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This classical model of the design process offered by Prof. Bruce Archer in 1964 influenced the design community deeply and for many decades the linear flow of decision making held sway on the minds of design theorists. However practising

designers went about their tasks of design systhesis in a rather intuitive manner leaving the final decisions to the managers and entrepreneurs. However a large number of engineers followed this model as a prescription. This left a large gap in the area of design synthesis without adequate explanation. Many questions of creativity and methods of complexity resolution were left unanswered.

It was only when the real complexities of design decision making were realised in the post environmental awareness era of the eighties did the design community take a serious look at alternate models of iterative processes that took the feedback loops seriously enough to invest in detailed user research and life-cycle audits of products and technologies as part of the process of design analysis and synthesis.

The Morphology

of Design

M P Ranjan . National Institute of Design . July 1997 Design Concepts & Concerns, PEP Third Semester

Bruce Archer, 1964

Solution Brief Analytical

Phase

Experience Observation

Measurement Inductive Reasoning

Evaluation Judgement Deductive Reasoning Decision

Description Translation Transmission

Creative Phase

Executive Phase

Training

Programming

Data Collection

Analysis

Synthesis

Development

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Emerging Context

for Design Practice

© M P Ranjan . National Institute of Design . Aug 1995 - rev Aug 2000

Prepared for Faculty Seminar at the

National Institute of Design, Ahmedabad, August 1995

USER STUDIES (by Clients)

Entrepreneurial vision Trade & Service Expertise Marketing Savvy Investment & Risk Feasibility Studies, etc.

Design

USER STUDIES (by Designers)

Understanding Real Needs, Problems & Opportunities

Early Prototyping & Testing Modelling & Evaluation

Observations of Users Interactions with Users User Trips & Experiments Protocol Analysis, etc. The

Domain Knowledge, etc.

The Interface

Concern for Users Concern for Environment

Concern for Values, etc. Entrepreneur

Front Office & Field Tasks

Design Management and Design Processes are concurrent activities that help create new products and services in the corporate sector and in the social sectors. Design management is practised typically by managers, entrepreneurs while the back office tasks carried out by the core design teams are called design processes. Both groups are looking deeply into the needs and expectations of the users using different tools and skills to develop insights that help reduce risks of investments and increase the

possibility of the acceptance of the solutions by the user groups in question.

While the entrepreneurs define strategy and direction the design teams provide the tangible scenarios through a process of visualisation. The greater the flow of information between the two groups the better the resolution of the complex sets of variables that make up the decision framework leading to design synthesis and the selection of a particular design solution.

(3)

Concepts & Visualisation

M P Ranjan . National Institute of Design . Aug. 1997 Design Concepts & Concerns

Foundation Programme, 1997

A word can conjure a million images

Word Concepts

Image Concepts

An image is worth a thousand words they say ...

Forest

Garden

... Orchard

Tree

Old Trees

Tall Trees

Big Trees ...

Pine

Oak

Mango

Banyan

Palm ....

Image Refinement & Variety

The myths about the creative process needs to be dispelled through an understanding of the process of visualisation. Designers are trained to express metaphors in visual form and this is a central ability that helps offset the problem of incomplete or

inadequate information in a climate of extreme ambiguity in which design decisions and explorations must take place. If everything were known about the problem or

opportunity the task is no longer one of design. Design therefore deals with the unknown and gives shape to this unknown future and in this process creates a new vision of the future that can be adopted through a rigorous process of evaluation and testing.

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Visualisation

in Design

M P Ranjan . National Institute of Design . Jan. 1997 Design Concepts & Concerns,

Foundation Programme, 1997

Qualities

Sensitivity Creativity Flexibility Responsibility Feasibility Accountability Desirability

Image Concept

Abilities

Action

Perception

Cognition

L R

Attitudes

Word Concept

Abstract & Intangible Concrete - Real & Tangible

Concepts

‘Tree’

Doodles Sketches Diagrams Image-Concepts Drawings Models Prototypes

Formulae Hypotheses Theories Word-Ideas Evocative Descriptions Solutions and Alternate

Scenarios through Creative Visualisation Processes.

People

Designers think with Moving Images and Words : Creatively Designers build

Models and Specifications

Visualisation is a unique process that is used by designers to create tangible alternatives through cognitive and external modelling activities. Perception as represented by user studies and observation of user behaviour leads to the

development of critical insights that guide the concept explorations of the designer. The concept lies in a space that is iteratively explored and articulated by a series of

diagrams, models and prototypes till an appropriate solution is found. This is sometimes a meandering process that moves between abstract and the concrete expressions, and this movement from the general to the particular is the hallmark of design thinking.

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St r at egic

Decisions

Tact ical

Decisions

Decision Time Line

Alternative A

Alternative B

Alternative C

Minimum Specifications

Maximum Possibilities

Design Decisions:

Possibilities & Specifications

M P Ranjan . National Institute of Design Design Concepts & Concerns, Foundation Pro

Data: Information: Knowledge: Wisdom: Vision

Cone of

Possibilit ies

Why? What? How Much? Better? Worse?...

Infinit e Cone of

Specificat ions

All new products and services are created and developed through a process of innovation where a goal is achieved through the pursuit of a strategic vision. In this process the search for solutions helps articulate desirable specifications in a

progressive manner till a specific concept is embodied in the form of a final solution or a set of alternatives. The relationship between the decisions taken at various stages and the process of embedding the desired specifications into a product as it is being created is illustrated by this model.

The decision time line moves from left to right. As the cone of possibilities narrows down to offer a particular embodiment of the new product and feature set the cone of

specifications gets expanded in an inverse relationship. The final product embodiment can have infinite levels of specification which makes the task of technology and design transfer a very elaborate task and could run into hundreds of thousands of pages of text and illustrations.

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The New Industrial Design

Variety & Style Differentiation Choice / Fashion Form Practical Know How

Creates New Industries Creates New Markets Re-engineering strategies Mass Customisation strategies Eco-Friendly strategies Style and Fashion Market Segmentation..

Every design project addresses all levels in varying degrees...

Market Led Design

Patent Led Design Vision Led Design

Skill Led Design Sense Led Design

© M P Ranjan, National Institute of Design

DESIGN

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