Cong tac tao dong lu'c lam viec cho can bo cong chu'c, vien chufc tai Chi CUC Dan so' - Ke hoach hoa
• • •
eia dinh Ha Noi
^ • NGOYEN TH! THANH HaVEN*
va TH! H A N G NGA"
Tom tat
Nghien cdu ddnh gid cdng tdc tqo dgng lite ldm viec cho cdn bg cdng chdc, vien chdc (CBCCVC) tqi Chi cue Ddn so Ke hoqch hda gia dinh Hd Ngi Thdng qua khdo sdt 52 CBCCVC tqi Chi cue, nhdm tdc gid de xudt mgt sd gidi phdp nham hodn thien cdng tdc tqo dgng luc ldm viec cho CBCCVC nhd nUdc ndi chung vd tqi Chi cue Ddn sd - Ke hoqch hda gia dinh Hd Ngi ndi rieng.
Td khoa: dgng lytc ldm viec, Chi cue Ddn sd Ke hoqch hda gia dinh Hd Ngi, cdn bg cdng chdc, vien chdc
Summary
This study assesses the work motivation of public and civil servants at Hanoi Department of Population and Family Planning. Through a survey of 52 public and civil servants at the Department, the authors offer some solutions to improve work motivation of public and civil servants at state agencies in general and at the Department in particular.
Keywords: work motivation, Hanoi Department of Population and Family Planning, public and civil servants
^
Gidl THIEU CBCCVC thudc Van phdng Chi cue va 17 CBCCVC tai Trung tam tff van trffc thudc Chi cue) trong thdi gian Ddng life lam viec ddng vai trd quan tff thang 8 de'n thang 10/2018.
trong trong viec nang cao nang sua't, hieu Nhdm tac gia sff dung cac phffdng phap thd'ng ke md ta, qua lam viec cho ca nhan va td chffc. phffdng phap phan tich so sanh, fff dd danh gia thffc trang Dac biet, dd'i vdi cac cd quan quan ly cdng tac tao ddng life cho CBCCVC tai Chi cue Dan sd nha nffdc, de cai each hanh chinh, trffdc Ke hoach hda gia dinh Ha Npi trong thdi gian vffa qua.
het can phai quan tam tao ddng life lam
viec cho CBCCVC. Day la yeu cau cap THL/C TRANG thiet de nang cao ddng Iffc lam viec cho
CBCCVC d cac cd quan hanh chinh nha Tqo dgng lUc ldm viec cho CBCCVC thdng qua nifdc ndi chung, d Chi cuc Dan sd Ke viec xdc dinh nhu cdu cua ngUdi lao dgng
hoach hda gia dinh Ha Ndi ndi rieng. Bang 1 cho tha'y, da sd (69,24%) CBCCVC cho rang, tien Iffdng, tien thffdng phii hdp la yeu td quan PHU'ONG PHAP NGHIEN CLfU trpng hang dau trong nhu cau cua hp. Song cdng cd 15,38% CBCCVC coi dieu kien lam viec an toan la Nghien cffu ke't hdp sff dung cac ye'u td quan trpng hang dau ma hp quan tam. Trong ngudn tai lieu thff cap dffdc thu thap khi dd, khdng cd ai trong sd ngffdi dffdc hdi quan tam tif sach bao, internet, Chi cue Dan sd tdi van de cac mdi quan he trong tap the dn hda. Con Ke hoach hda gia dinh Ha Ndi va sd ye'u td dffdc tap the cdng nhan ve sff ddng gdp ya yeu lieu sd cap thdng qua qua trinh khao td thang tie'n trong cdng viec dffdc danh gia tha'p (mdi sat 52 CBCCVC tai Chi cue (gdm cd 35 ye'u to' chi chiem 7,69%).
'ThS ' ''' cue Dan so Ke hoach hoa gia dinh Ha Noi
**Ths' pc vien Nong nghiep Viet Nam I Email: [email protected] Ngdy nhdn bdi: 19/11/2018; Ngdy phdn bien: 22/11/2018; Ngdy duyet ddng: 24/11/2018
r- .,,,. and Forecast Review l O /
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BANG 1: JVtCTC DO QUAN TRONG TRONG NHU CAU CUA CBCCVC STT
1 2 3 4 5
Chi tieu Tien lu'dng, tien thiTclng phii lidp Dieu kien lam viec an toan Moi quan he trong tap the on hoa DiTcJc tap the cong nhan sir dong gop Thang tien trong cong viec
Td'ng sd' phieu phat ra Tong sd' phife'u thu ve
So' phie'u 36
8 0 4 4 52 52
Ccf ca'u (%)
69,24 15,38 0 7,69 7,69 100 100
BANG 2: BANG D A N H GIA S(1 HAI LONG CUA CBCCVC VE YEU TO CONG VIEC
STT
1 2 3 4
5
6
Chi ti§u
CBCCVC hieu cong viec can lam cua minh
Bo phan quan ly hu'dng din cu the cong viec cho anh/chi
Bang phan tich cong viec ma Chi cue de ra giiip ich cho CBCCVC Danh gia cong viec dinh ky, khach quan cong bang va khoa hgc Kei qua danh gia cong viec du'dc su' dung de xet lu'dng, thiTdng va de bat chiJc vu phii hdp
Viec danh gia cong viec giup cai thien va nang cao nang suat lam viec
Tong sd' phie'u phat ra T^ng sd' phife'u thu ve
Ddn vi tmh So phieu
% So phieu
% So phieu
% So phieu
% So phieu
% So phieu
%
Mvtc do hai long
Rat
khdng ddngy 0 0 5 9,62 0 0 0 0 2 3,85 1 1,92
Khdng d6ngy 2 3,85 2 3,85 1 1,92
5 9,62 5 9,62 6 11,54
Tam dong y
9 17,31 11 21,15 28 53,85 31 59,61 28 53,85 9 17,31
Ddng y
34 65,38 20 38,46 19 36,54 10 19,23 14 26,92 32 61,54
Rat ddng
y 7 13,46 14 26,92 4 7,69 6 11,54 3 5,76 4 7,69 52 52
STT
1 2
3
4 5
6
BANG 3: DANH GIA MCfC DO HAI LONG CUA CBCCVC VE TIEN H/CJNG
Chi tidu
Cach thu'c tra lifdng hdp ly Tien lu'dng difdc tra diing thdi han
Tien lu'dng phan chia phii hdp cong bang giii'a cac chiJc danh
CBCCVC hai long vdi mu'c thu nhap
CBCCVC hai long ve dieu kien xet tang lu'dng
CBCCVC hieu ro va hai long vdi each tinh lu'dng cua Chi cue
Dcfnvi tmh So phieu
% So phieu
% So phieu
% So phieu
% So phieu
9c So phieu
<7f
Mvtc do hai long
Rat
khdng ddngy 5 9,62 0 0 3 5,77 4 7,69 11 21.15 2 3,85
Khdng ddngy 6 11,54 0 0 8 15,38 6 11,54 27 51,93 7 13,46
Tam ddngy
15 28,84 3 5,77 31 59.62 22 42,31 8 15,38 25 48,08
Ddng y
26 50,00 42 80,77 8 15,38 15 28,84 4 7,69 11 21.15
Rat ddng
y 0 0 7 13,46 2 3,85 5 9,62 2 3,85
7 13,46
Td'ng
52 100 52 100 52 100 52 100 52 100 52 100 Nguon: Ket qua l^hao sat cua nhom tac gia
Tqo dgng lUc ldm vi?c cho CBCCVC thong qua xdc dinh tieu chuan thi^c hien cong viec vd ddnh gid thUc hi?n cong viec
De tao ddng Iffc cho CBCCVC thi yeu cau quan trong la CBCCVC phai hieu rd nhiem vu, trach nhiem, dieu kien lam viec va nhu^g tieu chuan cd lien quan den cdng viec cua minh.
Ke't qua khao sat Bang 2 cho tha'y, cd 65,38% CBCCVC ddng y va 13,46% rat ddng y cho rang, ho hieu dffdc cdng viee can lam cua minh. Nhffng ben canh dd, van cd 3,85% sd ngffdi khdng hieu va 17,31% sd ngffdi chffa thffc sff hieu (tam ddng y) vdi cdng viec can lam cua minh.
Chinh vi the', vdi bang phan tich cdng viee ma Chi cue de ra chi khie^n cho 44,23% so ngffdi ddng y va rat ddng y cho rang, nd giup ich cho cdng viee cua minh. Cdn da sd CBCCVC tam ddng y (chie'm 53,85%) va 1,92% khdng ddng y vdi bang phan tich cdng viec ma Chi cue de ra giup Ieh eho cdng viec cua ho.
Ben canh dd, vSn cdn khoang 13,47%
so ngffdi dffdc hdi cho rang, bo phan quan ly hffdng dan cu the cdng viec cho CBCCVC chffa nhiet tinh. Cdn da sd CBCCVC cam tha'y nhan dffdc sff quan tam hffdng din cua bo phan quan ly hffdng dan edng viec.
Tqo dgng lUc cho CBCCVC thdng qua tien lUcfng, thUdng vd cdc khodn phu cdp
Ve tien luang: Ke't qua khao sat d Bang 3 cho tha'y, hau het CBCCVC rat hai long eho rang, tien Iffdng dffdc tra dung thdi ban (chiem 94,23%). Ddng thdi, hien nay, Chi cue tra Iffdng cho CBCCVC qua the ATM, vdi hinh thffe nay, da phan CBCCVC cam tha'y tien ldi va hdp ly (chie'm 78,84%). Song, khdng cd ca nhan nao cam tha'y thffc sff hai ldng vdi hinh thffc tra Iffdng nhff hien tai va cung ed tdi 26,16% CBCCVC khdng hai long vdi hinh thffc tra Iffdng cua Chi cue hien nay.
Ben canh dd, 73,08% CBCCVC khdng hai ldng ve dieu kien xet tang Iffdng. Nguyen nhan la do, viec danh gia cua quan ly, lanh dao dd'i vdi CBCCVC cdn mang tinh cam quan nhieu hdn, anh hffdng de'n viec xet tang Iffdng, thffdng cua CBCCVC.
Ve tien thudng: Theo khao sat cua nhdm tac gia, thi 100% CBCCVC nhan dffdc tien thffdng trong cac dip 1| Td't va cd 80,77% CBCCVC cam thay khen
158
Kinh te \ a Dtf baoKinhte vaDUbao
thffdng CO tac dung khuyen khich cao va cung cd 80,77% tam hai long va hai ldng vdi mffe thffdng ma minh nhan dffdc. Tuy nhien, ve hinh thffc khen thffdng rd rang, hdp ly, thi mdi chi cd 44,24% CBCCVC hai ldng va cd 48,07% CBCCVC tam ddng y, cdn lai 7,69% khdng ddng y vdi hinh thffc khen thffdng. Ben canh do, chi CO 9,62% CBCCVC hai long vdi mffe thffdng minh nhan dffdc, 19,23% khdng hai long, so'cdn lai (71,15%) tam ddng y.
Ve che do phdc lgi: Ngoai nhffng chinh sach phue ldi bat budc ma mdi cd quan nha nffdc phai hd trd cho CBCCVC, thi Ban lanh dao Chi cue cung cd nhffng chinh sach hd trd cho CBCCVC ve ca vat chat va tinh than.
Tuy nhien, khao sat cua nhdm tac gia cho tha'y, cd de'n 53,84% CBCCVC khdng hai ldng ve cac khoan trd cap ma Chi cue ap dung. Do viec xay dffng cac chffdng trinh phue ldi cdn mang tinh cha't chung chung, dffa theo y kie'n chu quan cua Ban lanh dao, chffa tap trung lay y kie'n xay dffng cua CBCCVC khie^n cho mffe do hai long chffa dffdc cao.
Tqo dieu kien thdng qua bd' tri sd dung CBCCVC hgp ly vd xdy dUng mdi trUdng lao dgng ldnh mqnh
Danh gid cua CBCCVC ve cdng tac bd tri cdng viec va mdi trffdng lam viec tai Chi cue d Bang 4 eho tha'y, da sd CBCCVC cam tha'y cdng viec phu hdp vdi nang Iffc va trinh do dao tao va phat huy dffdc kha nang cua minh, ddng thdi, da sd CBCCVC cam tha'y khdng khi lam viec thoai mai, vui ve, mdi trffdng lam viec dam bao. Tuy nhien, ve mdi trffdng lam viec tai Chi cue chi cd 19,24% CBCCVC cho rang, mdi trffdng lam viec an toan, 57,69% tam ddng y va CO 23,07% khdng hai long ve mdi trffdng lam viee d Chi cue.
Ben canh dd, ve phan cdng cdng viec, da phan (67,31%) CBCCVC d Chi cue chi tam ddng y cho rang, cdng viec du'dc phan cdng rd rang va cd 9,61%
CBCCVC chffa hai long ve cdng viec dddc phan cdng.
Tqo dgng ldc ldm viec thdng qua hinh thdc ddo tqo phdt trien vd eg hgi thdng tien
Bang 5 cho tha'y, hau bet CBCCVC dffdc tham gia ng tac dao tao cua Chi cue (chie 69,23%). Cdng tac nay giup choCFCCVC !ang cao trinh do nghiep vu cf ag nhff hoc hdi them dffdc cac ky nan' mdi. Song ve ndi dung dao tao
BANG 4: DANH GIA CUA CBCCVC VE CONG TAC BO TRI CONG VIEC vA MOI TRCfCiNG LAM VIEC TAI CHI CUC
STT
1
2
3
4
5
6
Chi tieu
Moi tru'dng lam viec an toan Phu'dng tien va thiet bi can thie't dufdc trang bi day du de thu'c hien cong viec mpt each tot nhat
Khong khi lam viec thoai mai, vui ve, moi tru'dng lam viec dam bao
Cong viec phii hdp vdi nang life va trinh do dao tao Cong viec difdc phan cong ro rang
Cong viec hien tai phat huy difdc kha nang ciia CBCCVC
Dcfnvi tinh So phieu
% So phieu
% Sdphieu
% So phieu
% So phieu
% So phieu
%
Mij:c dO hai long
Rat
khdng ddngy 4 7,69 1 1,92
2 3,85 0 0 1 1,92
0 0
Khdng ddngy 8 15,38 4 7,69 3 5,77 2 3,85 4 7,69 3 5,77
T^m ddng y
30 57,69 8 15,38 15 28,84 9 17,31 35 67,31 6 11,54
Ddng y
7 13,47 32 61,54 22 42,31 32 61,53 6 11,54 38 71,98
Rat ddng
y 3 5,77 7 13,47 10 19,23 9 17,31 6 11,54 5 9,61
Tdng
52 100 52 100 52 100 52 100 52 100 52 100 BANG 5: DANH GIA CUA CBCCVC VE CCJ HOI DAO TAO vA THANG TIEN
TAI CHI COC
STT
1
2
3
4
5
Chi tieu
CBCCVC CO du'dc tham gia cong tac dao tao ciia Chi cue Noi dung dao phd hdp vdi cong viec hien tai
CBCCVC CO nhieu cd hdi de thang tien
Co' gang lam viec chi de difdc khang dinh minh va thang tie'n trong cong viec Cac chfnh sach ky luat ma Chi cue du'a ra la hdp ly
Dcfnvi tinh Sdphieu
% Sdphieu
% Sdphieu
% Sd' phieu
% Sd' phieu
%
Mtfc dO hai long Rat
khdng ddngy I 1,92 2 3,85 9 17,31 0 0 5 9,61
Khdng ddngy 3 5,77 8 15,38 30 57,69 40 76,93 3 5,77
T^m ddng y
12 23,08 33 63,46 6 11,54 6 11,54 37 71,16
Ddng y
32 61,54 6 11,54 5 9,61 5 9,61 6 11,54
Rat ddng
y 4 7,69 3 5,77 2 3,85 1 1,92 1 1,92
Td'ng
52 100 52 100 52 100 52 100 52 100 Ngudn; Ket qua khao sat tud nhom tac gia
phia hdp vdi cdng viec hien tai mdi chi khien 17,31%
CBCCVC hai ldng, 63,46% tam ddng y, cdn lai 19,23%
cho rang, ndi dung dao tao khdng phd hdp vdi cdng viec hien tai. Ve chinh sach ky luat ma Chi cue dffa ra cung clii khien 13,46% ddng y trd len va 71,16% tam ddng y, sd'cdn lai khdng ddng y vdi chinh sach ky luat.
Ben canh dd, cd de'n 75% sd CBCCVC cho rang, cdng viec khdng cd nhieu cd hdi thang tie'n, so' CBCCVC tha'y cd cd hdi thang tie'n trong cdng viec chi
[ioni> and Forecast Review
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chie'm 13,46%. Nguyen nhan la do cd hdi thang tie'n eua CBCCVC bi chi phd'i bdi nhieu ye'u td', nhff: sff uy tin trong tap the, tham nien cdng tac, ke't qua thffc hien cdng viec... Day la nhffng ye'u td'anh hffdng ldn de'n cd hdi thang tie'n cua mdi ca nhan.
MOT SO GIAI PHAP
De hoan thien cdng tac tao ddng Iffc lam viec cho CBCCVC tai Chi cue Dan sd' Ke hoach hda gia dinh Ha Ndi, theo chung tdi, can thffc hien cd hieu qua mot sd'giai phap sau:
Thd nhdt, hodn thien cdng tdc trd lUOng cho CBCCVC Can xay dffng ban md ta cdng viec cho CBCCVC d ta't ca cac vi tri, thdng qua ban md ta cdng viec giup cho CBCCVC nam rd hdn ve tinh chat cdng viec cua minh, ciing nhff viee danh gia thffe hien cdng viec dffdc chinh xac hdn, dieu dd khien viec tra Iffdng cho ngffdi dffdc xffng dang.
Dd'i vdi CBCCVC cd trinh do cao, cd cdng bie'n cho Chi cue can giff chan CBCCVC bang each khen thffdng dffdi cac hinh thffc, nhff: chiern sy thi dua cap cd sd, chie'n sy thi dua cap bd de tang Iffdng trffdc thdi ban, hoac nit ngan thdi gian nang bac Iffdng theo quy dinh eua Nha nffdc.
Thd hai, cdi thien tien thUdng cho CBCCVC
Chi cue can dffa ra cac chinh sach khen thffdng thffdng xuyen, kip thdi cho CBCCVC trong Chi cue, cd the la hang thang hoac thffdng ngay khi cac ca nhan, td chffc dat thanh tich xua't sac. Tuy vao mffe do ddng gdp eua CBCCVC va tinh chat phffc tap cua cdng viec de dffa ra mffe thffdng hdp ly, cdng bang eho CBCCVC, tranh tinh trang phan phd'i binh quan tien Iffdng CBCCVC.
Ngoai hinh thffe thffdng bang tien, Chi cue cung nen dffa ra cac hinh thffc khac, nhff: qua, hien vat hoac tinh than de khuye'n khieh CBCCVC hdn nffa.
Thd ba, hodn thien che do phdc lgi cho CBCCVC Hd trd them phu cap cho CBCCVC vi hien nay phu cap cho CBCCVC kha tha'p, can hd trd them tien an trffa cho CBCCVC, de CBCCVC cd them dong Iffc.
Ben canh do, td chffc cac budi gap mat giao lffu giffa CBCCVC trong Chi cue de tao them sffc manh doan ket trong Chi cue. Ddng thdi, quan tam hdn de'n gia dinh CBCCVC, hd trd kinh phi hoc tap, trao phan thffdng cho con em CBCCVC gap khd khan vffdn len hoc tap, trao phan thffdng cho con em CBCCVC dat thanh tich cao trong hoc tap.
Ngoai ra, Chi cue nen td chffc cac ddt kham sffc khde dinh ky cho CBCCVC tai Chi cuc de ho yen tam cdng tac, cung nhff ed chie'n Iffdc bd' tri cdng viec hieu qua phu hdp vdi tinh trang sffc khde cua CBCCVC.
Thd ti^ hodn thien viec phdn tich cdng viec vd ddnh gid thitc hien cong viec cho CBCCVC
Khi danh gia thffc hien cdng viec tai Chi cue, can lap ra nhdm cd trinh do chuyen mdn de danh gia thffc hien cdng viec cua CBCCVC. Ngoai ra, cd the trao ddi eheo giffa cac bo phan cung chuyen mdn de danh gia cdng viec mot each cdng bang hdn. Bd sung cac tieu ehuan khac ngoai nhffng tieu chuan trong danh gia thffc hien cdng viec, nhff: quan he vdi ddng nghiep, uy tin ban than, tinh than trach nhiem vdi cdng viee de viec danh gia mdt each chinh xae nha't.
Thd ndm, hodn thien cong tdc tqo dgng lytc cho CBCCVC thdng qua hinh thdc ddo tqo
Chi cue can dau tff hdn cac chffdng trinh dao tao nang cao trinh do chuyen mdn eho CBCCVC theo chieu sau thdng qua eac chffdng tnnh hoe dai han hoac ngan ban eho CBCCVC.
Md eac Idp tap hua'n ve cac chinh sach mdi ma Nha nffdc quy dinh de phd bie'n cho CBCCVC. Da dang hda eac phffdng phap dao tao, tranh dao tao dap khudn, cac hinh thffe dao tao ngudn nhan Iffc phai thich hdp vdi kha nang CBCCVC dffdc dao tao.
Ben canh dd, day manh kiem tra chat Iffdng dao tao CBCCVC tff giai doan dao tao de'n giai doan sau dao tao de kiem tra qua trinh dao tao cd mang lai hieu qua cao hay khdng.
Cung vdi dd, sff dung hdp ly CBCCVC sau khi dffdc dao tao phu hdp vdi cdng viec chuyen mdn cua hp, tao dieu kien thuan ldi eho CBCCVC ap dung kie'n thffc ky nang vao thffe te, ngoai ra can tang thii lao eho CBCCVC khi dffdc cff di dao tao va cd ddng gdp tich cffc cho Chi cuc.Q
TALLIEU THAMKHAO
1. Chi cuc Dan sd- Ke hoach hda gia dinh Ha Ndi (2016-2018). Bdo cdo tdng ke't cdc ndm 2015 2016,2017 '
2. Le Thi Hdng Dieu (2017). Tqo dgng lytc ldm viec cho ddi ngd can bg, cdng chvtc tqi Chi cue Thue Phd Ly, Luan van thac sy, Trffdng Dai hoc Kinh te, Dai hoc Qud'c gia Ha Noi
3. Nguyen Thi Phffdng Thao (2015). Hodn thien cdng tdc tqo dgng luc cho ngudi lao dgng tqi cdng ty TNHH Musashi Autopatrs, Khda luan td't nghiep. Hoc vien Ndng nghiep Viet Nam
