• Organizational Structure and Design • Managing Human Resources
Exhibit 9.1 Some Purposes of Organizing
• Divides work to be done into specific jobs and
departments
• Assigns tasks and responsibilities associated with
individual jobs
• Coordinates diverse organizational tasks • Clusters jobs into units
• Establishes relationships among individuals, groups,
and departments
• Establishes formal lines of authority
How to Stand Out in a New Job: Fitting into
an Organization’s Culture in the First 60
Days
• Be Aware of the Power of First Impressions
• Come in 30 Minutes Early & Stay a Little Late to See
How People Behave
• Get to Know Some People & Listen to What They Have
to Say
Organizational Culture: The Shared
Assumptions That Affect How Work Gets
Done
•
Organizational
culture
• the set of shared,
taken-for-granted implicit assumptions that a group holds and that determines how it perceives, thinks about, and reacts to
its various environments
• Also called
corporate culture
Culture Plus Structure
Competing Values Framework
The Importance of Culture
•
An
organization’s culture
matters
•
Employees are happier with
clan cultures
•
Elements of these cultures can be used to
boost
innovation
and
quality
•
Changing the organizational culture won’t
necessarily
boost
financial performance (but it
might)
Ways to Change
Organizational Culture
1. Formal statements 2. Slogans & sayings 3. Rites & Rituals
4. Stories, legends, & myths 5. Leader reaction to crises
The Process of Cultural Change (cont.)
7. Physical design
8. Rewards, titles, promotions, & bonuses
9. Organizational goals & performance criteria 10. Measurable & controllable activities
11. Organizational structure
Organizational Structure
•
Organization
• a system of consciously
coordinated activities or forces of two or more people
• For-profit, nonprofit,
The Organization Chart
• Organization Chart
• box-and-lines illustration showing the formal lines of authority and
Organization Chart
Common Elements of Organizations
1. Common purpose
- unifies employees or
members and gives everyone an understanding
of the organization’s reason for being
2. Coordinated effort
– the coordination of
individual effort into group wide effort
3. Division of labor
– arrangement of having
Common Elements of Organizations
4. Hierarchy of authority - control mechanism for making
sure the right people do the right things at the right time
• Unity of command
5. Span of control - refers to the number of people
reporting directly to a given manager
Common Elements of Organizations
6. Authority, responsibility, & delegation
• Authority – rights inherent in a managerial position to make decisions and utilize resources
• Accountability – managers must report and justify work
Common Elements of Organizations
6. Authority, responsibility, & delegation (cont.)
• Responsibility – obligation you have to perform the tasks assigned to you
• Delegation – process of assigning managerial authority and
Common Elements of Organizations
7. Centralization versus decentralization of authority
• Centralized authority – important decisions are made by
higher-level managers
• Decentralized authority – important decisions are made by