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ABSTRAK
Ananda F Salzabhila, Hj. Fatmawati dan H. Samsir Rahim. Implementasi Sistem Online Single Submission Risked Based Approach Di Kantor Dinas Penanaman Modal Pelayanan Terpadu Satu Pintu Kabupaten Pangkep.
Online single submission risked based approach (OSS RBA) merupakan platform penyelenggaraan perizinan berusaha berbasis digital yang terbitkan untuk pelaku usaha untuk memulai dan menjalankan kegiatan usaha yang dinilai berdasarkan tingkat risiko kegiatan usaha.
Penelitian ini bertujuan untuk mendeskripsikan proses pelaksanaan pelayanan perizinan melalui sistem OSS RBA dan faktor-faktor yang menghambat pelaksanaan pelayanan perizinan melalui sistem OSS RBA
Penelitian ini menggunakan metode kualitatif dengan pendekatan deskriptif. Sumber data yang digunakan dalam penelitian ini berupa data primer dan data sekunder. Teknik pengumpulan data melalui observasi, wawancara dan dokumentasi. Sumber data berasal dari informan sejumlah 8 orang yang ditetapkan secara purposive sampling.
Hasil penelitian menunjukkan bahwa proses pelaksanaan pelayanan perizinan usaha melalui sistem OSS RBA dapat dilihat dari tahap pelaksanaan implementasi yaitu regulasi/kebijakan, kelembagaan dan digitalisasi dan peneliti juga mengukur keberhasilan implementasi dengan menggunakan teori G Shabbbir Cheema dan Dennis A Rondinelli yang terdiri dari; kondisi lingkungan, sumberdaya organisasi, hubungan antar organisasi, karateristik dan kemampuan agen pelaksana. Pada Dinas Penanaman Modal Pelayanan Terpadu Satu Pintu sudah menjalankan program tersebut tetapi banyaknya kendala sehingga dikatakan belum efektif seperti sarana dan prasarana yang kurang mendukung dan tidak adanya sosialisasi langsung kepada masyarakat sehingga kurangnya badan usaha atau pelaku UMKM yang mendaftarkan usahanya ke OSS RBA.
Kata Kunci : Implementasi, Sistem Online Single Submission Risked Based Approach
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ABSTRACT
Ananda F Salzabhila, Hj. Fatmawati and H. Samsir Rahim. Implementation of the Online Single Submission Risked Based Approach System at the Office of the Investment Service One Stop Service, Pangkep Regency.
The online single submission risked based approach (OSS RBA) is a digital-based business licensing platform issued for business actors to start and run business activities that are assessed based on the level of business activity risk.
This study aims to describe the process of implementing licensing services through the OSS RBA system and the factors that hinder the implementation of licensing services through the OSS RBA system.
This study uses a qualitative method with a descriptive approach. Sources of data used in this study in the form of primary data and secondary data. Data collection techniques through observation, interviews and documentation. The source of the data came from 8 informants who were determined by purposive sampling.
The results show that the process of implementing business licensing services through the OSS RBA system can be seen from the implementation stages, namely regulations/policies, institutions and digitization and researchers also measure the success of implementation using the theory of G Shabbbir Cheema and Dennis A Rondinelli which consists of; environmental conditions, organizational resources, inter-organizational relationships, characteristics and capabilities of implementing agents. The One-Stop Integrated Service Investment Service has run the program but there are many obstacles that are said to be ineffective, such as inadequate facilities and infrastructure and the absence of direct socialization to the community, resulting in a lack of business entities or MSME actors registering their businesses with OSS RBA.
Keywords: Implementation, Online Single Submission Risked Based Approach System
