Majalah SWA dan HayGroup Employers of Choice Award 2015 by Job Seeker
Asiamoney
Corporate Governance Poll 2015 Best for Shareholders’ Rights and Equitable Treatment in Indonesia
Obsession Award 2016 - Lifetime Achievement Award
untuk Presiden Direktur BCA Jahja Setiaatmadja
- Best Enterprise Achievent
Category 12 Years of Achievement Private Sector
Frontier Consulting Group dan Majalah Marketing
Top Brand Award 2016 Peringkat 1:
- Saving Account (Tahapan BCA) - Credit Card - Prepaid Card (Flazz) - Call Center (Halo BCA) - Mobile Banking (m-BCA) - Internet Banking
(Klik BCA) - Deposit Account
Majalah SWA dan Lembaga Manajemen Fakultas Ekonomi Universitas Indonesia (FE UI) HR Excellence Award 2015 dan Indonesia Future Leader Award 2015 - Peringkat 1: untuk Kategori Reward
Management
Majalah SWA dan Hachiko
Net Promoter Customer Loyalty Award 2016
Carre Center for Customer Satisfication and Loyality (Carre – CCSL) dan Majalah Service Excellence Excellent Service Experience Award 2016
Peringkat Excellent untuk Kategori
Reguler Banking
Majalah Economic Review
Indonesia Human Capital Award 2016 • The Best I - Perusahaan Swasta Tbk • The Big 5 - Human Capital Peringkat I:
- The Best Human Capital for
Public Company kategori
Perusahaan Swasta Tbk. - The Best Human Capital Business
Impact
- The Best Human Capital Strategy - The Best Learning Development - The Best Employee Engagement Peringkat II:
- The Best Organization Strategy - The Best Performance Management - The Best Human Capital Architecture - The Best Human Resources Technology Peringkat III:
- The Best Industrial Relation
2
5
3
6
The Asian Banker
The International Excellence in Retail Financial Services Award 2016 Jahja Setiaatmadja sebagai the Retail
Banker of the Year in Asia Pacific
Majalah Infobank
Infobank Digital Brand of the Year 2016
Golden Trophy untuk Best Digital Brand 2011-2015 KPR Bank Umum
Konvesional Peringkat I:
- Digital Brand Wealth Management - Digital Brand Bank Umum
Konvensional
- Digital Brand Kartu Debit Bank Umum Konvensional
- Digital Brand Kartu Kredit Bank Umum Konvensional
Peringkat II:
- Digital Brand Tabungan Bank Umum Konvensional
- Digital Brand KPR Bank Umum Konvensional
Peringkat III:
- Digital Brand Deposito Bank Umum Konvensional
Carre Center for Customer Satisfaction and Loyality (Carre - CCSL) dan Majalah Service Excellence Contact Center Service Excellence Award (CCSEA) 2016
Exceptional Service Performance
- Customer Service Email Center
Banking (Halo BCA)
- Call Center Regular Banking (Halo BCA)
- Call Center Priority Banking (Layanan Halo BCA Prioritas) - Call Center Regular Credit Card
(Halo BCA)
- Call Center Platinum Credit Card (Halo BCA)
Excellent Service Performance
- Twitter Customer Service Banking (@HaloBCA)
Good Service Performance
- Facebook Customer Service Banking (BCA Klikpay)
- E-Channel Internet Banking Contact
Point (Klik BCA)
- E-Channel ATM Contact Point (BCA)
The Asian Banker
The Asian Banker Transaction Banking Awards 2016
Best FX Bank in Indonesia
MarkPlus Inc
Indonesia Digital Economy Award 2016
The Best Company in Banking Industry
Majalah SWA
Indonesia Most Creative Company 2016
The Asian Banker
The Asian Banker Leadership Achievement Awards 2016
Best Managed Bank in Indonesia
Jahja Setiaatmadja sebagai Best
Performing Chief Executive in the Financial Industry in Indonesia
13
11
14
15
10
12
9
MarkPlus Inc dan Nikkei BP Consulting Inc
Brand Asia 2016
The Most Powerful Financial Institution - Bank Brand in Indonesia
Contact Center World Contact Center World Awards
Gold Medal:
- Best In Customer Service Inhouse
Mega Sized
- Direct Response - Customer Loyalty - Technology Innovation - Self Service Technology - Design Contact Center - Helpdesk
- Operation Manager - Sales Manager - Supervisor - Quality Auditor
- Customer Service Professional - IT Support Silver Medal: - Social Media - Community Spirit - Workforce Management - Project Manager
- Customer Service Professional
Bronze Medal: - Recruitment Campaign - Sales Campaign - Oubound Campaign
20
Warta EkonomiIndonesia Most Admired Companies Award 2016
Most Admired Company - Part of Top
20 Warta Ekonomi Indonesia Most
Admired Companies 2016
18
Majalah Infobank dan Marketing Research Indonesia
2016 Banking Service Excellence - 1st Best ATM Public Area
Commercial Bank
- 2nd Best Mobile Internet Banking
Commercial Bank
- 3rd Best Internet Banking
Commercial Bank
Majalah SWA dan NBO Group Indonesia Best Companies in Creating Leaders from Within 2016
Platinum Champion in Financial Category
Warta Ekonomi
Indonesia Digital Innovation Award for Banking 2016
Digital Innovation for Banking - Best of Digital Products
Majalah SWA & Brand Finance Indonesia’s Top 100 Most Valuable Brands 2016
Peringkat 6 Most Valuable Indonesian
Brand 2016
Majalah Euromoney
Euromoney Awards for Excellence 2016
Indonesia’s Best Bank
The Asian Banker
Indonesia Country Awards Programme 2016
- Best Mobile Payment Project - Best Retail Bank
- Best Mortgage Business Majalah Service Excellence &
Carre - CCSL
Service Quality Award 2016 Predikat Diamond:
- Regular Banking (Domestic) - Priority Banking
- Platinum Credit Card - Regular Credit Card
26
27
28
29
Frontier Consulting Group & TempoMedia Group
Corporate Image Award 2016
The Best in Building and Managing Corporate Image Category Big Asset National Bank
24
25
Majalah Forbes Indonesia Forbes Global 2000
The World’s Biggest Public Companies
2016
30
WPP
BrandZ Top 50 Most Valuable Indonesian Brands 2016
Peringkat 1 The Most Valuable Indonesia
Brand
Majalah SWA & Stern Value Management
Wealth Added Creator Award 2016 - Peringkat 4 - SWA 100: Indonesia Best
Public Companies (Overall) 2016
- Peringkat 6 - SWA 100: ASEAN Best
Public Companies (Overall) 2016
32
31
Majalah Warta Ekonomi
Social Business Innovation Award 2016
Social Business Innovation Company
2016 Kategori Private Bank “Program Pengembangan Desa Wisata”
37
Indonesia Contact Center Association The Best Contact Center Indonesia 2016
38
- Peringkat 1 Most Committed to
Corporate Governance
- Peringkat 5 Best at Investor Relations - Peringkat 5 Best at Corporate Social
Responsibility
Majalah Properti Indonesia Properti Indonesia Award 2016 BCA sebagai Leading Home Loan Bank
Majalah Infobank Infobank Award 2016
- Bank Berpredikat Sangat Bagus atas Kinerja Keuangan 2015
- Titanium Trophy atas Kinerja Keuangan “Sangat Bagus” 2001-2015
34
35
Tempo Media Group & Indonesia Banking School
Indonesia Banking Award 2016 - The Most Efficient Bank - The Most Reliable Bank
- The Best Bank in Retail Banking Services - The Best Bank in Digital Services - Best Bank in Diversity
MarkPlus Inc. & Philip Kotler for ASEAN Marketing
ASEAN Marketing Summit
Indonesia Champion ASEAN Economic Community Award
41
Kontan & GML Stellar Workplace Award
- Best Stellar Workplace Award for Large
Size Employer
- Stellar Work Place in Employee
Commitment & Employee Satisfaction
46
Bisnis Indonesia
Bisnis Indonesia Banking Award - Best Performance Bank kategori
Buku IV
- Banker of The Year bagi Jahja Setiaatmadja
47
Majalah SWA & MARS
Indonesia Best Brand Award 2016
Best Brand Platinum untuk kategori Kartu
Kredit dan Tabungan
42
Majalah Asiamoney
Asiamoney Summer Awards Dinner 2016 - Best Domestic Provider of FX Services - Best Domestic Provider of FX Research &
Market Coverage in Indonesia as voted by Corporates
43
The Asian Banker
Strongest Banks 2016 by Balance Sheet
Strongest Bank in Indonesia by Balance Sheet
44
Majalah Service Excellence National Customer Service Championship 2016
Grand Champion 1 Corporate Level Across Categories
45
Majalah Investor
Investor Awards - Tokoh Finansial Indonesia 2016
- Top National Banker: Presiden Direktur BCA Jahja Setiaatmadja
49
Majalah SWA dan Frontier Marketing Research
The 18th Indonesian Customer Satisfaction Award (ICSA) 2016 - Tahapan BCA sebagai Produk
Tabungan Terbaik
- Debit BCA sebagai Kartu Debit Terbaik
- Kredit BCA sebagai Kartu Kredit Terbaik
- m-BCA sebagai Mobile Banking Terbaik
- Klik BCA sebagai Internet Banking Terbaik
Banking, Kartu Debit, SMS Banking, E-wallet
- Great Performing Website untuk Perbankan
Majalah Forbes Indonesia Best of the Best Awards 2016
The Top 50 Companies for 2016
51
Majalah Mix Marketing Communication Indonesia PR of the Year
52
2016 untuk Jahja Setiaatmadja
Majalah Warta Ekonomi
Indonesia Living Legend Companies Award 2016
Indonesia Living Legend Companies Category Gold: The Best Innovation for Technology Implementation in Banking Industry 2016
54
Indonesia Institute for Corporate Directorship
IICD Corporate Governance Conference
- Most Trusted Company Based on
Corporate Governance Perception Index (CGPI)
55
Center for Enterpreneurship, Change and Third Sector (CECT) Trisakti University
CECT CSR Awards
- Special Achievement Managing
Sustainable CSR Program
- Winner CSR Performance in Each
Fundamental Aspect - Business Behaviour (Fair Operating Practices and Consumer Issues)
Majalah Swa
Indonesia Living Legend Brands Award 2016
BCA Sebagai Indonesia Living Legends
Brand
The La Tofi School of CSR Nusantara CSR Awards
Kategori Pemberdayaan Pengusaha Kecil Program Pengembangan Desa Wisata
58
60
Menteri Keuangan Republik Indonesia - Agen Penjual Sukuk Tabungan Seri
ST-001 Terbaik Pertama Tahun 2016 - Investor Utama Surat Berharga
Syariah Negara Domestik Tahun 2016 - Agen Penjual Sukuk Negara Ritel Seri ST-008 Terbaik Pertama Tahun 2016 - Peserta Lelang Surat Berharga
Syariah Negara Terbaik Pertama Tahun 2016
