Praise for the blessings and grace of the Almighty God, who provided health and opportunities to the writer so that he can complete practical work activities and completed practical work reports that the writers do at PT. Hutomo Atman Maulana, S.Pd., M.Si as the former Head of International Business Administration Study Program. Alkadri Perdana, B.IT., M.Sc as the coordinator and the supervisor of apprenticeship of International Business Administration.
All the lecturers, especially the graduate study program Applied International Business Administration, who taught during the lecture.
INTRODUCTION
Background of the Apprenticeship
Since 2000 until now, the State Polytechnic of Bengkalis has therefore 9 (nine) main subjects with 20 (twenty) study programmes. State Polytechnic of Bengkalis is a vocational campus that educates its students to create a capable mind in various fields. Apprenticeships are carried out so that students can understand and apply the field of study well.
In addition, students know the profession and working atmosphere according to their study program.
Purpose of the Apprenticeship
Significances of the Apprenticeship
There is good cooperation/relationship between the campus and the company where students do practical work. State Polytechnic of Bengkalis can improve the quality of its graduates through students' practical work experience. State Polytechnic of Bengkalis receives feedback from organizations/companies about the ability of students participating in practical work in the world of work.
State Polytechnic of Bengkalis receives feedback from the world of work for curriculum development and learning processes.
GENERAL DESCRIPTION OF THE COMPANY
- Company Profile
- History of PT. PLN (Persero) ULP Bengkalis
- PT. PLN (Persero) Logo
- Vision and Mission
- Organization Structure
- Company Scope
18 establishes the status of the State Electricity Company (PLN) as a State General Electricity Company and as the Electricity Operating License Holder (PKUK) with the task of supplying electricity for the public interest. The logo represents the vision and mission of the company, the institution or institution it represents. A logo can tell the history of an agency, institution, company or organization.
The organization influences the breadth of the company and the policies established by the company.
SCOPE OF THE APPRENTICESHIPE
Job Description
Next, enter customer information into the PLN mobile application and prepare a Power Purchase Agreement (SPJBTL). 16 Table 3.4 in the third week, the author continues to enter customer information in the PLN mobile application, the author also learns to serve customers who complain about power grid disturbances, the author is assigned to serve customers at PT Adra Gemilang. The author continues to enter the customer data in the PLN mobile application to achieve the desired goal.
The supervisor provides the author with the customer details to enter into the PLN Mobile application, then the author receives the customer details containing information about the customer ID, customer name, electricity and address of the customer. After that the author registers in the PLN mobile application by entering the data provided, the author enters the customer ID to synchronize the data between the customer data and the customer ID to match the existing data, making easier for the company to provide services to customers. Excel on the author's personal laptop and opened the KCT (Key Change Token) data file.
The author receives customer data in the form of identity cards, mobile phone numbers and SLO certificates. The author receives information about the customer in the form of name, customer ID, NIK number and also the electric power you want to use. Then the author enters the customer information in the PLN Mobile application on the Power Change/Migration function, the author enters the information in the form of name, customer ID, NIK number and requested electricity and others.
The author gets data in the form of a customer ID, then the author logs into the AP2T application, various customer service functions are displayed, then select the information and agenda info function, then enter the customer ID in the AP2T application and click search, the relevant customer data appear, after which the data will be displayed. The author is tasked with entering insect data in the form of interference data that is close to the power grid. PLN (Persero) ULP Bengkalis in completing the assignment, the author took the initiative to bring a personal laptop.
In carrying out this work training, the author did practical work in one of the state-owned companies in the Bengkalis Area, namely PT.
Place of Apprenticeship
Work Practice Agenda
Then share KCT (Key Change Token) for address and check KWH meter in Ketam Ptutih shrimp pond with P2TL team. PLN (Persero) ULP Bengkalis, PLN Engineering team and PLN Head Unit and Development team. 24 Table 3.16 in the fifteenth week the authors shared the KCT (Key Change Token) address, did the P&S Tariff Allocation, did the Visual Management Chart of Bengkalis ULP, registered customers who wanted to apply for a new electricity connection/installation, summarize data change power (Migration) May 2022, network inspection (network comb) in the area of the new strait, as well as input of inspection data.
26 Table 3.19 the eighteenth week or the last week in which the author performs apprenticeship activities at PT PLN (Persero) ULP Bengkalis, the author Recapping HAR Evidence from April to June 2022, Photocopying and recapping SPPD (Office Travel Order), records customers who want to apply for connection/installation of new electricity, prepare letter regarding maintenance of customer stations, photocopy of BA regarding update of customer data completeness, summary Evidence 3 Phase April-June 2022, fill in Customer Data Completeness Update form, participate in Bengkalis ULP Yantek equipment.
System and Procedure
After that, the writer separated the KCT (Key Change Token) data based on the same address and region. When everything is done, the file will be saved according to the name of the sub-county, such as Bengkalis, Bantan and Sungai Pakning districts. Once everything is entered, a notice will be displayed which will contain the customer details and also the registration number and then the customer will use this registration number to pay for the new electricity connection/installation.
After everything is entered, there will be a notification with customer details and also a registration number, then this registration number will be used by the customer to pay for the power change/migration fee. Excel along with the registry number, after all the data is filled in, save the file according to the desired name and the file will be given to the transferor. The author gets the customer ID information, then the author logs into the EIS application, various customer service functions appear, select the account info function and enter the customer ID, then click the search menu, and the account billing charges appear.
After all the data is done, save the file according to the name needed and the file will be given to the allocator. When Excel is opened, type information and employee data in the form of letter numbers, names of employees who are on business trips, departure and return dates, type of vehicle used, and expenses required for departure, and others. After all the information and data is done, save the file according to the name needed and the file will be given to the allocator.
Next, the author searches the review site in the browser, and then logs in with the grantor account. Then we click on the findings and edit the findings, then fill in the coordinates of the findings and fill in according to the disturbance, then click save changes.
Documents Used for Activities
Obstacle and Solution
PLN (Persero) ULP Bengkalis, namely Input PLN Mobile Customer Id, Separation of KCT (Key Change Token) Per address, Register/enter customer data who want to install new electricity, Register customers who want to make power changes, Summarize the power change request data (Migration), Recap the Bengkalis Police Account Bill, Recap the Official Travel Order (SPPD) ULP Bengkalis and Input Inspector data. Then the author in this Job Training activity also understands how systems and procedures apply as in the process, enter PLN mobile customer ID, separation of KCT per address, register/enter customer data who wants to install new electricity, register customers who want to make power changes, summary of the data of request for power change, summary of Bengkalis Police Account Bill, summary of the official travel order ULP Bengkalis and Input Inspector data . PLN (Persero) ULP Bengkalis is the first the office network is sometimes difficult to connect to a computer, so for the solution regarding the Internet network, the author must report faster to the supervisor to connect a fault network connection, sometimes the author also uses Internet network hotspots from personal mobile phones.
The author provides several suggestions for various parties, namely for the author himself, for students or younger siblings who will do Apprenticeship in the next period, for companies and for Bengkalis State Polytechnic. Suggestions for writers to be more careful, thorough and concentrated in completing the given task. Get into the habit of reading first before acting, and think realistically and rationally, and do the task in accordance with the directions or orders given by the employee concerned.
The author also gives suggestions that may be useful for students who will carry out Internship activities for the next period, namely prioritizing safety and health at work, making the best use of time, performing work according to skills, thinking before acting, always being patient and obedient and must learn Manage all assigned work. There are some suggestions for companies to be better, namely when the company gives tasks that have high responsibility and high risk to the Internship students so that they are supervised, guided and taught the steps. The suggestions for the Bengkalis State Polytechnic campus are the provision of internships that can be used as assessment material and should be given to students before doing the internship according to the field or course material that is compatible with the Internship company and the person. interested so that they are able to hand over the students who are going to do the Internship on the first day of admission and take them back when the students are done with the internship.
CONCLUSION AND SUGGESTION
Conclusion
Suggestion
Apprenticeship Statement Letter
Company Appraisal Sheet
List of Attendence
Daily Activities
Apprenticeship Certificate