Seluruh manajemen dan karyawan wajib memahami Code of Conduct ini sebagai dasar penerapan perilaku yang mengatur hubungan antara karyawan dengan Perseroan, sesama karyawan, konsumen, pemasok, pemegang saham, stakeholders, pemerintah dan masyarakat. Sosialisasi Code of Conduct dilakukan dengan menggunakan berbagai media kepada seluruh karyawan Perseroan, terutama yang berada di operasi dan anak perusahaan. Selain itu, sebagai bagian dari proses internalisasi Code of Conduct seluruh manajemen dan karyawan diwajibkan untuk menandatangani Pernyataan Kepatuhan atas pelaksanaan Code of Conduct tersebut.
Isi Code of Conduct
Code of Conduct Perseroan terdiri dari:
Bab I: Prinsip Dasar Code of Conduct
Bab ini menguraikan mengenai hal-hal yang menjadi dasar pemikiran perlunya disusun Code of Conduct di Perseroan terdiri dari:
1. Dasar Pemikiran; 2. Visi, Misi dan Nilai-nilai; 3. Tujuan Code of Conduct; 4. Manfaat Code of Conduct.
Bab II: Prinsip-prinsip GCG
Bab ini menguraikan mengenai prinsip-prinsip GCG yang berlaku secara umum, termasuk di Perseroan. Terdiri dari: transparansi, akuntabilitas, responsibilitas, independensi, fairness.
The continuous implementation of the company’s code of conduct shall bring about a work culture that makes manifest the company’s values. The Company’s Code of Conduct contains two parts: Business Ethics and Work Ethics. The Code of Conduct applies to all levels within the Company, starting from the Board of Commssioners, the Board of Directors, Division Head, Department Head, Section Head, Unit Head, Specialist and Staff.
Endorsement and Dissemination
The Company’s Code of Conduct has been formalized in 2008. All the management and employees are required to understand the Code of Conduct as a basis for their behavior and for the relationships between the employees and the Company, one employee with another, the Company with the customers, suppliers, shareholders, stakeholders, the government and the public. The dissemination of this Code of Conduct has been done through various media to all the Company's employees, especially in operations and subsidiaries. In addition, as part of the internalization of this Code of Conduct, all the management and employees of the Company are required to sign the Declaration of Compliance to the Code of Conduct.
Code of Conduct Contents
The contents of the Company’s Code of Conduct are:
Chapter I: Basic Principles of Code of Conduct
This chapter describes information of the Company's background in drawing up the Code of Conduct. This consists of:
1. Rationale;
2. Vision, Mission and Values; 3. Objectives Code of Conduct; 4. Benefits Code of Conduct.
Chapter II: Good Corporate Governance Principles
This chapter describes the principles of GCG applied in general, including in the Company. The principles are: transparency, accountability, responsibility, independence, fairness
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Bab III: Ruang Lingkup Code of Conduct
Bab ini menguraikan ruang lingkup berlakunya Code of Conduct Perseroan, yakni terkait dengan hubungan stakeholders, yaitu Perseroan dengan Para Pelanggan, Para Pegawai, Para Pemasok dan Mitra Kerja, Para Pemegang Saham dan Investor, Pemerintah dan Regulator, Komunitas Masyarakat.
Bab IV: Etika Bisnis
Bab ini menguraikan tentang pengelolaan bisnis Perseroan yang dilakukan dengan mengedepankan etika bisnis. Perseroan berkomitmen untuk memenuhi harapan dan kepentingan stakeholders secara maksimal dan melaksanakan kegiatan dengan cara yang bertanggung jawab. Isi bab ini terdiri dari Aspek Umum, Hubungan dengan Pegawai, Pelanggan, Pemegang Saham, Pemerintah dan Regulator, Lingkungan, Penyedia Jasa, Kreditor/Investor, Kompetitor, Masyarakat Sekitar.
Bab V: Etika Kerja
Bab ini mengatur mengenai pelaksanaan Etika Kerja di Perseroan. Etika kerja mengatur individu Perseroan dalam bersikap, berperilaku, berinteraksi dan melakukan proses kerja, baik di dalam dan di luar Perseroan. Terdiri dari:
1. Tuntunan Perilaku Individu;
2. Peraturan terhadap Hukum dan Peraturan Perundang- undangan;
3. Kerahasiaan Informasi; 4. Benturan Kepentingan;
5. Pemberian dan Penerimaan Hadiah; 6. Anti Penggelapan;
7. Melindungi Aset Perusahaan; 8. Keselamatan dan Kesehatan Kerja; 9. Menjaga Citra Perusahaan; 10. Ketepatan Pencatatan.
Bab VI: Petunjuk Pelaksanaan Code of Conduct
Bab ini membahas mengenai berbagai hal yang harus dilakukan dalam pelaksanaan Code of Conduct yaitu Prinsip-prinsip Praktis, Sosialisasi, Pelaporan Pelanggaran, Sanksi atas Pelanggaran. Mengingat penyusunan dan pengesahan Code of Conduct tersebut sudah cukup lama dan dirasa tidak sesuai lagi dengan kondisi dan tuntutan Perseroan saat ini, maka sejak akhir tahun 2012 dan berlanjut di awal tahun 2013, Perseroan mulai menyusun panduan yang lebih komprehensif untuk pemahaman dan implementasi yang lebih baik. Perseroan juga akan memfokuskan pembahasan dari sisi Etika Perilaku Manajemen dengan semangat nilai-nilai Perseroan yang disertai dengan reward and punishment yang lebih tegas untuk mengawal implementasi perilaku tersebut agar menjadi bagian dari budaya Perseroan.
Chapter III: Scope of Code of Conduct
This chapter outlines the scope of application of the Company's Code of Conduct, which is associated with relations of stakeholders. This chapter consists of relationships between: The Company with Customers, Employees, Suppliers and Partners, Shareholders and Investors, the Government and the Regulators, Communities.
Chapter IV: Business Ethics
This chapter describes the business management of the Company which is conducted by promoting business ethics. The Company is committed to meeting maximum expectations and interests of stakeholders to and implementing its activities responsibly. This chapter consists of General aspects, Relations with Employees, Customers, Shareholders, Government and Regulators, the Environment, Service Providers, the Creditors/ Investors, Competitors, Surrounding Communities.
Chapter V: Work Ethics
This chapter regulates the implementation of the Work Ethics in the Company. Work ethic set the individual company in the act, behaves, interact and perform the work process, both within and outside the Company. This consists of:
1. Individual Behavior Guidance; 2. Rule of Law and Regulation; 3. Confidentiality of Information; 4. Conflict of Interest;
5. Giving and Receiving of Rewards; 6. Anti-Fraud;
7. Protection of Company Assets; 8. Work Safety and Health;
9. Maintenance of Corporate Image; 10. Accuracy of Information Keeping.
Chapter VI: Guidelines of Code of Conduct Implementation
This chapter discusses the various matters related to the implementation of the Code of Conduct, consisting of Practical Principles, Dissemination, Reporting of Violations, Sanctions for Violations.
Considering that the Code of Conduct was formulated a while ago and is now deemed no longer that relevant to the Company’s current challenges and conditions, at the end of 2012 and continued into the beginning of 2013 the Company started to formulate a more comprehensive guideline to foster a greater understanding and better implementation of the Code of Conduct. The Company will also focus on Management Behavioral Guidelines and Ethics, inspired by the Company’s values and a more stringent reward and punishment policy. This will help integrate such behaviors into the Company’s work culture.