Slide MAN 101 Slide 03

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The Exceptional

Manager

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1.2 Six Challenges To Being A Star Manager

CHALLENGE #1: MANAGING FOR

COMPETITIVE ADVANTAGE—STAYING AHEAD OF RIVALS

•_{Competitive advantage}_{is the ability of}

an organization to produce goods or services more efficiently than

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CHALLENGE #2: MANAGING FOR DIVERSITY-THE FUTURE WON’T RESEMBLE THE PAST

•_{In the future, managers will be challenged}

to maximize the contributions of employees that are diverse in gender, age, race, and

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1.2 Six Challenges To Being

A Star Manager

CHALLENGE #3: MANAGING FOR GLOBALIZATION—THE EXPANDING MANAGEMENT UNIVERSE

•_{Managing for globalization is a complex,}

ongoing challenge

•_{It is important for managers to understand}

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CHALLENGE #4: MANAGING FOR INFORMATION TECHNOLOGY

•_{Managing the}_Internet_{(the global}

network of independently operating but interconnected computers, linking

hundreds of thousands of smaller

networks around the world) is perhaps the biggest information technology

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CHALLENGE #5: MANAGING FOR ETHICAL STANDARDS

•_{Pressure to meet sales, production, and}

other targets can create ethical dilemmas for managers

CHALLENGE #6: MANAGING FOR YOUR OWN HAPPINESS AND LIFE GOALS

•_{Managers need to consider whether}

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1.5 Roles Managers Must Play Successfully

To be successful, managers must be able to play three roles:

_{Interpersonal roles}_{(figurehead, leader, and liaison)}

involve managers interacting with people inside and outside their work units

_{Informational roles}_{(monitor, disseminator, and}

spokesperson) require managers to receive and communicate information

_{Decisional roles}_{(entrepreneur, disturbance}

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1.6 The Entrepreneurial Spirit

THE ENTREPRENEURIAL SPIRIT

_{Entrepreneurship} _{is the process of taking risks to}

create a new enterprise

_An_entrepreneur_{is someone who sees a new}

opportunity for a product or service and launches a business to try to realize it

_An_intrapreneur _{is someone who works inside an}

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1.6 The Entrepreneurial Spirit

How Do Entrepreneurs & Managers Differ?

_{Entrepreneurs start businesses, managers grow or}

maintain businesses

Both entrepreneurs and managers

_{-have a high need for achievement} _{-believe in personal control of destiny}

_{-have high energy levels and an action orientation} _{-have a high tolerance for ambiguity}

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1.7 The Skills Star Managers Need

THE SKILLS STAR MANAGERS NEED

Good managers need to have

_{technical skills}_{-the ability to perform a specific job} _{conceptual skills}_{-the ability to think analytically and} _{human skills}_{-the ability to interact with others}

Today, companies want managers with

_{-the ability to motivate and engage others} _{-the ability to communicate}

_{-work experience outside the U.S.}

_{-the energy to meet the demands of global travel and a 24/7}

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What Companies Look for

in Managers

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