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concluded that the Sriwijaya Air has provided a good quality of service

This report is written to fulfill the requirement for final report project By: Iin Yangkee Pratama NIM 0611 3090 0677

This report is written to fulfill the requirement for final report project By: Iin Yangkee Pratama NIM 0611 3090 0677

... development of airlines trading company managed by private shows high development at the present ...get the customers. Due hard to competitiveness, it will be as the hindrances for the ...

12

INFLUENCE OF SERVICE QUALITY ON SWITCHING BEHAVIOR MEDIATED BY RELATIONSHIP QUALITY IN SPRING BED RETAILERS IN JABODETABEK

INFLUENCE OF SERVICE QUALITY ON SWITCHING BEHAVIOR MEDIATED BY RELATIONSHIP QUALITY IN SPRING BED RETAILERS IN JABODETABEK

... in the spring bed business have a privilege to choose among the various products offered by various ...chosen the suppliers whose products are matched with their needs and at the same ...

18

Nian Kusumawati C9309049

Nian Kusumawati C9309049

... result of this final project report shows that TIC had done several activities to provide good service which refers to five most important things that customers expect from a ...

37

Questioning the Readiness of Manado as a Tourism Destination: Poor Service of Waitresses in the Local Restaurants

Questioning the Readiness of Manado as a Tourism Destination: Poor Service of Waitresses in the Local Restaurants

... In the last two decades, Manado local government has forwarded a Manado vision as a tourism ...in the hospitality industry. Meanwhile, so far the tourism development industry is ...

10

Directory UMM :Data Elmu:jurnal:J-a:Journal Of Business Research:Vol47.Issue2.2000:

Directory UMM :Data Elmu:jurnal:J-a:Journal Of Business Research:Vol47.Issue2.2000:

... in the use of this technique: selecting the Multivariate analysis of variance (MANOVA) was used to clustering variables, choosing a clustering algorithm to classify test for differences ...

17

Impact of Service Quality, Price, and Brand on Loyalty with the mediation of Customer Satisfaction on Pos Ekspres in East Java

Impact of Service Quality, Price, and Brand on Loyalty with the mediation of Customer Satisfaction on Pos Ekspres in East Java

... acceptance of hypothesis 1 can explain the evaluation of service quality associated with ...evaluation of service quality will rise satisfaction, while a ...

13

The Loyalty of Garuda Indonesia Customers to The Route of Jakarta-Surabaya

The Loyalty of Garuda Indonesia Customers to The Route of Jakarta-Surabaya

... classiications of service provided by airlines inluence the implementation of pricing policy or the service ...is a monetary unit or other measurement units ...

16

THE QUALITY OF INFORMATION PROVIDED BY SURAKARTA TOURIST INFORMATION CENTRE

THE QUALITY OF INFORMATION PROVIDED BY SURAKARTA TOURIST INFORMATION CENTRE

... just a byproduct, but as a material that becomes the main factor that determines the successful or ...Therefore, the information should be managed properly. Information is ...

40

Results : This study showed that the Quality of Health Service was related significantly

Results : This study showed that the Quality of Health Service was related significantly

... as the customers who used health care service in puskesmas need a high-quality health service to cure the diseases they suffer from and to generate satisfaction with the ...

9

Customer Loyalty: Quality of Service

Customer Loyalty: Quality of Service

... type of research was causality, because it would be tested causal effect between indevenden and dependent ...variable. The unit of analysis in this study was individual, because only the ...

7

borang kajian kepuasan pelanggan en

borang kajian kepuasan pelanggan en

... The attention that I get from service counter is: Excellent Very Good Good Satisfied Poor ‘ 2.. The environment at the service counter is: Excellent Very Good Good Satisfied [r] ...

1

Development of National Health Laboratory Policy and Plan

Development of National Health Laboratory Policy and Plan

... is the legal means of governing or controlling health service provision, including laboratories, laboratory staff, equipment, test kits and reagents, and reporng of essenal informaon to meet ...

36

Development of national health laboratory policy and plan

Development of national health laboratory policy and plan

... is the legal means of governing or controlling health service provision, including laboratories, laboratory staf, equipment, test kits and reagents, and reporing of essenial informaion to meet ...

36

this PDF file MANAGING SERVICE QUALITY IN HOSPITALITY INDUSTRY THROUGH MANAGING THE ‘MOMENT OF TRUTH’: A THEORETICAL APPROACH | Widjaja | Jurnal Manajemen Perhotelan 1 PB

this PDF file MANAGING SERVICE QUALITY IN HOSPITALITY INDUSTRY THROUGH MANAGING THE ‘MOMENT OF TRUTH’: A THEORETICAL APPROACH | Widjaja | Jurnal Manajemen Perhotelan 1 PB

... groups of culture are opposed to purchase motivation, the expectation will be ...regardless of cultural background, they tend to focus on the output not the style of the ...

8

Air Quality Monitoring Study.

Air Quality Monitoring Study.

... • Most of the area has poor air quality above the WHO standard • It is proven that smoking activity will worsen indoor air quality, it can even reach 20 times above the WHO threshold.. [r] ...

44

Oracle Fusion Middleware Online Documentation Library

Oracle Fusion Middleware Online Documentation Library

... specify a quality of service (QOS), including message filters, transaction semantics, and connection retry ...configure a messaging bridge you can perform management tasks easily from ...

30

CHAPTER II LITERATURE REVIEW

CHAPTER II LITERATURE REVIEW

... stated that a tourist event is a document that can be used to illustrate the conduct of a ...as a shadow product, because it gives a shadow or a ...

15

Taxation Law and Public Rulings | Timor-Leste Ministry of Finance

Taxation Law and Public Rulings | Timor-Leste Ministry of Finance

... provides a motor vehicle to an employee for business or employment purposes only but allows the employee to store the vehicle at the employee's private residence out of work ...uses ...

7

Institutional Repository | Satya Wacana Christian University: Analisis Expectation Gap Layanan Publik pada Kantor Pelayanan Pajak Pratama Kupang

Institutional Repository | Satya Wacana Christian University: Analisis Expectation Gap Layanan Publik pada Kantor Pelayanan Pajak Pratama Kupang

... estabilish a good governance, one measures of a good public service is its compatibility of expectation with the service perceived by the ...

1

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