60
Lampiran 1: Kuesioner
KUESIONER
No. Responden: ....
Responden yang kami hormati,
Dalam rangka memenuhi Tugas Akhir (skripsi), kami mahasiswa program
Manajemen Perhotelan Fakultas Ekonomi Universitas Kristen Petra Surabaya
melakukan penelitian dengan judul “ANALISA PENGARUH BUDAYA,
BEHAVIOR INTENTION DAN CONSUMER BEHAVIOR PADA KONSUMEN
COFFEE HOUSE DI SURABAYA”. Kami mohon kesediaan Anda untuk
mengisi kuesioner dibawah ini dengan jujur dan benar. Data atau informasi yang
terkumpul hanya akan kami gunakan untuk keperluan akademis semata. Kami
mengucapkan banyak terima kasih atas bantuan, partisipasi dan kerjasama yang
Anda berikan.
A. Bagian I
Berilah tanda (X) pada jawaban pilihan anda.
1. Jenis kelamin
: (1) Laki-laki
(2) Perempuan
2. Usia
: (1) 18-25 tahun
(3) 36-45 tahun
(2) 26-35 tahun
(4) ≥ 45 tahun
3. Tingkat pendidikan terakhir
:
(1) SMU/SMK
(3) S1
(2) Diploma
(4) S2/S3
4. Pekerjaan
: (1) Pelajar/Mahasiswa
(3) Ibu Rumah Tangga
(2) Karyawan/ti
(4) Wiraswasta
(5) Lainnya ...(Sebutkan)
5. Makan / minum di coffee house dalam tiga bulan terakhir:
(1) Belum pernah (stop sampai disini)
(3) 3-4 kali
(2) 1-2 kali
(4) 5-6 kali
(5)
≥ 6 kali
6. Pendapatan pribadi per bulan:
(1) < Rp. 1.500.000
(3) Rp. 3.500.000 – Rp. 5.500.000
(2) Rp. 1.500.000 – Rp. 3.500.000 (4) ≥ Rp. 5.500.000
7. Rata – rata uang yang dikeluarkan pada saat di coffee house:
(1) < Rp. 30.000
(3) Rp. 75.000 - Rp. 150.000
(2) Rp. 30.000 – Rp. 75.000
(4) ≥Rp. 150.000
8. Dengan siapa biasanya Anda menikmati kopi di coffee house?
61
Lampiran 1: Kuesioner (sambungan)
9. Coffee house terakhir yang dikunjungi di Surabaya:
(1) Starbucks Coffee
(4) Coffee Bean
(7) Dante Coffee
(2) Excelso
(5) Brew & Co
(3) Black Canyon Coffee
(6) Tator Coffee
62
Lampiran 1: Kuesioner (sambungan)
Bagian II
Keterangan:
STS = Sangat Tidak Setuju
S = Setuju
TS = Tidak Setuju
SS = Sangat Setuju
N = Netral
No.
PERNYATAAN
STS
TS
N
S
SS
1
2
3
4
5
BUDAYA
Uncertainty Avoidance
1
Saya memiliki alasan yang jelas ketika membeli kopi di
coffee house.
2
Saya tidak akan membeli kopi yang mereknya belum saya
ketahui.
3
Saya tidak akan berkunjung ke coffee house yang belum
saya ketahui.
4
Saya menginginkan pelayanan yang baik ketika menikmati
kopi di coffee house.
Masculinity
1
Saya pergi ke coffee house dengan teman – teman yang
status sosialnya sama dengan saya .
2
Saya merasa bangga dan gengsi ketika saya menikmati kopi
di coffee house yang terkenal.
3
Saya mudah bersosialisasi dengan orang – orang yang ada
di coffee house.
BEHAVIOR INTENTION
1
Saya akan tetap membeli kopi di coffee house meski
harganya naik dengan sebab apapun.
2
Saya akan mempertimbangkan coffee house sebagai pilihan
pertama untuk minum kopi.
3
Apabila saya merasa puas, saya akan merekomendasikan
coffee house kepada orang lain.
4
Apabila saya merasa tidak puas dengan coffee house yang
saya kunjungi, saya akan menceritakanya kepada orang lain.
5
Apabila saya merasa tidak puas, saya tidak akan berkunjung
kembali ke coffee house tersebut.
6
Apabila saya mengalami masalah dalam pelayanan, saya
akan melaporkan keluhan kepada karyawan coffee house.
CONSUMER BEHAVIOR
1
Saya membeli kopi di coffee house berdasarkan keputusan
dan keinginan saya sendiri.
2
Saya merasa yakin membeli kopi di coffee house karena
kualitasnya terjamin.
3
Saya membeli kopi di coffee house sesuai dengan
penghasilan yang dimiliki.
4
Saya merasa membeli kopi di coffee house merupakan gaya
hidup modern.
5
Saya merasa membeli kopi di coffee house dapat
meningkatkan kepercayaan diri saya.
63
Lampiran 2 : Hasil Uji Validitas (Pre Test)
Correlations
Correlations
Correlati ons 1 ,225 ,223 ,469** ,638** ,231 ,237 ,009 ,000 30 30 30 30 30 ,225 1 ,517** ,423* ,776** ,231 ,003 ,020 ,000 30 30 30 30 30 ,223 ,517** 1 ,281 ,743** ,237 ,003 ,133 ,000 30 30 30 30 30 ,469** ,423* ,281 1 ,712** ,009 ,020 ,133 ,000 30 30 30 30 30 ,638** ,776** ,743** ,712** 1 ,000 ,000 ,000 ,000 30 30 30 30 30 Pearson Correlation Sig. (2-tailed) N Pearson Correlation Sig. (2-tailed) N Pearson Correlation Sig. (2-tailed) N Pearson Correlation Sig. (2-tailed) N Pearson Correlation Sig. (2-tailed) N u1 u2 u3 u4 ut u1 u2 u3 u4 utCorrelation is signif icant at the 0.01 lev el (2-tailed). **.
Correlation is signif icant at the 0.05 lev el (2-tailed). *. Correlations 1 ,451* ,387* ,834** ,012 ,035 ,000 30 30 30 30 ,451* 1 ,348 ,730** ,012 ,060 ,000 30 30 30 30 ,387* ,348 1 ,745** ,035 ,060 ,000 30 30 30 30 ,834** ,730** ,745** 1 ,000 ,000 ,000 30 30 30 30 Pearson Correlation Sig. (2-tailed) N Pearson Correlation Sig. (2-tailed) N Pearson Correlation Sig. (2-tailed) N Pearson Correlation Sig. (2-tailed) N m1 m2 m3 mt m1 m2 m3 mt
Correlation is signif icant at the 0.05 lev el (2-tailed). *.
Correlation is signif icant at the 0.01 lev el (2-tailed). **.
64
Lampiran 2 : Hasil Uji Validitas (sambungan)
Correlations
Correlations
Correlati ons 1 ,748** ,155 ,200 ,194 ,117 ,752** ,000 ,414 ,289 ,303 ,538 ,000 30 30 30 30 30 30 30 ,748** 1 ,368* ,114 ,049 ,242 ,782** ,000 ,046 ,550 ,797 ,197 ,000 30 30 30 30 30 30 30 ,155 ,368* 1 ,351 -,047 ,034 ,454* ,414 ,046 ,057 ,806 ,860 ,012 30 30 30 30 30 30 30 ,200 ,114 ,351 1 -,156 ,143 ,412* ,289 ,550 ,057 ,411 ,450 ,024 30 30 30 30 30 30 30 ,194 ,049 -,047 -,156 1 ,265 ,394* ,303 ,797 ,806 ,411 ,157 ,031 30 30 30 30 30 30 30 ,117 ,242 ,034 ,143 ,265 1 ,573** ,538 ,197 ,860 ,450 ,157 ,001 30 30 30 30 30 30 30 ,752** ,782** ,454* ,412* ,394* ,573** 1 ,000 ,000 ,012 ,024 ,031 ,001 30 30 30 30 30 30 30 Pearson Correlation Sig. (2-tailed) N Pearson Correlation Sig. (2-tailed) N Pearson Correlation Sig. (2-tailed) N Pearson Correlation Sig. (2-tailed) N Pearson Correlation Sig. (2-tailed) N Pearson Correlation Sig. (2-tailed) N Pearson Correlation Sig. (2-tailed) N bi1 bi2 bi3 bi4 bi5 bi6 bitbi1 bi2 bi3 bi4 bi5 bi6 bit
Correlation is signif icant at the 0.01 lev el (2-tailed). **.
Correlation is signif icant at the 0.05 lev el (2-tailed). *. Correlati ons 1 ,215 ,202 ,317 -,076 ,539** ,255 ,283 ,088 ,690 ,002 30 30 30 30 30 30 ,215 1 ,155 ,261 ,222 ,577** ,255 ,412 ,163 ,238 ,001 30 30 30 30 30 30 ,202 ,155 1 ,245 ,095 ,559** ,283 ,412 ,192 ,617 ,001 30 30 30 30 30 30 ,317 ,261 ,245 1 ,367* ,771** ,088 ,163 ,192 ,046 ,000 30 30 30 30 30 30 -,076 ,222 ,095 ,367* 1 ,548** ,690 ,238 ,617 ,046 ,002 30 30 30 30 30 30 ,539** ,577** ,559** ,771** ,548** 1 ,002 ,001 ,001 ,000 ,002 30 30 30 30 30 30 Pearson Correlation Sig. (2-tailed) N Pearson Correlation Sig. (2-tailed) N Pearson Correlation Sig. (2-tailed) N Pearson Correlation Sig. (2-tailed) N Pearson Correlation Sig. (2-tailed) N Pearson Correlation Sig. (2-tailed) N cb1 cb2 cb3 cb4 cb5 cbt cb1 cb2 cb3 cb4 cb5 cbt
Correlation is signif icant at the 0.01 lev el (2-tailed). **.
Correlation is signif icant at the 0.05 lev el (2-tailed). *.
65
Lampiran 3: Hasil Uji Reliabilitas
Reliability
Reliability
Reliabi lity Statisti cs
,682 4 Cronbach's Alpha N of Items Item Statistics 4,10 ,845 30 3,90 ,960 30 3,50 1,009 30 4,53 ,730 30 u1 u2 u3 u4
Mean St d. Dev iation N
Item-Total Statisti cs 11,93 4,478 ,370 ,672 12,13 3,637 ,535 ,566 12,53 3,706 ,462 ,623 11,50 4,397 ,518 ,595 u1 u2 u3 u4 Scale Mean if Item Deleted Scale Variance if Item Deleted Corrected Item-Total Correlation Cronbach's Alpha if Item Delet ed
Reliabi lity Statisti cs
,652 3 Cronbach's Alpha N of Items Item Statistics 2,97 1,326 30 2,83 ,913 30 3,43 1,104 30 m1 m2 m3
Mean St d. Dev iation N
Item-Total Statisti cs 6,27 2,754 ,506 ,509 6,40 4,110 ,484 ,551 5,80 3,683 ,433 ,593 m1 m2 m3 Scale Mean if Item Deleted Scale Variance if Item Deleted Corrected Item-Total Correlation Cronbach's Alpha if Item Delet ed
66
Lampiran 3: Hasil Uji Reliabilitas (sambungan)
Reliability
Reliabi lity Statisti cs
,652 6 Cronbach's Alpha N of Items Item Statistics 3,57 1,040 30 3,73 ,980 30 4,50 ,630 30 4,20 ,714 30 4,30 ,750 30 3,80 1,064 30 bi1 bi2 bi3 bi4 bi5 bi6
Mean St d. Dev iation N
Item-Total Statisti cs 20,53 6,257 ,543 ,539 20,37 6,378 ,570 ,528 19,60 8,386 ,378 ,617 19,90 8,369 ,310 ,633 19,80 8,579 ,232 ,655 20,30 7,321 ,297 ,650 bi1 bi2 bi3 bi4 bi5 bi6 Scale Mean if Item Deleted Scale Variance if Item Deleted Corrected Item-Total Correlation Cronbach's Alpha if Item Delet ed
67
Lampiran 3: Hasil Uji Reliabilitas (sambungan)
Reliability
Reliabi lity Statisti cs
,640 5 Cronbach's Alpha N of Items Item Statistics 4,30 ,837 30 4,13 ,681 30 4,13 ,860 30 3,47 ,937 30 2,90 ,885 30 cb1 cb2 cb3 cb4 cb5
Mean St d. Dev iation N
Item-Total Statisti cs 14,63 4,999 ,430 ,569 14,80 5,269 ,503 ,549 14,80 5,062 ,388 ,589 15,47 4,464 ,496 ,531 16,03 5,689 ,198 ,681 cb1 cb2 cb3 cb4 cb5 Scale Mean if Item Deleted Scale Variance if Item Deleted Corrected Item-Total Correlation Cronbach's Alpha if Item Delet ed
68
Lampiran 4 : Frequencies
Jenis Kelamin
Frequency Percent Valid Percent
Cumulative Percent Valid Laki-laki 177 49.2 49.2 49.2 Perempuan 183 50.8 50.8 100.0 Total 360 100.0 100.0 Usia
Frequency Percent Valid Percent
Cumulative Percent Valid 18-25 tahun 163 45.3 45.3 45.3 26-35 tahun 109 30.3 30.3 75.6 36-45 tahun 62 17.2 17.2 92.8 >=45 tahun 26 7.2 7.2 100.0 Total 360 100.0 100.0 Tingkat Pendidikan
Frequency Percent Valid Percent
Cumulative Percent Valid SMU/SMK 113 31.4 31.4 31.4 Diploma 25 6.9 6.9 38.3 S1 206 57.2 57.2 95.6 S2/S3 16 4.4 4.4 100.0 Total 360 100.0 100.0 Pekerjaan
Frequency Percent Valid Percent
Cumulative Percent Valid Pelajar/Mahasiswa 101 28.1 28.1 28.1
Karyawan/ti 143 39.7 39.7 67.8
Ibu rumah tangga 25 6.9 6.9 74.7
Wiraswasta 88 24.4 24.4 99.2
Lainya 3 .8 .8 100.0
69
Lampiran 4: Frequencies (sambungan)
Makan/minum
Frequency Percent Valid Percent
Cumulative Percent Valid 1-2 kali 142 39.4 39.4 39.4 3-4 kali 138 38.3 38.3 77.8 5-6 kali 55 15.3 15.3 93.1 >6 kali 25 6.9 6.9 100.0 Total 360 100.0 100.0 Pendapatan
Frequency Percent Valid Percent
Cumulative Percent Valid <Rp. 1.500.000 67 18.6 18.6 18.6 Rp. 1.500.000-Rp. 3.000.000 102 28.3 28.3 46.9 Rp. 3.500.000-Rp. 5.500.000 106 29.4 29.4 76.4 >=Rp. 5.500.000 85 23.6 23.6 100.0 Total 360 100.0 100.0 Rata-rata
Frequency Percent Valid Percent
Cumulative Percent Valid <Rp. 30.000 12 3.3 3.3 3.3 Rp. 30.000-Rp. 75.000 197 54.7 54.7 58.1 Rp. 75.000-Rp. 150.000 130 36.1 36.1 94.2 >Rp. 150.000 21 5.8 5.8 100.0 Total 360 100.0 100.0 Dengan siapa
Frequency Percent Valid Percent
Cumulative Percent Valid Teman 157 43.6 43.6 43.6 Pacar 62 17.2 17.2 60.8 Relasi kerja 60 16.7 16.7 77.5 Keluarga 81 22.5 22.5 100.0 Total 360 100.0 100.0
70
Lampiran 4: Frequencies (sambungan)
Coffee house
Frequency Percent Valid Percent
Cumulative Percent Valid Starbucks Coffee 150 41.7 41.7 41.7
Excelso 74 20.6 20.6 62.2
Black Canyon Coffee 37 10.3 10.3 72.5
Coffee Bean 47 13.1 13.1 85.6 Brew&Co 4 1.1 1.1 86.7 Tator Coffee 8 2.2 2.2 88.9 Dante Coffee 40 11.1 11.1 100.0 Total 360 100.0 100.0 u1
Frequency Percent Valid Percent
Cumulative Percent Valid Sangat tidak setuju 4 1.1 1.1 1.1
Tidak setuju 38 10.6 10.6 11.7 Netral 79 21.9 21.9 33.6 Setuju 179 49.7 49.7 83.3 Sangat setuju 60 16.7 16.7 100.0 Total 360 100.0 100.0 u2
Frequency Percent Valid Percent
Cumulative Percent Valid Sangat tidak setuju 2 .6 .6 .6
Tidak setuju 72 20.0 20.0 20.6 Netral 81 22.5 22.5 43.1 Setuju 161 44.7 44.7 87.8 Sangat setuju 44 12.2 12.2 100.0 Total 360 100.0 100.0 u3
Frequency Percent Valid Percent
Cumulative Percent Valid Sangat tidak setuju 2 .6 .6 .6
Tidak setuju 77 21.4 21.4 21.9
Netral 99 27.5 27.5 49.4
Setuju 139 38.6 38.6 88.1
Sangat setuju 43 11.9 11.9 100.0
71
Lampiran 4: Frequencies (sambungan)
u4
Frequency Percent Valid Percent
Cumulative Percent Valid Sangat tidak setuju 2 .6 .6 .6
Tidak setuju 5 1.4 1.4 1.9 Netral 31 8.6 8.6 10.6 Setuju 119 33.1 33.1 43.6 Sangat setuju 203 56.4 56.4 100.0 Total 360 100.0 100.0 m1
Frequency Percent Valid Percent
Cumulative Percent Valid Sangat tidak setuju 30 8.3 8.3 8.3
Tidak setuju 102 28.3 28.3 36.7 Netral 110 30.6 30.6 67.2 Setuju 92 25.6 25.6 92.8 Sangat setuju 26 7.2 7.2 100.0 Total 360 100.0 100.0 m2
Frequency Percent Valid Percent
Cumulative Percent Valid Sangat tidak setuju 23 6.4 6.4 6.4
Tidak setuju 118 32.8 32.8 39.2 Netral 109 30.3 30.3 69.4 Setuju 91 25.3 25.3 94.7 Sangat setuju 19 5.3 5.3 100.0 Total 360 100.0 100.0 m3
Frequency Percent Valid Percent
Cumulative Percent Valid Sangat tidak setuju 7 1.9 1.9 1.9
Tidak setuju 80 22.2 22.2 24.2
Netral 145 40.3 40.3 64.4
Setuju 102 28.3 28.3 92.8
Sangat setuju 26 7.2 7.2 100.0
72
Lampiran 4: Frequencies (sambungan)
bi1
Frequency Percent Valid Percent
Cumulative Percent Valid Sangat tidak setuju 15 4.2 4.2 4.2
Tidak setuju 78 21.7 21.7 25.8 Netral 82 22.8 22.8 48.6 Setuju 146 40.6 40.6 89.2 Sangat setuju 39 10.8 10.8 100.0 Total 360 100.0 100.0 bi2
Frequency Percent Valid Percent
Cumulative Percent Valid Sangat tidak setuju 9 2.5 2.5 2.5
Tidak setuju 62 17.2 17.2 19.7 Netral 59 16.4 16.4 36.1 Setuju 181 50.3 50.3 86.4 Sangat setuju 49 13.6 13.6 100.0 Total 360 100.0 100.0 bi3
Frequency Percent Valid Percent
Cumulative Percent Valid Sangat tidak setuju 5 1.4 1.4 1.4
Tidak setuju 13 3.6 3.6 5.0 Netral 49 13.6 13.6 18.6 Setuju 202 56.1 56.1 74.7 Sangat setuju 91 25.3 25.3 100.0 Total 360 100.0 100.0 bi4
Frequency Percent Valid Percent
Cumulative Percent Valid Tidak setuju 30 8.3 8.3 8.3
Netral 61 16.9 16.9 25.3
Setuju 193 53.6 53.6 78.9
Sangat setuju 76 21.1 21.1 100.0
73
Lampiran 4: Frequencies (sambungan)
bi5
Frequency Percent Valid Percent
Cumulative Percent Valid Tidak setuju 31 8.6 8.6 8.6
Netral 63 17.5 17.5 26.1
Setuju 152 42.2 42.2 68.3
Sangat setuju 114 31.7 31.7 100.0
Total 360 100.0 100.0
bi6
Frequency Percent Valid Percent
Cumulative Percent Valid Tidak setuju 30 8.3 8.3 8.3
Netral 82 22.8 22.8 31.1
Setuju 186 51.7 51.7 82.8
Sangat setuju 62 17.2 17.2 100.0
Total 360 100.0 100.0
cb1
Frequency Percent Valid Percent
Cumulative Percent Valid Sangat tidak setuju 8 2.2 2.2 2.2
Tidak setuju 15 4.2 4.2 6.4 Netral 48 13.3 13.3 19.7 Setuju 178 49.4 49.4 69.2 Sangat setuju 111 30.8 30.8 100.0 Total 360 100.0 100.0 cb2
Frequency Percent Valid Percent
Cumulative Percent Valid Sangat tidak setuju 1 .3 .3 .3
Tidak setuju 27 7.5 7.5 7.8
Netral 66 18.3 18.3 26.1
Setuju 172 47.8 47.8 73.9
Sangat setuju 94 26.1 26.1 100.0
74
Lampiran 4: Frequencies (sambungan)
cb3
Frequency Percent Valid Percent
Cumulative Percent Valid Sangat tidak setuju 4 1.1 1.1 1.1
Tidak setuju 24 6.7 6.7 7.8 Netral 64 17.8 17.8 25.6 Setuju 187 51.9 51.9 77.5 Sangat setuju 81 22.5 22.5 100.0 Total 360 100.0 100.0 cb4
Frequency Percent Valid Percent
Cumulative Percent Valid Sangat tidak setuju 8 2.2 2.2 2.2
Tidak setuju 75 20.8 20.8 23.1 Netral 105 29.2 29.2 52.2 Setuju 121 33.6 33.6 85.8 Sangat setuju 51 14.2 14.2 100.0 Total 360 100.0 100.0 cb5
Frequency Percent Valid Percent
Cumulative Percent Valid Sangat tidak setuju 21 5.8 5.8 5.8
Tidak setuju 122 33.9 33.9 39.7
Netral 101 28.1 28.1 67.8
Setuju 86 23.9 23.9 91.7
Sangat setuju 30 8.3 8.3 100.0
75
Lampiran 5: Descriptives
Descriptive Statistics
N Minimum Maximum Mean Std. Deviation
u1 360 1.00 5.00 3.703 .907 u2 360 1.00 5.00 3.481 .964 u3 360 1.00 5.00 3.400 .971 u4 360 1.00 5.00 4.433 .755 uncertainty 360 1.00 5.00 3.746 .646 m1 360 1.00 5.00 2.950 1.078 m2 360 1.00 5.00 2.903 1.020 m3 360 1.00 5.00 3.167 .920 masculinity 360 1.00 7.00 3.677 1.083 bi1 360 1.00 5.00 3.322 1.059 bi2 360 1.00 5.00 3.553 1.008 bi3 360 1.00 5.00 4.003 .813 bi4 360 2.00 5.00 3.875 .837 bi5 360 2.00 5.00 3.969 .915 bi6 360 2.00 5.00 3.778 .828 behavior 360 1.83 5.00 3.750 .576 cb1 360 1.00 5.00 4.025 .900 cb2 360 1.00 5.00 3.919 .875 cb3 360 1.00 5.00 3.881 .870 cb4 360 1.00 5.00 3.367 1.034 cb5 360 1.00 5.00 2.950 1.070 consumer 360 1.60 5.00 3.628 .696 Valid N (listwise) 360
76
Lampiran 6: Hasil Uji Validitas
Correlations
Correlations u1 u2 u3 u4 ut u1 Pearson Correlation 1 .253** .300** .327** .666** Sig. (2-tailed) .000 .000 .000 .000 N 360 360 360 360 360 u2 Pearson Correlation .253** 1 .461** .310** .739** Sig. (2-tailed) .000 .000 .000 .000 N 360 360 360 360 360 u3 Pearson Correlation .300** .461** 1 .295** .753** Sig. (2-tailed) .000 .000 .000 .000 N 360 360 360 360 360 u4 Pearson Correlation .327** .310** .295** 1 .646** Sig. (2-tailed) .000 .000 .000 .000 N 360 360 360 360 360 ut Pearson Correlation .666** .739** .753** .646** 1 Sig. (2-tailed) .000 .000 .000 .000 N 360 360 360 360 360**. Correlation is significant at the 0.01 level (2-tailed).
Correlations
Correlations m1 m2 m3 mt m1 Pearson Correlation 1 .614** .374** .835** Sig. (2-tailed) .000 .000 .000 N 360 360 360 360 m2 Pearson Correlation .614** 1 .468** .861** Sig. (2-tailed) .000 .000 .000 N 360 360 360 360 m3 Pearson Correlation .374** .468** 1 .734** Sig. (2-tailed) .000 .000 .000 N 360 360 360 360 mt Pearson Correlation .835** .861** .734** 1 Sig. (2-tailed) .000 .000 .000 N 360 360 360 36077
Lampiran 6: Hasil Uji Validitas (sambungan)
Correlations
Correlations
bi1 bi2 bi3 bi4 bi5 bi6 bit bi1 Pearson Correlation 1 .576** .365** .162** .059 .257** .677** Sig. (2-tailed) .000 .000 .002 .264 .000 .000 N 360 360 360 360 360 360 360 bi2 Pearson Correlation .576** 1 .396** .161** .145** .201** .687** Sig. (2-tailed) .000 .000 .002 .006 .000 .000 N 360 360 360 360 360 360 360 bi3 Pearson Correlation .365** .396** 1 .427** .229** .253** .687** Sig. (2-tailed) .000 .000 .000 .000 .000 .000 N 360 360 360 360 360 360 360 bi4 Pearson Correlation .162** .161** .427** 1 .461** .261** .624** Sig. (2-tailed) .002 .002 .000 .000 .000 .000 N 360 360 360 360 360 360 360 bi5 Pearson Correlation .059 .145** .229** .461** 1 .237** .547** Sig. (2-tailed) .264 .006 .000 .000 .000 .000 N 360 360 360 360 360 360 360 bi6 Pearson Correlation .257** .201** .253** .261** .237** 1 .563** Sig. (2-tailed) .000 .000 .000 .000 .000 .000 N 360 360 360 360 360 360 360 bit Pearson Correlation .677** .687** .687** .624** .547** .563** 1 Sig. (2-tailed) .000 .000 .000 .000 .000 .000 N 360 360 360 360 360 360 360
78
Lampiran 6: Hasil Uji Validitas (sambungan)
Correlations
Correlations cb1 cb2 cb3 cb4 cb5 cbt cb1 Pearson Correlation 1 .569** .523** .328** .241** .704** Sig. (2-tailed) .000 .000 .000 .000 .000 N 360 360 360 360 360 360 cb2 Pearson Correlation .569** 1 .558** .359** .302** .737** Sig. (2-tailed) .000 .000 .000 .000 .000 N 360 360 360 360 360 360 cb3 Pearson Correlation .523** .558** 1 .427** .361** .763** Sig. (2-tailed) .000 .000 .000 .000 .000 N 360 360 360 360 360 360 cb4 Pearson Correlation .328** .359** .427** 1 .581** .757** Sig. (2-tailed) .000 .000 .000 .000 .000 N 360 360 360 360 360 360 cb5 Pearson Correlation .241** .302** .361** .581** 1 .708** Sig. (2-tailed) .000 .000 .000 .000 .000 N 360 360 360 360 360 360 cbt Pearson Correlation .704** .737** .763** .757** .708** 1 Sig. (2-tailed) .000 .000 .000 .000 .000 N 360 360 360 360 360 36079
Lampiran 7: Hasil Uji Reliabilitas
Reliability
Reliability Statistics Cronbach's Alpha N of Items
.656 4 Item Statistics Mean Std. Deviation N u1 3.70 .907 360 u2 3.48 .964 360 u3 3.40 .971 360 u4 4.43 .755 360 Item-Total Statistics Scale Mean if Item Deleted Scale Variance if Item Deleted Corrected Item-Total Correlation Cronbach's Alpha if Item Deleted u1 11.31 4.188 .382 .625 u2 11.54 3.742 .471 .564 u3 11.62 3.663 .490 .549 u4 10.58 4.528 .415 .607
Reliability
Reliability Statistics Cronbach's Alpha N of Items.740 3 Item Statistics Mean Std. Deviation N m1 2.95 1.078 360 m2 2.90 1.020 360 m3 3.17 .920 360 Item-Total Statistics Scale Mean if Item Deleted Scale Variance if Item Deleted Corrected Item-Total Correlation Cronbach's Alpha if Item Deleted m1 6.07 2.767 .583 .636 m2 6.12 2.750 .659 .539 m3 5.85 3.552 .467 .760
80
Lampiran 7: Hasil Uji Reliabilitas (sambungan)
Reliability
Reliability Statistics Cronbach's Alpha N of Items
.695 6 Item Statistics Mean Std. Deviation N bi1 3.32 1.059 360 bi2 3.55 1.008 360 bi3 4.00 .813 360 bi4 3.88 .837 360 bi5 3.97 .915 360 bi6 3.78 .828 360 Item-Total Statistics Scale Mean if Item Deleted Scale Variance if Item Deleted Corrected Item-Total Correlation Cronbach's Alpha if Item Deleted bi1 19.18 8.113 .449 .649 bi2 18.95 8.173 .478 .637 bi3 18.50 8.747 .528 .627 bi4 18.63 9.037 .439 .652 bi5 18.53 9.319 .320 .689 bi6 18.72 9.410 .364 .674
81
Lampiran 7: Hasil Uji Reliabilitas (sambungan)
Reliability
Reliability Statistics Cronbach's Alpha N of Items
.781 5 Item Statistics Mean Std. Deviation N cb1 4.03 .900 360 cb2 3.92 .875 360 cb3 3.88 .870 360 cb4 3.37 1.034 360 cb5 2.95 1.070 360 Item-Total Statistics Scale Mean if Item Deleted Scale Variance if Item Deleted Corrected Item-Total Correlation Cronbach's Alpha if Item Deleted cb1 14.12 8.527 .531 .749 cb2 14.22 8.402 .584 .733 cb3 14.26 8.260 .622 .722 cb4 14.77 7.746 .576 .735 cb5 15.19 7.994 .494 .766