Tingkat Kepuasan Petani Mitra Tembakau Terhadap Program Kemitraan inggris

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LEVEL OF SATISFACTION OF PARTNER TOBACCO

FARMERS TOWARDS PARTNERSHIP PROGRAM

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Case Study in PT. Alliance One Indonesia (AOI) District Proppo,

Regency, Pamekasan, West Java)

LEVEL OF SATISFACTION OF PARTNER TOBACCO

FARMERS TOWARDS PARTNERSHIP PROGRAM

(

Case Study in PT. Alliance One Indonesia (AOI) District Proppo,

Regency, Pamekasan, West Java)

AGICULTURE FACULTY

BRAWIJAYA UNIVERSITY

MALANG

2017

AGICULTURE FACULTY

BRAWIJAYA UNIVERSITY

MALANG

2017

Moh. Rendi Kurniawan 135040101111108

Supervisor :

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RESEARCH BACKGROUND

Partnerships conducted

by PT. Alliance one indonesian tobacco farmers in

District Proppo since year 2016 still present problems

Partnership conducted by

PT. Alliance One Indonesian tobacco farmers there is still a discrepancy between the contract of cooperation by the two sides agreed upon

Partnership conducted by

PT. Alliance One Indonesian tobacco farmers there is still a discrepancy between the contract of cooperation by the two sides agreed upon

The partnership that has been conducted by

PT. Alliance one Indonesia there is

dissatisfied farmers in partnering and doesn’t match expectations of farmers

The partnership that has been conducted by PT. Alliance one Indonesia there is dissatisfied farmers in partnering and doesn’t

match expectations of farmers

Tobacco farmers who do the partnership is still have a problem like a lack of capital, the market is not necessarily the means of production and hardship

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The lack of response from PT Alliance One Indonesia against the complaints of the farmers

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RESEARCH PROBLEM

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How to form a partnership pattern are woven between the tobacco farmers with PT. Alliance one Indonesia ?

How priority quality of service attributes-attribute core in partnership between tobacco farmers with PT Alliance One Indonesia ?

How characteristics of the tobacco farmer partnering with PT. Alliance One Indonesia ?

What is the factors constraints farmers in implementing partners in partnership with PT. Alliance one Indonesia ?

How level of satisfaction of the tobacco growers against the programmatic partnerships with PT Alliance One

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RESEARCH GOAL

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To description form a partnership pattern are woven between the tobacco farmers with PT. Alliance one Indonesia

To description priority quality of service attributes-attribute core in partnership between tobacco farmers with PT Alliance One Indonesia

To description of characteristics of the tobacco farmer partnering with PT. Alliance One Indonesia

To analyze the factors constraints farmers in implementing partners in partnership with PT. Alliance one Indonesia

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RESEARCH FRAMEWORK

Tobacco Tobacco

Farmers

Farmers _{PT AOI}PT AOI

Partnership

y ResponsiResponsi_veness_veness Assurance Assuranc

e EmpathyEmpathy

tobacco far

ts characteristc characte

ristc Producti

on Producti

on IncomeIncome

level

- _{Limitations of}

capital

- _Limitations

of science and

technology

- _The

limitations the market not always

- _difficulty

of the means

- _{Limitations of}

capital

- _Limitations

of science and

technology

- _The

limitations the market not always

- _difficulty

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METHODOLOGY

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location of the research conducted in PT. Alliance One Indonesia Districts, Proppo, Regency, Pamekasan, East Java

Method determination of samples : Purposive sampling

Methods of Collecting Data : Primary data by conducting interviews and questionnaires

Methods of analysis : Qualitative, Importance Analysis (IPA) and Customer Satisfaction Index (CSI)

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