Manajemen Sistem Informasi Manajemen Sis

Manajemen Sistem

Informasi

Manajemen Sistem

Informasi

Oleh Iwan Sidharta, SE., MM

Managing Information Technology

Managing Information Technology

Facts Facts



 TheThe strategicstrategic andand operationaloperational importanceimportance ofof information

information technologytechnology inin businessbusiness isis nono longerlonger questioned

questioned..



 ManyMany companiescompanies throughoutthroughout thethe worldworld areare intentintent on

on transformingtransforming themselvesthemselves intointo globalglobal businessbusiness powerhouses

powerhouses throughthrough majormajor investmentsinvestments inin globalglobal ee--business,business, ee--commerce,commerce, andand otherother ITIT initiativesinitiatives..



 Thus,Thus, therethere isis aa realreal needneed forfor businessbusiness managersmanagers and

and professionalsprofessionals toto understandunderstand howhow toto managemanage this

this vitalvital organizationalorganizational functionfunction..

Facts Facts



 TheThe strategicstrategic andand operationaloperational importanceimportance ofof information

information technologytechnology inin businessbusiness isis nono longerlonger questioned

questioned..



 ManyMany companiescompanies throughoutthroughout thethe worldworld areare intentintent on

on transformingtransforming themselvesthemselves intointo globalglobal businessbusiness powerhouses

powerhouses throughthrough majormajor investmentsinvestments inin globalglobal ee--business,business, ee--commerce,commerce, andand otherother ITIT initiativesinitiatives..



 Thus,Thus, therethere isis aa realreal needneed forfor businessbusiness managersmanagers and

and professionalsprofessionals toto understandunderstand howhow toto managemanage this

Managerial approach

Managerial approach

•

Managing the Joint Development and

Implementation

of

Business/IT

Strategies.

•

Managing the Development and

Implementation of New Business/IT

Applications and Technologies.

Managing the IT Organization and the

IT Infrastructure.

Managing the Joint Development and

Implementation

of

Business/IT

Strategies.

Managing the Development and

Implementation of New Business/IT

Applications and Technologies.

•

Managing the IT Organization and the

The business/IT planning process

The business/IT planning process

components

components

••

Strategy

Strategy Development

Development..

• Developing business strategies that support a

company s business vision.

••

Resource

Resource Management

Management..

• Developing strategic plans for managing or outsourcing

a company s IT resources, including IS personnel, hardware, software, data, and network resources.

Technology

Technology Architecture

Architecture..

Making strategic IT choices that reflect an information technology architecture designed to support a company s business/IT initiatives.

Strategy

Strategy Development

Development..

Developing business strategies that support a company s business vision.

Resource

Resource Management

Management..

• Developing strategic plans for managing or outsourcing

a company s IT resources, including IS personnel, hardware, software, data, and network resources.

••

Technology

Technology Architecture

Architecture..

• Making strategic IT choices that reflect an information

Information Technology Architecture

Information Technology Architecture

The

The IT

IT architecture

architecture created

created by

by the

the strategic

strategic

business/IT

business/IT planning

planning process

process isis aa conceptual

conceptual

design,

design, or

or blueprint,

blueprint, that

that includes

includes the

the

following

following major

major components

components::



Technology Platform.



Data Resources.



Applications Architecture.

The

The IT

IT architecture

architecture created

created by

by the

the strategic

strategic

business/IT

business/IT planning

planning process

process isis aa conceptual

conceptual

design,

design, or

or blueprint,

blueprint, that

that includes

includes the

the

following

following major

major components

components::



Technology Platform.



Data Resources.

Technology Platform.

The Internet, intranets, extranets, and other

networks, Business Application Development

and Deployment computer systems, system

software,

and

integrated

enterprise

application software provide a computing

and communications infrastructure, or

platform,

that supports the strategic use of

information technology for business,

e-commerce,

and

other

business/IT

applications.

Data Resources.

•

Many types of operational and

specialized databases, including data

warehouses

and

Internet/intranet

databases,

store and provide data and

information for business processes and

decision support.

Applications Architecture.

Business applications of information

technology are designed as an

integrated architecture or portfolio

of enterprise systems

that support

strategic business initiatives

, as well

as

cross-functional

business

processes.

Business applications of information

technology are designed as an

integrated architecture or portfolio

of enterprise systems

that support

strategic business initiatives

, as well

as

cross-functional

business

Comparing business/IT strategic and

Comparing business/IT strategic and

Managing the IT Function and Organizing IT

Managing the IT Function and Organizing IT



Managing

Managing Application

Application Development

Development

••

Application

Application development

development management

management

involves

involves managing

managing activities

activities such

such as

as

systems

systems

analysis

analysis

and

and

design,

design,

prototyping,

prototyping, applications

applications programming,

programming,

project

project management,

management, quality

quality assurance,

assurance,

and

and system

system maintenance

maintenance for

for all

all major

major

business/IT

business/IT development

development projects

projects



Managing

Managing Application

Application Development

Development

Application

Application development

development management

management

involves

involves managing

managing activities

activities such

such as

as

systems

systems

analysis

analysis

and

and

design,

design,

prototyping,

prototyping, applications

applications programming,

programming,

project

project management,

management, quality

quality assurance,

assurance,

and

and system

system maintenance

maintenance for

for all

all major

major

business/IT

Managing the IT Function and Organizing IT

Managing the IT Function and Organizing IT

•

Managing IS Operations

Managing IS Operations

– IS operations management

is concerned with

the use of hardware, software, network,

and personnel resources

in the corporate

or business unit

data centers

(computer

centers) of an organization. Operational

activities that must be managed include

computer system operations, network

management, production control, and

production support.

Managing IS Operations

Managing IS Operations

IS operations management

is concerned with

the use of hardware, software, network,

and personnel resources

in the corporate

or business unit

data centers

(computer

Cont`

Cont`



Managing

Managing IT

IT staff

staff planning

planning

•

Managing information services functions

involves

the

management

of

managerial, technical, and clerical

personnel.



Managing

Managing The

The CIO

CIO and

and Other

Other IT

IT Executives

Executives

The chief information officer (CIO) oversees all use of information technology in many companies and brings it into alignment with strategic business goals.



Managing

Managing IT

IT staff

staff planning

planning

Managing information services functions

involves

the

management

of

managerial, technical, and clerical

personnel.



Managing

Managing The

The CIO

CIO and

and Other

Other IT

IT Executives

Executives

• The chief information officer (CIO) oversees all

Cont`

Cont`



Managing

Managing

TT

echnology

echnology Management

Management

•

all information technologies must be

managed as a technology platform for

integrating internally focused or

externally facing business applications.



Managing

Managing User

User Services

Services

Many companies have responded by creating user services, or client services, functions to support and manage end-user and workgroup computing.



Managing

Managing

TT

echnology

echnology Management

Management

all information technologies must be

managed as a technology platform for

integrating internally focused or

externally facing business applications.



Managing

Managing User

User Services

Services

• Many companies have responded by creating

Failures in IT management

Failures in IT management

Facts

Facts



 ManagingManaging informationinformation technologytechnology isis notnot anan easyeasy task

task..



 TheThe promisedpromised benefitsbenefits ofof informationinformation technologytechnology have

have notnot occurredoccurred inin manymany documenteddocumented casescases..



 StudiesStudies byby managementmanagement consultingconsulting firmsfirms andand university

university researchersresearchers havehave shownshown thatthat manymany businesses

businesses havehave notnot beenbeen successfulsuccessful inin managingmanaging their

their useuse ofof informationinformation technologytechnology..

Facts

Facts



 ManagingManaging informationinformation technologytechnology isis notnot anan easyeasy task

task..



 TheThe promisedpromised benefitsbenefits ofof informationinformation technologytechnology have

have notnot occurredoccurred inin manymany documenteddocumented casescases..



 StudiesStudies byby managementmanagement consultingconsulting firmsfirms andand university

university researchersresearchers havehave shownshown thatthat manymany businesses

businesses havehave notnot beenbeen successfulsuccessful inin managingmanaging their

Failures in IT management

Failures in IT management

Failures in IT management

Failures in IT management

Management Involvement

Management Involvement





The

The

experiences

experiences

of

of

successful

successful

organizations

organizations reveal

reveal that

that extensive

extensive and

and

meaningful

meaningful managerial

managerial and

and end

end--user

user

involvement

involvement isis the

the key

key ingredient

ingredient of

of

high

high--quality

quality

information

information

systems

systems

performance

performance..





The

The

experiences

experiences

of

of

successful

successful

organizations

organizations reveal

reveal that

that extensive

extensive and

and

meaningful

meaningful managerial

managerial and

and end

end--user

user

involvement

involvement isis the

the key

key ingredient

ingredient of

of

high

high--quality

quality

information

information

systems

systems

performance

Management Involvement

Management Involvement





Involving

Involving business

business managers

managers in

in the

the

governance

governance of

of the

the IS

IS function

function and

and

business

business

professionals

professionals

in

in

the

the

development

development of

of IS

IS applications

applications should

should

thus

thus

shape

shape

the

the

response

response

of

of

management

management to

to the

the challenge

challenge of

of

improving

improving the

the business

business value

value of

of

information

information technology

technology..





Involving

Involving business

business managers

managers in

in the

the

governance

governance of

of the

the IS

IS function

function and

and

business

business

professionals

professionals

in

in

the

the

development

development of

of IS

IS applications

applications should

should

thus

thus

shape

shape

the

the

response

response

of

of

management

management to

to the

the challenge

challenge of

of

improving

improving the

the business

business value

value of

of

information

Management Involvement

Management Involvement



Involving

managers

in

the

management of IT requires the

development of

governance

structures that encourage their

active participation in planning and

controlling the business uses of IT.



Involving

managers

in

the

management of IT requires the

development of

governance

Management Involvement

Management Involvement



Organizations have policies that

require managers to be involved in

IT decisions that affect their

business units. This requirement

helps

managers

avoid

IS

performance problems in their

business units and development

projects.



Organizations have policies that

require managers to be involved in

IT decisions that affect their

business units. This requirement

helps

managers

avoid

IS

Conclusion

Conclusion

With

With

this

this

high

high

degree

degree

of

of

involvement,

involvement, managers

managers can

can improve

improve

the

the strategic

strategic business

business value

value of

of

information

information technology

technology..

With

With

this

this

high

high

degree

degree

of

of

involvement,

involvement, managers

managers can

can improve

improve

the

the strategic

strategic business

business value

value of

of

information

Wasalam

Terima Kasih

Wasalam