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Public administration researchers face multiple competing paradigms, broadly defined, and they have to deal with this reality in their own research. These paradigms complement one another, providing both alternative and overlapping insights toward the phenomenon of interest. Together they constitute a substantial body of knowledge for public administration research. Public admini- stration students should take a‘‘both . . . and’’stance toward these paradigms rather than an‘‘either . . . or’’stance. The‘‘both . . . and’’stance, however, should not be taken at the extreme to mean a

‘‘hands off’’policy. It is not rare that students pay little attention to paradigmatic assumptions of published articles and their own work. They may justify this neglect by arguing that public administration does not really have a paradigm and such a paradigm may not be necessary. This chapter argues that paying attention to paradigmatic assumptions is important for theory advance- ment and practical problem solving. As Schultz and Hatch (1996) state, ‘‘it is impossible and illusionary to settle the paradigm issue once and for all . . . but it is equally naïve to think organiza- tion theorists are ready to transcend the need for paradigms completely. Rather, researchers need paradigms (or some other orienting device) to maintain and make use of the diversity that characterizes thefield of organization studies’’(pp. 552–553).

Kettl (2000) asserts that American public administration is struggling with three questions, one of which is how public administration can‘‘ensure the systematic testing of its theoretical proposi- tions and, therefore, advance the state of theory’’ (p. 30). Public administration has long been criticized for a lack of rigor in theory and research. Kettl argues that the question is difficult to solve partly because of conflicting theoretical approaches and partly because of the difficulty of providing rigorous practical advice on practical problems that ultimately depend on infinitely variable indi- vidual behavior. This chapter argues that a better understanding of multiparadigm inquiry may help us improve the theoretical and methodological rigor of public administration research.

END-OF-CHAPTER QUESTIONS

1. Select an empirical article from a major public administration journal, such asPublic Adminis- tration Reviewand Journal of Public Administration Research and Theory. After reading the article, please answer the following questions: (1) Is the theoretical framework clearly stated in

the article? What is it? (2) Are hypotheses derived naturally from the theoretical framework?

Would other theories or approaches lead to the same hypotheses? Can other theories or approaches lead to additional hypotheses that complement the current ones? (3) What method- ology is employed by the author? Can alternative methodologies enrich the understanding of the topic? (4) Are thefindings and implications consistent with the data and results? Is it possible to interpret the results in different, even opposite, ways?

2. Find and read the Morgan (1980) article, and be familiar with its framework. Then choose a research area of your interest, such as contracting, performance management, and leadership, and answer the following question based on your review of the literature in the research area: (1) Are all the four paradigms specified by Morgan reflected in the literature in this area of research? (2) If one or more paradigms are missing from the literature, what might be the reason? Can you think of meaningful ways to apply the missing paradigms to this area of research? (3) If one or more paradigms have been developed in the literature, are there any syntheses? If not, can you develop one?

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4 Where Do Research Questions Come from and How Are

They Developed?

Samuel J. Yeager

CONTENTS

4.1 Where Do Research Questions Come from and How Are They Developed? ... 45 4.2 Motivation to Do Research and Decide on a Research Question ... 47 4.3 Where Do Research Questions Come from?... 47 4.4 Types of Research Questions... 51 4.5 Explicit and Implicit Questions ... 51 4.6 Creating, Clarifying, and Framing Research Questions ... 54 4.7 Review by Colleagues, Practitioners, and Clients ... 57 4.8 Conclusion ... 57 Endnotes... 57 References ... 57 4.1 WHERE DO RESEARCH QUESTIONS COME FROM AND HOW

ARE THEY DEVELOPED?

InAlice’s Adventures in WonderlandAlice asks the Cheshire cat‘‘Would you tell me, please, which way I ought to go from here?’’ ‘‘That depends a good deal on where you want to get to,’’ said the cat.‘‘I don’t much care where . . .’’said Alice.‘‘Then it doesn’t matter which way you go,’’said the cat.‘‘. . . so long as I get SOMEWHERE,’’Alice added as an explanation.‘‘Oh, you’re sure to do that,’’said the cat,‘‘if you only walk long enough.’’(Carroll, 2005, pp. 57–58). The researcher’s quest, like that of Alice, is to make a journey of discovery. Making a research journey efficiently and effectively requires a sense of direction provided by a research question.

Most research projects start with a question. Identifying the research problem or defining the study question is the first and most important of eight steps in the research process described by McNabb (2002, p. 54). Similarly, Gail Johnson describes planning as the key to successful research and thefirst step in planning a research project is determining the question (2002, p. 27). Johnson believes that this step is so crucial to the success of a research project that if mistakes are made then

‘‘the research cannot be saved’’(2002, p. 27).

What does the phrase research question mean? It is the focal question a research project is intended to answer. It is not a question developed for a survey or an interview protocol. Most research methods, survey research, and interviewing texts cover writing that type of question very well. Such questions are tools designed to help develop an answer to the research question.

Virtually every research methods text talks of research questions. Their authors acknowledge the importance of a research question as a guide for the research project. The research question helps define what is to be included in the project, and just as important what is to be excluded. Multiple authors of methods texts make this point (Johnson, 1997; McNabb, 2002, p. 73; Andrews, 2003, 45

p. 14; and Trochim, 2005). This guidance includes direction for the literature review, research design, method or methods of collecting data, selection of a sampling frame and sample, forms of analysis, and also influences how the results are written, and may affect decisions about where and how they are presented. These texts make this point well.

In contrast, a few authors of methods texts proffer some ideas aboutfinding or creating research questions which is of some use, but many do not help the reader learn where research questions come from and how to develop research questions and subquestions. Usually, methods texts’ coverage of research questions is limited to making the point about the importance of the research question. Once this is done they usually then suggest that the researcher canfind research questions by reading the literature, talking with experts, and attending conferences. Usually the topic of research questions is not developed more than this and no examples are provided.

Although these ideas are useful, is it enough to suggest that research questions can be found by reading the literature, talking with experts in thefield, and attending conferences? The author thinks not, because this level of coverage barely scratches the surface of the issue. Moreover, the preferred process of developing a research question varies from individual to individual researcher and it is only one topic in any methods text.

The process used by a specific researcher to develop a research question is highly individualistic and may be approached in different ways for different topics. What works best for one person may not work equally well for another. Researchers like all students learn in different ways and are interested in different things. How deductive or inductive an approach a researcher takes, or how they mix these approaches, varies considerably across individuals and projects too. Some researchers like to use research questions in their work although others prefer more formally stated hypotheses. How an individual approaches the issue of question development may evolve considerably over the life of their career. A student and, in turn, a young faculty member may struggle tofind research questions. Later in their careers they mayfind research questions almost everywhere they look. The issue then is one of prioritizing and concentrating one’s efforts on the questions the researcher believes are most important.

To be fair, development of a research question is only one of the many complex topics that research methods text must address as they survey the methodologicalfield. For that matter a research methods text can barely touch the issue of research questions or virtually assume that they occur naturally in the research process, but cannot legitimately treat topics like survey research, interviews, and measurement issues that way.

Questions are our primary means of dealing with the unknown and of obtaining new informa- tion. A question frames the literature review. In fact, a literature review may reveal answers to the research question and eliminate the need for new research to answer a given question. This discovery could be a fortunate event in multiple senses, at a minimum because it saves time and energy. Similarly, a literature review may lead to studies of closely related questions. These are useful because they suggest perspectives, issues, questions, and research methods that a researcher can build on in their own work.

In addressing the question of where research questions come from this essay examines the following topics:

. Motivation to do research and decide on a research question

. Where do research questions come from?

. Types of research questions

. Explicit and implicit questions

. How are research questions framed?

. Creating, clarifying, and framing research questions

. How questions are framed determines their usefulness

. Every research question may contain subquestions

. Review by colleagues, practitioners, and clients

. Conclusion

4.2 MOTIVATION TO DO RESEARCH AND DECIDE