Integration SERVQUAL and QFD For Improved Quality of Service (Case Study: Mass Transport Trans Padang)
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Determining the impact of e-commerce quality on customers’ perceived risk, satisfaction, value, and loyalty. International Journal of Quality and Service
A cross cultural investigation of airlines service quality through integration of Servqual and the Kano model.. Using an expert panel to validate a requirements process
tentang tidak wajib nafkah dan tempat tinggal bagi istri yang ter- thalâq ba’in , menggunakan hadits yang diriwayatkan oleh Asy-Sya’bi dari Fatimah binti Qais dari
Karakteristik fisik bahan pangan merupakan sifat yang dapat kita amati dan dapat kita ukur dengan menggunakan suatu pengukuran dan analisis fisika seperti ukuran, volume,
Melalui observasi data ini, dapat diketahui beberapa kekurangan dan kelebihan dalam proses pembelajaran seperti siswa masih bingung dalam mengembangkan kata-kata. Sehingga,
Purpose –This study aims to see how the effect of the service quality of the Brady Cronin model (quality of interaction, quality of the physical environment, quality
In improving the quality of online-based food delivery services, the development of an E-Service Quality (E-Servqual) model was carried out which was built using
It is necessary for Indonesia local airlines to assess the current level of service quality and the importance of each aspect of service quality to determine
