ADMISSION IN HOSPITAL
DIALOGUE 2 Registering
Nurse : Can I help you?
Jean : I want to see my Doctor Nurse : Have a seat, please Jean : Ok, Thank you
Nurse : Can you show me your insurance card or health assurance card?
Jean : I forgot to bring it but I save the number in my gadget
Nurse : Ok, tell please the number Jean : 016334...
Nurse : Who is your Doctor?
Jean : dr. John at Neurological ward
Nurse : Ok. Please wait in the room. You will be called in a few minutes
Jean : Ok. Thanks a lot, nurse. See you Nurse : You are welcome Miss. See you too DIALOGUE 3
Nurse Daniya : “Good morning. Welcome to Cut Meutia Hospital.
I am nurse Dewi. Can I Help you?”
Mrs. Aqilah : “Good Morning. Yes, I want to have a medical check-up.”
Mrs. Aqilah : “My name is Mrs. Aqilah.”
Nurse Daniya : “Please sit down, Mrs. Aqilah. What is your problem?”
Mrs. Aqilah : “I think I have no serious problem but, I want to know my condition exactly.”
Nurse Daniya : “I appreciate the awareness of health you have.
Have you come here before?”
Mrs. Aqilah : “It is the first time I come to this hospital.”
Nurse Daniya : “Alright. We always provide the best service to our patients. What Kind of medical check-up do you want?”
Mrs. Aqilah : “I don’t know, can you help me to choose?”
Nurse Daniya : “Sure. We Have many kinds of medical check- ups. They are a basic package, standard package, essential package, and executive package. For women, we have an additional examination. I recommend you to choose an executive package, it has a complete examination, and the additional examination is pap-smear, to check the existence of cervical cancer.
Mrs. Aqilah : “Can you mention the services?”
Nurse Daniya : “You will get the physical examination from specialist in internal medicine, eyes examination, thorax X-ray, ENT examination, ECG and treadmill test, hearing test, lung function test, laboratory test for blood examination, urine examination, Lipid profile, hepatitis test, renal function, and liver function. You also get a free lunch.”
Mrs. Aqilah : “How about the fee?”
Nurse Daniya : “For this package, the cost is IDR 680.000,- .”
Mrs. Aqilah : “I think that’s not expensive. I pick your recommendation, Nurse.”
Nurse Daniya : “Before you have any examination, you should
A few minutes later.
Nurse Daniya : “Have you done Mrs.?”
Mrs. Aqilah : “Not yet. May I ask?”
Nurse Daniya : “Of course.”
Mrs. Aqilah : “Do I have to choose one of the internists?”
Nurse Daniya : “Sure, anything else?”
Mrs. Aqilah : “No, thanks, I have done.”
Nurse Daniya : “Ok, I will check first. So, your name is Mrs.
Aqilah Fahmida, your date of birth is 31st of December 2010, you are an executive employee, you choose an executive package, and your internist is dr. John Ganefi, Sp.PD, is that right?”
Mrs. Aqilah : “Yes, right.”
Nurse Daniya : “I will input your data to the computer. You can wait in the waiting room, in front of this admission department, until your name is called by the nurse again. Is there anything I can help with again?”
Mrs. Aqilah : How long the examination will run? What should I do after this?"
Nurse Daniya : “Usually about five to seven hours. You will give an ID bracelet by the nurse, then you should change your clothes with the patient’s shirt and do the examination. If you have any questions while waiting, you can go back here. Relax for the examination. I hope you are always healthy, Mrs.”
Mrs. Aqilah : Thank you, Nurse.”
Nurse Daniya : “Your welcome.”
o I’ll show you now your room (your bed/your wardrobe).
Saya akan menunjukkan ruangan Anda sekarang (kamar Anda, lemari pakaianAnda )
o There are some questions I’d like to ask you.
Ada beberapa pertanyaan yang hendak saya tanyakan pada Anda.
o If you have any questions, please ask one of the nurses anytime.
Jika Anda punya beberapa pertanyaan, silahkan tanyakan kepada salah satu perawat kapan saja.
o We want you to enjoy your stay with us as much as possible.
Kami ingin Anda merasa nyaman tinggal disini bersama kami selama itu memungkinkan.
o Have you already been staying at our hospital?
Pernahkah Anda mendapatkan perawat di rumah sakit kami sebelumnya?
o When have you been in a hospital for the last time?
Kapan terakhir kalinya Anda dirawat dirumah sakit ? o Was there any care process you didn’t like last time?
Adakah beberapa proses penyembuhan yang tidak Anda sukai sebelumnya ?
o Have you been severely ill?
Pernahkah Anda menderita sakit keras/serius ? o Have you had any operations?
Pernahkah Anda menjalani beberapa operasi ? ACTIVITY 2
Reading
ADMINISTRATION IN HOSPITAL
There are three ways to admit a patient to the hospital:
either as an outpatient, a day patient or an inpatient. An outpatient needs treatment but not a bed. A day patient needs a bed for a few hours but doesn’t need to stay overnight. An inpatient needs at least one overnight stay.
to predict how many beds they will need. It is quite easy to predict referrals from doctors like General Practitioners, but a larger number of patients come through A&E, and it is more difficult to plan for them.
It is very important to keep accurate records of patient's treatment, from admission through to discharge and follow-up.
These include personal details such as marital status, occupation, and next of kin, as well as medical histories such as past illnesses and treatments, family history, and lifestyle.
Medical staff record all treatments, test results, and correspondence. They try to record these things at the time they happen. This is important, and not only to ensure the correct treatment. Medical records are sometimes used for research, or in a court of law.
Source text: Nursing Oxford English for Careers
According to the text, are the following statements are true (T) or false (F)?
1. Admissions to hospital are all inpatients ______
2. There are more emergency admissions than referrals ______
3. Hospital records stop at discharge ______
4. Personal details are part of medical records ____
5. Staff should record treatments at the end of their shift______
6. Only medical staff can look at medical records_____
Writing
Writing an admission summary
Read the example summary of admission and use the information in the box to write a similar summary.
Patient admission information
Surname : Shia
First name : Michelle Reason for admission : Cough
Age : 10
Gender : F
Next of kin : Mother Camila
Medical history : Fever at 2 weeks, cough, breathing difficulties at 2 months
Family history : Asthma and allergies ADMISSION SUMMARY Example Summary
John is a 58-year-old man. He is a policeman. His wife is dead and his son is his next of kin. Mr John was bitten by a snake while walking with his cat, and admitted to hospital as a day patient. He has a medical history of high blood pressure and he smokes 10 cigarettes per day.
CHAPTER
8
Source picture: blendspace.com