Residual Plots 0 bytes
Variables Entered/Removedb
Model
Variables
Entered
Variables
1 totalE, totalr,
totalA, totalrsa . Enter
a. All requested variables entered.
b. Dependent Variable: totalKp
Model Summary
Model R R Square
Adjusted R
Square
Std. Error of the
Estimate
1 ,853a ,728 ,716 1,966
a. Predictors: (Constant), totalE, totalr, totalA, totalrs
ANOVAb
Model Sum of Squares df Mean Square F Sig.
1 Regression 943,153 4 235,788 60,999 ,000a
Residual 351,753 91 3,865
Total 1294,906 95
a. Predictors: (Constant), totalE, totalr, totalA, totalrs
b. Dependent Variable: totalKp
Coefficientsa
Model
Unstandardized Coefficients
Standardized
Coefficients
t Sig.
1 (Constant) ,556 1,972 ,282 ,779
totalr -,331 ,220 -,103 -1,506 ,135
totalrs 1,025 ,230 ,355 4,448 ,024
totalA ,875 ,178 ,384 4,926 ,004
totalE ,771 ,168 ,324 4,595 ,001
a. Dependent Variable: totalKp
REGRESSION
/MISSING LISTWISE
/STATISTICS COEFF OUTS BCOV R ANOVA COLLIN TOL
/CRITERIA=PIN(.05) POUT(.10)
/NOORIGIN
/DEPENDENT totalKp
/METHOD=ENTER totalr totalrs totalA totalE
/SCATTERPLOT=(*SRESID ,*ZPRED)
/RESIDUALS DURBIN.
Regression
Notes
Output Created 01-Mei-2017 15:01:53
Comments
Input Data E:\ester cepat kau sempro\data.sav
Active Dataset DataSet1
Split File <none>
N of Rows in Working Data
File 96
Missing Value Handling Definition of Missing User-defined missing values are
treated as missing.
Cases Used Statistics are based on cases with no
missing values for any variable used.
Syntax REGRESSION
/MISSING LISTWISE
/STATISTICS COEFF OUTS BCOV R
ANOVA COLLIN TOL
/CRITERIA=PIN(.05) POUT(.10)
/NOORIGIN
/DEPENDENT totalKp
/METHOD=ENTER totalr totalrs
totalA totalE
/SCATTERPLOT=(*SRESID
,*ZPRED)
/RESIDUALS DURBIN.
Resources Processor Time 00:00:01,077
Elapsed Time 00:00:01,849
Memory Required 3220 bytes
Additional Memory Required
Variables Entered/Removedb
Model
Variables
Entered
Variables
Removed Method
1 totalE, totalr,
totalA, totalrsa . Enter
a. All requested variables entered.
b. Dependent Variable: totalKp
Model Summaryb
Model R R Square
Adjusted R
Square
Std. Error of the
Estimate Durbin-Watson
1 ,853a ,728 ,716 1,966 1,581
a. Predictors: (Constant), totalE, totalr, totalA, totalrs
b. Dependent Variable: totalKp
ANOVAb
Model Sum of Squares df Mean Square F Sig.
1 Regression 943,153 4 235,788 60,999 ,000a
Residual 351,753 91 3,865
Total 1294,906 95
Coefficientsa
Model
Unstandardized Coefficients
B Std. Error
1 (Constant) ,556 1,972
totalr -,331 ,220
totalrs 1,025 ,230
totalA ,875 ,178
totalE ,771 ,168
Coefficientsa
Model
Standardized
Coefficients
t Sig.
Collinearity Statistics
Beta Tolerance VIF Beta Tolerance VIF
1 (Constant) ,282 ,779
totalr -,103 -1,506 ,135 ,636 1,573
totalrs ,355 4,448 ,024 ,469 2,133
totalA ,384 4,926 ,004 ,490 2,041
totalE ,324 4,595 ,001 ,600 1,668
Coefficient Correlationsa
Model totalE totalr totalA totalrs
1 Correlations totalE 1,000 -,009 -,232 -,381
totalr -,009 1,000 -,334 -,238
totalA -,232 -,334 1,000 -,353
totalrs -,381 -,238 -,353 1,000
Covariances totalE ,028 ,000 -,007 -,015
totalr ,000 ,048 -,013 -,012
totalA -,007 -,013 ,032 -,014
totalrs -,015 -,012 -,014 ,053
a. Dependent Variable: totalKp
Collinearity Diagnosticsa
Model Dimension Eigenvalue Condition Index
Variance Proportions
(Constant) totalr totalrs
1 1 4,963 1,000 ,00 ,00 ,00
2 ,013 19,345 ,39 ,00 ,26
3 ,011 21,541 ,01 ,71 ,13
4 ,008 25,018 ,00 ,16 ,39
Model Dimension
Variance Proportions
totalA totalE
1 1 ,00 ,00
2 ,12 ,03
3 ,01 ,15
4 ,83 ,00
5 ,03 ,82
a. Dependent Variable: totalKp
Residuals Statisticsa
Minimum Maximum Mean Std. Deviation N
Predicted Value 16,64 29,19 26,03 3,151 96
Std. Predicted Value -2,982 1,002 ,000 1,000 96
Standard Error of Predicted
Value ,228 1,001 ,410 ,182 96
Adjusted Predicted Value 16,98 29,16 26,06 3,129 96
Residual -5,317 4,898 ,000 1,924 96
Std. Residual -2,704 2,491 ,000 ,979 96
Stud. Residual -2,747 2,526 -,006 1,012 96
Deleted Residual -5,650 5,035 -,026 2,061 96
Stud. Deleted Residual -2,853 2,605 -,007 1,028 96
Cook's Distance ,000 ,276 ,015 ,034 96
Centered Leverage Value ,003 ,249 ,042 ,052 96
a. Dependent Variable: totalKp
Charts
COMPUTE katKP=0.
EXECUTE.
IF (totalKp >= 30) katKP=1.
EXECUTE.
Frequencies
Notes
Output Created 01-Mei-2017 15:07:53
Comments
Input Data E:\ester cepat kau sempro\data.sav
Active Dataset DataSet1
Filter <none>
Weight <none>
Split File <none>
N of Rows in Working Data
File 96
Missing Value Handling Definition of Missing User-defined missing values are
treated as missing.
Cases Used Statistics are based on all cases with
valid data.
Syntax FREQUENCIES VARIABLES=katKP
/ORDER=ANALYSIS.
Resources Processor Time 00:00:00,015
Elapsed Time 00:00:00,011
Statistics
katKP
N Valid 96
katKP
Frequency Percent Valid Percent
Cumulative
Percent
Valid 0 76 79,2 79,2 79,2
1 20 20,8 20,8 100,0
Total 96 100,0 100,0
COMPUTE katKP=0.
EXECUTE.
IF (totalKp >= 21) katKP=1.
EXECUTE.
FREQUENCIES VARIABLES=katKP
/ORDER=ANALYSIS.
Frequencies
Notes
Output Created 01-Mei-2017 15:10:02
Comments
Input Data E:\ester cepat kau sempro\data.sav
Active Dataset DataSet1
Filter <none>
Weight <none>
File
Missing Value Handling Definition of Missing User-defined missing values are
treated as missing.
Cases Used Statistics are based on all cases with
valid data.
Syntax FREQUENCIES VARIABLES=katKP
/ORDER=ANALYSIS.
Resources Processor Time 00:00:00,015
Elapsed Time 00:00:00,010
Statistics
katKP
N Valid 96
Missing 0
katKP
Frequency Percent Valid Percent
Cumulative
Percent
Valid 0 9 9,4 9,4 9,4
1 87 90,6 90,6 100,0
