Universitas Kristen Maranatha | 65 Daftar Pustaka
Aldwin, C. M., & Werner, E. E. (2007). Stress coping, and development. Diunduh dari
http://gen.lib.rus.ec/book/index.php?md5=1A737BF23B0E94D1887FF3F3B CF2AB50.
Albrecht, M. C., Hartula, S., & Lehmann, R. D. (2017). The Relationship
Between Consumer Shopping Stress And Purchase Abandonment In Task-Oriented And Recreation-Task-Oriented Consumers. Journal of the Academic Marketing Science, 45, 720–740.
Andriana, Nurfatwa. 2017. Pengaruh Lingkungan Berbelanja Sebagai Stimulus Pembelian yang Tidak Terencana (Studi kasus Lotte Makasar). Jurnal Economic, Volume 5, hal. 29-30.
Anggoro, B, A. 2013. “Pengaruh Perubahan Merek (Rebranding Produk Larutan Cap Kaki Tiga Menjadi Cap Badak Terhadap Loyalitas Pelanggan”. Skripsi. Fakultas Ekonomi dan Bisni Universitas Lampung.
Arnold, M. J., & Reynolds, K. E. (2003). Hedonic shopping motivations. Journal of Retailing,79, 77–95.
Assael, Henry.1998. Consumer Behaviour and marketing action. Boston” PWS- KANT publishing Company.
Aylott, R., & Mitchell, V.-W. (1999). An exploratory study of grocery shopping stressors. British Food Journal, 101, 683–700.
Babin, B. J., Darden, W. R., & Griffin, M. (1994). Work and/or fun: measuring hedonic and utilitarian shopping value. Journal of Consumer Research, 20, 644–656.
Baker, J., Levy, M., and Grewal, D. (1992), “An Experimental Approach to
Making Retail Store Environmental Decision,” Journal of Retailing, Vol. 68, Winter, no. 4, pp. 445-460.
Baker, J., , L, Kirk., and Wakefield. (2012), “How Consumer Shopping
Orientation Influence Perceived Crowding, Excitement, and Stress at The Mall,” Journal of the Academy of Marketing Science, 40, 791-806.
Berman dan Evans, 2010. “Retail Management”. 12th Edition. Jakarta; Pearson. Brandtstädter, J., & Renner, G. (1990). Tenacious goal pursuit and flexible goal.
Universitas Kristen Maranatha | 66 adjustment: explication and age-related analysis of assimilative and accommodative strategies of coping. Psychology and Aging, 5, 58–67.
Brown, M., Pope, N., & Voges, K. (2003). Buying or browsing? An exploration of shopping orientations and online purchase intention. European Journal of Marketing, 37, 1666–1684.
Büttner, O. B., Florack, A., & Göritz, A. S. (2013). Shopping orientation as a
stable consumer disposition and its influence on consumers’evaluations of retailer communication. European Journal of Marketing, 48, 1026–1045. Büttner, O. B., Florack, A., & Göritz, A. S. (2015). How shopping orientation
influences the effectiveness of monetary and nonmonetary promotions. European Journal of Marketing, 49, 170–189.
C. L., Kwek, T.C. Lau and H.P. Tan, “The effects of shopping orientations, online trust and prior online purchase experience toward customers’ online
purchase intention,” International Business Research, vol. 3, no.3, pp. 63-76, 2010.
Cooper, D R & Schindler, P.S. 2014. Bussiness Research Methods. New York: McGraw-Hill
Davies, Barry and Philippa Ward. 2002. Managing Retail Consumption. Chichester : John Wiley & Sons Ltd.
Distiani F.K, dan Berlian G.S. 2013, Pengaruh Orientasi Belanja Terhadap Intensi Pembelian Produk Pakaian Secara Online pada Penggunaan Online Shop. Jurnal Psikologi Industri dan Organisasi, Vol. 02, No 1,pp
Donovan, D. M., Smyth, L., Paige, A. B., & O’Leary, M. R. (1975). Relationships among locus of control, self-concept, and anxiety. Journal of Clinical Psychology, 31(4), 682–684.
Dr. Riduwan, M.B.A., 2010. Skala Pengukuran Variabel-Variabel Penelitian. Alfabet, Bandung.
Duhachek, A. (2005). Coping: a multidimensional, hierarchical framework of
responses to stressful consumption episodes. Journal of Consumer Research, 32, 41–53.
Durante, K. M., & Laran, J. (2016). The effect of stress on consumer saving and spending. Journal of Marketing Research, 53, 814–828.
Universitas Kristen Maranatha | 67 Durianto, Sugiarto & Tony Sitinjak. (2004). Strategi Menaklukkan Pasar Melalui
Riset Ekuitas dan Perilaku Merek. Jakarta:PT. Gramedia Pustaka Utama. Elliot, A. J., Thrash, T. M., & Murayama, K. (2011). A longitudinal analysis of
self regulation and well-being: avoidance personal goals, avoidance coping, stress generation, and subjective well-being. Journal of Personality, 79, 643– 674.
Engel et al. (2010). Perilaku Konsumen. Edisi Keenam, jilid 1. Jakarta: Binarupa Aksara.
Gehrt, K. C., & Shim, S. 1998. A Shopping Orientation Segmentation of French Consumer: Implication for Catalog Marketing. Journal of Interacting Marketing, 12(4), 34-46.
Ghozali Imam. 2011. Aplikasi Analisis Multivariate Dengan Program SPSS. Semarang: Badan Penerbit Universitas Diponegoro.
Grolleau, G. and J.A. Caswell. 2005. Interaction between food attributes in
markets: The case of environmental labeling. Working Paper No. 2005-5. Department of Resources Economics. University of Masschusetts Amherst. Hair, J., f. Et al . 1995. Multivariate Data Analysis With Reading. Fourth Edition,
Prenctice Hall. New Jersey
Hawkins, D.I., and Mothersbaugh, D.L. (2010). Consumer Behavior: Build- ing Marketing Strategy, 11th Edition. Boston: Irwin/McGraw-Hill.
Hetharie, J.A. (2012). Peran Emosi Positif sebagai Mediator Stimulus Lingkungan Toko dan Faktor Sosial teradap Impulse Buying Tendency pada Matahari Department Store Kota Ambon. Jurnal Aplikasi Manajemen, 4(10).
Huseynov A, Zollikofer CP, Coudyzer W, Gascho D, Kellenberger C, Hinzpeter R, Ponce de Le on MSP. 2016. Developmental evidence for obstetric adaptation of the human female pelvis. Proc Natl Acad Sci 113:5227–5232. Ikranegara, P, D. 2017. “Pengaruh Orientasi Belanja, Kepercayaan Online, Dan
Pengalaman Pembelian Terhadap Minat Beli Secara Online”. Skripsi. Fakultas Ekonomi Universitas Negeri Yogyakarta.
J. Paul Peter, dan Jerry C.Olson (2013). Perilaku Konsumen dan Strategi Pemasaran Edisi Kesembilan, Jilid Pertama, Jakarta: Selemba Empat. Junaidi, S., dan Dharmmesta, B, (2002) “Pengaruh Ketidakpuasan Konsumen,
Universitas Kristen Maranatha | 68 Karakteristik Kategori Produk, dan Kebutuhan Mencari Variasi Terhadap Keputusan Perpindahan Merek” Jurnal Ekonomi dan Bisnis Indonesia, Vol 17, no.1, pp. 91-104
Kaltcheva, V. D., &Weitz, B. A. (2006).When should a retailer create an exciting store environment?. Journal of Marketing, 70, 107–118.
Kukar-Kinney, M., & Close, A. G. (2010). The determinants of consumers’ online shopping cart abandonment. Journal of the Academy of Marketing Science, 38, 240–250.
Kotler, Philip & Kevin Lane Keller. (2009). Manajemen Pemasaran, Jilid 2. Jakarta: Erlangga
Kotler, Philip.2003. Manajemen Pemasaran. Edisi kesebelas, Jakarta: Indeks kelompok Gramedia.
Kotler, Philip., dan Gary Armstrong., 2004, Dasar-Dasar Pemasaran, Edisi
kesembilan, Jilid 1, dialih bahasakan oleh Alexander Sindoro, Jakarta: Indeks Kotler, Phili Kotler, P dan G, Amstrong. 2008. Prinsip-prinsip Pemasaran. Edisi
12. Jilid I. Penerbit Erlangga. Jakarta.
Lazarus, R. S.,& Folkman, S. (1984). Stress, appraisal, and coping. New York: Springer
Levy and Weitz (2001), Retailing Management, 4th ed, New York: McGraw-Hill Irwin.
Lunardo, R., & Mbengue, A. (2009). Perceived control and shopping behavior:
the moderatingrole of the level of utilitarian motivational orientation. Journal of Retailing and Consumer Services, 16, 434–441.
Ma‟ruf, H. 2006. Pemasaran Ritel. PT.Gramedia Pustaka Utama. Jakarta. Magdalena, Nonie. Model Stimulus-Organism-Response: Penentu Perilaku
Pembelian Konsumen Secara Situasional.
Mayer, J.K., and Johnson, L. (2003) “A Customer-based Assesment of Casino
Atmospherics,”UNLV Gaining Research and Review Journal. Vol. 7, isue.1, pp. 21-31.
Moschis, G. P. (2007). Stress and consumer behavior. Journal of the Academy of Marketing Science. 35, 430–444.
Universitas Kristen Maranatha | 69 Oping, N., Lapian, J., & Soegoto, S. A. (2015). Pengaruh Faktor Psikologis
Konsumen Terhadap Impulsif Buying Pada Produk Konsumsi Rumah Tangga Di Sakura Mart Amurang. Journal of EMBA. Vol 3,No 4, Hal. 104–116. Pamungkas, A. F., dan Saino. (2013). Pengaruh Bauran Pemasaran Eceran (Retail
Marketing Mix) Terhadap Keputusan Pembelian Konsumen di Matahari Departement Store Bangkalan Plaza. Jurnal Pendidikan Tata Niaga (JPTN), Vol 1, No 3.
Pearlin, L. I. (1989). The sociological study of stress. Journal of Health and
Social Behavior, 30, 241–256.
Poole,D. (2015). Cart abandonment: what are merchants getting wrong?
Retrieved 16 March 2018 from http://internetretailing.net/2015/12/guest-comment-cartabandonment-what-are-merchants-gettingwrong/.
Rajamma, R. K., Paswan, A. K., & Hossain, M. M. (2009). Why do shoppers
abandon shopping cart? Perceived waiting time, risk, and transaction inconvenience. Journal of Product and Brand Management, 18, 188–197. Russell W. Belk (1974) ,"Application and Analysis of the Behavioral Differential
Inventory For Assessing Situational Effects in Buyer Behavior", in NA - Advances in ConsumerResearch Volume 01, eds. Scott Ward and Peter Wright, Ann Abor, MI : Association for Consumer Research, Pages: 370-380. Safaria, Triantoro. (2006). Stres Ditinjau dari Active Coping, Avoidance Coping
dan Negative Coping. HUMANITAS. Vol. 3, No.2.
Sarafino, E. P., & Smith, T. W. (2011). Health psychology : Biopsychosocial interactions (7th ed.). United States of America : John Willey & Sons Inc. Schiffman, Leon, & Kanuk, Leslie Lazar. 2007. Consumer Behaviour 7 th.
Edition. (Perilaku Konsumen). Jakarta: PT. Indeks
Schiffman dan Kanuk. 2008. Perilaku konsumen. Edisi 7. Jakarta: Indeks Seock, Yoo-Kyoung. (2003). Analysis of clothing websites for young customer
retention based on a model of customer relationship management via the internet. Unpublished doctoral dissertation, Virginia Polytechnic Institute and State University.
Sneath, J. Z., Lacey, R., & Kennett-Hensel, P. A. (2009). Coping with a natural disaster: Losses, emotions, and impulsive and compulsive buying. Marketing letters, 20, 45-60.
Universitas Kristen Maranatha | 70 Sugiyono. (2016). Metodologi Penelitian Kuantitatif, Kualitatif, dan R&D.
Bandung: CV Alfabeta
Suharyadi Purwanto. 2004. Statistika Untuk Ekonomi dan Keuangan Modern. Penerbit Salemba Empat. Jakarta
Sujan, M., Sujan, H., & Verhallen, T. M. (1999). Sources of stress and their
coping strategies. Paper presented at the Association for Consumer Research 1999 European Conference, Joeuy-en-Josas, France, June 24–25.
Suliyanto. 2005. Metode Riset Bisnis. Yogyakarta: Andi Offset.
Supriyono. (2015). Faktor Budaya, Sosial, Individu dan Psikologis Terhadap Keputusan Konsumen Membeli Di Indomaret. Vol. 2, No. 3.
Viswanathan, M., Rosa, J. A., & Harris, J. E. (2005). Decision making and coping of functionally illiterate consumers. Journal of Marketing, 69, 15–31. Wolfinbarger, M., & Gilly, M. C. (2001). Shopping online for freedom,control,
and fun. California Management Review, 43, 34–55.
Zainuri, Ahmad. (2017). “Pengaruh Tata Letak Toko, Displai Interior, Lokasi Terhadap Orientasi Belanja Pelanggan”. Skripsi. Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Yogyakarta.
