Cac nhan to
tac dong den hieu qua lam viec cua nhan vien Cong ty TNHH MTV Xi mang Can Thof - Hau Giang
PHCrcJC MINH HIEP- BUI VAN TRINH"
N G U Y I N KIM NGAM""
Tom tat
Nghien cffu tap trung phdn tich cdc nhdn tdtdc dgng de'n di'n hiiu qud tdm viec cua nhdn viin Cdng ty TNHH MTV Xi mdng Can Tha - Hau Giang thdng qua khdo sdt 250 nhdn vien tgi Cdng ty. Dua trin ca sd ly thuyet cua Maslow (1943). Herzberg vd cdng sU (1959) vd Vroom (1995), phdn tich nhdn tdkhdm phd (EFA) vd hoi quy cho thdy, cd 5 nhdn td chinh dnh hudng true tii'p di'n hiiu qud ldm viec cua nhdn vien. Dd Id: (1) Thu nhdp; (2) Cdp tren; (3) Phdn cdng vd trinh dg; (4) Tinh thdn ky ludt vd trdch nhiem; (5) Tdm ty sffc khoe. Dua trin kit qud nghiin cffu, nhdm tdc gid de xudt mdt sd'giai phdp ndng cao hieu qud ldm viic cua nhdn vien.
ddp ling yiu cdu phdt trien md rgng ciia Cdng ty.
Ttifkhda: nhdn viin, hiiu qud ldm viic, cdng ty TNHH MTV Xi mdng Can Tha-Hdu Giang Summary
Through a survey of 250 employees in Can Tho - Hau Giang One-Member Cement Company Limited, this study aims to analyze factors impacting their work efficiency. Based on the theories developed by Maslow (1943), Herzberg et ai (1959) and Vroom (1995). the study employs exploratory factor analysis (EFA) and regression. The outcome reveals five crucial factors that directly affect their work efficiency, which are (1) Income; (2) Superiors; (3) Assignment and qualifications; (4) Discipline and responsibility; and (5) Health psychology.
From this finding, the authors propose a number of solutions to improve employees' work efficiency, meeting the Company's requirements of expansion.
Keywords: employees, work efficiency, Can Tho - Hau Giang One-Member Cement Company Limited
Gl6l THIEU tranh trd ndn gay gat, doi hoi Cdng ty phdi huy ddng hd't mgi ngudn life vd'n cd cua minh. Ne'u nhd tnfdc day, vd'n Cdng ty TNHH MTV Xi Mang Can la dau vao vffng chac, cong nghe la cdng cu canh tranh Thd - Hau Giang (cdng ty dianh vien ciia dac Iffc, thi gid day ngudn nhan ldc dddc danh gia Id mdt Cong ty Co phin IChodng sdn va Xi mang ldi the canh danh hieu qua nha't. Vay nen, viec nang cao Can Thd) dang cd bffdc phdt dien td't. San hieu qua lam viec cua nhan vien ndi chiing, chd't Iffdng phd'm cua Cdng ty hien nay da chie'm ngudn nhdn ldc ndi rieng chinh la nhan td then chd't dam ITnh thi dafcfng vung Ddng bang sdng Cffu bao cho Cdng^ty phat didn theo hddng hien dai. Do dd.
Long, dffdc sff dung nhidu trong cdc cdng nghidn cffu ve cdc nhdn td tac ddng dd'n hidu qua ldm trinh xdy dffng cdng nghiep vd dan dung vide cua nhan vien Cdng ty TNHH MTV Xi mang Can do chd't Iddng vddt ddi, gid ban canh danh. Thd - Hau Giang la can diid't, de cd cd sd de xua't giai Tuy nhien, ti-ong giai doan phdt dien mdi, phdp nang cao hieu qua ldm viec cua nhdn vien, ttiuc khi thi dirdng da bao hda vd dp Idc canh day sff phdt tiien nhanh vd ben vdng cua Cdng ty.
'PGS, TS., Tgp chi Cong san '•PQS, TS., Trudng Dai hgc Can Thd '"Trifdng Dgi hpc Cdu Long
Ngdynh^n bdi: 05/05/2020; Ngdy phdn bipi; 19/05/2020; Ngdy duy ft ddng: 25/05/2020
HINH: MO HINH NGHIEN CdU DE XUAT
BANG 1: KIEM DINH DQ TIN C*\Y CUA THANG DO BANG HE SO CRONBACH'S ALPHA Tfinyruttf
Dilu kign
Thu nhap
Thdi do cua cap tr8n
Phftn cfing va trinh do
DSo tao va thang tien
Tinh than ky luat va trach nhiem
Tam ly viL sijc khoe
Hi|u qua cfing viec
Cac big^n auan sat DKl DK3 DK4 DK5 TNI TN2 TN3 TN5 TDCTl TDCT2 TDCT4 TDCT5 TRDOl TRD02 TRD03 TRD04 DTTTl DTTT2 DTTT3 DTTT4 DTTT5 KLTNl KLTN2 KLTN3 KLTN4 TLSKl TLSK2 TLSK3 TLSK4 HO!
H02 H03 H04 H05
Cronbach's Alpba
0,887
0,090
0,901
0,895
0,907
0,894
0,889
0,8H TU'tfng quan
biSn tdne 0,743-0,770
0.866-0,876
0,866-0,876
0,858-0,872
0,882-0,891
0,863-0,866
0,854-0,859
0.752-0,786
I^giion '^hoiTi m i j k - rinh toan theo -,(- IK U k l i j n sal
DE XUAT MO HINH VA P H U U N G PHAP NGHIEN Cifu
M6 hinh nghidn cd^
Dffa tren cd sd ly thuyd't cua Maslow (1943), Her- zberg vd cgng sd (1959) vd Vroom (1995), dong thdi can eff vdo dieu kidn cda Cong ty TNHH MTV Xi
mdng Can Thd - H§u Giang. cdc tac gia tie'n hanh xay dffng md hinh nghidn cihi g6m 7 nhdn td'tdc ddng de'n bieu qua lam viec (HQLV): (1) Di^u kien lam viec (DKLV); (2) Thu nhap (TN); (3) Cap den (CT); (4) Phan cdng vd trinh do (TD); (5) Ddo tao va thdng tie'n (DTTT); (6) Tdm ly va sdc khoe (TLSK); (7) Tinh than ky luat vd trach nhiem (KLTN) (Hinh).
Tff md hinh nghien cdu, nhdm tdc gia dffa ra cdc gid thuyd't nghidn cffu sau:
Gid thuydt HI: Dieu kien lam vide cang td't (+), thi hidu qua lam viec (HQLV) cua nhdn vien cdng cao (+), quan he cffng da'u.
Gid thuyet H2: Thu nhdp tff cdng viec cang td't (-I-), thi HQLV ciia nhdn vidn cang cao (-I-), quan he cung dau.
Gid thuye't H3: Quan he cap tren vdi cd'p dffdi cdng td't (-I-), thi HQLV cua nhdn vien cang cao {+), quan hd cung dd'u.
Gid thuyet H4: Phan cdng va tnnh dg hdp ly (-I-), thi HQLV cua nhan vien cang cao (-f), quan he ciing dd'u.
Gid thuyi't H5: Dao tao vd thdng tien cang tot (+), thi HQLV cua nhdn vien cdng cao (+), quan he cffng dau.
Gid thuyet H6: Tam ly va sdc khoe tot (-I-), thi HQLV cua nhdn vien cdng cao (+), quan be cung dau.
Gid thuydt H7: Tinh thin ky ludt va trdch nhiem cao (+), thi HQLV cua nhan vidn cang cao (+), quan he cdng dau.
Phffdng phap nghidn cdli Nhdm nghien cdu tien hdnh khao sdt thdng qua phong v^n bang bang cdu hoi tdi 250 nhan vien Cdng ty TNHH MTV Xi mdng Can Thd - Hau Giang. Thdi gian khao sdt tff thdng 10-11/2019.
Tid'p dd'n nhdm nghien cihi den hdnh kiem dinh do tin cay Cronbach's Alpha;
Phan tich EFA; Phan tich h6i quy de do Iffdng mffc dd anh hddng cua cdc nhan td'.
KET QUA NGHIEN CLfU VA THAO LUAN
Kid^m tra d<k tin cSy cua thang do Hieu qua lam viec ciia nhdn vidn tai Cdng ty TNHH MTV Xi mdng Cln Thd - Hdu Giang dffdc do Iffdng bSng 32 bie'n quan sat cho 7 nhan to" anh hffdng dd'n hieu qud lam viec cua nhdn vidn vd 5 bie'n quan sat do iddng cho higu qud Idm viec. Kd't qua kiem dinh cd 3 bien quan sdt khdng dat yeu clu cua nghidn ciiXi, ndn bi ioai khdi nghien cffu. Vi vay.
ke't qua kiem dinh cuoi cung con lai 29
158
bie'n quan sat do lffdng cho 7 nhdn td' anh hffdng d^n hieu qua lam vide cua nhan vien va 5 bie'n quan sdt do Iddng cho hidu qud ldm vide (Bang 1).
Kd't qua ki^m dinh Cronbach's Alpha (Bang 1) cho thd'y, he so' cdc nhdn to' deu ldn hdn 0,6, nen dat yeu clu cua nghidn cffu va cd do tin cdy cao. Hd so Cronbach's Alpha nhd nha't la 0,811 thudc ve nhan to' Hieu qua lam vide va cao nha't la 0,907 thuoc ve nhan td'Dao tao vd thang tie'n. Ben canh do, hd sd' tffdng quan bie'n tdng cua cdc bie'n quan sdt deu ldn hdn 0,3, dat yeu cau cua nghien cdu. Dieu nay cho thd'y, tat ca cdc bie^n nghidn cdu d^u thda man di^u kien di thffc hidn phan tich cho bffdc ke'tid'p.
PhSn tich nhSn td'kham pha (EFA) Xem xet nhdn td dgc lap. Gid tri KMO = 0,817 thoa mdn dieu kidn 0,5
< KMO < 1, nen thich hdp cho dff lidu thffc te'. Ki^m dinh Bartlett cd gid tri Sig.
= 0,000 < 0,05 cho thd'y, cdc bie'n quan sat cd tffdng quan tuyd'n tfnh vdl nhdn to' dai didn. Phffdng sai trich (Cumulative
%) cd gid di 75,507%, nghia Id cdc bid'n quan sdt tao ndn nhan to' se gidi thich cho 75,507% sff thay doi cua nhdn to'. Gia tri Eigen cua ta't cd cdc nhdn td' deu thda dieu kidn ldn hdn 1 vd ta't ca he sd' tai cua cac bie'n quan sdt deu ldn hdn 0,5, th6a man dieu kidn cua nghidn cffu,
Kd't qua phan tich d Bdng 2 cho tha'y, 7 nhan to' dffdc tao thanh tff 29 bie'n quan sdt cu the theo cdch thdc sau:
- Nhdn td thff 1: Dieu kidn lam vigc (ky hidu: DK), dffdc tao thanh tff cac bie'n quan sdt DKl, DKS, DK4, DK5. Trong dd, bid'n quan sat DK4 cd diem cao nha't Id 0,297, tao ndn tam quan trgng nhieu nhd't cua bid'n quan sdL
- Nhdn id thff 2: Thu nhdp tff cdng viec (ky hieu: TN), dffdc tao thanh tff cdc bie'n quan sat TNI, TN2, TN3, TN5. Trong dd, bie'n quan sdt TNI co diem cao nhd't Id 0,290, tao nen tim quan dgng nhi^u nhd^t ciia bid'n quan sat.
- Nhdn td thff 3: Cap tren (k^ hieu:
CT), dffdc tao thanh tff cdc bie'n quan sdt CTl, C t 2 , CT4, CT5. Trong do, bie'n quan sdt CT5 c6 did'm cao nhd't 0,296, tao ndn tam quan trgng nhieu nha't cua bid'n quan sat.
- Nhdn tdthff4: Phan cdng va trinh do (ky hieu: TRDO), dffdc tao thanh tff cdc bid'n quan sat TRDOl, TRD02, TRD03, TRD04. Trong dd, bie'n quan sdt TRD02
BANG 2: MA TRAN DIEM NHAN TO BitTn
DKl DK3 DK4 DK5 TNI TN2 TN3 TN5 CTl CT2 CT4 CT5 TRDOl TRD02 TRD03 TRD04 DTTTl DTTr2 DTTT3 DTrT4 DTTT5 TLSKl TLSK2 TLSK3 TLSK4 KLTNl KLTN2 KLTN3 KLTN4
Nhan to 1
0,232 0,237 0,237 0,237 0,239
2
0,290 0,284 0,278 0,281
3
0,283 0,289 0,287 0,285
4
0,283 0,290 0,284 0.283
5
0,285 0,286 0.293 0,293 6 0,289 0,284 0,297 0,289
7
0,285 0,289 0,294 0,296
Nguon. Mhom tar gia tmh toan theo so lieu khao sat
CO diem cao nhat 0,289, tao nen tam quan trpng nhieu nhS't cita bien quan sat,
- Nhiin to thii 5: Dao tao va thang tien (ky hieu:
DTTT), dtJcfc tao nen ttr cac bien quan sat DTTTl, DTTT2, DtTT3, DTTT4, DTTT5. Trong do, bien quan sat DTTT5 CO diem cao nhat 0,239, tao nen tam quan trong nhieu nhat cua bien quan sat.
- Nhan to thii 6: Tam ly slfc khoe (ky hieu: TLSK), dt/tJc tao nen tii cac bien quan sat TLSKl, TLSK2, TLSK3, TLSK4. Trong do, bie'n quan sat TLSK3 va TLSK4 cd diem nhSn to bo phan Ijing nhau va dong thW cao nha't 0,293, deu gii? vi tri tam quan trong nha't ctta bien quan sat.
- Nhan to thii 7: Ky luat va trach nhiem (ky hieu:
KLTN), dtfdc tao nen ttf cac bie'n quan sat KLTNl, KLTN2, KLTN3, KLTN4. Trong do, bia'n quan sdt KLTN2 CO diem cao nha't 0,290, tao nen tam quan trong nhieu nha't cija bie'n quan sat.
Bang 2 cho tha'y ro vai tro cua timg bie'n quan sat gop phan tao nen nhan to. Bie'n quan sat n^o cd trtjng so cang cao, thi cang quan trong ttong viec gdp phan tao nen nhan to do.
Xem xet nhan to phuc IhuQC. Gia tri KMO = 0,829 thoa man dieu kien 0,5 < KMO < 1, c6 nghia la Mec phan tich EFA la phCi help cho dB lieu thifc te Gij
159
BANG 3: KET QUA PHAM TICH YEa TO CHO BIEN PHd THOOC Bi^n
HQ5 HQ3 HQ2 HQl HQ4
Diin giai
Cong ty luon dong J v6i kel qua ihiTc hien cong viec cua ban Hieu qua l&m viec cua ban se gop phan quan Irong trong su' phat trien Congty.
Hieu qua lam viec cua ban luon cao hOn cac dong nghiep khac.
Hieu qu^ lam viec cua ban luon cao.
Ban luon hoan ihinh 16'! c6ng vigc difcfc giao.
H$ 8^(21 0,813 0.759 0,757 0,724 0.721 Gi^ tn Eigen
KMO MiJc y nghia (Sig,) Phifdng sai trich
Ttp«stf 0.254 0,265 0.266 0,253 0.285 2,854 0.829 0.000 57,072%
BANG 4: MA TRAN HE SO TCTCiNG (^UAN
; I H^ s^tlftfng quan 11
HQ DTTT TN TRDO KLTN TLSK DK CT
HQ DTTT TN TRDO KLTN TLSK DK CT
HQ 1.000 -0,046 0,402 0,273 0,276 0,428 -0,047 0,460
0,233 0,000 0,000 0,000 0,000 0.228 0,000
DTTT -0,046 1,000 -0,031 -0,012 -0,003 0,034 0,126 0,002
0,233
0,314 0,426 0,480 v295 0,023 0,486
TN 0,402 -0,031 1,000 -0,062 -0,034 0,031 0,029 0,066 Ml!
0,000 0.314
0,163 0,297 0,313 0.323 0.149
TRDO 0.273 -0,012 -0,062 1,000 -0,117 -0,078 0,014 0,039 c y nghia 0,000 0,426 0,163
0,032 0,109 0,411 0,268
KLTN 0,276 -0,003 -0,034 -0,117 1,000 0.051 0,023 -0.055
0.000 0.480 0.297 0.032
0.212 0.359 0.193
TLSK 0.428 0,034 0,031 -0,078 0,051 0,000 -0,094 0,021
0,000 0,295 0,313 0,109 0,212
0,069 0,370
DK -0,047
0.126 0.029 0.014 0.023 -0.094 1.000 -0.064
0.228 0.023 0.323 0,411 0.359 0.069
0.156 CT
0,460 0,002 0,066 0.039 -0.055 0.02!
-0.064 1,000
0,000 0,486 0,149 0,268 0,193 0,370 0,156
Bie'n (Constant) DTTT TN TRDO KLTN TLSK DK CT
BANGS Diin gi^i Hing .so Dao tao va ttiang tien Tliu nhap lit cdng viec Phiin cong va trinh dp Ky luat va trach nhiem Tam IS si?c ichoe Dieu itien l&m vi€c CS'p h-en
. KET QtilA HOI QUY B
0,524 -0,019 0,167 0,155 0,148 0,182 0,000 0,198
Std. Error 0,126 0,015 0,014 0,015 0,015 0,015 0.015 0,016
Beta
-0,044 0.393 0.352 0.333 0.419 0.001 0.430
t , 4,163 -1,301 11,583 10,315 9,778 12,318 0,029 12 674
Sig.
0,000 0,194 0,000 0,000 0,000 0,000 0,977 0,000 Hieu so R-
.Sig FChiin g S[». Ci'ia F Durbin-W a son
vw
1.020 1.014 1,026 1.021 1.021 1.033 1.014 0,717 0,000 0,000 1,841
tri Sig. = 0,000 < 0,05 trong kiem dinh Bartlett. c6 nghTa la c^c bien quan s^t c(5 tUdng quan tuyen tinh vi3i nhan to'dai dien. Gi^ tri phiTdng sai trich (Cumulative
%) d raiJc 51,012% CO y nghia giai thich siJ thay doi cua nhan to' di/cJc tao ra b6i c^c bi6'n quan sSt tao nen nhan to do. Gid tri Eigen ldn hdn 1 thoa man dieu kien va he s6' tai cua cac bien quan sat deu ldn hdn 0,5 thoa man tieu chuan nghien cifu. Do do, nhSn to' Hidu qua lam viec (ky hieu: HQ) vin gii? nguydn ten nhSn to nhif de xuat ban dau va dUdc tao thanh tiJ: cic bie'n quan sat HQ5, HQ3, HQ2, HQl,HQ4(Bang3).
Qua budc phan tich cho thay, c6 29 bie'n quan sdt do lu'dng cho 7 nhan to d6c lap cua mo hinh va 5 bien quan sdt do lu'dng cho nhan to phu thuoc (Hi$u qua lam vide) cua mo hlnh. Nhu" vay, so lifdng bi6'n quan sat do lifdng cho cac nhan to anh hi/dng/tac dong de'n hieu qua lam viec da thay doi tiif 31 bie'n giam c6n 29 bid'n, song khong l&m thay doi b^n chat cua cac nhan td'cua mo hinh. Vi vay, m6 hlnh nghien cifu sau phan tich nhan to van difdc gii? nguyen nhif m6 hinh nghien ctfu di xua't ban d^u.
PhSn ti'ch tUdng quan
Ma tran he so' tifdng quan (Bang 4) cho thS'y, 2 bie'n doc lap la D&o tao v&
thang tie'n (DTTT) v^i Dieu kidn lam viec (DK) khong cd tifdng quan vdi bien phu thuoc Hieu qua lam viec (HQ), vi miJc y nghTa cua hai bie'n nay lan lifdt 1^
0,233 v& 0,228 d i u ldn hdn 0,05. NgoSi ra cac bien doc lap khdc trong mo hlnh deu CO tifdng quan vdi bie'n phu thuoc, vdi mu'c y nghTa ldn hdn 1 %. Ke't quS cho thS'y, mo hlnh du dieu kien de phan tich hoi quy tuye'n tinh boi.
Ph^n tich hSi quy
Ke't qua h6i quy Bang 5 chi ra, 2 bien doc lap la Dao tao va thang tie'n (DTTT) va Dieu kien lam vide (DK) cd gid tri Sig. cua thong kd t lan lifdt la 0,194 vS 0,977 diu > 0,05 ndn 2 bid'n nSy khong cd y nghTa thong ke, do dd bi loai ra khoi mo hlnh nghidn ciJu. Nhif vay, 5 bid'n dOc lap con lai cd anh hifdng thuan chieu din Hieu qud lam vi?c (do Sig. = 0,00 < 0,05) g6m: Thu nhap tif cong viec (TN); Phan cong va trinh dp (TRDO); Ky luat \l trdch nhidm (KLTN); Tdm ly sdc khoe (TLSK); Cap u-en (CT) vdi mtfc tifdng quan d do tin cay ldn hdn 99%.
He so R- hieu chinh la 0,717 > 0,6 thda man ydu cau cua nghien ciJu. Gid
160
tri Sig. cua th^ng kd F Chang Id 0,000 <
0,05. Ke't luan mo hinh hoi quy dat yeu c^u trong nghidn cihi.
KET LUAN VA M O T SO DE XuXt Kd't qua nghidn cd'u cho tha'y, 5 nhdn t5' cd mu'c tac ddng din hidu qua ldm viec cua nhdn vidn Cong ty theo mitc d6 anh hifdng tii ldn nhift de'n nho nhd't Id: Ca'p trdn (p = 0,43); Tam ly siJc khoe (p = 0,419); Thu nhap tOf cong viec (p = 0,393); Phdn c6ng va trinh do (p = 0,352);
K^ ludt va trach nhiem (p = 0,333). Difa tren cd s6 xac dinh cac nhan to' dnh hu'dng din hieu qua lam vide cua nhan vien Cong ty TNHH MTV Xi manp Can Thd - Hau Giang, nhdm tdc gia de xua't mdt so' giai phdp de ndng cao hidu qud ldm vide cua nhdn vidn Cong ty trong thdi gian tdi, cu thd' nhif sau:
Thff nhdt, xdy dffng vdn hda doanh nghiep theo hffdng thdn thiin, song vdn hdo ddm nguyin tdc qudn ly. Theo do, ve bdn chat, thi vdn hda doanh nghiep chinh Id d6^i ndi phdi tang cifdng tilm life, quy tu du'dc siJc sdng tao cua nhdn vidn Cong ty, khich Id hp tao ra nhiiu Idi nhuan cho doanh nghiep; ddi ngoai phai difdc xa hdi cha'p nhan. Cd nhu" vay mdi hai hoa difdc cac moi quan he irong Cdng ty. Bdi vl, dd'i vdl ngifdi lao ddng trong Cong ty, thdi gian ho danh de lam vide trong Cldng ty trong mgt ngdy tifdng difdng vdi thdi gian ho danh cho gia dinh va nhi?ng ngifdi ding nghidp chinh Id nhffng ngu'di thdn trong gia dinh thd 2 nay cua hg.
Ne'u ding nghidp thdn thien, tich ci?e va hd trd nhau trong cdng viec, vui ve hoa dong se tao cho hg tdm ly thoai mdi va sif hiStig thu trong cdng viec dang lam.
Chinh VI vay, viec tao difng nhCng mo'i quan he td't dep trong Cdng ty se cd sif
tac ddng ddng ke dd'i vdi ddng life lam viec, thdng qua dd ndng cao hieu qua ldm vide cua nhan vien.
Thff hai, thie't lap ca che trd luang theo ndng luc, chii trong vdo chdt luang cdng viec. Trong thdc td', mdi cong ty^cd nhu-ng hinh thu'c tra lu'dng ridng, nhif: khoan lifdng, tra lifdng theo doanh thu hay san pham, tra lifdng theo dinh gid,.. Viec lifa chon hinh thdc tra lifdng td'i ifu ra't quan trpng, vl no kich thich nang life lam vide, tao ra bau khdng khi canh tranh lanh manh giffa cac nhdn vien trong Cdng ty. Viec trd lu'dng hdu hTnh va tang phue ldi cho nhdn vidn se tao ddng life nang eao nang sua't lao dgng, dong nghTa vdi hieu qua lam viec difpc nang ldn, ciing nhif thu hut, giff chan difde nguon lao dpng ch^t lu'dng cao cua Cdng ty - tai san vd'n eon ngu'di.
Thff ba, tdi Uu hod sdn xudt de tdng them ndng luc sdn xudt, tdng ndng sudt lao dgng, tao khd ndng canh tranh. Nen sap xe'p lai cac vi tn viec ldm can cd vao yeu cau, ddc diem, npi dung ciia tffng cdng vide, nang life sd tnfdng thffe td'cua tffng nhdn vien, eac bd phan trong Cdng ty, sao eho mli edng vide deu cd ngffdi thffe hien, viec thffc hien khdng bi chong ch6o len nhau vd chpn dffdc ngu'di thieh hdp nhd't de lam. Tuy nhien, cung can sap xep sao eho mpi ngffdi trong tffng bd phdn c6 the hd trd nhau de hoan thanh cong viec dffdc td't hdn. Viec sdp xe'p bd' tri dpi ngfl lao ddng phii hdp vdi edng vide, theo nguydn tdc "dung ngffdi, dung viec", se dem lai nhiiu ldi the to ldn, nhff: nang eao nang sua't lao ddng, bat nhip nhanh edng vide, chd't Iffdng lao ddng eao, tao dpng Iffc hffng phd'n cho nhan vien trong qua trinh lam viec.
Thff tu, hinh thdnh moi trUdng tao ddng cd tinh kf ludt vd trdch nhiem trong cdng viec cho nhdn viin Cdng ty. Ndng cao nhdn thffc cffa nhdn vidn v l ky luat trong lao ddng, trach nhidm vdi cdng viec dffdc phdn cong; dong thdi, di kem vdi ed che' khuye'n khich, khen thffdng nhan vidn chap hanh td't ky ludt lao ddng eua Cdng ty va nhdn vien ed trdch nhiem vdi edng vide, hoan thdnh td't nhiem vu dffdc giao.
Thff ndm, chu trgng cdc hogt dgng cdng dodn cham lo ddi sd'ng cd ve tinh than ldn vdt cha't, lang nghe vd tha'u hieu tdm tff cua nhdn vidn Cdng ty. Xdy dffng mdi trffdng ldm viec an toan, dam bao sffc khoe va tinh than, d l gan bd nhdn vien vdi Cdng ty.Q
TAI LIEIU THAM KHAO _ _ _ _ _ -
1. Huynh Thi Mi (2013). Cdc nhdn tddnh hudng ddn suthda man cdng viic cda ngUdi lao ddng Cdng ty Luang thuc sdng Hdu, Luan van thac sy Trffdng Dai hpc Can Thd
2. Biji Thi Minh Thu va Le Nguydn Doan Khdi (2014). Nghien cffu cdc nhan td anh hffdng de'n ddng Iffclam vide cua ngffdi lao ddng tnfc tid'p san xuat d Tong Cdng ty Lap may Vidt Nam (Lilama), Tap chi Khoa hoc Trffdng Dgi hgc Can Tha, 35, 66-78
3. Herzberg, F., Mausner, B., & Snyderman, B. B. (1959). The Motivation to Work (2nd ed), Nev/ York: John Wiley & Sons
4. Kukanja, M., & Planinc. S. (2012). The impact of economic crisis on the motivation to work in food service: the case of the Municipality of Piran, Academica Turistica, 5(2). 27-38
5 Maslow A H (1943). A theory of human motivation. P5yc/io%ica/rmeH. 50(4), 370 6 Vroom V H. (1964). Work and motivation Vol. 54, New York: Wiley
