PROS Paskah I Nugroho E Penti Kurniawati Ayub W Tjayono Personalization, alliance service Abstract

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- . 3d hitemational Conference

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Engineering Technoloy

Paper 1

Title : Implications of Cognitive Load Theory on the Design of PowerPoint Presentation

By Tuan Salwani A wang@ Salleh- UniKL MFI, Effandi Zakaria - UKM, Norhayati Bakri - UniKl MFI, Elizabeth Soo Mee Tiing- UniKL MFI

Paper 2

Title: Preprocessing Techniques for Web Server Log Files of an Online Newspaper

By Husna Sarirah Husin- UniKL MilT, Norhaiza Ya Abdullah- UniKL MilT, Heny R< _madhani Mohd Husny Hamid- UniKL MilT, Shanmuga Vivekanada Nadarajan- UniKL MilT, Nor Hafiz Ismail - UniKL MilT, ,.

Paper3 _,

Title : Pembangunan dan Penilaian Perisian Bahasa Peranchis Asas (EASIFRENCH) Berdasarkan Sistem Pengurusan Kandungan (CMS)

By Kamaruzzaman Ismail- UniKL MFI , Norazah Mohd Nordin- UKM

Paper 4

Title : Subject Selection Online Tool: In Assisting Probation Students

By Hana Munira Muhd Mukhtar- UniKL MilT, Husna Sarirah Husin- UniKL MilT, Inurina Ibrahi1

UniKL MilT

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lntemational Conference on

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Technoloy

9.50 am PaperS

Title: Investigating Teachers' View on ICT -Education (Online-Learning) For The Deaf Students By Rozniza Zaharudin- UKM , Norazah Mohd Nordin- UKM, Mohd Hanafi Mohd Yasin- UKM

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Title: Enhanced Data Clustering Using Multilayer Self Organizing Maps

By Zalhan Mohd Zin- UniKL MFI, Marzuki Khalid- UTM, Ehsan Me_sb_ahi-Newcastle University and

Rubiyah Yusof-UTM

Paper 7

Title: Performance Analysis Between SISO and MIMO in LTE Network

By Mohamed Safwan B. Mohamed Hussien- UniKL BMI, Mohd Zain B. Ismail- UniKL BMI,

Abdul Halim Ali - UniKL BMI

Paper 8

.Title : Person_alization, Alliance Services, Task Familiarity and Accessibility in Using Internet

Banking

By Paskah Ika Nugroho- Universitas Kristen Satya Wacana, Elisabeth Penti Kuniawati Universitas Kristen Satya Wacana , Ayub Willianto Tjayono- Universitas Kristen Satya Wacana

Paper 9

Title: Machine Learning Techniques for Prediction of Stock Price Movements

By Han Lock Siew- UniKL MilT, Md Jan Nordin- UniKL MilT, Shanmuga Vivekananda UniKL MilT, Hamidon Katan- UniKL MilT

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Personalization, Alliance Services, Task Familiarity, and Accessibility in Using Internet Banking

Paskah Ika Nugroho I, Elisabeth Penti Kuiawati 2, Ayub Willianto Tjayono 3

Absract

1 F acuiy of Economics and Business

Universitas Kristen Saya Wacana, Indonesia Jl Diponegoro 52- 60 Salatiga, Indonesia

Tel I _{fax: +62-298-311881, E-mail:}

Universitas Kristen Saya Wacana, Indonesia Jl Diponegoro 52- 60 Salatiga, Indonesia Tel/fax : +62-298-311881, E-mail:

Universitas Kristen Saya Wacana, Indonesia Jl Diponegoro 52- 60 Salatiga, Indonesia Tel/fax : +62-298-311881, E-mail: kura2

Purpose - This stuy involves an empiical stuy based upon user perceptions on personalization, alliance services, task familiaiy, and accessibiliy in using intenet banking which may usefUl for bank managers to plan efective strategies for developing intenet banking.

Methodoloy-Data were collected using survey questionnaire to 100 users ofBCA intenet banking klik BCA).

Study Result-Based on the indings, respondents perceived he personalization, alliance services, task familiaiy, and accessibiliy of klik BCA as high qualiy.