1 CHAPTER I
INTRODUCTION
A. Background
Indonesia is an archipelago country. It consists of etnicgroups, traditions, kinds of religion, and culture. It can become tourism industry for Indonesia. In Indonesia further there are still a lot of places, which become tourism industry. Tourism industry has activities, which have close relationship with hotel. Hotel is one important part in the tourism industry and it can increase the country income.
This condition supports this element of tourism industry to maximize the quality of its product. Tourism industry is a type of industry that deals with hospitality especially service as the main product. To raise the quality of tourism product means to raise the quality of the service. The efforts to raise the tourism industry income must be made by the industry themselves.
Sahid Kusuma Prince Hotel is one of four-star hotels in Solo, which has good and professional services. It is only one traditional type of hotel and palace - like hotel in Solo. This hotel shows to us about its traditional Javanese palace building and atmosphere.
2 Bar holds an important rule in Food and Beverage Department. Bar is supported with alcoholic and non-alcoholic beverage selling. Bar attracts guests to enjoy the music and bartender has duties to offer snack and beverage to guest. This activity was going on everyday.
This report is written to explain the operation of Madugondo Bar in Sahid Kusuma Prince Hotel and to know the equipment and services in Madugondo Bar and also the duties and responsibilities of Madugondo Bar employees. The writer chooses Sahid Kusuma Hotel because the writer is interested in the tradition of Javanese atmosphere.
B. Objectives The objectives of this writing are:
1. To describe the operation of Madugondo Bar Sahid Kusuma Hotel Solo. 2. To describe the duties, responsibilities, equipment and services of Madugondo
Bar employees of Sahid Kusuma Hotel Solo.
C. Benefits
The writer expects that this final Project Report can give benefits to the students, the university, and the hotel
1. To the Students
3 2. To the University
