Pengaruh Hubungan Pelanggan (Customer Relationship) Terhadap Nilai Pelanggan (Customer Value) Pada Grosir Busana Muslim Ud. Leni
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The results of the partial test (t-test) showed that the quality of service (X1), price (X2), and customer satisfaction (X3) positive and significant impact on customer loyalty
1) Service quality has a positive and significant effect on customer trust. This indicates that the higher the value of service quality provided by Heaven Flow Decoration,
This study aims to determine and analyze the influence of Hedonic Value and Perceived Value to Behavioral Intention through Customer Satisfaction in Onitsuka
The result of this research by multiple regression test shows that satisfaction, trust and Relationship Value have positive and significant effect towards Consumer Commitment on
Analysis tool used is the Structural Equation Modeling (SEM). Then the hypothesis raised in this research are as follows: 1) functional Value significant positive effect of
The result of this research by multiple regression test shows that satisfaction, trust and Relationship Value have positive and significant effect towards Consumer Commitment on
The findings support the Social Exchange Theory and previous body of research that indicate positive and significant relationships between customer value such as utility value, hedonic
The Effect of Conflict Handling on Customer Trust The results of data analysis of research conducted on Bank Mandiri customers showed unfavorable results, where the significance value