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TABLE OF CONTENTS

PAGE OF APPROVAL ...i

ACKNOWLEDGEMENT ...ii

DECLARATION ...iii

ABSTRACT ...iv

TAB LE OF CONTEN TS ...v

LIST OF TABLES ...viii

LIST OF FIGURES ...ix

CHAPTER I INTRODUCTION ...1

1.1 Background of the study...1

1.2 Purpose of the study ...3

1.3 Research questions ...3

1.4 Significance of the study ...3

1.5 Definition of the key terms ...4

1.6 Organization of the thesis ...5

1.7 Concluding remark ...5

CHAPTER II LITERATURE REVIEW...6

2.1 Nature of listening ...6

2.1.1 Listening process...8

2.1.2 Listening sub-skills ...11

2.2 Nature of TOEFL ...13

2.3 Nature of teaching listening...16

2.3.1 Teaching listening stages ...18

2.3.2 Teaching listening strategies ...21

2.4 Strategy training ...23

2.4.1 Steps in conducting the strategy training ...25

2.4.2 Listening strategies ...26

2.5 TOEFL listening strategies ...28

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2.5.2 Strategies in listening part B ...33

2.5.3 Strategies in listening part C ...35

2.6 Related previous research ...35

2.7 Concluding remark ...38

CHAPTER III METHODOLOGY...39

3.1 Research design ...39

3.2 Research site ...40

3.3 Research participants ...40

3.4 Data collection techniques...40

3.4.1 Classroom observation ...41

3.4.2 Interview ...44

3.4.3 Questionnaire ...45

3.4.4 Pre-test and post-test result ...45

3.5 Data analysis...46

3.6 Concluding remark ...47

CHAPTER IV FINDINGS AND DISCUSSION ...48

4.1 Strategies trained by the instructor ...48

4.1.1 Listening part A ...48

4.1.2 Listening part B and part C ...81

4.3 Stages of teaching ...87

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5.1 Conclusions ...102

5.2 Suggestions ...103

BIBLIOGR APHY ...105

APPENDICES ...113

Appendix 1 Observation form ...113

Appendix 1.1 First observation ...114

Appendix 1.2 Second observation ...116

Appendix 1.3 Third observation ...118

Appendix 1.4 Fourth observation ...120

Appendix 1.5 Fifth observation ...122

Appendix 1.6 Sixth observation...124

Appendix 1.7 Seventh observation ...126

Appendix 2 Interviewees data summary ...128

Appendix 2.1 Interview’s questions for the instructor...129

Appendix 2.2 Interview questions for the learners ...138

Appendix 3 Data pre and post test 2014 ...150

Appendix 4 Questionnaire ...151

Appendix 4.1 Categories of Questions Elicited in Individual Questionnaire Based on Themes ...152

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LIST OF TABLES

Table 3.1 Research questions and data collection techniques used 41

Table 3.2 Observation process 42

Table 4.3 Strategies trained in part A 49

Table 4.4 Strategies trained for listening part B and C 82

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LIST OF FIGURES

Figure 4.1 Teaching stages conducted by the instructor in teaching

strategies of Part A 92

Figure 4.2 Teaching stages conducted by the instructor in teaching

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