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LIST OF CONTENT

LIST OF APPENDIXES... xiii

CHAPTER I INTRODUCTION 1.1. Background……….1

1.2. Research Questions……….4

1.3. Research Objectives………...4

1.4. Significances of the Research……….4

1.5. Scope of the Research……….5

1.6. Clarification of Terms………5

1.7. The Organization of the Thesis………..5

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2.2.1 Definition of Syllabus...12

2.2.2 Types of Syllabus Design in English Language Learning...13

2.2.3 The Process of Designing an English Syllabus...19

2.3. The Concepts of Needs Analysis...29

2.3.1 The Purposes of Needs Analysis...31

2.3.2 The Types and Framework of Needs Analysis...34

2.3.3 The Procedure of Conducting Needs Analysis...45

2.4. Designing an English Syllabus for Tourism Department of Vocational Secondary School based on Needs Analysis and 2013 Curriculum...47

2.5. Previous Related Studies...49

CHAPTER III RESEARCH METHODOLOGY 3.1. Research Design...54

3.2. Research Site and Respondents...54

3.3. Instrumentations...56

3.3.1. Questionnaire...57

3.3.2. Interview...58

3.3.3. Document Analysis ...58

3.4. Data Collection Procedure 3.4.1. Questionnaire...59

3.4.2. Interviews ...59

3.3.3. Document Analysis ...61

3.5 Data Analysis Framework 3.5.1. Questionnaire...61

3.5.2. Interview Data...62

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CHAPTER IV RESULTS AND DISCUSSION

4.1 Tourism Students’ Needs of English...65

4.1.1 Results of Present Situation Analysis...66

4.1.2 Results of Target Situation Analysis...82

4.1.2.1 The Role of English in Tourism Fields...84

4.1.2.2 The Suggested Content of Materials for Tourism Department in Vocational Secondary School...85

4.1.2.3 The Suggested English Skills for Tourism Department in Vocational Secondary School...90

4.2 The Relevancy of the Needs Analysis Results and the English Syllabus of 2013 Curriculum...93

4.3 The Design of Expected English Syllabus for Tourism Department in Vocational Secondary School...96

CHAPTER V CONCLUSIONS AND RECOMMENDATIONS 5.1. Conclusions...104

5.2. Recommendations...105

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LIST OF TABLES

Table 2.1 A Comparative analysis of Hutchinson and Waters’ (1987), Brown’s

(1995), Richards’ (2002), and Nation and Macalister’s (2010) Framework

of Designing an English course...24

Table 2.2 The Purposes of Needs Analysis by Brown (1995), Dudley-Evans and St. John (1998), and Richards (2002)...32

Table 2.3 Types of Needs by Nation and Macalister...41

Table 2.4 Types of Needs by Nation and Macalister (2010) after Adopting Hutchinson and Water’s (1987) Target Needs ...41

Table 3.1 Rensis Likert’s Scale (adapted from Khaemkaw, 2009: 28) ...62

Table 4.1 Tourism Students' Personal Information ...68

Table 4.2 Tourism Students' Good English Skill...69

Table 4.3 Tourism Students' Difficult English Skills...70

Table 4.4 Tourism Students' Self-rating on Their Level of English Proficiency...72

Table 4.5 The Results of Expected Learning Objectives...75

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Table 4.7 The Results of Expected Learning Methods... 79

Table 4.8 The Results of Expected Learning Assessment...81

Table 4.9 The Analysis of English Syllabus of 2013 Curriculum...93

Table 4.10 Expected Contents of Learning Materials and the Sequencing...……….99

LIST OF FIGURES Figure 2.1 A learning-centred approach to course design by Hutchinson and Waters (1987: 74)...20

Figure 2.2 A systematic approach to course design by Brown (1989: 20)...21

Figure 2.3 Systematic Design of English Syllabus...26

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LIST OF APPENDIXES

Appendix 1. Questionnaire of Needs Analysis…...119

Appendix 2. The Results of Questionnaire Part A-1...125

Appendix 3. The Results of Questionnaire Part A-2...126

Appendix 4. The Results of Questionnaire Part B-1...127

Appendix 5. The Results of Questionnaire Part B-2...128

Appendix 6. Interview Questions for Tourism Students...129

Appendix 7.Interview Questions for the English Teacher...130

Appendix 8.Interview Questions for the Employees in Tourism Fields...131

Appendix 9. Interview Transcription 1 (Tourism Students)...132

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Appendix 11. Interview Transcription 3 (A Professional Tour Guide)...146

Appendix 12. Interview Transcription 4 (Employee 1: Tourist Destination)...151

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