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THE IMPACT OF SOCIAL MEDIA COMPETENCE AND PSYCHOLOGICAL FOUNDATION TO FIRM PERFORMANCE MEDIATING ROLE OF ONLINE SOCIAL CAPITAL AND MANAGERIAL COGNITIVE CAPABILITIES Page 77 of 81

Alya Nurshabrina REFERENCES

Adner, Ron, and C. E. Helfat. 2003. Corporate Effects and Dynamic Managerial Capabilities. Strategic Management Journal.

Alber, J. M., Bernhardt, J. M., Stellefson, M., Weiler, R. M., Anderson-Lewis, C., Miller, M. D., & MacInnes, J. 2014. Designing and testing an inventory for measuring social media competency of certified health education specialists.

Journal of Medical Internet Research, 17(9), 221–221

Ambrosini, V., and G. Altintas. 2019. Dynamic Managerial Capabilities.

Bhutta, A. I., et. al. 2021. Managerial ability and firm performance: Evidence from an emerging market. Cogent Business & Management: Volume 8, 2021.

Biron, C., and Burke, R. J. 2016. Creating Healthy Workplaces: Stress Reduction, Improved Well-being, and Organizational Effectiveness. Routledge. ISBN 9781409443100.

Braojos-Gomes. 2015. Impact Of It Infrastructure On Customer Service Performance: The Role Of Micro-It Capabilities And Online Customer Engagement. PACIS.

Burton, Joan, WHO. 2010. Healthy Workplace Framework and Model: Background and Supporting Literature and Practices: February 2010. WHO Headquarters, Geneva, Switzerland.

Cao, et. al. 2015. Exploring the influence of excessive social media on employee work performance. International Journal of Information Management.

Dimitriu, R., R. Guesalaga. 2017. Consumers’ Social Media Brand Behaviors:

Uncovering Underlying Motivators and Deriving Meaningful Consumer Segments.

Erickson, G. S. 2017. New Methods of Market Research and Analysis. Edward Elgar Publishing.

G, Becker. 1964. Human Capital. Columbia University Press: New York.

Gore, Al. 1994. World-class Courtesy: A Best Practices Report: a Report of the National Performance Review.

Health Knowledge. Methods of sampling from a population.

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THE IMPACT OF SOCIAL MEDIA COMPETENCE AND PSYCHOLOGICAL FOUNDATION TO FIRM PERFORMANCE MEDIATING ROLE OF ONLINE SOCIAL CAPITAL AND MANAGERIAL COGNITIVE CAPABILITIES Page 78 of 81

Alya Nurshabrina https://www.healthknowledge.org.uk/public-health-textbook/research-

methods/

Hongyun, T., Adomako, T., et. al. 2019. Effect of Social Capital on Firm Performance: The Role of Entrepreneurial Orientation and Dynamic

Capability. International Review of Management and Marketing 9(4):63-73.

DOI:10.32479/irmm.8108.

Huang & Sylvie. 2015. Industry and Firm Effects on Market Performance in the Online News Industry.

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Kumar, Ranjit. 2018. Research Methodology: A Step-by-Step Guide for Beginners.

SAGE Publications, Dec 10, 2018

Lerner, D., D. Adler, W. H. Rogers, H. Chang, L. Lapitsky, T. McLaughlin, and J.

Reed. 2010. Work Performance of Employees With Depression: The Impact of Work Stressors. Am J Health Promot. 2010 Jan-Feb; 24(3): 205–213.

Mental Health First Aid. 2020. 10 Surprising Mental Health Statistics From 2020.

https://www.mentalhealthfirstaid.org/

Moutinho, L., Chien, C. S. 2008. Problems in Marketing: Applying Key Concepts and Techniques. Sage Publications: London, UK.

Patient Health Questionnaire (PHQ-9), https://patient.info/

Scott, Kenny. 2017. The law and mental health in the workplace.

https://www.personneltoday.com/hr/the-law-and-mental-health-in-the- workplace/

Sheldon, P., Rauschnabel, P. A., & Honeycutt, J. 2019. The dark side of social media:

Psychological, managerial, and social perspectives. San Diego, CA: Academic Press. ISBN 978-0-12-815917-0.

Star Media Nusantara, official website. https://www.starmedianusantara.com/

Stokes, P., Wall, T. 2017. Research Methods. Publisher: Red Globe Press.

Tuten, T. L., M. R. Solomon. 2017. Social Media Marketing book.

Tutty, Josie. 2018. NEWS: Over half of the media and marketing industry shows

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THE IMPACT OF SOCIAL MEDIA COMPETENCE AND PSYCHOLOGICAL FOUNDATION TO FIRM PERFORMANCE MEDIATING ROLE OF ONLINE SOCIAL CAPITAL AND MANAGERIAL COGNITIVE CAPABILITIES Page 79 of 81

Alya Nurshabrina symptoms of depression. https://mumbrella.com.au/over-half-of-the-media- and-marketing-industry-shows-symptoms-of-depression-555420

World Health Organization. 2020. Depression article. http://www.who.int

Yoganathan, V., V. S. Osburg, and Bartikowski, B. 2021. Building better employer brands through employee social media competence and online social capital.

Psychology and Marketing, 38 (3). pp. 524-536. ISSN 0742-6046 Zhu, S., H. H. Yang, S. Xu, J. MacLeod. 2018. Understanding Social Media

Competence in Higher Education: Development and Validation of an Instrument. Journal of Educational Computing Research.

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