PROBLEM SOLVING TECHNIQUES
Written by
Sinobomi Zamachi Marwarwa
1. Identification of the problem
3.Select and plan the solution
4.Implement the solution.
5.Evaluate the solution.
6.Make standard
decision. 2. Analyse
the problem
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1. Identification of the problem.
• The main aim of this step is to identify the problem.
• Your emotions and ego may make you misread the problem if they are not controlled.
• A second opinion is essential.
• Make a consensus to make sure that everyone is on the same page with regards to the problem identified.
2.Analyse the problem
• After identifying the problem break it down to ensure that you see the main cause.
• It is wise to put emotions aside and get as much information as possible.
• You must be sure to understand all the information you have collected concerning the problem.
• Only then can you move on to the next step.
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3. Select and plan the solution
• Planning a solution ensures that the whole process does not fall apart hence the theory of plan A and plan B.
• It is not wise to have a single solution given that one could fail, a variety is always best.
• Begin to identify possible ways to solve the problem.
4. Implement the solution
• From the possible solutions select the best out of all the possible solutions.
• Be sure to have all the resources that are need to carry out the solution
• Solutions can be affected by rules, procedures, money etc ,always find a way to work around them.
• When solving the problem a PDSA should then be used to track the solution.
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5. Evaluate the solution
• Study the stage of PDSA
• Check whether the solution worked or didn’t work.
• Did the solution work perfectly or did it fail really badly?
• The solution should not affect any other areas, meaning it cannot put forth another problem.
• This is the stage where you can act upon the problem and it can either be controlled or solved at this stage.
6. Make a standard decision
• From the five steps above make a decision whether you use or discard the information and solution.
• This the part where you decide to stay with the problem or solve it.
• Evaluate the weaknesses and the strengths of the solution.
• Have a clear understanding of all the causes then work on solving them first or the problem first.
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Conclusion.
Problems are everywhere and they always need to be solve one way or the other. There need to be a way to solve them and the six-step
process is an effective way to use.
This steps can help an individual, family class etc.
These steps are creative and analytical and using them could be wise.
