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Management 9/e - Chapter 13 2

What is the nature of leadership?

What are the important leadership traits and behaviors?

What are the contingency theories of leadership?

What are some current issues in

leadership development?

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Role of management is to promote stability or to enable the organization to run

smoothly.

Role of leadership is to promote adaptive or useful changes.

Copyright © 2010 John Wiley & Sons, Inc. 13-3

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Management 9/e - Chapter 13 4

Leadership.

The process of inspiring others to work hard to accomplish important tasks.

Process of influencing others to understand and agree on what needs to be done and how to do it; and

Process of facilitating individual and

collective efforts to accomplish shared objectives

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Management 9/e - Chapter 13 6

Power.

Ability to get someone else to do something you want done or make things happen the way you want.

Power should be used to influence and control others for the common good rather seeking to exercise control for personal satisfaction.

Two sources of managerial power:

Position power.

Personal power.

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Management 9/e - Chapter 13 8

Visionary leadership.

Vision

A future that one hopes to create or achieve in order to improve upon the present state of affairs.

Visionary leadership

A leader who brings to the situation a clear and compelling sense of the future as well as an understanding of the actions needed to get there successfully.

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Management 9/e - Chapter 13 9

Meeting the challenges of visionary leadership:

Challenge the process.

Show enthusiasm.

Help others to act.

Set the example.

Celebrate achievements.

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Management 9/e - Chapter 13 10

 Servant leadership

Commitment to serving others.

Followers more important than leader.

“Other centered” not “self-centered”.

Power not a “zero-sum” quantity.

Focuses on empowerment, not power.

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Management 9/e - Chapter 13 11

Servant Leadership and empowerment.

Empowerment.

The process through which managers enable and help others to gain power and achieve influence.

Effective leaders empower others by providing them with:

Information.

Responsibility.

Authority.

Trust.

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Trait theories of leadership

Assume that personality traits play a central role in differentiating between leaders and non-leaders, or in predicting leader or

organizational outcomes.

Copyright © 2010 John Wiley & Sons, Inc.

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Management 9/e - Chapter 13 13

Traits that are important for leadership success:

Drive

Self-confidence

Creativity

Cognitive ability

Business knowledge

Motivation

Flexibility

Honesty and integrity

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Task concerns

Plans and defines work to be done.

Assigns task responsibilities.

Sets clear work standards.

Urges task completion.

Monitors

performance results.

People concerns

Acts warm and supportive toward followers.

Develops social

rapport with followers.

Respects the feelings of followers.

Is sensitive to followers’ needs.

Shows trust in followers.

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Management 9/e - Chapter 13 15

Classic leadership styles:

Autocratic style.

Emphasizes task over people, keeps authority and information within the leader’s tight control, and acts in a unilateral command-and-control fashion.

Laissez-faire style.

Shows little concern for task, lets the group make

decisions, and acts with a “do the best you can and don’t bother me” attitude.

Democratic style.

Committed to task and people, getting things done while sharing information, encouraging participation in decision making, and helping people develop

skills and competencies.

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Behavioral theories

Assumes that leadership is central to performance and other outcomes.

Focuses on leader behaviors rather than traits.

Copyright © 2010 John Wiley & Sons, Inc. 13-16

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Situational Contingency Leadership

The effects of leader traits and behaviors are enhanced by their relevance to situational contingencies.

Copyright © 2010 John Wiley & Sons, Inc. 13-17

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Fiedler’s contingency model

Situational control

The extent to which a leader can determine what his or her group is going to do, as well as the outcomes of the group’s actions and

decisions.

Copyright © 2010 John Wiley & Sons, Inc. 13-18

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Copyright © 2010 John Wiley & Sons, Inc.

Fiedler’s Situation Control Variables

Leader /Member Relations (good/poor):

Members support for leader.

Task Structure (high/low):

Spells out leader’s task goals and

procedures.

Position Power (strong/weak):

Leader’s task expertise, and reward/punishment

authority

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Fiedler’s model requires a match on several parameters before leader’s effectiveness can be predicted.

Good relations between the leader and the members, AND

A highly structured the job, AND

Strong position power

Copyright © 2010 John Wiley & Sons, Inc. 13-21

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Hersey and Blanchard Situational Leadership Theory

Diagnose demands of the situation

Assess Readiness

The extent to which the follower has the ability and willingness to complete a task.

Implement appropriate leadership response.

Copyright © 2010 John Wiley & Sons, Inc. 13-22

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House’s path-goal theory of leadership

Assumes that a leader’s key function is to adjust his or her behaviors to complement situational contingencies.

Copyright © 2010 John Wiley & Sons, Inc. 13-24

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Copyright © 2010 John Wiley & Sons, Inc. 13-25

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Management 9/e - Chapter 13 26

When to use House’s leadership styles:

Use directive leadership when job assignments are ambiguous.

Use supportive leadership when worker self- confidence is low.

Use participative leadership when performance incentives are poor.

Use achievement-oriented leadership when task challenge is insufficient.

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Management 9/e - Chapter 13 27

Superleaders.

Persons whose vision and strength of

personality have an extraordinary impact on others.

Charismatic leaders.

Develop special leader-follower relationships and inspire others in extraordinary ways.

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Charismatic leaders

Leaders who, by force of their personal

abilities, are capable of having a profound and extraordinary effect on followers.

Copyright © 2010 John Wiley & Sons, Inc. 13-28

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Transactional leadership

Involves leader-follower exchanges necessary for achieving routine performance that is agreed

upon by leaders and followers.

•Uses contingent rewards to motivate followers.

•Identifies what must be done to accomplish the desired results.

•Uses corrective action only when goals not met.

•Laissez faire style – avoids making decisions.

Copyright © 2010 John Wiley & Sons, Inc. 13-29

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Transformational leadership

Leaders broaden and elevate followers’

interests, generate awareness and acceptance of the group’s mission, and stir followers to look beyond self-interests.

Copyright © 2010 John Wiley & Sons, Inc. 13-30

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Dimensions of transformational leadership

Charisma

Inspiration

Intellectual stimulation

Individualized consideration

Empowerment

Integrity

Copyright © 2010 John Wiley & Sons, Inc. 13-31

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Management 9/e - Chapter 13 32

Drucker’s “old-fashioned” leadership.

Leadership is more than charisma; it is

“good old-fashioned” hard work.

Essentials of “old-fashioned” leadership:

Defining and establishing a sense of mission.

Accepting leadership as a “responsibility”

rather than a rank.

Earning and keeping the trust of others.

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“Great leaders are almost always great simplifiers, who can cut through argument,

debate and doubt, to offer a solution everybody can understand.”

- Colin Powell

Copyright © 2010 John Wiley & Sons, Inc.

13- 33

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