APPRENTICESHIP REPORT PT. BANK SYARIAH INDONESIA
KCP DURI HANGTUAH I
HAFIZAH 5404181135
APPLIED BACHELOR OF INTERNATIONAL BUSINESS ADMINISTRATION STUDY PROGRAM
BUSINESS ADMINISTRATION DEPARTMENT STATE POLYTECHNIC OF BENGKALIS
2022
iii
ACKNOWLEDGEMENT
Praise for the blessings and grace of Almighty God, who has provided health and opportunities to the author so that he can complete practical work activities and have completed practical work reports that the authors do at PT Bank Syariah Indonesia KCP Duri Hangtuah I on time, namely from Maret 01st, 2022 until June 30th, 2022.
The authors also express their gratitude to all employees of PT. Bank Syariah Indonesia KCP Duri Hangtuah I who are very kind, friendly and accept the writers to join and have an opportunity to become one of the family members of PT. Bank Syariah Indonesia KCP Duri Hangtuah I.
In compiling this apprenticeship report, the author realizes that without the guidance from various parties this apprenticeship report cannot be completed in a specific time, so the authors want to thank all those who have been involved and assisted the author. Related parties include:
1. Mr. Johny Custer, ST., MT. as the Director of State Polytechnic of Bengkalis.
2. Mr. Armada, ST., MT. as Deputy Director I of State Polytechnic of Bengkalis.
3. Mrs. Supriati, S.ST., M.Si as Head of the Department of Business Administration.
4. Mrs. Wan Junita Raflah, B.Sc., M.Ec., Dev as Head of International Business Administration Study Program.
5. Mr. Hutomo Atman Maulana, S.Pd., M.Si as the Former Head of International Business Administration Study Program.
6. Mr. Alkadri Perdana, B.Sc., M.Sc as Coordinator of Apprenticeship of International Business Administration Study Program.
7. Mrs. Yunelly Asra, S.E., MM as the advisor of this Apprenticeship Report.
8. Mr. Hendri Saputra as the Supervisor Apprenticeship at PT. Bank Syariah Indonesia KCP Duri Hangtuah I.
9. Mr. Ilham Khalid as the Branch Manager of PT. Bank Syariah Indonesia KCP Duri Hangtuah I.
iv 10. All employee of PT. Bank Syariah Indonesia KCP Duri Hangtuah I that already give the writer guidance and lot of experience while did the Apprenticeship.
11. Especially for my father Suarno and my mother Syarifah beloved who have provided a lot of support for prayer, time, energy and material to help and provide convenience during the lecture process and hopefully all of them will get a reward that is appropriate with Allah SWT.
12. Dear sister Sri Novita, S.Pd.I and brother Suryanda, S.Pd who always give support, encouragement and advice in completing the thesis on time.
13. To Muhammad Irpan who have helped and always provided support, prayer, love and motivation during the process of this Apprenticeship Report.
14. Friends in State Polytechnic of Bengkalis, especially the International Business Administration Study Program, thank you for your support and cooperation when completing this Apprenticeship Report.
The author realizes that in the preparation of this thesis report is still far from perfect, both in terms of preparation, language, and writing. Therefore, the authors highly expect criticism and constructive suggestions to become a reference for writers in the future. Hopefully this thesis report is useful for both writers and readers.
Bengkalis, July th ,2022
HAFIZAH 5404181135
v
TABLE OF CONTENT
COVER ... i
VALIDITY SHEET ... ii
ACKNOWLEDGEMENT ... iii
TABLE OF CONTENT ... v
LIST OF FIGURE... vii
LIST OF TABLE... viii
LIST OF APPENDICES... ix
CHAPTER I INTRODUCTION 1.1 Background of the Apprenticeship ... 1
1.2 Purpose of the Apprenticeship ... 3
1.3 Significances of the Apprenticeship ... 3
CHAPTER II GENERAL DESCRIPTION OF THE COMPANY 2.1 Company Profile ... 4
2.2 Vision and Mission ... 5
2.2.1 Vision ... 5
2.2.2 Mission ... 5
2.3 Kind of Business ... 5
2.4 Organization Structure ... 6
2.5 The Working Process... 9
2.6 Products and Service Bank Syariah Indonesia ... 11
CHAPTER III SCOPE OF THE APPRENTICESHIP 3.1 Job Describtion ... 15
3.2 Place of Apprenticeship ... 16
3.3 System and Procedures ... 29
vi
3.4 Obstacles and Solution ... 39
3.4.1 Obstacles ... 39
3.4.2 Solution ... 39
CHAPTER IV CONCLUSIONS AND SUGGESTION 4.1 Conclusion ... 40
4.2 Suggestion ... 41
REFERERNCES ... 42
APPENDICES ... 43
BIOGRAPHY ... 73
vii
LIST OF FIGURE
Figure 2.1 : Logo of Bank Syariah Indonesia ... 4
Figure 2.2 : Organizational Structure of PT. BSI KCP Duri Hangtuah I... 6
Figure 3.1 : BI Checking Request Form Results ... 29
Figure 3.2 : Results of the IB Micro Financing Application Form ... 30
Figure 3.3 : Document Requirements for Submission of People's Business Credit Loans (KUR) ... 31
Figure 3.4 : Duplicated Document Results ... 32
Figure 3.5 : Bantex Folder and File Cabinet ... 33
Figure 3.6 : Display of Cash Deposit Form, Reservation Code, and Proof of Deposit ... 34
Figure 3.7 : Guarantee Handover Book from Micro to Back Office ... 34
Figure 3.8 : Display of Online Account Opening Form and Reservation Code ... 35
Figure 3.9 : Signature Verification System ... 36
Figure 3.10 : ATM Handover Book Create and Issue PIN ... 36
Figure 3.11 : Account Opening Documents, SSC, and Stamps ... 37
Figure 3.12 : Account Opening Recap List ... 38
Figure 3.13 : Customer Satisfaction Survey Display ... 38
viii
LIST OF TABLE
Table 3.1 : Daily Activities of March 01st, 2022 to March 04th, 2022 ... 16
Table 3.2 : Daily Activities of March 07th, 2022 to March 11th, 2022 ... 17
Table 3.3 : Daily Activities of March 14th, 2022 to March 18th, 2022 ... 17
Table 3.4 : Daily Activities of March 21st, 2022 to March 25th, 2022 ... 18
Table 3.5 : Daily Activities of March 28th, 2022 to March 31th, 2022 ... 19
Table 3.6 : Daily Activities of April 01st, 2022... 20
Table 3.7 : Daily Activities of April 04th, 2022 to April 08th, 2022 ... 20
Table 3.8 : Daily Activities of April 11th, 2022 to April 15th, 2022 ... 21
Table 3.9 : Daily Activities of April 18th, 2022 to April 22th, 2022 ... 22
Table 3.10 : Daily Activities of April 25th, 2022 to April 29th, 2022 ... 22
Table 3.11 : Daily Activities of May 02nd, 2022 to April 06th, 2022 ... 23
Table 3.12 : Daily Activities of May 09th, 2022 to May 13th, 2022 ... 23
Table 3.13 : Daily Activities of May 16th, 2022 to May 20th, 2022 ... 24
Table 3.14 : Daily Activities of May 23th, 2022 to May 27th, 2022 ... 25
Table 3.15 : Daily Activities of May 30th, 2022 to May 31th, 2022 ... 25
Table 3.16 : Daily Activities of June 01st, 2022 to June 03rd, 2022 ... 26
Table 3.17 : Daily Activities of June 06th, 2022 to June 10th, 2022 ... 26
Table 3.18 : Daily Activities of June 13th, 2022 to June 17 th, 2022 ... 27
Table 3.19 : Daily Activities of June 20th, 2022 to June 24 th, 2022 ... 27
Table 3.20 : Daily Activities of June 27h, 2022 to June 30 th, 2022... 28
ix
LIST OF APPENDICES
Appendix 1 : Company Appraisal Sheet ... 43
Appendix 2 : Internship Certificate ... 44
Appendix 3 : Certificate of Apprenticenship ... 45
Appendix 4 : List of Attendance ... 46
Appendix 5 : Daily Activities of The Job Training ... 48
Appendix 6 : Savings Book of Bank Syariah Indonesia ... 68
Appendix 7 : ATM Card of Bank Syariah Indonesia ... 69
Appendix 8 : Deposit/Transfer/Clearing/Invoice Application ... 70
Appendix 9 : Outgoing Mail Book Information Debtor (Ideb)... 70
Appendix 10 : Photo When Exchanging Rial Money Haji Pilgrims ... 70
Appendix 11 : Photo When Morning Briefing ... 71
Appendix 12 : Photo When Making Analytical Notes & BI Checking ... 71
Appendix 13 : Photo When Compiling Documents Alphabetically ... 71
Appendix 14 : Photo When Joint Gymnastics ... 72
Appendix 15 : Photo When Farewell Practical Work ... 72
Appendix 16 : Photo During Practical Work ... 73
