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KIWANIS INTERNATIONAL MEMBERSHIP DIVISION

Dalam dokumen Board Minutes, 1991-01 (Halaman 81-92)

KIWANIS INTERNATIONAL

MEMBERSHIP DIVISION

MEMBER SERVICES

Preliminary Certified Membership for September 30, 1990:

District Governors, Immediate Past Governors and District Secretaries received in mid-December Preliminary Certified Membership figures for September 30, 1990.

They were given 10 business days to review the figures and contact the Member Services Department with questions regarding the figures.

Total Membership 10/1/89 Certified 10/1/90 Certified Net Certified Gain

315,912 319,787 3,875

Current Membership Statistics

Total Clubs 10/1/89

10/1/90

8,390 8,516

New Clubs Reported 1989-90 North America 233 Latin America 13 Asia/Pacific 53

Europe 42

Non-Districted 19

TOTAL: 360

Active, Privileged and Senior (APS) Membership as of 12/1/90 was 323,482. New clubs reported as of 11/30/90:

North America 27 Latin America 4

Asia/Pacific 14

Europe 0

Camera-Ready Artwork for District Bulletins

Non-Districted 0

TOTAL: 45

The department has begun distributing camera-ready "slicks" of membership growth-related artwork to district bulletin editors. This also was made available in French and Spanish. During the 1989-90 administrative year, the department found the editors very willing to use camera-ready articles and art- work on· a continual basis. The department will continue offering the articles and artwork to promote the membership growth programs and awards of Kiwanis International.

International Committee on Growth

At the St. Louis International Convention, each of the Committee members was assigned four to five districts to "counsel" during the 1990-91 administrative year. The Committee members have been corresponding with and telephoning the governors in those districts to promote membership growth. The Committee ini- tiated the distribution of a series of growth-related cartoons to district bulletins. The cartoons, which have appeared in several bulletins, depict various aspects of new club organization and membership recruitment and reten- tion. The cartoons were drawn by the son of Michael Pratt, past governor of the Southwest District.

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Flagship Pilot Program

The program has been divided into three areas with subcommittees assigned to review club administration, fund-raising and community service, and membership recruitment and retention. Governors of districts with participating clubs have been asked to assign a liaison for each club. It is the liaison's respon-

sibility to attend club and Board of Directors meetings, work with the club mem- bership committee, and update the district leadership and the International Subcommittee on Flagship Clubs regarding concerns and suggestions about the program. The Flagship Program software has been prepared and distributed to 21 of the participants, and the remainder should receive disks within the next two to three weeks. Upon completion of the data entry, each club will have a list of local business and professional firms represented in other service organiza- tions but not Kiwanis.

Women's Marketing Package

A final draft of the women's membership marketing package is being written and preliminary artwork is being prepared. The package is scheduled for distribu-

tion this spring.

Deletion Research and Retention Study

Staff is currently studying deletion studies prepared by individual districts as it prepares to conduct further market research into why members leave Kiwanis.

Development of a membership retention program will begin this spring.

Occupational Classification Revision

Staff is currently updating the Kiwanis occupational classification bulletin to reflect changes in employment categories. The finished product will be more effective in helping clubs seek new members.

Translation of New Member Handbook into German, French and Italian

The new member handbook, "Fellowship and Service: The Kiwanis Experience," has been translated into German, French and Italian. Copies of the handbook will be available from the International Office.

NORTH AMERICAN FIELD OPERATIONS

Field Service Representatives

The department directs the activities of Field Service Representatives in North America. Since September these activities have included:

Fall Team Meeting - participated in the International Council and a

meeting of the FSR team (October 1-7) to obtain updates from office-based staff, provide feedback from the field, and review plans for the first and second quarter of 1990-91.

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District Meetings - participated in 8 fall conferences and/or Board meetings in assigned districts to promote Kiwanis growth, particularly new club building.

Communications - continued regular communications (written and telephone) with office-based staff, district governors, new club building chairmen, lieutenant governors, and KIARs.

On-Site ·support - travelled to assist local Kiwanians with efforts to form new clubs before the holiday season.

Fast Start on New Clubs

The department worked with the district leaders to encourage earlier organiza- tion of more new clubs after October 1. Although the results so far are not spectacular, there were twice as many clubs organized in October than during the first month of the previous year. By mid-November there were 58% more new clubs than in the first six weeks of 1989-90.

New Club Organization Material

The department has undertaken a review and revision of the materials related to new club organization. It has been three years since the current materials were developed. The staff has worked with the volunteers who use the materials, and has collected several worthwhile comments and observations for further improve- ments. At the core of the material will be a new video tape to replace the slide/tape show. The written material for planning, recruiting, and organizing the club will be reviewed for clarity and ease of the volunteer.

New Equipment

The Field Service Representatives have received video tape play/monitor units.

These will be used in volunteer training sessions conducted by the FSRs. The units can also be programmed to automatically rewind and replay tapes, making them useful for growth display tables at district conferences and conventions.

Support of Volunteers

Personal letters of acknowledgement and support were sent to more than 570 KIARs at the start of the new year along with their certificates of accreditatio~.

The department also participated in a discussion about the growth of Kiwanis in Quebec. The forum was provided by the Canadian Kiwanis Foundation Board of Governors.

1989-90 New Clubs

Department staff worked with Club Services staff to collect the required docu- ments and fees related to the new clubs organized in 1989-90.

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INTERNATIONAL EXTENSION

Andean District

Colombia remains our strongest country in Latin America and with very good growth potential. Ecuador needs more Kiwanis education as i t grows and forms a separate district. Panama has some strong clubs that have met all financial obligations after the Panamanian Dues Moratorium, and look to expand into new areas this year. Venezuela is beginning to show signs of renewed interest as they are attended by the district once again. Costa Rica has excellent poten- tial for growth that will be noticeable as soon as a small cluster of support clubs are organized. Overall, the Andean and Central America District has great growth potential as long as Kiwanis International staff continues to provide educational programs, incentives, and adapted awards, that serve to motivate and assist in club operation. During the 1990-91 Administrative Year, staff

believes that at least 20 clubs can be organized in this developing district.

Mexico

Mexico has been gaining steady momentum and may become our strongest nation in Latin America in about three years, if staff is able to continue the support i t has been offering Mexican leaders.

Staff plans to arrange for a meeting with country leaders and all three district governors corresponding to Mexican territories and start a dialogue about the future district formation. The scheduled visit of President Wil Blechman to the Mexican Convention in May will serve as a great motivator for the Mexicans, and will express Kiwanis International's commitment in this country.

Puerto Rico and Dominican Republic

These two islands in the Caribbean have been on their own without support from anyone for a long time. Staff has been nurturing the existing clubs and managed to bring back two that were revoked. With the continued support of staff and a frequent visit from staff, these clubs will survive and multiply.

Argentina, Bolivia and Brazil

Staff is slowly educating leaders in these countries on the right way of doing things. It's a slow process, but i t has started to pay off. Excellent growth has been experienced in many regions, with the continued and persistent support from staff. Staff anticipates at least ten (10) new clubs to be organized during the 1990-91 Administrative Year.

Overall, staff is optimistic that with continued support and services, Latin America will start to develop at a fast rate. The KIAR program has just been introduced and should yield good results. Another reason for staff's optimistic outlook involves the recent training of the Field Service Representatives

assigned to this part of the world.

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Philippine Luzon and South Districts

To date, we have 140 clubs and 3,031 members in the Philippine Luzon District, and 66 clubs and 1,468 members in the Philippine South District.

Field staff (FSRs and Fiscal Agent) in both districts continue to make good progress in the recruiting drive for new membership and new club building, and in dues collections. Both FSRs are confident that they can meet the quota of new club building (NCB quota) set by Kiwanis International. A part-time FSR was hired and began his new duties on December 1, 1990. He will eventually succeed FSR Bill Santos who will be in full retirement by the end of this administrative year.

Malaysia

At least six (6) new clubs will be organized and completed by April, 1991. This will qualify Malaysia for Council status. A total of twelve (12) new clubs are targeted for the 1990-91 Administrative Year. The Area Committee of Malaysia is setting the goal of becoming a provisional district. With the full support and assistance of our FSR, staff believes that this goal can be achieved by the end of this administrative year.

Asia-Pacific Conference

Staff conferred with the ASPAC Organizing Committee on the upcoming Conference in Kuala Lumpur, Malaysia. Staff also coordinated with the Chairman and the Secretary/Treasurer of the ASPAC, and assisted them in promoting the conference, setting up the agenda, and organizing the Kiwanis educational workshops and training.

Korea

Under the new leadership of Governor Kim, the Provisional District of Korea is striving to achieve designated district status by the end of the 1990-91 Admi- nistrative Year. The new governor and his team are in good spirits and are still very encouraged by Kiwanis International and field staff to push harder toward greater membership growth and new club building.

Indonesia

Staff has made initial contact with some prospective members in Jakarta. Past Governor Ito Torres of the Philippine Luzon District and Past Area Coordinator Michael Wong, who is now a resident of Jakarta, Indonesia also met with other interested parties. Through this concentrated effort, staff believes a first Kiwanis club in Indonesia will be organized in due course.

Germany

Staff is working with leaders of the Germany District to rapidly move forward with new club building in the eastern part of reunified Germany.

Hungary and Czechoslovakia

Staff has encouraged Austria District Governor Franz Weikinger to more aggressi- vely pursue growth initiatives in these two countries.

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Elsewhere in Eastern Europe

New club initiatives are largely being held back pending 1) a Board think tank on how to best proceed with extension in Eastern Europe and 2) the appointment of a Director of Field Operations-Europe.

Director of Field Operations-Europe

Staff will interview finalists for the Director of Field Operations-Europe in Paris on November 25-26. It is hoped that the new Director can assume his new duties on or about January 1, 1991.

TRANSLATIONS UNIT

Board

Staff provided Chinese interpreting services to the Trustee from the Republic of China. Staff also spent significant time in preparation for this meeting, since Trustee was assigned to two new committees.

Staff is also spending a good number of hours in reading and synopsizing Boards That Make~ Difference for the Board's January retreat.

Council Meeting

Staff provided translation and interpretation services to non-English-speaking Governors, Secretaries and wives.

Mailings and communications issued prior to Council were translated as well as follow-ups after Council. Interpreters accompanied their respective principals to all working, meal, social, and any additional working/social meetings

arranged with staff and other individuals to provide interpretation services as required.

There were a total of 15 interpreters who covered the following languages:

Chinese, French, German, Italian and Spanish. Outside help was contracted to cover German, Italian and in cases where there was more than one principal for the same language.

Translator/Interpreter (T/I) for Chinese

The Board of Trustees, during its meeting in October 1990, adjusted the position of Part-time Chinese T/I to Full-time. Paula Zhou begun fulfilling this

responsibility full-time on December 3, 1990.

Search for a French Translator/Interpreter

The search for a replacement to Luc Foligne as French Translator/Interpreter is underway. An appointment is expected by the end of December.

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Steps are being taken to implement the motion passed by the Board of Trustees at its October meeting regarding translation of the core materials in all 14

non-English languages, and the Major Emphasis Program (MEP) into the 7 languges in which most of the core materials are already translated. This major endeavor should be completed, as specified, by September 30, 1991, the end of the current administrative year.

Once the translation of a certain item is completed, a Kiwanian from a

corresponding District will proofread for Kiwanis terminology and minor cultural adaptations as necessary.

Translations will be done in Indianapolis or neighboring states by either pro- fessional agencies, free-lance professionals or qualified students. The possi- bility of some translations being done in the local districts is being explored.

The goal is to find the best qualified professional translation at the most eco- nomical price, and from sources so located that will facilitate coordination of the project and insure completion by the specified deadline.

Other Translations

The following major items, in addition to numerous daily incoming and outgoing correspondence and telephone calls for Staff and Board, have been translated or are in the process:

COMMUNICATIONS Conventions

-2 Promotional letters: Chinese, French, German, Italian, Spanish Education

-Governors-elect Conference materials (letter, forms, survey, tentative agenda): French, German, Icelandic, Italian, Spanish

-International Council Evaluation: French, German, Spanish Publications

-Regional Magazine Guidelines: Spanish

-First issue European BKO: French, Italian, German -First issue Latin American BKO: Spanish

Public Relations

-Kiwanis Today video: Spanish Program Development

-MEP: Chinese, Spanish, French -YS#8: Fire Prevention: Spanish -YS#32: Terrific Kids: Spanish

-Quarterly HEP report forms, evaluation forms: Chinese STATUS?

EXECUTIVE

-Anniversary letters: Chinese, French, German, Italian, Spanish -Welcome letters: (same as line above)

-New Club letters: (same as line above including Portuguese) -Correspondence from President Wil Blechman: (same as line above)

-Procedure 194: Responsibilities of the District Governor as an Officer of Kiwanis International: Chinese, French, German, Italian, Spanish

-Procedure 319: "Club in Good Standing": Chinese FINANCE/MIS

-Original Invoice and Billing Summary: French, Spanish

-Life Member Status Form and Instructions: French, Italian, German, Spanish -Correction of Republic of China Club Officers' names and addresses

FOUNDATION

-"What is the KIF" brochure: Chinese, French, German, Italian, Japanese, Spanish

HUMAN RESOURCES

-Delegate status letters: Chinese, French, German, Italian, Japanese MEMBERSHIP

Field Operations - Asia

-Asia-Pacific Guidelines: Chinese Member Services

-Promotional items for district bulletins: Spanish and French -New Member Handbook: French, German, Italian, Portuguese, Spanish -Keys to Keeping the People Your Club Needs: French

SPONSORED PROGRAMS

-Kiwanianne Sponsorship Fee form and letter: French -Kiwanianne quarterly report: English from French

CLUB SERVICES Annual Club Reports

Most of the districts have forwarded their Part I's of the Annual Club Report (due in this office by November 21) and these have been recorded and passed on to the Program Development Department for processing statistics. Several districts have completed their grading of Part II narratives, i.e., report of club's service project(s), and have advised us of their district winners. These have been recorded, verified as to classification, and acknowledged.· By January 10, 1991 all of the participating districts should have submitted their copies of district winning reports.

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International Committee on Achievement

All district winning Annual Club Reports will be organized into eight (8) iden- tical sets with grading sheets and forwarded by the end of January to the mem- bers of the International Committee on Quality and Awards. Staff has contacted the committee to make travel and room arrangements for their March 8-10, 1991 meeting.

District Administrative Excellence and Distinguished Governor Award Programs Accumulative statistics are being compiled and year-end point scores computed to determine the recipients of the 1989-90 District Administrative Excellence and Distinguished Governor awards. The 1989-90 Governors who achieved mandatory criteria and whose districts attain a point score of 1320 or more will be eli- gible to receive the 1989-90 Distinguished Governor Award. Recipients will be presented to the International Board for approval. In each of five (5) cate- gories, the two (2) districts earning the highest total point scores will be eligible to receive the 1989-90 District Administrative Excellence Award. Reci- pients will be presented to the International Board £or approval.

Forms were sent in September to the 1990-91 Governors for reporting completion of the Leadership Training criteria of the 1990-91 Distinguished Governor and District Administrative Excellence Award programs. This information has been re- corded as received.

Distinguished Lieutenant Governor and Distinguished and Merit Club Officers Award Programs

The appropriate forms and guidelines for making nominations for the above awards were mailed to 1989-90 Governors and Lieutenant Governors. Districts have sub- mitted their nominations for Distinguished Lieutenant Governors and we should have most of the districts' recommendations for Club Officers Awards by the end of December. These are recorded as received and will be processed by staff to determine the estimated number and types of awards to be ordered from our suppliers.

In the September General Mailing, each club was sent the appropriate forms on which to report to their district officers the completion of criteria #2 and i/3

for the 1990-91 Distinguished and Merit Club Officers Award programs.

Meritorious Award Certificate

Staff developed a Meritorious Award certificate, bearing the signature of the International President. At the 1990 Council Meeting, the certificate was dis- tributed in quantity to the 1990-91 Governors for their use in recognizing outstanding Kiwanians within their own districts. Requests for additional cer- tificates have been received from a few districts.

Administrative Support for New Club Officers

In following up with the health of new clubs, staff has started to send out the 90-day Evaluation Reports to the new club's president, secretary and lieutenant governor. This will be followed up at a later date with a one-year Evaluation Report to the club's president, secretary and lieutenant governor in office at that time.

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Follow-up with Not-Meeting Clubs

A letter over President Blechman's signature has been mailed to the last club president on record of approximately 290 clubs listed as not-meeting as of the end of September, 1990, in which President Blechman has asked the club to respond directly to him as to "what went wrong." President Blechman has been sharing these responses with staff for evaluation.

Legion of Honor

A total of 537 Legion of Honor Certificates have been issued since October 1, 1990. The breakdown of certificates issued is as follows: 25-year, 147;

30-year, 120; 35-year, 100; 40-year, 76; 45-year, 45; 50-year, 27; 55-year, 11;

60-year, 8; 65-year, 2; 70-year, 1. This is 43 fewer certificates than were issued in a comparable period in the 1989-90 Administrative Year.

Lieutenant Governor Reports

The lieutenant governor reports of "Training and Contact Visits," due by Decem- ber 1, have been recorded as received. A summary of missing reports is issued quarterly to each district governor and secretary.

District Convention Reports

Staff has followed up with the district secretaries who failed to file or filed an incomplete report of their 1990 District Convention.

Club Bylaws/Name Changes/Incorporations

Staff has been processing amended club bylaws, name changes, club and club foun- dation incorporations on a daily basis as requests are received. The number of requests for assistance in establishing club foundations has not diminished.

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Dalam dokumen Board Minutes, 1991-01 (Halaman 81-92)