UNG DUNG CONG NGHE THONG TIN - BUOC DOT PHA TRONG CONG TAC CAI CACH HANH CHINH 0 HUYEN NHON TRACH
I LE DOAN SON (*)
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di cdch hdnh chinh (CCHC)dUdc Ddng, Nhd nu6c xdc djnh Id mpt trong ba khdu ddt phd chien lUdc de' duo nUdc ta phdt tri^n nhanh, b i n vflng. Qudn triet vd thiic hien nghiem tuc cdc chu trudng, nghi quyet cua Ddng, Chinh phu vd cua Uy ban nhdn ddn (UBND) tinh Ddng Nai, thdi gian qua, huy$n Nhdn Trach dd trien khai, thuc hien viec flng dung cdng nghe thong tin trong CCHC, mang Iqi hl§u qud thief thUc, gop phdn thuc ddy qud trinh phdt tri§'n kinh te;
ndng coo hieu lUc, hipu qud qudn ly nhd nifdc; ddn chu hoa ddi sdng xd hpi; cdi thipn mdi trUdng kinh doanh; phuc vu tdt nhu cdu cua ngUdi ddn vd doanh nghiep.
1. Nhij'ng flng di^ng cdng ngh# thdng tin trong CCHC d huy$n Nhdn Trach
1.1 (Ing dung phin mem mdt cOa dien tO Egov - Framework lidn thong cie cap
Huyfln Nhdn Trgch da xay dpng, hoan thifln lien thflng he thong mpt cfla difin tfl d p huyfln vfl d p xa, van hanh on djnh, mang lgi hiflu qufl thiit thyc. Huyfin da chfl dflng ehuyin doi tofln bp hfi thong mdt efla d p huyfln tfl phan mem FPT sang phin mim Egov de dong bfl hfla dd lieu tfl xa, huyen, tinh.
Viflc lien thflng dD lieu da giup qufl trinh kilm seat va luan chuyin h i sd dupc thugn lpi, d l dang hdn, tranh dupe viec dun day traeh nhiem trong xfl ly hd sd. Tren cd sfl dfl, ngufli dUng dau cfl t h i kilm soat tinh trang ho sd dang dUpc gifli quye't fl khau nao, d p nao (huyfin, xa) d l kjp thfli chan ehinh khi vigc gifli quyit thfl tye hanh chinh eho ngUdi dan bj chgm. Lifln ke't thflng tin da tgo ra sy phdi hpp gifla eac ddn vj lien quan, day nhanh tlfl'n dfl gifli quyet thfl tyc hflnh chfnh. Tfl dfl, ty le hd sP gifli quyfl't dung hgn dUde nang len, chit C) Tap chi To chOc nha node, BQ Ngi vv
lupng djch vp dupe cai thien; ngudi dan vfl doanh nghiep dfl dflng nam dupc qua trinh gifli quye't hd sd nfln da tgo dupc sp thflng cflm, ddng thufln gifla ngUdi dan va doanh nghigp vdl cd quan hanh ehfnh nha nude.
1.2 Ong dung phin mem quin ly van bin vi dieu hinh cdng vide l-Office
Qi tang cUdng hifiu lUc, hieu qua quSn [^
nha nufle, UBND huyfln Nhdn Trgch da trien khai sfl dyng phan mim qufln ly van ban va dieu hanh cong vlfic l-Office den can bo, cong chflc, vifin chflc cfla 100%cdquan, ddn vj trfln dja ban. Trfln 90% cfln bfl, cflng chflc, vifln ehfle thudng xuyen sfl dyng hfl thing thU dien tfl cong vy vfl he thong phin mim l-Office trong xfl 1]^ cflng vific va trao doi thflng tin. Van bfln ehi dgo cfla UBND huyfin dupe ehuyen dfl'n cfle cd quan, ddn vj nhanh chflng, kjp thfli.
Viec Ung dyng phan mim qufln ly van bfln I- Office da giup tiet kiem dUdc thfli gian, chi phf phat hanh van ban va thugn Ipi trong cong tac quan iy, theo doi eflng viee.
Ngofli ra, UBND huyfln cfln thpc hien tfch hdp hfl thfl'ng phin mim qufln I;? van ban I- Office trfln cflc thiit bj di dflng, chgy tren cac he dilu hflnh Android, lOS giflp cho ngufli dung cfl the kiem tra, theo dol, xfl ly cflng viec cfla minh khi di eflng tflc xa tru sfl lam vlfic.
Tifin fch nay la dilu kifin de can bp ianh dgo theo doi vk xfl ly cflng vific chat che, nhanh chflng, kjp thfli, giflp cho cdng tac quan ly dupe sau sat, ey the. He thong l-Office quan ly van ban va dilu hanh cflng viec tfl huyfin din xa da cung d p tien fch cho hdn 500 ngufli sfl dung tgi 34 cd quan, ddn vj va UBND cac xa.
Vific trien khai flng dyng nay da giup cho cflc ddn vj thuc hifin gfli va nhgn 100% van bfln dupc s l hfla dUdi dang dien tfl, 100% cflng tflc lanh dgo, dilu hanh dupc thUc hien trfin moi truflng dien tfl, qua dfl da giflm hdn 50% thfli gian vfl chi phi phat hanh vkn ban.
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To chuc nhik nuoc sd 4/20161.3 Cfng dung dich vu nhin tin SMS vi he thing camera quan sit trong diiu hinh vi tUdng tac vdi ngudi dan
Huyfln Nhdn Trgch da xfly dyng he thdng tin nhan dieu hflnh (SMS) de gfli dUdi dgng tin nhan ddi vdi nhUng van bfln hoa tdc, gily mdi...
giup eho viec dieu hanh trfl nen nhanh chflng va tilt kiem. Dong thdi, hudng de'n nen hflnh chfnh phyc vp, ke tfl ngay 10/6/2015, UBND huyen da dua vao sfl dung he thfl'ng tin nhin SMS chfl dflng (miln phf) de nhan tin mdi ngUfli dfln din nhgn ho sd hogc nhan tin xin loi ngudi dfln khi trfi hpn, qua do giup cho vlfic thflng bao chinh xac, kjp thfli, d i y dfl hdn v l tinh trang ho sd, dupc ngufli dfln ding tinh flng ho.
Nhim nang cao hifiu qua cflng tae ianh dgo, chi dao nhiflm vy CCHC theo hudng xfiy dpng nen hflnh chfnh phyc vy nhfln dan, UBND huyfln Nhdn Traeh dfl trang bj he thdng camera quan sat tfl UBND cfla 12 xa tap trung ve UBND huyfln d l giflm sat hoat dflng cua can bfl, cflng chflc tgi Bp phgn tifip nhan va trfl ke't qua. Hfl thdng camera dupe qufln ly tap trung tgi UBND huyfin, chia se dfl lifiu quan ly hlnh anh eho lanh dgo eac dja phUdng da mang lgi hifiu qua kha quan, lam chuyen blln tfch cue thai dfl, tac phong flng xfl cfla can bfl, cong chfle tgi Bp phan tilp nhan va tra ke't qufl fl eac xa, gflp phan nang cao hifiu qua cong tac CCHC.
1.4 Cfng dung phin mem l-van di giao dich true tuyin vdl cd quan Bio hiim xi hdi
Thpc hien tmh than CCHC trong giao djeh bflo hiim xa hfli (BHXH), huyen Nhon Trgch da trien khai phin mim IBHXH cfla Cong ty TS24 (mflt trong sflu td ehfle l-van) cho eac cd quan hflnh chfnh, ddn vj sp nghiflp cflng lap, cac ddn vj thuflc nganh giao dpc, eac doanh nghiep cfl sfl dyng lao dflng d l thuc hifin giao djeh bflo hiem trpe tuyen trfln moi truflng mgng; din nay da cfl 784/784 ddn vi tham gia. Cflc cd quan, ddn vi tren dia ban flng dyng phin mem IBHXH d l thyc hifln 100% giao djch nop s6 BHXH, thfl bflo hiem y t l (BHYT) cho ngufli tham gia. Thyc hifin giao dich qua phan mem IBHXH cfl nhilu ch'fle nang ty dflng hfl trp da glOp giflm thilu sal sflt khi kfl khai, rut ngin dupc thdi gian cap sd, d p thfl, giflm thfli gian di Igi nop hd sd.
Nhdn Trgch Ifl ddn vj d p huyfin diu tien cfla tinh Ddng Nai trien khai thUe hien thi diem
phan mim d p thfl BHYT trUc tuyin. Tat cfl cac quy trinh gfli va nhgn ho sd d i u thUe hifin trfln phan mim, cfln bfl cflc xa ehi phai de'n den cd quan BHXH huyfin mpt lln de nop ho sd vfl nhgn kfl't qufl trfl the BHYT, nhd dfl thfli gian gifli quye't d p thfl BHYT dUpc rut ngin tfl 08 ngay xudng ehi cfln 04 ngay, tgo thufln lpi cho ngUfll dfln khi den lifin he thUc hifin thfl tyc hanh chinh.
1.5 Cdng an xa glii quyit thu tuc hinh chfnh cua ngUdi din tai Bd phan tiip nhin vi tri kit qua bang phin mem mgt cOa didn tO Egov
Huyfin Nhdn Traeh da thf diem mfl hinh Cflng an xa giai quyfi't thfl tye hanh chfnh cfla ngUfll dfln tai Bfl phfln tifl'p nhan va tra kfi't q u i bing phan mim Egov, giflp eho vific gill quyit nhu d u cfla nhan dfin dUde tap trung va thugn Ipi hdn, giflm ap lpc tai try sfl cflng an, nang eao hieu qua thpc hifin eae nghiep vy, chuyen mfln cfla nganh Cflng an.
2. Mpt sdkiln nghj
Mdt li, UBND tinh Ddng Nai xem xflt d l cfl djnh hudng phat triin viflc sfl dung phan mim E-gov trfln thllt bj dl dflng, tgo dieu kifin hfl trp lanh dao, cflng chflc theo dol, qufln ly eflng vific khi khong cfl mat tgi ed quan.
Hai li, tilp tye trlln khai eac phan he con lai cfla phan mem Egov, dac bifit la cung d p dieh vy cflng trpe tuyin mfle dp 3 vfl phan he danh gia can bfl, cflng chflc; cho phep huyfin Nhdn Trgch thi diem trien khai phan mem Egov d l gifli quyfl't thfl tuc hflnh chfnh eua ngufli dan vfl doanh nghiep ddi vfli cac ITnh vpc hien nay khong thpc hien tgi djch vy Mdt cfla nhu ITnh vue kinh t l , y t l , giao dye; thf diem thyc hien viee do ve tai Bp phan tifl'p nhgn va trfl ke't qua...
Ba li, hifin nay vlfic kit nfl'i dfl lifiu tfl xa d i n huyen de thUc hifln viec lien thflng cflc thfl tye hanh chinh cfl lien quan tUdng dol tot, tuy nhifin vlfic kfi't n i l dQ lifiu tU d p huyfln Ifln ca'p tinh vfin chUa ddng bfl, do dfl ehUa thuc su phat huy hiflu qua cua he thdng phan mem E-gov fl cae d p . VI vay, de nghi UBND tinh sflm ehi dao cae don vj co lifin quan thUe hien ke't ndi dfl lieu fl 3 d p xa - huyen - tinh tren phan mim E-gov nham giai quyet cfl hifiu q u i hdn nUa cflc thfl tuc hanh chinh va kilm soat qua trinh giai quyfl't thfl tyc hanh chfnh cfla ngudi dan va doanh nghiep trfin dja ban • Td chiic nhik nuoc so 4/2016
