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(1)

Internet & the World Wide Web

*

(Explore Cyberspace)

Williams, B.K, Stacy C. Sawyer (2007). Using

Information Technology: A Practical Introduction to Computers & Communications. Seventh Edition,

(2)

Outline Materi

Connecting to the Internet

How Does the Internet work?

The World Wide Web

Email & Other Ways of Communicating over the Net

Telephony, Multimedia, Webcasting, Blogs, E-Commerce

Snooping, Spoofing, Phishing, Pharming, Cookies, &

(3)

Connecting to the Internet

• Internet History

– Began with 1969’s ARPANET for US Dept. of Defense – 62 computers in 1974

– 500 computers in 1983 – 28,000 computers in 1987

– Early 1990s, multimedia became available on internet

• To connect you need

– An access device (computer)

(4)

Connecting to the Internet

Definition:

Bandwidth is an expression of how much data –

text, voice, video and so on – can be sent through a

communications channel in a given amount of time.

Definition:

Baseband is a slow type of connection that

allows only one signal to be transmitted at a time.

(5)

Connecting to the Internet

• Data Transmission Speeds

– Originally measured in bits per second (bps)

– 8 bits are needed to send one character, such as A or a

– Currently measured in kilobits per second (Kbps) – Kilo- stands for a thousand

– A 28.8 Kbps modem sends 28,800 bits per second – How many characters per second would that be? – Mbps connections send 1 million bits per second – Gbps connections send 1 billion bits per second

(6)

Connecting to the Internet

Modems

– Can be either internal or external to your PC – Most ISPs offer local access numbers

– Need call waiting turned off; either manually or in Windows

High-speed phone lines

Satellite

Cable Modems

(7)

– ISDN line

• Integrated Services Digital Network

• Allows voice, video, & data

transmission over copper phone lines

• Can transmit 64 to 128 Kbps

– DSL line

• Uses regular phone lines, DSL modem

• Receives data at 1.5-9 Mbps; sends at 128Kbps – 1.5 Mbps • Is always on

Modems

High-speed phone lines

(8)

Modems

– Connects the PC to a cable-TV system

• 2 minutes to download a 2 minute video

High-speed phone lines

Satellite

Cable Modems

Wi-Fi & 3G

(9)

Connecting to the Internet

Modems

– Always-on connection using satellite dish to satellite orbiting earth – Send data at 56 – 500 Kbps; receive at 1.5 Mbps

High-speed phone lines

Satellite

Cable Modems

(10)

Connecting to the Internet

Modems

– Wi-Fi

• Name for a set of wireless standards set by IEEE • Typically used with laptops that have Wi-Fi hardware

– 3G

• High-speed wireless that does not need access points • Uses cell phones

High-speed phone lines

Satellite

Cable Modems

(11)

How Does the Internet Work?

• Internet Access Providers

– Internet Service Providers (ISP)

• Local, regional, or national organization that provides internet access

• Examples: AT&T Worldnet, EarthLink

– Commercial Online Service

• A members-only company that provides specialized content and internet access

• Examples: AOL, MSN

(12)

• The internet consists of thousands of smaller

networks

• These link educational, commercial, nonprofit,

and military organizations

• Most are Client/Server networks

– Client: a computer requesting data or services

– Server or Host: a central computer supplying data or services requested of it

(13)

How Does the Internet Work?

Point of Presence (POP)

– A local access point to the internet – A local gateway to the ISP’s network

Network Access Point (NAP)

– A routing computer at a point on the internet where several connections come together

– Owned by Network Service Providers (NAP)

– Four major NAPs established in 1993 when the internet was privatized

(14)

Private/Peer NAPs (PNAP)

– Established in late 1990s

– Provide more backbone access locations than the

original 4 NAPs in Chicago, Washington D.C., New

Jersey and San Francisco

– >100 in U.S.A. at present

– Facilitate more efficient routing since there are more

backbone access locations

(15)

• Internet Backbone

– High-capacity, high-speed data transmission lines – Use the newest technology

– Providers include AT&T, Cable & Wireless, Sprint, Teleglobe, UUNET

• Internet 2

– Cooperative university/business research project

– New standards for large-scale higher-speed data transmission – Requires state-of-the-art infrastructure

(16)

• Protocols

– The set of rules a computer follows to electronically transmit data.

– TCP/IP is the internet protocol • Developed in 1978

• Used for all internet transactions

• Packets

– Fixed-length blocks of data for transmission – Data transmissions are broken up into packets

(17)

• IP Addresses

– Every device connected to the internet has an address – Each IP address uniquely identifies that device

– The address is four sets of 3-digit numbers separated by periods

• Example: 95.160.10.240

• Each number is between 0 and 255 • Static IP addresses don’t change • Dynamic IP addresses don’t change

• Since addresses are limited, and most PCs are not connected a lot of the time, dynamic addresses are common

(18)

• The board of trustees of the Internet Society (ISOC) oversees the standards

• Internet Corporation for Assigned Names and Numbers (ICANN) regulates domain names

• American Registry for Internet Numbers (ARINN) administers the unique IP addresses for North & South America, Caribbean, and sub-Saharan Africa

• Two other organizations administer the unique IP addresses for Europe and the Asia-Pacific region

• Asia Pacific Network Information Center (APNIC)

(19)

• Browsers

– Software for web-surfing

– Examples: Internet Explorer, Netscape Navigator, Mozilla FireFox, Opera, Apple Macintosh browser

• Website

– The location on a particular computer that has a unique address

– Example: www.barnesandnoble.com, www.mcgraw-hill.com

– The website could be anywhere – not necessarily at company headquarters

(20)

• Web Pages

– The documents and files on a company’s website – Can include text, pictures, sound, and video

• Home page

– The main entry point for the website

– Contains links to other pages on the website

(21)

• Uniform Resource Locator (URL)

– A character string that points to a specific piece of information anywhere on the web

– A website’s unique address – It consists of

• The web protocol, http

• The domain name of the web server

• The directory or folder on that server

• The file within the directory, including optional extension • http://www.nps.gov/yose/home.htm

protocol domain name directory file name . extension

(22)

• Domain names

– Must be unique

– Identify the website, and the type of site it is • www.whitehouse.gov is NOT the same as

www.whitehouse.org

• .gov means government

• .org means professional or nonprofit organization

Discussion Question: Have you ever mistyped a URL and gone to a website you weren’t expecting? As we learn later in this chapter, some unscrupulous websites take advantage of this.

(23)

• HTTP

– The internet protocol used to access the World Wide Web

• HTTPS

– The secure version of HTTP

• Hypertext Markup Language (HTML)

– The language used in writing and publishing web pages

– The set of tags used to specify document structure, formatting, and links to other documents on the web

• Hypertext links connect one web document to another

(24)

• Web Browsers

– Your tool for using the internet

– Comes

preinstalled on most PCs

– 5 basic elements

• Menu bar • Toolbar • URL bar • Workspace • Status bar

(25)

• Home Page

– The page you see when you open your web browser

– You can change the Home Page on your browser

• Back,Forward, Home &

Search

– Use the menu bar icons to move from one page to another

(26)

• Navigation

– History Lists

• A list of websites you visited since you opened up your browser for this session

• Allows you to easily return to a particular site – Bookmarks

• Allows you to store the URL from a site on your PC so you can find it again in another browser session

• To save the URL for a site, click on “Bookmark” in Internet Explorer or Mozilla Firefox

– Or just type in the URL of the page you want to visit

(27)

• Web portals

– A gateway website that offers a broad array of resources and services, online shopping malls, email support, community forums, stock quotes, travel info, and links to other categories. – Examples: Yahoo, AOL, Microsoft Network (MSN), Lycos, or

Google

– Most require you to log in, so you can

• Check the home page for general information • Use the subject guide to find a topic you want • Use a keyword to search for a topic

(28)

• Search Services

– Organizations that maintain databases accessible through websites to help you find information on the internet

– Examples: portals like Yahoo Search and MSN, and Google, Ask Jeeves, and Gigablast

– Databases are compiled using software programs called spiders • Spiders crawl through the World Wide Web

• Follow links from one page to another • Index the words on that site

(29)

• 4 web search tools

– Keyword Indexes

• Type one or more search keywords, and you see web pages “hits” that contain those words

• For phrases with two or more words, put phrase in quotes • Examples are Google, Gigablast, HotBot, MSN Search,

Teoma

– Subject Directories

• Search by selecting lists of categories or topics

• Example sites are Beaucoup, Galaxy, LookSmart, MSN Directory, Netscape, Open Directory Project, Yahoo

– Metasearch Engines

– Specialized Search Engines

(30)

• 4 web search tools

– Keyword Indexes

– Subject Directories

– Metasearch Engines

• Allows you to search several search engines

simultaneously

• Examples are Dogpile, Ixquick, Mamma,

MetaCrawler, ProFusion, Search, Vivisimo

– Specialized Search Engines

• Help locate specialized subject matter, like info on

movies, health, jobs

(31)

• Multimedia Search Tools

– Allow you to search for nontext resources

Search Tool Site

A9 (Amazon.com) http://a9.com

Blinkx www.blinkx.com

Google www.google.com/video ShadowTV www.shadowtv.com StreamSage www.streamsage.com

Virage www.virage.com

Yahoo! http://video.search.yahoo.com

(32)

• Should you trust information you find online?

• There is no central authority that verifies all internet sites

• Guidelines to evaluate Web Resources

– Does the information appear on a professional site maintained by a professional organization?

– Does the website authority appear to be legitimate? – Is the website objective, complete, and current?

(33)

2-33

Email & Other Ways of Communicating

over the Net

• Email Program

– Enables you to send email by running email software on your computer that interacts with an email server at your ISP

– Incoming mail is stored on the server in an electronic mailbox – Upon access, mail is sent to your client’s inbox

– Examples: Microsoft’s Outlook Express, Netscape’s Mail, Apple Computer’s Apple Mail, QualComm’s Eudora

(34)

2-34

• Web-based Email

– You send and receive messages by

interacting via a browser with a website

– Advantage: You can easily send and receive

messages while traveling

– Examples: Yahoo! Mail, Hotmail, Bluebottle,

Sacmail

(35)

2-35

• Using email

1. Get an email address, following the format Joe_Black@earthlink.net.us

2. Type addresses carefully, including capitalization, underscores, and periods

3. Use the reply command to avoid addressing mistakes 4. Use the address-book feature to store email addresses 5. Sort your email into folders or use filters

User Name Domain name

(36)

2-36

• Email Attachments

– A copy of a file or document that you send attached to an email to one or more people

– Be careful about opening attachments • Many viruses hide in them

• Know who is sending it to you before you open it

– The recipient must have compatible software to open the

attachment. If they don’t have Excel, they probably can’t read the spreadsheet you sent them.

(37)

2-37

• Instant Messaging

– Any user on a given email system can send a message and

have it pop up instantly on the screen of anyone logged into that system

– Examples: AOL Instant Messenger, MSN Messenger, ICQ, AT&T IM Anywhere, Yahoo Messenger

– Not all IM systems interoperate – To get it, you:

• download the software • connect to the internet • register with the service

(38)

2-38

Email & Other Ways of

Communicating over the Net

• FTP – File Transfer Protocol

– A software standard for transferring files between computers with different Operating Systems

• Microsoft Windows  Linux

• Unix  Macintosh OS, and so forth

– You can transfer files from an FTP site on the internet to your PC – Know your FTP site!

• If the FTP site is offering copyrighted material such as music and movies for free, you are breaking US law if you

download files!

(39)

2-39

• Newsgroups

– A giant electronic discussion board

– There are thousands of free internet newsgroups

– Usenet is the worldwide public network of servers on the internet www.usenet.com

– To participate you need a newsreader

• Listserv

– An email-based discussion group

– Uses an automatic mailing-list server that sends email to subscribers on selected topics

(40)

2-40

• Real-Time Chat (RTC)

– Participants have a typed discussion while online at the same time

– This is not allowed in most college classrooms – IM is one-on-one, but RTC has a list of participants

• Netiquette – appropriate online behavior

– Before you ask a question, consult the FAQ – Avoid flaming

– Don’t SHOUT – use all capital letters – Be careful with jokes

– Don’t send huge file attachments unless requested

(41)

2-41

Telephony, Multimedia, Webcasting,

Blogs, E-Commerce

• Internet Telephony

– Uses the internet to make phone calls

– Long-distance calls are either very inexpensive or free

• With no PC, dial a special phone number to packetize your call

• With a PC that has a sound card, microphone, Internet connection, and internet telephone software such as Netscape Conference or Microsoft NetMeeting

(42)

2-42

• Multimedia on the Web

– Allows you to get images, sound, video, and animation – May require a plug-in, player, or viewer

• A program that adds a specific feature to a browser so it can view certain files

• Example: Adobe Acrobat Reader, RealPlayer, QuickTime – Multimedia Applets

• Small programs that can be quickly downloaded and run by most browsers

• Java is the most common Applet language

• Microsoft’s Visual Studio creates ActiveX and com objects

(43)

2-43

• Multimedia on the Web

– Animation

• The rapid sequencing of still images to create the appearance of motion

• Used in video games and web images that seem to move – Video

• Streaming video is process of transferring data in a

continuous flow so you can begin viewing a file before it is all completely sent

– Audio may be transmitted either:

• Downloaded completely before the file can be played, or • Downloaded as streaming audio

(44)

2-44

RSS newsreaders

– Programs that scour the web and pull together “feeds” from several websites to one place

Blog

– Short for web log, a diary-style web page

– Have become popular, both privately and in politics

Podcasting

– Recording internet radio or similar internet audio programs – Some radio stations webcast their audio programs over the

internet

(45)

2-45

E-Commerce

– Conducting business activities online

– B2B Commerce is business-to-business e-commerce

– Online Finance now involves online banking, stock trading online, and e-money such as PayPal

– Online auctions link buyers with sellers

• eBay is the most well-known example of person-to-person auctions

• OnSale is a vendor-based auction that buys merchandise and sells it at a discount

• Priceline is an auction site for airline tickets and other items

(46)

2-46

Snooping, Spoofing, Phishing, Pharming,

Cookies, & Spyware

• The internet was founded as a collaborative tool

based on trust

• Not everyone on the internet is honest

• Snooping

– Email is not private

• Corporate management has the right to view employees’ email

• Email that travels over the internet may be captured and monitored and read by someone else

(47)

2-47

Spam: Electronic Junk Mail

– Unsolicited email that takes up your time and may carry viruses or spyware

– Delete it without opening the message – Never reply to a spam message

– When you sign up for something, don’t give your email address – Use spam filters

– Fight back by reporting new spammers to www.abuse.net or www.spamhaus.org or www.rahul.net/falk

(48)

2-48

Spoofing

– Using fake email sender names so the message appears to be from a different source, so you will trust it.

– If you don’t know the sender, don’t open it.

Phishing

– Using trusted institutional names to elicit confidential information – Some common schemes look like they are from your bank or

from eBay and ask you to “update” your account.

– Don’t do it – the legitimate company already knows your account information!

– If you want to update your information, CALL the number in the phone book, not the number in the email!

(49)

2-49

Pharming

– Redirecting you to an imposter web page.

– Thieves implant malicious software on your PC

– Redirects you to an imposter web page even when

you type the correct URL!

– To foil it, type the URL with https first (for http secure)

https://www.microsoft.com Use this one with https,

not

http://www.microsoft.com Since it has http, it could be

spoofed

(50)

2-50

• Cookies

– Little text files left on your hard disk by some

websites you visit

– Can include your log-in name, password, and

browser preferences

– Can be convenient

– But they can be used to gather information

about you and your browsing habits

(51)

2-51

Spyware

– Applications that download without your knowledge

– They hide on your PC and capture information about

what is on the PC and what you are doing

– That information is then transmitted to the spyware

master’s website on the internet

– Information may be used against you to steal your

identity, get credit cards in your name, or for other

crimes

(52)

2-52

Spyware (continued)

– To prevent spyware, you must install and use

“Antispyware software” at all times

– Examples: Ad Aware, AntiSpyware, Spybot Search &

Destroy, Pest Patrol, SpyCatcher, Yahoo toolbar with

Anti-Spy

– Be careful about free and illegal downloads since they

are a source of spyware

– Don’t say “I agree” when you are downloading

something – read the fine print

– Beware of unsolicited downloads

(53)

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