KAY DUNG C H I N H QUYEN D I A PHUDNG
s a NOI v u THANH PHO DA NANG UNG DUNG CONG NGHE THONG TIN TRONG THUC THI NHIEM VU
• DANG CONG NGir n
T "yng dyng edng nghe thdng tin I I (CNTT) trong hogt ddng cua cac cd V ^ quan nhd nudc vDa Id yeu cau, vDa la n l n tang d l xay dung ehfnh quyen didn tD nhIm ndng cao chat lupng, hidu qu^ hoat dpng trong ndi bd cDa cO quan nha nUdc, giDa cac CO quan nha nudc, trong giao djch vdi to chDc va cdng ddn. Hoat ddng nay ddng vai trd tien phong trong ho trd d l y mgnh ck\ cdch hdnh chfnh, la dilu kidn thudn lyi de thye hign cdng khai, minh bgch trong viec cung Dng djch vy edng. N l u 10 nam trudc ddy, may vi tfnh eh?
duyc cdng chDc sD dyng nhu la cdng cy d l sogn thdo van bdn hanh ehfnh thdng thudng hoac d l dpe bao, tht nay cdng dyng cDa nd da dupe khai thac nhilu hdn, trd thanh phUdng tidn khai thac cac nguon thdng tin va la cdng ey khdng the thilu trong cdng vide. Qua thdi gian vd kilm nghiem thyc te, nhDng k i t qua budc d i u cho thIy Id trinh ddt ra kha phD hpp, dDng dan, mac du van gap khdng ft tret nggi, kho khan neu khdng bam sat va kien tri vdi myc tidu ndng cao chat luyng va hieu qud Dng dyng CNTT trong hogt ddng cDa tDng cd quan, ddn vj. Diem m l u chit chinh la viec tra Idi cho cdu hdi: Dng dyng CNTT trong nhOng cdng vide gi, lam the ndo d l duy trt va dua nd trd thdnh nhu d u khdng the thilu trong cdng vide hang ngdy tai cdng sd, eoi nd nhu van phdng di ddng de gidi quyet duyc cdng viec... Day la nhDng doi hdi chfnh dang va bDc thiet de tao ddng lyc cho S6 Ndi vy thanh pho Da Ndng ddt ra myc tieu phin dau vUOn tdi trong vide hidn dgi hoa phuong thDc iam vide.
O l day mgnh iJng dung CNTT d n phai cd
(*) Giim doc Sd N^i vi/ thanh phdfDa NSng
chinh sach rd rang, nhat quan trong viee quan ly vd sD dung CNTT trong cae cd quan nhd nudc. Day la ed s6 d l cac dja phUdng, cd quan to chDc triln khai thUe hign. ChUOng trinh tong the eai each hanh ehfnh nha nudc cua thanh p h i Da Ning de ra mye tidu d i n nam 2015, ft nha't 50% djch vy hdnh chinh edng cDa cac ed quan, ddn vj trdn toan thanh p h i duyc cung d p b mDc do 3 va ft nhlt 10%
djch vy trye tuyln dupe ap dyng 6 mDc dp 4 nham dap Dng nhu c l u thuc t l , phye vu ngUdi dan va doanh nghidp mpi IDc, mpi ndi, dya trgn nhilu phuong tidn khae nhau; hoan thanh xdy dung cdc cd sd dD lieu chuyen nganh dDng ehung: dan cU, kinh te - xa hpi, giao dye - dao tgo, Iao ddng viec iam, doanh nghigp, thdng tin dja ly... iam n l n tang phye vy cdng tae qudn \y nha nUdc. Myc tieu cDa thanh p h i la day mgnh viec dUa cae djch vy hanh chfnh cdng idn mdi trudng mgng; to chDc md hinh chfnh quyln dd thj g i n vdi chfnh quyln didn t D d l x a y dyng thanh pho thdng minh trdn n l n tang Dng dyng CNTT. Chfnh vl vay, tap doan IBM da lya chpn thanh p h i Dd Ning la mdt trong 10/33 thanh pho tren t h i gidi de hd trd va phii hdp thUe hidn muc tidu ndy trong dpt d i u tidn nam 2012.
Trong eae giai phap Dng dyng CNTT trong quan ly" hanh chfnh, viec cung c l p djch vy hanh chfnh cdng thdng qua cac cong thdng tin la mpt bydc tien va la myc tieu eao nhlt trong each thDc phuc vy nhu eau cDa t l ehDc edng ddn theo hUdng hien dai. Dich vy hanh chfnh cdng mDc 4 dDdc hilu la ngUdi ddn hoac to chD'c duyc cung d p djch vy va nhdn duoc k i t qua cuoi cDng thdng qua mdi trudng mgng ma khong c i n d i n cdng sd hoac true tilp tiep xDc
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vdi can bd, edng chDc thy ly ho sd. MiJc ap dyng ndy Uu viet hon b eho, neu so vdi mDc 3, thi ngudi dan phai trye tiep den nhan k i t qua va nop le phf. Con ngudi trong bd may hanh chfnh, 6 cd quan cung c l p djch vy phai that sy doi mdi bang tU duy khoa hpc va thai dp d u thj trong cung cap djch vy va sD dyng CNTT. Thuc te hien nay cho thay, eac hoat ddng tae nghigp edng vy khdng cdn bd gpn bSi thdi gian lam viec hdnh chinh va khdng gian tdm vide ndi cdng sd ma da ed the giai quylt 5 mpi IDc, mpi ndi khi dUdc CNTT hd trp. Vf dy, tgi Sd Npi vy thanh p h i Da Ning, viec hinh thanh cing thdng tin didn tD va cd s6 dG lieu diJng chung trong mpt ed quan phgm vi nhd cung da hd try mpi ngudi cDng chia sd, cung sD dung. Nhd vay, hieu qud quan ly, dieu hdnh eao hdn va tao dUdc mdi trUdng van hda cdng sd thdn thidn, gan gui, trd thanh mot y l u t l tinh than khdng the thilu cDa can bp, edng chUe. Ben canh dd, vide t l chye nhDng cudc giao luu, hpc tap de nang cao ky nang nghl nghiep cung trd thanh mpt viee lam bo feh va thiet yeu. Cdc cdng cu hd trd khae nhU hg t i n g CNTT vd ehfnh sach CNTT cung dupe quan tam thye hien; cung cap mpt each t i t nhat cac dilu kidn trien khai cdc kdnh truy cdp, Dng dyng nghiep vy, djch vy edng trye tuyen va xdy dyng cd s6 dO ligu.
Viec xay dyng cae phan mem quan ly cdng vide ddi hoi moi edng chDc phai cd sy nang dpng sang tao, chung tay phdt trien phu hpp vdi dac dilm tinh hinh va nhDng yeu cau xuat phat tii cudc song va edng viec. Hidn tai, Sd Ndi vy thanh pho Da Ndng da va dang ap dyng he thing quan ly van ban dieu hanh;
phan mem quan ly cd sd dO lieu can bp, cdng chufc hdnh chfnh, sy nghiep; quan ly h i so can bd, cdng chufc phudng, xa; phan m i m quan ly tai chfnh, ke toan; qudn ly cdng tac dao tao, boi dUdng; d o he thong bdo cao true tuyen v l cai each hanh chfnh; khao sat mDe do hai Idng eua to chsJc, cdng ddn doi vdi djch vy edng; quan ly ho so mdt oDa, mot cDa lidn thdng tgi UBND phudng, xa, quan, huyen;
danh gia k i t qua lam vide cDa cdng chDc...
Cong lam viec hd try mpt hd thing quan trj edng viec, duyc thiet lap khoa hpc va tien ich, ma b 66 cac thdng tin v l cdng chDc cd quan dupc hiln thi cy the trdn may lam vide, thdng
tin, gdp y, thu mdi, thdng bdo, chat ndi bd, s l lieu dDng chung, thu vidn anh va eac tai ligu chia se cDng cac tinh nang thdng thudng khac.„ Mpi ngudi ed the d i n vdi trang thdng tin didn tD cua Sd Npi vu thdnh p h i Da Ning d l cap nhat nhieu thdng tin mdi, eac chfnh sach cua Trung Udng cung nhu cQa dja phUdng va nhieu dD lieu can thilt, lidn tyc dupc cap nhgt hang ngay.
Khdng dDng lai 6 dd. Id ed quan tham mUu giup eho lanh dgo thanh p h i Da Nang Dng dyng CNTT trong eai each hanh chfnh nha nude, nhieu nam qua, Sd Ndi vy da phii hyp vdi Sd Thdng tin va Truyin thdng vd eac cd quan lidn quan tham mUu eho thanh phi nhilu quy djnh, giai phap Dng dyng CNTT, nhat la phye vu eho cdng tae eai each hanh chfnh, tD mdt cCra, mdt cDa lidn thdng d i n mdt cDa dien tD, eae djch vy cdng true tuyln (hien nay, toan thanh pho cd 100 dich vy hanh chfnh cdng miJc 3 vd 4); hd trp cdc ddn vj tDng budc hinh thanh thdi quen sD dyng CNTT trong cdng viec. Cac cudc thi trdn mgng cho todn t h i edng ohD'c hdnh ehfnh eua thanh pho va cho tat cd cac ehu tjeh phudng, xa da kilm chUng kha nang cDa cdng chiJc ve ky nang Dng dyng CNTT. Mae du viee Dng dyng CNTT cdn cd nhDng han c h l vd d n phai tiep tyc dao tgo, b i i dudng, nhung da dgt dUde mdt s l ket qua bydc dau dang khfch le.
Qua trinh trien khai thyc hien Dng dung CNTT trong ndi bd Sd Ndi vu cung nhu trgn dja bdn thanh pho van gap mdt so khd khan trd nggi, trong dd cd v l n de ve cd che, chfnh sach. Den nay, mdt so hoat dpng giao dich hanh chfnh nhu thyc hanh chD ky so, vide luu tru' cdc h i sd trUc tuyen.- v i n chUa cd ed sd cu the d l bao dam thye hien day dD cac quy djnh v l cdng tac qukn ly van ban cDa Nha nudc. Cdng tac bao mdt trong cd quan hanh ehfnh nha nudc la d n thiet, song chua ed quy djnh cy t h i nen khdng khuyen khfch dua thdng tin len mang hoac chUa phan logi dUdc tai lieu d l cung d p cdng khai... Ve con ngUdi, nhan to quyet djnh trong viec mang Igi hidu qua trong Dng dung CNTT, can phai cd sU no lyc xuat phat tD ca phia ngudi ddn va can bd, cdng chiTe. De thanh cdng trong vide hinh thanh chfnh quyen dien tD thi cdc djch vy cdng do co quan cung d p phai that sy d l
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To chnc nha nuoc so 8/2013ddng tiep can va mang Igi nhilu tidn ich hdn each lam cu, ddi hoi cdng chDe phdi ehuyen nghigp trong phuong phdp, ky nang tilp can djch vy minh dUa ra. Ve phan minh, ngudi dan phdi thudng xuyen sD dyng hinh thDc trye tuyln de trd thanh edng dan didn tD. Muln Idm duoc d i l u nay, ngoai vide phat trien he thong hg t i n g CNTT, ddi hdi phai cd sy vdn dpng tuyen truyen sau rdng vd tao nen thdi quen sD dyng CNTT trong toan xa hdi. TrUdc mIt, Dng dyng CNTT d n d l y manh trong nha trUdng va trong cac djch vy thdng dyng hien ed. D l l vdi tDng cd quan, ddn vj, ngudi thD trudng cd vai trd quylt djnh trong viee day mgnh Dng dyng CNTT, la dpng lyc thDc d l y vd tgo cd che, dieu kien, phUdng phap cung d p thdng tin. Khi thilt idp hd thing qu^n tri Dng dyng CNTT trgn phgm vi thanh pho, d l ddm bao thong nhat, ddi hdi eae hoat ddng, djch vy ph^i duoc triln khai thdng minh vd hidn dgi, ma trudc mat la hd trp, lidn ket giDa cac dich vy vdi nhau. Dieu nay d n den ky thuat va edng nghe cung nhu phUdng phap va trach nhiem cua co quan chuydn mdn, dau tu kinh phi dam bko cae hogt dpng eung d p djch vy dupe diln ra lien tuc, nham tao idp dUOc cd sd dD lieu tap trung, thing nhat. De viec Dng dyng CNTT trong cd quan hanh chinh nha nude cd hidu qua la cdng viee khdng h i ddn gidn, tuy vdy, n l u ed ehfnh sach nhlt quan, lau dai, cd Id trinh va dau tu nghidn cDu can thilt thi chac chan se dat myc tidu mong ddi.
Trong dieu kien hien nay mdi nganh, dja phuong deu chpn cdch di ridng cDa minh (nhu 86 Npi vy thanh pho Da Nang), bai hpc d i u tidn la sy dong thudn tgo thoi quen, tim tdi, mong muon hidu quk hOn tD Dng dyng thudng xuyen CNTT d l h i try tDng viee, tD ddn gian d i n phDc tgp, tD vide nhd den viec Idn... Oua dd, Dng dyng CNTT trd thdnh thdi quen "ngam d i n " trong l l loi lam vide cDa cdng chDc. Ben cgnh nhDng hieu qu^ thuc te dgt duoc, danh hieu bilu duOng danh cho ddn vj d p sd tren toan quoc d i i vdi cd quan Dng dyng CNTT cd hidu qud nhat ndm 2011 do B6 Thdng tin va Truyin thdng trao cho 86 Ndi vu thanh pho Da Ning Id nilm dpng vidn to Idn d l cdn bp, cdng chDc, vien chDc Sd Ndi vu thanh p h i Da Ning p h i n dau thyc hien tot hdn nhiem vy nay trong thdi gian tdi a
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(Tiep theo trang 19) ddng ed xay dung, tranh khen, chd mdt chilu hoac tutu6ng sp ddng cham. Sdm dua ndi dung ChUdng trinh tong the CCHC nha nude vdo chUOng trinh giang dgy chuygn de hoac ngogi khda cDa he thd'ng cae trudng chuydn nghiep va dgy nghl mdt each thfeh hop.
Nim li, b l tri kinh phi thuc hien ke hoach tuyen truyen CCHC giai dogn mdi do ngdn sdch nha nude ddm bao. cac s6, nganh dUdc giao chu tri thye hien tuydn truyin v l CCHC theo k l hogch, hdng nam xay dyng dy toan kinh phf thye hign gDi 86 Tai ohinh thIm dinh, tham mUu trinh Oy ban nhan dan tlnh xem xet quyet dinh. Cly ban nhdn ddn d p huygn b l tri kinh phf chi eho hogt dpng tuyen truyen CCHC cDa dja phUOng. Khuyin khfch cac sd, nganh, dia phuOng trye tiep huy ddng eac nguon kinh phi ngoai ngdn sach d l triln khai thyc hidn cdng tac tuyen truyen CCHC.
Sau li, cdng tdc tuygn truyen phai di liln vdi kilm tra, giam sdt; xay dyng k l hogeh, ehUdng trinh tuydn truyen phai dong thdi xdy dung ke hogeh kiem tra.
Tiep tyc tang cudng sy phoi hyp giDa cac t l ChDc, doan the trong thuc hien CCHC ndi chung, cdng tac tuyen truyin ndi rieng, tranh ddn Id chia cat, thilu hpp lyc.
DUa ndi dung thdng tin ve k i t qud, tien dp thye hidn chUdng trinh CCHC 6 cae dia phuong vao eae phidn hpp thudng ky cDa Oy ban nhan dan cae cap.
Vdi sy quylt tam cua toan bd he thing chfnh trj tlnh VTnh Phuc, cdng tae tuydn truyen va thye hien CCHC giai doan 2012-2020 se dydc d l y mgnh va dat dupe k i t quk tot va b i n vDng, gdp sDe cDng toan Ddng, toan quan va toan dan thyc hien thang lyi cdng cudc xay dyng va bdo ve T l qud'c Viet Nam xa hpi ChD nghTa, vi myc tidu dan gidu, nUdc manh, dan ehu, edng bang, van minh n
To chuc nha nuoc so ft/3013
