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MBA 5109, Business Communication

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2) Marks distribution:

Assessment and Evaluation Factor Marks

a. Continuous Assessment (40%)

Class Test 15%

Assignment/Homework 05%

Class Performance 05%

Mid Term 15%

b. Final Examination 60%

Total Marks 100%

3) Make-up Procedures

Missed Class Tests, Assignment, Class performance and Midterm: There will be no make-up exam if anyone intentionally misses class test or midterm exam without any valid and legitimate reason. Absence in the exams will be regarded as absent and Zero (0) marks will be applied. Notifying the instructor before the exam is a must if a student misses any exam for reasons beyond his/her control. In extreme circumstances, if the student cannot inform earlier, he/she must inform the instructor within three (3) days of the exam.

RIB (Referred, Improvement and Backlog) exams will be conducted according to the Examination Policy for Undergraduate Programs of BAUST.

PART-D

16. Learning Materials

1) Recommended Readings:

Principles of Microeconomics-N. Gregory Mankiew, Cengage Learning Economics- Roger A. Arnold

2) Supplementary Readings:

An Introduction to Microeconomics-P. Wonnacott & R. Wonnacott, McGraw-Hill Education.

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i. To understand and demonstrate writing and speaking processes through invention, ii. To understand the importance of specifying audience and purpose and to select appropriate communication choices.

iii. To understand and apply basic principles of critical thinking, problem solving, and technical proficiency in the development of exposition and argument.

13. Course Learning Outcomes (CLOs) and Mapping of CLOs with Program Learning Outcomes (PLOs):

CLO1

Understand the basic concepts of communication and help them to transform their communication abilities.

CLO2

Acquire necessary skills of business etiquettes for handling day to-day managerial responsibilities and evaluate the facilitators of business communication

CLO3

Choose their body language more correctly and impressively in accordance with an organizational requirement and international standards

CLO4

Analyze the forms of Communication and make the students to understand the verbal and non-verbal Communication and to design impressive documents.

CLO5

Illustrate the correct practices of the strategies of Effective business writing

PLO

1

PLO 2

PLO 3

PLO 4

PLO 5

PLO 6

CLO1

2 2 3 3 3

CLO2 2

2 2 2 2

CLO3 2

1 2 2

CLO4 1

3 3 1 2 3

CLO5 2

3 3 2

Part B

14. Course plan specifying content, CLOs, co-curricular activities (if any), teaching learning and assessment strategy mapped with CLOs.

Week Topic Teaching-Learning

Strategy

Assessment Strategy

Corresponding CLOs

1

Communication-basic concept.

Business communication

Role of communication in business- faster problem solving,

Stronger decision making, increased productivity.

Lecture notes, ppt, Reference books

Class Test Final Exam Participation

CLO1

2

Role Of Communication In Business- business relationship:

Facilitates coordination Policy formulation Promotional message

-do-

Class Test Final Exam Participation

CLO1

3

Crosswise communication; Upward communication; Downward communication

-do-

Class Test Final Exam Participation

CLO1 CLO3

131 Two way communication; Face To

Face Communication; Oral Communication

Non-verbal communication;

grapevine; Comparison between formal and informal communication

4

Distinguish between horizontal and vertical communication; Difference between upward and downward communication

Process of communication

-do-

Class Test Final Exam Participation

CLO1 CLO4

5

Recognizing effective

communication; Developing business communication skills -do-

Class Test Final Exam Participation

CLO3

6

Communication network; Types of communication Networks

-do-

Class Test Final Exam Participation

CLO1

7 Types of media; Factors to consider

when choosing media -do-

Class Test Final Exam Participation

CLO2

MID Term CLO1

CLO2 8

Organizational Communication: Intra and Inter Organizational communication. Tools of Internal Communication-

-do-

Class Test Final Exam Participation

CLO5

9

Memorandums, Office Orders, circulars: Inter-Organizational Communication- Business & Job letters. Writing an Application Letter, Preparing a CV/ Resume.

-do- Class Test

Final Exam Participation

CLO5 CLO2

10

Mass Communication –Importance, Media of Mass Communication, Mass Communication in the Business Enterprise of Bangladesh.

-do-

Class Test Final Exam Participation

CLO1

11

Meeting – Types of Meetings, Writing Notice, Agenda and Minutes, Convening and Conducting Meetings, Points of Information, Points of Order, Motions.

-do-

Class Test Final Exam Participation

CLO2 CLO3

12

Report Writing: Informal and analytical Reports – Planning

Business reports, -do-

Class Test Final Exam Participation

CLO1

13

Preparatory steps of Writing Reports, Writing the Final Reports, Documenting Reports.

-do-

Class Test Final Exam Participation

CLO1 14 Business English: Fundamentals of

Grammar, Composition, Translation -do- Class Test

Final Exam CLO2

132 and Comprehension.

Commercial Terms & Abbreviations.

Participation

Part C

15. Assessment and Evaluation 1) Assessment Strategy

CLOs Teaching-Learning Strategy Assessment Strategy

CLO1 Lecture, Open Discussion Test

CLO2 Lecture, Group work Test/Class Performance

CLO3 Lecture, Viva-Voce Test/Assignment

CLO4 Lecture, Consultations Test

CLO5 Lecture, Analysis of academic texts, cases, and examples

Test

PART-D

16. Learning Materials

1) Recommended Readings:

Basic Business Communication-Raymond V. Lesiker, Irwin, McGraw-Hill Education.

Business Communication Essentials- Courtland L. Bovee, John V. Thill 2) Supplementary Readings:

Communication for Business & Secretarial Students-L.A. Woollcott& W.R. Unwin

“Essentials of Business Communication” Rajendra Pal V.J.S. Korlahali.

anization &

Management.

2) Marks distribution:

Assessment and Evaluation Factor Marks

b) Continuous Assessment (40%)

Class Test 15%

Assignment/Homework 05%

Class Performance 05%

Mid Term 15%

c) Final Examination 60%

Total Marks 100%

3) Make-up Procedures

Missed Class Tests, Assignment, Class performance and Midterm: There will be no make-up exam if anyone intentionally misses class test or midterm exam without any valid and legitimate reason. Absence in the exams will be regarded as absent and Zero (0) marks will be applied. Notifying the instructor before the exam is a must if a student misses any exam for reasons beyond his/her control. In extreme circumstances, if the student cannot inform earlier, he/she must inform the instructor within three (3) days of the exam.

RIB (Referred, Improvement and Backlog) exams will be conducted according to the

Examination Policy for Undergraduate Programs of BAUST.

133

Dalam dokumen PDF Contents (Halaman 132-136)