APPRENTICESHIP REPORT PT. PEGADAIAN ( PERSERO) UPC PASAR PAGI ARENGKA
SITI MAULIDA NINGSIH 5404181146
APPLIED BACHELOR DEGREE OF INTERNATIONAL BUSINESS ADMINISTRATION STUDY PROGRAM
BUSINESS ADMINISTRATION DEPARTMENT STATE POLYTECHNIC OF BENGKALIS
2022
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iii ACKNOWLEDGEMENT
Praise for the blessings and grace of Almighty God, who has provided health and opportunities to the author so that he can complete practical work activities and have completed practical work reports that the authors do at PT Pegadaian UPC Pasar Pagi Arengka, Panam Branch , Kota Pekanbaru on time, namely from March 07nd 2022 untill June 30th 2022.
The author realizes that the implementation of the Job Training activities and the writing of this apprenticeship report cannot be completed without support and assistance from various parties. On this occasion the author would like to thank.
Related parties include:
1. Mr. Johny Custer, S.T.M.T as the Director of State Polytechnic of Bengkalis.
2. Mr. Armada, S.T..M.T, as Deputy Director I of State Polytechnic of Bengkalis.
3. Mrs. Supriati, S.ST.,M.Si as the Head of the Department of Business Administration.
4. Mrs. Wan Junita Raflah, B.Sc.,M.Ec.Dev Si as the Head of International Business Administration Study Program.
5. Mr. Hutomo Atman Maulana, M.Si as the Former Head of International Business Administration Study Program.
6. Mr. M.Alkadri Perdana, B.IT.,M.Sc as the Coordinator of Apprenticeship International Business Administration Study Program.
7. Mrs. Yunelly Asra, SE., MM as the advisor of this Apprenticeship report.
8. Ms. Tumiyem as Deputy for the Pekanbaru area office business.
9. Mr. Fuad Pratama as as the head of Pegadaian Panam Pekanbaru branch.
10. Mrs. Risye Dorina Putri dan Mrs Mutia Barlian as as manager and cashier UPC Pasar Pagi Arengka that already give the writer guidance and lot of experience while did the Apprenticeship.
iv 11. Especially for my father Ahmad Sopyan and my mother Siti Aisyah and sister Rahmah and Nahda beloved who have provided a lot of support for prayer, time, energy and material to help and provide convenience during the lecture process and hopefully all of them will get a reward that is appropriate with Allah SWT.
12. Friends in arms of State Polytechnic of Bengkalis, especially the International Business Administration Study Program, thank you for your support and cooperation when completing this Apprenticeship report.
The author realizes that in the preparation of this apprenticeship report, it is still far from perfect, both in terms of preparation, language, and writing. Therefore, the authors really expect constructive criticism and suggestions to become a reference for writers in the future. Hopefully this apprenticeship report is useful for the writer and the reader.
Bengkalis, June 2022
Siti Maulida Ningsih 5404181146
v TABLE OF CONTENT
COVER TITLE ... i
VALIDATION FROM ... ii
PREFACE ... iii
TABLE OF CONTENT ... v
LIST OF FIGURES ... vii
LIST OF TABLES ... viii
LIST OF APPENDINCES ... ix
CHAPTER I INTRODUCTION ... 1
1.1 Background of the Apprenticeship... 1
1.2 Purposes Apprenticeship ... 3
1.3 Significances of the Apprenticeship ... 4
CHAPTER II GENERAL DESCRIPTON OF THE COMPANY ... 5
2.1 Company History ... 5
2.1.1 PT. Pegadaian Logo ... 7
2.2 Vision and Mission of PT. Pegadaian UPC Pasar Pagi Arengka ... 9
2.2.1 Vision of PT. Pegadaian UPC Pasar Pagi Arengka ... 9
2.2.2 Mission of PT. Pegadain UPC Pasar Pagi Arengka ... 9
2.3 Kind of Business ... 10
2.4 Structure of the Organizational Structure of PT. Pegadaian UPC Pasar Pagi Arengka ... 11
2.5 The Working Process ... 14
2.6 Document Used for activity ... 25
CHAPTER III SCOPE OF THE APPRENTICESHIP ... 28
3.1 Job Description ... 28
3.2 Place of Apprenticeship ... 28
3.3 Systems and Procedures ... 48
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3.4 Obstacles and Solutions ... 53
3.4.1 Obstacles ... 53
3.4.2 Solutions ... 54
CHAPTER IV CONCLUSIONS AND SUGGESTIONS ... 55
4.1 Conclusions ... 55
4.2 Suggestions ... 56
REFERENCE ... 57
APPENDICES ... 58
WRITER BIOGRAPHY ... 104
vii LIST OF FIGURES
Figure 2.1 PT.Pegadaian Logo before April 1, 2013 ... 7
Figure 2.2 Pegadaian Logo after 2013 ... 8
Figure 2.3 Organizational Structure of PT. Pegadaian UPC Pasar Pagi Arengka ….. ... 11
Figure 2.6 Credit Request Form ... 25
Figure 2.7 Gold Savings Closing ... 25
Figure 2.8 Transfer From ... 26
Figure 2.9 Noble Financing Request From ... 26
Figure 2.10 Promotional Brochure ... 27
Figure 3.1 Duplicating Document ... 48
Figure 3.2 Serving customers at outlets ... 49
Figure 3.3 Filling SBG Dwlipat Gadai, Pelunasan, BJDPL, Hilang, Ukel ... 50
Figure 3.4 Filling of Letters ... 51
Figure 3.5 Making OPR ... 52
Figure 3.6 Deliver the pawn goods to the storage area ... 52
Figure 3.7 Figure Become a Shadow Cashier By Paying Customer Transactions Manually ... 53
viii LIST OF TABLES
Table 3.1 Daily Activities of the First Week March 07th Until 12th 2022 ... 28
Table 3.2 Daily Activities of the Second Week March 14th Until 19th 2022 ...29
Table 3.3 Daily Activities of the Third Week March 21th Until 26th 2022 ...31
Table 3.4 Daily Activities of the Fourth Week March 28th Until April 02th 2022 ...32
Table 3.5 Daily Activities of the Fifth Week April 04th Until 09th 2022 ... 33
Table 3.6 Daily Activities of the Sixth Week April 11th Until 16th 2022 ... 34
Table 3.7 Daily Activities of the Seventh Week April 18th Until 23th 2022 ... 35
Table 3.8 Daily Activities of the Eighth Week April 25th Until 30th 2022 ... 37
Table 3.9 Daily Activities of the Ninth Week May 2th Until 7th 2022 ... 37
Table 3.10 Daily Activities of the Tenth Week May 09th Until 14th 2022 ... 38
Table 3.11 Daily Activities of the Eleventh Week May 16th Until 21th 2022 ... 39
Table 3.12 Daily Activities of the Twelfth Week May 23th Until 28th 2022 ... 40
Table 3.13 Daily Activities of the Thirteenth Week May 30th Until June 4th 2022 ... 41
Table 3.14 Daily Activities of the Fourteenth Week June 6th Until 11th 2022 ... 43
Table 3.15 Daily Activities of the Fifteenth Week June 13th Until 18th 2022 ... 44
Table 3.16 Daily Activities of the Sixteenth Week June 20th Until 25th 2022 ... 45
Table 3.17 Daily Activities of the Seventeenth Week June 20th Until 25th 2022 ... 47
ix LIST OF APPENDICES
Appendix 1: Aprenticeship Accepptance Letter ... 58
Appendix 2: List of Attendance ... 60
Appendix 3: Certificate of internship ... 68
Appendix 4: Company Appraisal Sheet ... 69
Appendix 5: Apprenticeship Certificate... 70
Appendix 6: Daily Activities of The Job Training ... 71
