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Maranatha Christian University
TABLE OF CONTENTS
TITLE PAGE…………..………..i
DECLARATION OF ORIGINALITY………..ii
FRONT COVER OF THE BUSINESS PLAN……….iii
APPROVAL PAGE……….iv
TABLE OF CONTENTS………...v
ABSTRACT………..vi
EXECUTIVE SUMMARY………vii
CHAPTER I. THE BACKGROUND………...1
CHAPTER II. MARKETING ASPECT………....…………. 6
CHAPTER III. OPERATIONAL ASPECT………... 18
CHAPTER IV. HUMAN RESOURCES ASPECT……….……… 23
CHAPTER V. FINANCIAL ASPECT………..………. 27
BIBLIOGRAPHY
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ABSTRACT
Saya akan membuka sebuah usaha Coffee Shop. Coffee Shop ini akan dibuka di Jalan Pasirkaliki. Saya memilih Pasirkaliki karena daerah tersebut dekat dengan bank, sekolah BPK Penabur, salon Anata, Aryanti (sebelah Istana Plaza), dan masih banyak kantor-kantor lainnya. Apalagi, Coffee Shop ini akan dibuka di toko kue Prima Rasa Bakery. dan tentunya target market kita adalah orang-orang yang datang ke Prima Rasa Bakery. Coffee Shop ini akan sangat menguntungkan karena banyak orang menjadikan kopi sebagai salah satu minuman favoritnya.
Untuk produknya sendiri, coffee shop menyediakan harga yang relative murah dibandingkan dengan beberapa coffee shop yang ada di Istana Plaza. Coffee Shop pun menyediakan tempat yang nyaman sehingga bagi orang–orang yang
membutuhkan tempat untuk bersantai, ini adalah tempatnya. Dengan ruangan yang dibuat senyaman mungkin dan fasilitas wi-fi yang kami sediakan, saya yakin orang yang datang akan nyaman untuk membeli dan bersantai di Coffee Shop ini.
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Maranatha Christian University
Executive Summary
Coffeeholic Shop is a coffee shop located in Pasirkaliki Street. It will be
opened on the second floor of Prima Rasa Bakery. Coffeeholic Shop
provides many kinds of beverages, such as frappucino, latte and
espresso. Besides beverages, coffeeholic shop provides packages of
coffee and coffee cake. So this coffee shop is unique, different from the
other coffee shops in Bandung.
Coffeeholic Shop offers many kinds of coffee. It is the right place for
people to have great coffee and food. Coffeeholic Shop opens in the
morning which is a good thing because I did not find other coffee shops
that open in the morning located in the Pasirkaliki Street area. This will
allow me to gain more profit. The coffee shop provides breakfast
packages. The coffee shop prepares many kinds of coffee at an affordable
price. The price is cheaper than other coffee shops in Bandung, so we can
reach the target market.
Coffeeholic Shop believes that the target markets are the people who
come to Prima Rasa Bakery, bank staff and employees around Pasirkaliki
Street, teachers, and parents at BPK Penabur School. An advantage of
Coffeeholic Shop is that it is located on the second floor of Prima Rasa
Bakery, a famous bakery in Bandung which has a lot of customers. So, I
believe that it is good for us to open the business in Pasirkaliki Street.
The financial analysis indicates that with an initial amount of
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payback period of two years. On top of that, after analyzing the NPV, the
result is positive, so it is good to run this business. The coffee shop is
profitable. The location in Pasirkaliki Street will make the coffee shop run
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Maranatha Christian University
CHAPTER I
BACKGROUND
1.1 Background of Study
Nowadays, coffee has become a popular beverage in Bandung, as
there are many coffee shops now in Bandung such as Starbucks,
Coffee Bean, Ngopi DoeLoe, Dakken, Kopi Ireng, Kopi Selasar, Lisung,
Oh’LaLa, and Black Canyon. Many cafes also provide coffee menus.
Most people like to drink coffee, whether they make a cup of coffee
with instant coffee or buy a cup of coffee in the coffee shop.
According to exploreStarups.com (1), there are many people who
come to a coffee shop, not just to drink coffee, but also to enjoy life or
to continue their work while drinking coffee. Not just business people
but students also come to coffee shops to enjoy lattes and catch up
with news. It can transform a storefront into a neighborhood anchor
where people converse and share and learn, all while enjoying the
nuances of their coffees or teas or espresso-based drinks. That is why
I would like to open a coffee shop.
The coffee shop is located in Pasirkaliki Street. It will be opened
be opened at 161 Pasirkaliki Street. The location is near BPK High
School, banks and offices.
As there are a lot of coffee shops in Bandung, and many names
of coffee shops, I want to give a name to the coffee shop which is
different from the other coffee shops. The name of my coffee shop
is “Coffeeholic Shop”. The coffee shop will provide various kinds of
coffee, including frappuccino, latte and espresso. We also prepare
breakfast packages, meals for lunch, snacks, and pastries. People
who come to the coffee shop can enjoy good coffee and food.
Based on my observation, there are some competitors around
Pasirkaliki Street. Dunkin Donuts is one of the competitors, as they
also sell coffee, and the location is near this coffee shop. The other
competitors are coffee shops and bakeries at Istana Plaza.
The target market will be the students parents of the students at
BPK High School, teachers at BPK High School, students of
ARYANTI (next to Istana Plaza), bank staff (Mega, Permata, BCA,
Danamon, DBS), and the customers who come to Prima Rasa
Bakery. I think that the coffee shop has a strategic location.
For the unique selling products, the “Coffeeholic Shop” sells
different kinds of coffee. We prepare good quality coffee. Our
specialty coffees are made by our own recipes. Our specialty
coffees are Avocado-Macchiato Frappe, Vanilla-Almond
Cappuccino, Peachy Coffee, Ice Chai Cappuccino, White Chocolate
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Maranatha Christian University Mocha Chocolate Fluff, Ice Honey Coffee, and Yoghurt Coffee. The
coffee shop also prepares traditional coffee. Many kinds of coffee
are provided, both hot and cold. Not only coffee, but other
beverages are also sold in the coffee shop. Besides beverages and
food, the coffee shop also prepares coffee gifts (see the picture in
Chapter II). The coffee shop prepares coffee cakes, coffee candles,
and coffee “lulur”.
The coffee shop also provides food, snacks, and pastries. The
food is made from our own recipes. We also provide meals for
breakfast. For snacks, we also prepare various kinds of appetizer,
onion rings and fried mushrooms. The pastries will be supplied by
Prima Rasa Bakery.
The design of the coffee shop is simple and comfortable. There
are some sofas, so people who come to the coffee shop can relax
while enjoying the coffee and food. The coffee shop will have a free
hotspot from MELSA, so the people who come to the coffee shop
can also use the Internet. The price of the coffee is not as
expensive as the price of the coffees at the coffee shops in Istana
Plaza.
1.2 SWOT analysis
In this part, I would like to analyze the SWOT of the coffee shop.
First of all, I would like to analyze the strengths of the coffee shop.
High School, banks, and offices. It is profitable for me to open the
coffee shop because the coffee shop will be opened on the second
floor of Prima Rasa Bakery. As a result, the target market will be the
teachers, students, and the parents of the students of BPK High
School, bank staff (BCA, Mega, Permata, Danamon), students of
ARYANTI (next to Istana Plaza), and the people who come to Prima
Rasa Bakery. The coffee shop will be opened from 7 a.m to 8 p.m.
Based on my observation, I find no coffee shops open in the
morning. That is why this coffee shop provides a breakfast menu for
people who want to have breakfast in the morning. The coffee in
Coffeeholic shop is taken from a famous coffee factory in Bandung.
The quality of the beans of coffee is not made by spraying the
essence of coffee, so, it is safe for people to drink the coffee.
Coffeeholic shop is different from other coffee shops in Bandung.
We prepare various products of coffee. A coffee gift is one of our
specialty products.
The weakness of running the coffee shop is, as the owner, I
have no experience in opening a coffee shop, as this will be the first
time for me to open a coffee shop. In running the coffee shop, the
owner of Prima Rasa Bakery and I will make joint decisions about
the coffee shop, as I will be using the premises of Prima Rasa
Bakery.
The coffee shop will cooperate with Mega Bank. People who buy
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Maranatha Christian University Credit Card.
We also prepare a breakfast package for the employees who
work in the offices around Pasirkaliki Street, teachers at BPK High
School and students at ARYANTI (next to Istana Plaza).
The threat of the business is that there are competitors around
Pasirkaliki Street. One of the competitors is Dunkin Donuts. The
location of Dunkin Donuts is near the coffee shop and of course we
will compete with each other. The other competitors are coffee
shops at Istana Plaza, such as O’Lala, J.CO, Coffee Bean, and
EXELCSO.
The coffee shop has a vision and mission. The vision of the
coffee shop is to make the coffee shop become the most popular
coffee shop in selling the best quality coffee and coffee gifts. The
mission of the coffee shop is providing great coffee. The coffee will
be taken from a famous factory in Bandung. The Coffeeholic Shop
uses a modern machine to make coffee and espresso to get a great
taste. We want to communicate to people that our coffee shop is
different from the others. It means that our coffee shop not only
prepares a cup of coffee but also other products, such as coffee
gifts. Also, as part of our mission, we want later to open branches of
Bibliography
Electronic Source
“How to Start a Coffee Shop Business.” ExploreStartup.com. 2007. Coffee
Shop business idea. Febuary 10, 2004